Motability Scheme at TL Darby Volkswagen Burton
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Centrum East Retail Park
Eighth Avenue
Burton-On-Trent DE14 2WG
GB
Phone Number
Call TL Darby Volkswagen Burton on 01283 531331
01283 531331
Website
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Chris Faultless
- Chloe Tipper-Dolman
- Felicity Robinson
We recommend calling and booking an appointment before visiting.
Accessibility features at TL Darby Volkswagen Burton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to TL Darby Volkswagen Burton
Our trained Motability specialists are here to support you throughout the duration of your lease.
TL Darby Volkswagen Burton can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact TL Darby Volkswagen Burton on 01283531331 to make an appointment with our Motability specialist.
Reviews at TL Darby Volkswagen Burton
- Rating 5.0May 16, 2024Great customer care and service. Prompt, Informative and technical updates.
- Rating 5.0Mar 19, 2024Excellent service
- Rating 5.0Feb 10, 2024Goes above and beyond to help nothing is to much trouble explains everything clearly highly recommend
- Rating 5.0Jan 9, 2024Very helpful gentleman helped through the process.
- Rating 4.0Nov 10, 2023Amazing sorted it really fast
- Rating 5.0Nov 6, 2023Great experience thank you 😊
- Rating 5.0Oct 30, 2023The gentleman who help was very professional . Very happy with the experience
- Rating 1.0Sep 18, 2023Always poor service from TL Darby VW. This was at least a slight improvement. They were sure an MOT and recall would be done by 5pm. I said I didn’t believe them so they relented and booked a 2 day courtesy car. And surprisingly (not) the car wasn’t ready. So thankfully I learned not to listen to them.
Trying to get us to pay for things covered by motability was especially poor form seeing as some motability users are particularly vulnerable and may not be aware of their entitlements.
Communication was polite.
I did not appreciate having to reschedule the appointment the night before my original date because they’d only just thought to tell me about a recall.
We really cannot recommend a motability supplier any less than this place. They are appalling. - Rating 5.0Sep 12, 2023Brilliant very nice man was very clear about it all
- Rating 5.0Aug 30, 2023Sean was absolutely fantastic who served us and went through everything with us to make sure it was the right car for us
- Rating 4.0Aug 17, 2023Customer service good
- Rating 5.0Jul 31, 2023Excellent service
- Rating 5.0Jul 21, 2023Excellent customer service. I suffer with a range of mental health conditions so even entering a dealership never mind ordering my first mobility car. Sean Bunting was fantastic, he recgonisee when I was struggling, offered reassurance, anything he could do to help he did. A massive thank you to Sean at the Burton upon Trent branch!
- Rating 5.0Jun 16, 2023Had to wait almost 2 years for our choice vehicle to arrive during which time communication from the dealer was poor. Handover however was really good. Our opinions of the dealer improved greatly
- Rating 5.0Jun 9, 2023Nice friendly staff,car was ready the time I was told it would be.I do not agree for advertising ect
- Rating 5.0May 15, 2023Knowledgeable service more than happy to answer all the questions I had.
- Rating 5.0May 4, 2023Great customer service. Very helpful. Wonderful team
- Rating 5.0May 1, 2023Very helpful
Kept me updated
Will definitely be using Burton on Trent VW again
Jeanette Pearce - Rating 5.0Apr 5, 2023Fantastic staff. All very professional and seen to within minutes rather than hanging about to see salesperson lime other dealerships
- Rating 3.0Apr 5, 2023Dealership needs to get focused on how it cares for customers and that it's certain it needs us