Motability Scheme at Mercedes-Benz of Coventry

4.5
Rating 4.5
(47 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 16:00Closed Today

Contact information

Address
3 John Wigley Way
Coventry CV6 5RG
GB
Phone Number
Call Mercedes-Benz of Coventry on 024 7651 8130
Email
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 16:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability Scheme specialists:

  • Parvinder Kang
  • Ciaran Cahill
  • Mohammed Ifthekiar Uddin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 16:00
SundayClosed

Motability service specialists:

  • Stuart Johnson
  • Sophie Stephens
We recommend calling and booking an appointment before visiting.
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Accessibility features at Mercedes-Benz of Coventry

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Inchcape Mercedes-Benz Coventry

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. Mercedes-Benz of Coventry can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Mercedes-Benz of Coventry on 02476518130 to make an appointment with our Motability specialist.

Reviews at Mercedes-Benz of Coventry

  • Rating 5.0
    Hello,
    I should emphasise my great feeling about this purchase of another Mercedes-Benz vehicle via Motability scheme at this dealership.
    Very extraordinary well trained and professional team members helped us to achieve this success with an stressless experience.
    Mr Mohammed Iftikhar Uddin, “ Ifty” is the person who I need to thank a lot for his managment skills to this great experience.
    It took a quick journey from viewing this dealership to collecting my car!!!
    Me and my family had a very welcoming and friendly time together at the dealership and such a joyful atmosphere of collection!
    Huge thank you IFTY, very respectful and understanding human being!

    WE MUST emphasis our huge appreciation also to Mr Parvinder for his support and help to my wife sometimes ago, which caused us to decide to come back for my purchase to Mercades, again!!!

    THANKS A LOT “IFTY” AND “PARV” for your great and positive energy in support of every step!
    And also, LISTENING to our needs TO MAKE A RIGHT DECISION, and buy a right car match for our needs!

    Thank you very much

    Best wishes
    Loghman Namdari
    Response from Mercedes-Benz of Coventry
    Hello Loghman,

    Thank you so much for taking the time to share your wonderful experience with us at Mercedes-Benz of Coventry. We are thrilled to hear that your purchase through the Motability Scheme was a stress-free and enjoyable journey.

    It's fantastic to know that Ifty and Parvinder were able to provide you with the exceptional service and support that made your visit memorable. We are proud to have such dedicated team members who truly listen to our customers' needs and help them make the right decisions.

    Your kind words and appreciation mean a lot to us, and we are delighted that you and your family felt welcomed and valued during your time at our dealership. We look forward to serving you again in the future and wish you many happy miles in your new Mercedes-Benz.

    Best wishes,

    The Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Ciaran was very helpful and friendly. He addressed any questions or concerns I had fully.
    Response from Mercedes-Benz of Coventry
    Dear Avril,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Ciaran was able to assist you effectively and that you found his service both helpful and friendly. Your feedback is incredibly valuable to us, and we are delighted to know that your experience at Mercedes-Benz of Coventry met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Very good service
    Response from Mercedes-Benz of Coventry
    Hello Musaji,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received very good service at Mercedes-Benz of Coventry. Your feedback is incredibly important to us, and it’s wonderful to know that our team met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Mercedes-Benz of Coventry
  • Rating 5.0
    Great communication great service.
  • Rating 5.0
    Excellent service from initial enquiry to ordering the vehicle and pick up. Ciaran was nothing short of professional. Would recommend his expertise.
  • Rating 5.0
    Ciaran was extremely helpful with everything and made the process so straight forward and simple. Kept us up to date with everything very efficiently and couldn’t do enough to help! Thank you so much! The car is perfect for our family also. Would recommend Ciaran at Mercedes to anyone who is thinking of visiting
  • Rating 5.0
    Ciaran was extremely helpful with everything and made the process so straight forward and simple. Kept us up to date with everything very efficiently and couldn’t do enough to help! Thank you so much!
  • Rating 5.0
    Ciaran was extremely helpful and knowledgeable. very professional.
    Response from Mercedes-Benz of Coventry
    Thank you for your 5-star rating and your kind words about Ciaran! We look forward to seeing you again soon here at Mercedes-Benz of Coventry.
  • Rating 5.0
    Quick and professional Service from the Motorbility assistant
    Response from Mercedes-Benz of Coventry
    We are delighted to hear that you had a positive experience, and that the staff were friendly and helpful. We hope you enjoy your new car and we look forward to seeing you again!
  • Rating 5.0
    Very quick, clear and professional service provided. Highly recommend.
    Response from Mercedes-Benz of Coventry
    We are so happy to hear you had such a great experience at Mercedes-Benz of Coventry. Thank you for your 5-star rating!
  • Rating 5.0
    Libby provided an excellent service from start to finish. She was very knowledgeable about the vehicles and was very fast to respond to any questions I had. She provided tailored advice and information about the car and its features which Motability customers would find very useful to make life a bit easier. She delivered a very seamless and positive experience and I would definitely recommend her and the dealership to others looking for a Motability vehicle.
    Response from Mercedes-Benz of Coventry
    Thank you for your fantastic review, and for your great feedback about Libby! We'll be sure to pass this on. We're glad to hear you had a great experience with us at Mercedes-Benz of Coventry, and we look forward to your next visit.
  • Rating 5.0
    Grate sumera was so helpful as were all that worked there
    Response from Mercedes-Benz of Coventry
    We'll pass on your kind words to the team here at Mercedes-Benz of Coventry. Thank you for your 5-star review!
  • Rating 5.0
    All good
    Picked up and return of car
    Response from Mercedes-Benz of Coventry
    Thank you for your 5-star review of Mercedes-Benz of Coventry!
  • Rating 5.0
    Prompt service by very polite staff. Car is driving beautifully
    Response from Mercedes-Benz of Coventry
    Thank you for your kind words - we're glad to have been of service!
  • Rating 2.0
    Booked my service in months in advance and made it very clear I need a courtesy car and when I got there at the time they told they said no car was available had to wait 40 minutes for the manager to sort it out.
    Response from Mercedes-Benz of Coventry
    Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
  • Rating 5.0
    Friendly
    Response from Mercedes-Benz of Coventry
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    All good
    Response from Mercedes-Benz of Coventry
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Polite and friendly as always at Mercedes Benz Coventry
    Response from Mercedes-Benz of Coventry
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
  • Rating 5.0
    Good service
    Response from Mercedes-Benz of Coventry
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Kindly picked up
    Response from Mercedes-Benz of Coventry
    We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.

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