Motability Scheme at Vertu Ford Kings Norton

4.9
Rating 4.9
(306 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Kings Norton

Motability Scheme at Vertu Ford Kings Norton{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Kings Norton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Kings Norton on 03445586202 to make an appointment with our Motability specialist.

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Contact information

Address
Kings Norton Business Park
Pershore Road South
Birmingham B30 3ES
GB
Get directions
Phone Number
Call Vertu Ford Kings Norton on 0344 558 6202
0344 558 6202
0344 558 6202
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Roy Johns
  • Ben Neade
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Samuel Atterbury
  • Megan Payne
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Kings Norton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Kings Norton

  • Rating 5.0
    Brilliant service everything explained as needed
    Response from Vertu Ford Kings Norton
    Dear Samantha
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with our service at Vertu Ford Kings Norton. Our team is dedicated to ensuring that everything is explained clearly and thoroughly, and it's fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards, Dawn
    The Vertu Ford Kings Norton Team
  • Rating 5.0
    Roy was very helpful and patient. The whole process was so smooth
    Response from Vertu Ford Kings Norton
    Hello Sadie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy was able to assist you with patience and that the entire process was smooth for you. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Dean
  • Rating 5.0
    Friendly
    Understanding
    Informative
    Patient
    Response from Vertu Ford Kings Norton
    Dear Ansylene

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, understanding, informative, and patient during your visit to Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and it’s great to know that we were able to provide you with a 5-star experience.

    We are committed to ensuring that all our customers receive the best service possible, and your kind words are a testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us. We look forward to serving you again!

    Best regards,

    Dean
  • Rating 5.0
    Helpfull
    Response from Vertu Ford Kings Norton
    Dear Patricia

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service helpful. At Vertu Ford Kings Norton, we strive to provide the best possible experience for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Helpful & informative & polite.
    Response from Vertu Ford Kings Norton
    Dear Jacqueline W.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful, informative, and polite. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Liza.
  • Rating 5.0
    Good customer service and good inyeration throughout
    Response from Vertu Ford Kings Norton
    Hello Mia

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our customer service and that you felt well-supported throughout your interaction with us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Dean
  • Rating 5.0
    Made things very easy
    Response from Vertu Ford Kings Norton
    Hello Darren,

    Thank you so much for taking the time to leave us a wonderful review! We're thrilled to hear that we made things very easy for you. At Vertu Ford Kings Norton, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Amazing job
    Response from Vertu Ford Kings Norton
    Hello Donna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Vertu Ford Kings Norton. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very friendly and helpful
    Response from Vertu Ford Kings Norton
    Hello Neil S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful and knowledgeable the mobility dealer,it was easy peazy also when I wasn't able to get to the store due to my disability they assisted me over the phone .
    Response from Vertu Ford Kings Norton
    Hello Dionne B.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was able to assist you effectively over the phone and make the process easy for you. Providing excellent service and support, especially when it comes to mobility needs, is something we strive for every day. Your kind words and 5-star rating mean a lot to us. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    Very efficient and thorough with how the motorbility scheme works.
    Response from Vertu Ford Kings Norton
    Hello David,

    Thank you for your positive review! We're glad to hear our team was efficient and thorough in explaining the Motability Scheme. Providing excellent service and clarity is our top priority.

    If you have any questions or need assistance, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Roy was great and made the process very easy and smooth.
    Response from Vertu Ford Kings Norton
    Hello Makhan

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy was able to make your experience with us easy and smooth. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Kings Norton
  • Rating 5.0
    Very helpful & friendly vertu agent Roy thank you
    Response from Vertu Ford Kings Norton
    Dear Margaret D.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Roy was able to assist you in such a helpful and friendly manner. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    The process was so easy and very quick. Very impressed with Sales Representative.
    Highly recommend Ford Kingsnorton.

    Response from Vertu Ford Kings Norton
    Hello Claire,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process easy and quick, and that you were impressed with our Sales Representative. Your recommendation means a lot to us, and we are delighted to have earned your trust and a 5-star rating. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Kind regards,
    Matthew
  • Rating 5.0
    Very good and great service , and very polite staff
    Response from Vertu Ford Kings Norton
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff to be polite. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Kings Norton.

    Kind regards,
    Matthew
  • Rating 5.0
    Roy was very helpful and friendly and welcomed me with a smile
    Response from Vertu Ford Kings Norton
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Roy was able to provide you with a helpful and friendly experience during your visit to Vertu Ford Kings Norton. It's always our goal to ensure our customers feel welcomed and supported, and we're glad Roy's service made a positive impact on your visit.

    If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 4.0
    Just the normal MOT, acted on recommendations of needing new tyre. All OK.
    Response from Vertu Ford Kings Norton
    Dear Karen C.,

    Thank you for taking the time to leave a review of your recent experience with us at Vertu Ford Kings Norton. We are pleased to hear that your MOT went smoothly and that our team could assist you with the new tyre recommendation. Your feedback is invaluable to us as we strive to provide the best service possible. If there is anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Excellent service as always
    Response from Vertu Ford Kings Norton
    Hello Michaela M.,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive excellent service from us. Your feedback is incredibly important, and it motivates our team to continue providing the best experience possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again soon!

    Best regards,
    Liza
  • Rating 5.0
    All efficiently dealt with.
    Response from Vertu Ford Kings Norton
    Dear Penelope.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found everything efficiently dealt with during your visit to Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dean
  • Rating 5.0
    As always,outstanding service from ALL staff.
    Response from Vertu Ford Kings Norton
    Dear Lesley

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive outstanding service from our team at Vertu Ford Kings Norton. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible service to all our customers.

    If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Vertu Ford Kings Norton Team

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