Motability Scheme at Mercedes-Benz of Coventry

Motability Scheme at Mercedes-Benz of Coventry

4.5
Rating 4.5
(53 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 16:00Closed Today
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Contact information

Address
3 John Wigley Way
Coventry CV6 5RG
GB
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Phone Number
Call Mercedes-Benz of Coventry on 024 7651 8130
024 7651 8130
024 7651 8130
Website

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Email

SalesCoventryMercedes@group1auto.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 16:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability Scheme specialists:

  • Parvinder Kang
  • Libby Skilleter
  • Ciaran Cahill
  • Mohammed Ifthekiar Uddin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Lee Parkin
  • Stuart Johnson
  • Sophie Stephens
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of Coventry

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Mercedes-Benz of Coventry

Visit dealer website

Our trained Motability specialists are here to support you throughout the duration of your lease.

Mercedes-Benz of Coventry can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Mercedes-Benz of Coventry on 02476518130 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Mercedes-Benz of Coventry

  • Rating 5.0
    Ciaran was very helpful and kept me up to date 10/10 nice bloke
    Response from Mercedes-Benz of Coventry
    Hello Connor,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ciaran was able to assist you effectively and keep you informed throughout your experience with us. Your kind words and perfect rating mean a lot to our team. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Coventry.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    No problems at all sales rep was lovely and spent time explaining everything to us
    Response from Mercedes-Benz of Coventry
    Hello Kurtis,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our sales representative at Mercedes-Benz of Coventry. Our team is dedicated to providing excellent service and ensuring that all your questions are thoroughly answered. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 2.0
    Very disorganised
    Response from Mercedes-Benz of Coventry
    Dear Surinder,

    Thank you for taking the time to share your feedback with us. We are sorry to hear about your experience and that you found our service to be disorganised. Your feedback is important to us, and we are committed to making improvements to ensure a better experience for all our customers.

    Please feel free to reach out to us directly if you have any further details or suggestions on how we can improve. We value your input and hope to have the opportunity to serve you better in the future.

    Kind regards,

    Mercedes-Benz of Coventry - Motability Scheme Team
  • Rating 5.0
    My name is mahomed suleman I was very impressed with darren at group1 automotive Coventry darren in the department he was so good I was very happy with the service I got from him I would recommend all to go to group1 automotive in Coventry although I came from Leicester 39 miles but it was worth it next time I come again
    Many thanks from mahomed suleman
    Response from Mercedes-Benz of Coventry
    Dear Mahomed Suleman,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Darren at Group1 Automotive Coventry. Your kind words and recommendation mean a lot to us, and we are delighted that the service was worth the journey from Leicester.

    Providing exceptional service is our top priority, and it’s always rewarding to know when we have succeeded. We will be sure to pass along your compliments to Darren and the team.

    We look forward to welcoming you back to our store in the future. If there is anything else we can assist you with, please do not hesitate to reach out.

    Many thanks and best wishes,

    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    The gentleman I had was really lovely and welcoming. Explained all the information thoroughly.
    Response from Mercedes-Benz of Coventry
    Hello Amy,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience with our team member. It's great to know that you found the service welcoming and the information provided thorough. We strive to ensure that every customer feels valued and well-informed, and your kind words are a testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Mercedes-Benz of Coventry.

    Best regards,

    Mercedes-Benz of Coventry Team
  • Rating 5.0
    Very straight forward but with limited choice of vehicles and colours still happy with the choice
    Response from Mercedes-Benz of Coventry
    Dear Baljit,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a straightforward experience and are happy with your choice. We understand the importance of having a variety of vehicles and colours to choose from, and we are continuously working to expand our selection to better meet our customers' needs.

    Your satisfaction is our top priority, and your feedback helps us improve our services. If you have any further suggestions or need assistance in the future, please don't hesitate to reach out.

    Thank you for choosing the Motability Scheme at Mercedes-Benz of Coventry. We look forward to serving you again.

    Best regards,

    Mercedes-Benz of Coventry Team
  • Rating 5.0
    Hello,
    I should emphasise my great feeling about this purchase of another Mercedes-Benz vehicle via Motability scheme at this dealership.
    Very extraordinary well trained and professional team members helped us to achieve this success with an stressless experience.
    Mr Mohammed Iftikhar Uddin, “ Ifty” is the person who I need to thank a lot for his managment skills to this great experience.
    It took a quick journey from viewing this dealership to collecting my car!!!
    Me and my family had a very welcoming and friendly time together at the dealership and such a joyful atmosphere of collection!
    Huge thank you IFTY, very respectful and understanding human being!

    WE MUST emphasis our huge appreciation also to Mr Parvinder for his support and help to my wife sometimes ago, which caused us to decide to come back for my purchase to Mercades, again!!!

