Motability Scheme at Vertu Ford Kings Norton

4.9
Rating 4.9
(288 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Kings Norton

Motability Scheme at Vertu Ford Kings Norton{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Kings Norton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Kings Norton on 03445586202 to make an appointment with our Motability specialist.

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Contact information

Address
Kings Norton Business Park
Pershore Road South
Birmingham B30 3ES
GB
Get directions
Phone Number
Call Vertu Ford Kings Norton on 0344 558 6202
0344 558 6202
0344 558 6202
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Roy Johns
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Samuel Atterbury
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Kings Norton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Kings Norton

  • Rating 5.0
    All efficiently dealt with.
    Response from Vertu Ford Kings Norton
    Dear Penelope.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found everything efficiently dealt with during your visit to Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dean
  • Rating 5.0
    As always,outstanding service from ALL staff.
    Response from Vertu Ford Kings Norton
    Dear Lesley

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive outstanding service from our team at Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers.

    If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Vertu Ford Kings Norton Team
  • Rating 5.0
    Very good service and helpful ford vertu kingsnorton
    Response from Vertu Ford Kings Norton
    Hello Claire,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received very good service and found our team at Vertu Ford Kings Norton helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    He was very nice and polite and told me he was replacing Simon
    Response from Vertu Ford Kings Norton
    Hello Jean N.,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with our team member, and it's wonderful to know that he was able to assist you in a polite and friendly manner. We strive to provide excellent service to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Matthew
  • Rating 5.0
    Roy was great, he understood our needs and couldn't be more helpful
    Response from Vertu Ford Kings Norton
    Hello Kevin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Royal at Vertu Ford Kings Norton. Understanding and meeting our customers' needs is our top priority, and it's fantastic to know that Royal was able to assist you so effectively. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Great service Staff were absolutely amazing and help me tremendously I cannot fault the service this company is Premier League and it’s staff
    Response from Vertu Ford Kings Norton
    Hello David,

    Thank you for your review! We're delighted to hear you had a great experience with our service at Vertu Ford Kings Norton. Your feedback inspires our team to keep delivering excellent service. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!

    Kind regards,
    Kerry
  • Rating 5.0
    Helpful & knowledgeable
    Response from Vertu Ford Kings Norton
    Dear Margaret D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,

    Liza.
  • Rating 5.0
    As always, Roy and his colleagues, we're very professional at all times and very organised.
    Response from Vertu Ford Kings Norton
    Dear Lesley

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Roy and the team provided you with professional and organized service. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that we are meeting your expectations. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Kings Norton
  • Rating 5.0
    I was very happy with my car and the work that was done, I’d use Ford again
    Response from Vertu Ford Kings Norton
    Hello Carol,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you are very happy with your car and the work that was done. Your satisfaction is our top priority, and it means a lot to us to know that we met your expectations.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,

    Matthew
  • Rating 5.0
    Excellent service as always.
    Response from Vertu Ford Kings Norton
    Hello Albert,

    Thank you for your kind review! We’re happy to hear that you always get great service from us at Vertu Ford Kings Norton. Your feedback means a lot to us and encourages our team to keep doing our best. If there’s anything else we can help you with, please let us know. We look forward to serving you again soon.

    Kind regards,
    Kerry
  • Rating 5.0
    Really good experience
    Response from Vertu Ford Kings Norton
    Hello Sharon,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a really good experience at Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Dean
  • Rating 5.0
    Absolutely brilliant service. Could not fault the bloke at all. Thank you
    Response from Vertu Ford Kings Norton
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Was a pleasure staff very friendly
    Response from Vertu Ford Kings Norton
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    This is the fourth car I've had from Bristol street kings Norton and dealt with Simon Parker. I absolutely trust him to do a great job for me and he's never let me down.
    Response from Vertu Ford Kings Norton
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
  • Rating 5.0
    Waa nice an easy an wasn't kept waiting
    Response from Vertu Ford Kings Norton
    Hi Stephen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    The man the does the mobility 10/10 answered every question I asked and if I didn’t understand he’d explain it a different way for me. Thankyou
    Response from Vertu Ford Kings Norton
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service,
    very knowledgeable about motobility cars.
    Lovely gentleman
    Response from Vertu Ford Kings Norton
    Hi Helen, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very quick service.mechanics very efficient.
    Response from Vertu Ford Kings Norton
    Hi Cheryl. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Simon was and still is very polite :helpful: and understanding of our requirements
    We would highly recommend Simon and bristol st motors kings norton simon 10/10 (100% happy )
    Response from Vertu Ford Kings Norton
    Hi Julie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Simon Many thanks Keith
  • Rating 5.0
    This was my first experience dealing with Motability and it was very plain sailing. Simon was very helpful in answering any questions or queries that I presented him with.
    Response from Vertu Ford Kings Norton
    Thank you so much for your kind words! We are so happy to hear that Simon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

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