Motability Scheme at Vertu Ford Kings Norton

4.9
Rating 4.9
(333 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Kings Norton

Motability Scheme at Vertu Ford Kings Norton{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Kings Norton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Kings Norton on 03445586202 to make an appointment with our Motability specialist.

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Contact information

Address
Kings Norton Business Park
Pershore Road South
Birmingham B30 3ES
GB
Get directions
Phone Number
Call Vertu Ford Kings Norton on 0344 558 6202
0344 558 6202
0344 558 6202
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Roy Johns
  • Ben Neade
  • Bradley Holmes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Samuel Atterbury
  • Megan Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Kings Norton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Kings Norton

  • Rating 5.0
    Roy was great talked me thru everything and kept me informed every part of journey,couldnt fault him
    Response from Vertu Ford Kings Norton
    Hello Darren,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Roy provided you with excellent service and kept you informed throughout your journey with us. Your feedback is incredibly valuable, and we are delighted that you had a positive experience at Vertu Ford Kings Norton. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Very polite
    Response from Vertu Ford Kings Norton
    Dear Maureen H.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our team to be very polite. At Vertu Ford Kings Norton, we strive to provide excellent service to all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza
  • Rating 5.0
    Roy John was very helpful polite and seen to me by app witch went well
    Response from Vertu Ford Kings Norton
    Dear Maureen H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Roy John was able to assist you effectively and that your appointment went smoothly. Your feedback is incredibly valuable to us, and it’s great to know that our team is meeting your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,

    Liza
  • Rating 5.0
    Roy was great - very knowledgable and helpful. Always addressed my queries
    Response from Vertu Ford Kings Norton
    Hello Grace J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Roy was able to assist you effectively and address all your queries. Your feedback is incredibly valuable to us, and it’s great to know that you had a positive experience at Vertu Ford Kings Norton. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Initial phone call to Roy was pleasant and reassuring told me what was required and made the appointment. Very efficient communication well explained every step showed me cars was more than pleased just waiting for car to be ready
    Response from Vertu Ford Kings Norton
    Hello Kim

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that your initial phone call with Roy was pleasant and reassuring. It's wonderful to know that you found our communication efficient and that everything was well explained. We're delighted that you were pleased with the car selection process.

    We appreciate your patience as we prepare your car, and we're excited for you to receive it. If you have any further questions or need assistance, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Ford Kings Norton.

    Best regards,

    Keith
  • Rating 5.0
    Very helpfull polite and knowledgeable
    Response from Vertu Ford Kings Norton
    Hello Carole
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful, polite, and knowledgeable. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
  • Rating 5.0
    He was very helpful & knowledgeable & he explained everything to me it all went very smoothly
    Response from Vertu Ford Kings Norton
    Hello John
    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and knowledgeable, and that everything went smoothly during your visit. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn
  • Rating 5.0
    Everything went well and very helpful
    Response from Vertu Ford Kings Norton
    Hello Peter L.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that everything went well and that you found our team very helpful. Your feedback is incredibly valuable to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Liza
  • Rating 5.0
    Great ford dealer and help me find my next new car
    Response from Vertu Ford Kings Norton
    Hello Andrew,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Vertu Ford Kings Norton and that we could assist you in finding your next new car. Your feedback is incredibly valuable to us, and we're delighted to know that our team met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Excellent service thank you. Easy check in with key drop. Front desk was helpful and informative. Service included a video of inspection which I felt was a very useful way to explain and communicate as having a visual insight into the vehicle checks shows clarity and integrity. Having a loan vehicle meant I could still attend my hospital appointment and the whole process was efficient. They finished two hours earlier than estimated and kept me updated along the way. Very pleased and will recommend. Thank you kindly
    Response from Vertu Ford Kings Norton
    Dear Tesenai B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our service at Vertu Ford Kings Norton. It's great to know that the key drop and check-in process was convenient for you and that our front desk team was able to assist you effectively.

    We're particularly pleased that you found the video inspection helpful. Providing clarity and transparency in our service is something we strive for, and it's rewarding to hear that it made a positive impact on your experience.

    We're also glad that the loan vehicle allowed you to attend your hospital appointment without any inconvenience. Completing the service ahead of schedule and keeping you informed throughout the process is part of our commitment to efficiency and customer satisfaction.

    Thank you for your kind words and for recommending us. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Brilliant was done quickly efficiently.
    Even sent a video of the work they did.
    Response from Vertu Ford Kings Norton
    Hello Nicola

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service quick and efficient. It's great to know that the video of the work we did added to your positive experience. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Roy was very helpful and very friendly , made the process easy and was easy to talk to! Has a lot of knowledge about the cars and was overall a big help
    Response from Vertu Ford Kings Norton
    Hello Remmy,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Roy was able to make your experience with us both easy and enjoyable. It's great to know that his knowledge and friendly approach made a positive impact on your visit. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Kings Norton!

    Best regards,
    Kerry
  • Rating 5.0
    Roy was great very simple process thank you Roy ☺️
    Response from Vertu Ford Kings Norton
    Hello Ina H.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Roy and that the process was simple for you. Your feedback is incredibly valuable to us, and it’s fantastic to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    Very good very quick too
    Response from Vertu Ford Kings Norton
    Hello Janet,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good and quick experience with us at Vertu Ford Kings Norton. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
  • Rating 5.0
    Roy was very friendly and approachable. We felt very supported throughout the whole experience.
    Response from Vertu Ford Kings Norton
    Hello Stephen

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Roy was able to provide you with friendly and approachable service, and that you felt supported throughout your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,

    Dawn
  • Rating 5.0
    Very helpful and explained everything and very proffesional
    Response from Vertu Ford Kings Norton
    Dear Trudy S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team very helpful and professional. It's great to know that everything was explained clearly to you. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with the Motability Scheme at Vertu Ford Kings Norton.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Roy was amazing very helpful
    Response from Vertu Ford Kings Norton
    Hello Louie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy was able to assist you and provide the helpful service you deserve. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Kings Norton.

    Best regards,
    Liza.
  • Rating 5.0
    Roy was fabulous. Informative, patient and nothing was too much effort . Will definatly go to kings norton in future rather than city center.
    Response from Vertu Ford Kings Norton
    Dear Patricia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Roy at Vertu Ford Kings Norton. It's fantastic to know that his informative and patient approach made your visit enjoyable and that you found his efforts commendable.

    We are delighted that you plan to visit us again in the future, and we look forward to welcoming you back. If there's anything more we can do for you, please don't hesitate to reach out.

    Warm regards,

    Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Kings Norton
    Dear Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Ford Kings Norton. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated.

    If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Dean
  • Rating 5.0
    Great service,Roy is great 👍
    Response from Vertu Ford Kings Norton
    Hello Makhan

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Ford Kings Norton. Roy will be delighted to know that his service made such a positive impact on your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith

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