Motability Scheme at Vertu Ford Kings Norton

4.9
Rating 4.9
(322 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Kings Norton

Motability Scheme at Vertu Ford Kings Norton{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Kings Norton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Kings Norton on 03445586202 to make an appointment with our Motability specialist.

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Contact information

Address
Kings Norton Business Park
Pershore Road South
Birmingham B30 3ES
GB
Get directions
Phone Number
Call Vertu Ford Kings Norton on 0344 558 6202
0344 558 6202
0344 558 6202
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Roy Johns
  • Ben Neade
  • Bradley Holmes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Samuel Atterbury
  • Megan Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Kings Norton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Kings Norton

  • Rating 5.0
    Roy was very helpful and very friendly , made the process easy and was easy to talk to! Has a lot of knowledge about the cars and was overall a big help
    Response from Vertu Ford Kings Norton
    Hello Remmy,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Roy was able to make your experience with us both easy and enjoyable. It's great to know that his knowledge and friendly approach made a positive impact on your visit. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Kings Norton!

    Best regards,
    Kerry
  • Rating 5.0
    Roy was great very simple process thank you Roy ☺️
    Response from Vertu Ford Kings Norton
    Hello Ina H.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with Roy and that the process was simple for you. Your feedback is incredibly valuable to us, and it’s fantastic to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    Very good very quick too
    Response from Vertu Ford Kings Norton
    Hello Janet,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a very good and quick experience with us at Vertu Ford Kings Norton. Our team is dedicated to providing the best service possible, and your feedback is truly appreciated. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
  • Rating 5.0
    Roy was very friendly and approachable. We felt very supported throughout the whole experience.
    Response from Vertu Ford Kings Norton
    Hello Stephen

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Roy was able to provide you with friendly and approachable service, and that you felt supported throughout your visit. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,

    Dawn
  • Rating 5.0
    Very helpful and explained everything and very proffesional
    Response from Vertu Ford Kings Norton
    Dear Trudy S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team very helpful and professional. It's great to know that everything was explained clearly to you. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience with the Motability Scheme at Vertu Ford Kings Norton.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Roy was amazing very helpful
    Response from Vertu Ford Kings Norton
    Hello Louie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy was able to assist you and provide the helpful service you deserve. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Kings Norton.

    Best regards,
    Liza.
  • Rating 5.0
    Roy was fabulous. Informative, patient and nothing was too much effort . Will definatly go to kings norton in future rather than city center.
    Response from Vertu Ford Kings Norton
    Dear Patricia,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Roy at Vertu Ford Kings Norton. It's fantastic to know that his informative and patient approach made your visit enjoyable and that you found his efforts commendable.

    We are delighted that you plan to visit us again in the future, and we look forward to welcoming you back. If there's anything more we can do for you, please don't hesitate to reach out.

    Warm regards,

    Dean
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Kings Norton
    Dear Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Vertu Ford Kings Norton. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated.

    If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Dean
  • Rating 5.0
    Great service,Roy is great 👍
    Response from Vertu Ford Kings Norton
    Hello Makhan

    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Ford Kings Norton. Roy will be delighted to know that his service made such a positive impact on your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Keith
  • Rating 5.0
    Absolutely brilliant service was pleasant and as soon as mistake had been discovered it was rectified
    Response from Vertu Ford Kings Norton
    Dear Samantha,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a brilliant experience with our service at Vertu Ford Kings Norton. Our team is dedicated to ensuring that any issues are promptly addressed, and it's great to know that we were able to rectify the mistake to your satisfaction.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

    We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Very pleasent and great help guided me thru it very well,no problems at all great job 5 stars
    Response from Vertu Ford Kings Norton
    Hello Darren T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a pleasant experience and that our team was able to guide you through the process smoothly. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that we met your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Very polite and helpful gave me plenty of information
    Response from Vertu Ford Kings Norton
    Dear Carole

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our team to be polite and helpful, and that you received plenty of information during your visit. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Kings Norton.

    Best regards,
    Keith
  • Rating 5.0
    Told them what i wanted sorted straight away all told 15 mins done very pleased
    Response from Vertu Ford Kings Norton
    Dear Peter L.,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Kings Norton. We are thrilled to hear that you were pleased with the prompt service you received. Our team strives to meet the needs of our customers efficiently, and your feedback is a wonderful affirmation of our efforts.

    Many thanks,
    Chloe
  • Rating 5.0
    It was straightforward and easy and we chose a lovely new car in a preferred colour.
    Response from Vertu Ford Kings Norton
    Hello Lawrence

    Thank you so much for taking the time to share your experience with us at Vertu Ford Kings Norton. We're thrilled to hear that you found the process straightforward and easy, and that you were able to choose a lovely new car in your preferred color. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards, Dawn
    The Vertu Ford Kings Norton Team
  • Rating 5.0
    Very helpfull
    Response from Vertu Ford Kings Norton
    Dear Patricia,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful. At Vertu Ford Kings Norton, we strive to provide the best experience for all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Kings Norton
  • Rating 5.0
    As always Roy johns talks you through everything great service
    Response from Vertu Ford Kings Norton
    Hello Jodie

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy Johns provided you with great service and that you had a positive experience with us at Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and we're delighted to know that we continue to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Brilliant service everything explained as needed
    Response from Vertu Ford Kings Norton
    Dear Samantha
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service at Vertu Ford Kings Norton. Our team is dedicated to ensuring that everything is explained clearly and thoroughly, and it's fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards, Dawn
    The Vertu Ford Kings Norton Team
  • Rating 5.0
    Roy was very helpful and patient. The whole process was so smooth
    Response from Vertu Ford Kings Norton
    Hello Sadie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy was able to assist you with patience and that the entire process was smooth for you. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Dean
  • Rating 5.0
    Friendly
    Understanding
    Informative
    Patient
    Response from Vertu Ford Kings Norton
    Dear Ansylene

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, understanding, informative, and patient during your visit to Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and it’s great to know that we were able to provide you with a 5-star experience.

    We are committed to ensuring that all our customers receive the best service possible, and your kind words are a testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us. We look forward to serving you again!

    Best regards,

    Dean
  • Rating 5.0
    Helpfull
    Response from Vertu Ford Kings Norton
    Dear Patricia

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service helpful. At Vertu Ford Kings Norton, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean

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