    THANKS A LOT “IFTY” AND “PARV” for your great and positive energy in support of every step!
    And also, LISTENING to our needs TO MAKE A RIGHT DECISION, and buy a right car match for our needs!

    Thank you very much

    Best wishes
    Loghman Namdari
    Response from Mercedes-Benz of Coventry
    Hello Loghman,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Coventry. We are thrilled to hear that your purchase through the Motability Scheme was a stress-free and enjoyable journey.

    It's fantastic to know that Ifty and Parvinder were able to provide you with the exceptional service and support that made your visit memorable. We are proud to have such dedicated team members who truly listen to our customers' needs and help them make the right decisions.

    Your kind words and appreciation mean a lot to us, and we are delighted that you and your family felt welcomed and valued during your time at our dealership. We look forward to serving you again in the future and wish you many happy miles in your new Mercedes-Benz.

    Best wishes,

    The Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Ciaran was very helpful and friendly. He addressed any questions or concerns I had fully.
    Response from Mercedes-Benz of Coventry
    Dear Avril,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ciaran was able to assist you effectively and that you found his service both helpful and friendly. Your feedback is incredibly valuable to us, and we are delighted to know that your experience at Mercedes-Benz of Coventry met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Very good service
    Response from Mercedes-Benz of Coventry
    Hello Musaji,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received very good service at Mercedes-Benz of Coventry. Your feedback is incredibly important to us, and it’s wonderful to know that our team met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Great communication great service.
    Response from Mercedes-Benz of Coventry
    Hello Ionut,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our communication and service at Mercedes-Benz of Coventry. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Excellent service from initial enquiry to ordering the vehicle and pick up. Ciaran was nothing short of professional. Would recommend his expertise.
    Response from Mercedes-Benz of Coventry
    Hello Muhammad,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience from your initial enquiry to the ordering and pick-up of your vehicle. Ciaran will be delighted to know that his professionalism and expertise made such a positive impact on your experience. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Ciaran was extremely helpful with everything and made the process so straight forward and simple. Kept us up to date with everything very efficiently and couldn’t do enough to help! Thank you so much! The car is perfect for our family also. Would recommend Ciaran at Mercedes to anyone who is thinking of visiting
    Response from Mercedes-Benz of Coventry
    Dear Eva,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Ciaran was able to assist you so effectively and make the process straightforward and simple. It's great to know that you felt well-informed throughout and that the car is a perfect fit for your family. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Mercedes-Benz of Coventry Team
  • Rating 5.0
    Ciaran was extremely helpful with everything and made the process so straight forward and simple. Kept us up to date with everything very efficiently and couldn’t do enough to help! Thank you so much!
    Response from Mercedes-Benz of Coventry
    Hello Eva,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Ciaran was able to assist you so effectively and make the process straightforward and simple. Keeping our customers informed and providing exceptional service is our top priority, and it's great to know that Ciaran delivered on that promise. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Ciaran was extremely helpful and knowledgeable. very professional.
    Response from Mercedes-Benz of Coventry
    Thank you for your 5-star rating and your kind words about Ciaran! We look forward to seeing you again soon here at Mercedes-Benz of Coventry.
  • Rating 5.0
    Quick and professional Service from the Motorbility assistant
    Response from Mercedes-Benz of Coventry
    We are delighted to hear that you had a positive experience, and that the staff were friendly and helpful. We hope you enjoy your new car and we look forward to seeing you again!
  • Rating 5.0
    Very quick, clear and professional service provided. Highly recommend.
    Response from Mercedes-Benz of Coventry
    We are so happy to hear you had such a great experience at Mercedes-Benz of Coventry. Thank you for your 5-star rating!
  • Rating 5.0
    Libby provided an excellent service from start to finish. She was very knowledgeable about the vehicles and was very fast to respond to any questions I had. She provided tailored advice and information about the car and its features which Motability customers would find very useful to make life a bit easier. She delivered a very seamless and positive experience and I would definitely recommend her and the dealership to others looking for a Motability vehicle.
    Response from Mercedes-Benz of Coventry
    Thank you for your fantastic review, and for your great feedback about Libby! We'll be sure to pass this on. We're glad to hear you had a great experience with us at Mercedes-Benz of Coventry, and we look forward to your next visit.
  • Rating 5.0
    Grate sumera was so helpful as were all that worked there
    Response from Mercedes-Benz of Coventry
    We'll pass on your kind words to the team here at Mercedes-Benz of Coventry. Thank you for your 5-star review!
  • Rating 5.0
    All good
    Picked up and return of car
    Response from Mercedes-Benz of Coventry
    Thank you for your 5-star review of Mercedes-Benz of Coventry!
  • Rating 5.0
    Prompt service by very polite staff. Car is driving beautifully
    Response from Mercedes-Benz of Coventry
    Thank you for your kind words - we're glad to have been of service!

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