Motability Scheme at Stellantis & You Vauxhall Birmingham South

Motability Scheme at Stellantis & You Vauxhall Birmingham South

4.9
Rating 4.9
(249 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Bristol Road
Selly Oak
Birmingham B29 6LR
GB
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Phone Number
Call Stellantis & You Vauxhall Birmingham South on 0121 414 2021
0121 414 2021
0121 414 2021
Website

Visit dealer website

Email

oliver.thomas@stellantis.com

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Julie Andrews
  • Nasser Mashini
  • Joshua Collyer
  • Adrian Rowlands
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Richard Wong
  • Jon Machin
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stellantis & You Vauxhall Birmingham South

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stellantis & You Vauxhall Birmingham South

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stellantis & You Vauxhall Birmingham South can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stellantis & You Vauxhall Birmingham South on 01214142021 to make an appointment with our Motability Scheme specialist.

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Reviews at Stellantis & You Vauxhall Birmingham South

  • Rating 1.0
    Repairs too 15 days because the dealership couldn't do the job properly. Complete lack of communication and outright lies. Customer service was awful
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Katie,

    Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced during your recent repair visit. It is disappointing to hear about the delays and communication issues you encountered, as well as the dissatisfaction with our customer service.

    We strive to provide efficient and honest service to all our customers, and it is clear we fell short in your case. Please know that we take your concerns seriously and are committed to addressing these issues to improve our service.

    If you would like to discuss this matter further or if there is anything we can do to assist you, please feel free to reach out to us directly. Your satisfaction is important to us, and we would appreciate the opportunity to make things right: stellantisandyouuk@stellantis.com

    Thank you for bringing this to our attention.

    Best regards,

    Stellantis &You UK
  • Rating 5.0
    Julie was very nice and helped me choose the right car she was polite and got things moving very quickly
  • Rating 5.0
    Very helpful and polite. excelent service
  • Rating 5.0
    Fantastic thank you
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Lauren,

    Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with us at Stellantis &You Birmingham South. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Stellantis &You UK
  • Rating 5.0
    Great service and looked after the customer
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Katie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with our service at Stellantis & You Vauxhall Birmingham South. Our team is dedicated to ensuring that every customer feels well looked after, and your feedback is a fantastic affirmation of their hard work.

    If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Stellantis &You UK
  • Rating 5.0
    The agent was very helpful and informative thank you for the good service
    Response from Stellantis & You Vauxhall Birmingham South
    Hello David S.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our agent helpful and informative. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis &You Vauxhall Birmingham South.

    Best regards,

    The Motability Scheme Team
  • Rating 5.0
    Absolutely lovely staff members. Easy communication.
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Jodie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff members lovely and communication easy. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Stellantis &You
  • Rating 5.0
    Excellent service!
    Thankyou Julie😊
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Julia,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Stellantis & You Vauxhall Birmingham South. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Vauxhall Birmingham South
  • Rating 5.0
    Good service
    Response from Stellantis & You Vauxhall Birmingham South
    Dear Khadija,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our service at Stellantis & You Vauxhall Birmingham South. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Friendly, professional and helpful
    Julie was great
    Response from Stellantis & You Vauxhall Birmingham South
    Dear Roseann H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service friendly, professional, and helpful. Julie will be delighted to know that she made a positive impact on your experience.

    Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Stellantis & You Vauxhall Birmingham South.

    Best regards,

    Stellantis &You Vauxhall Birmingham South
  • Rating 5.0
    My second time using Stellantis and just like before the service I received was excellent, all my questions and queries were answered. Julie and the team at stellantis are always very helpful and welcoming. I was late for my appointment but Julie still made time and managed to fit me in. I even had a nice warm latte to warm me up.
    Response from Stellantis & You Vauxhall Birmingham South
    Dear Micheala L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with Stellantis & You Vauxhall Birmingham South was excellent once again. Julie and the team strive to provide a welcoming and helpful service, and it’s great to know they were able to accommodate you even when you were running late.

    We’re delighted that you enjoyed the warm latte during your visit. Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back in the future.

    Best regards,

    Stellantis &You Vauxhall Birmingham South
  • Rating 5.0
    Exemplary service as always from Julie Andrews. She even went on a test drive with me to help me get use to not only an electric car but an automatic also which is my first time driving one. Thank you Julie
    Response from Stellantis & You Vauxhall Birmingham South
    Dear Samuel J.,

    Thank you so much for your wonderful review and for taking the time to share your experience with us. We are thrilled to hear that Julie provided exemplary service and was able to assist you with your first experience driving an electric and automatic car. Your satisfaction is our top priority, and it's great to know that Julie helped make your visit a positive one.

    We truly appreciate your feedback and your 5-star rating. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    The Motability Scheme Team at Stellantis & You Vauxhall Birmingham South
  • Rating 5.0
    Reception staff were very welcoming and put me at ease.
    Response from Stellantis & You Vauxhall Birmingham South
    Dear Yvonne,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our reception staff welcoming. Providing excellent service is a top priority for us at Stellantis & You Vauxhall Birmingham South, and your feedback is truly appreciated.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,

    Stellantis &You
  • Rating 5.0
    Trevor was very helpful with the enquiries I had and overall good communication and service
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Noor,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Trevor was able to assist you effectively with your enquiries and that you were pleased with the communication and service you received. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Stellantis &You UK
  • Rating 5.0
    Very helpful and polite.
    Gave good advise
    Response from Stellantis & You Vauxhall Birmingham South
    Dear Deborah J.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team helpful and polite, and that the advice provided met your expectations. Your feedback is incredibly valuable to us, and it’s wonderful to know that we could assist you effectively.

    We strive to offer the best service possible, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme at Stellantis & You Vauxhall Birmingham South.

    Best regards,

    Stellantis & You Vauxhall Birmingham South
  • Rating 5.0
    Brilliant
    Response from Stellantis & You Vauxhall Birmingham South
    Hi Jordon J.,

    Thank you so much for your brilliant review! We're thrilled to hear that you had a great experience with us at Stellantis & You Vauxhall Birmingham South. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Stellantis & You Vauxhall Birmingham South Team
  • Rating 5.0
    Had no problem
  • Rating 5.0
    Friendly and informative.
    Sorted very quickly
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Joseph,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team friendly and informative, and that we were able to assist you quickly. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stellantis & You Vauxhall Birmingham South.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    My dealer was very helpful and answered all my questions
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Elijah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our team at Stellantis & You Vauxhall Birmingham South. It's great to know that our dealer was able to assist you and answer all your questions. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stellantis & You Vauxhall Birmingham South
  • Rating 5.0
    Brilliant lovely lady highely recommend very friend good costumer service very polite
    Response from Stellantis & You Vauxhall Birmingham South
    Hello Angel B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team. Providing excellent customer service is our top priority, and we're delighted that you found our staff to be friendly and polite. Your recommendation means a lot to us, and we look forward to welcoming you back to Stellantis & You Vauxhall Birmingham South in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stellantis & You Vauxhall Birmingham South

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