Motability Scheme at Dudley Motor Company Vauxhall

4.8
Rating 4.8
(324 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Dudley Motor Company Vauxhall

Motability Scheme at Dudley Motor Company Vauxhall

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Dudley Motor Company Vauxhall can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Dudley Motor Company Vauxhall on 01384454100 to make an appointment with our Motability specialist.

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Contact information

Address
Trindle Road
Dudley DY2 7AZ
GB
Get directions
Phone Number
Call Dudley Motor Company Vauxhall on 01384 454100
01384 454100
01384 454100
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tracey Robinson
  • Thomas Millership
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sue Brownhill
  • Matt Bishton
  • Sarah Jevons
We recommend calling and booking an appointment before visiting.
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Accessibility features at Dudley Motor Company Vauxhall

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Dudley Motor Company Vauxhall

  • Rating 5.0
    Great service
    Response from Dudley Motor Company Vauxhall
    Good morning Paul,

    Thank for the 5 star review! Its great to hear the team provided a great service during your handover. Enjoy your new car and we look forward to seeing you again in the future!
  • Rating 5.0
    All sorted out within an hour and a half and off home.First right job
    Response from Dudley Motor Company Vauxhall
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with us was efficient and satisfactory. Our team always strives to provide quick and reliable service, and it's great to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again!
  • Rating 5.0
    Very helpful in ever way explained everything clearly and took his time.
    Explained how the systems in the car worked whilst sitting in the car.
    Response from Dudley Motor Company Vauxhall
    Good afternoon Dorothy,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our service helpful and that everything was explained clearly. Our team is dedicated to ensuring that our customers feel confident and informed about their vehicles, and it's wonderful to know that we met your expectations. We look forward to seeing you again - take care!
  • Rating 5.0
    Excellent customer service
    Response from Dudley Motor Company Vauxhall
    Thank you for your kind words Jennifer - we're glad to hear you had excellent service from the team! All the best and take care!
  • Rating 5.0
    Great, Tracey helped me with everything I needed to know and explained everything i needed to know so cant fault vauxhall or Tracey. Highly recommended
    Response from Dudley Motor Company Vauxhall
    Hello Logan,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Tracey was able to assist you with everything you needed and that you found her explanations helpful. Your recommendation means a lot to us, and we're delighted to know that you had a great experience. Take care!
  • Rating 5.0
    Excellent service throughout. 👍
    Response from Dudley Motor Company Vauxhall
    Thank you for the great review and the feedback; we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    100% professional and went out of there way to help me out I would recommend this dealership to everyone, well done
    Response from Dudley Motor Company Vauxhall
    Good morning Lee,

    Thank you for taking the time to leave us this review! We are so glad to hear the team went out of their way to provide a positive experience! We look forward to seeing you again soon - take care.
  • Rating 5.0
    First class , no probs
    Response from Dudley Motor Company Vauxhall
    Thank you for choosing us Donald! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent, very freindly, professional service & curteous. Would highly recommend this company
    A pleasure doing business with them.
    Response from Dudley Motor Company Vauxhall
    Dear Jayne,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service to be friendly, professional, and courteous. It is always our aim to provide the best experience possible for our customers, and your kind words affirm that we are on the right track.

    We truly appreciate your recommendation and are delighted to have had the pleasure of doing business with you. If there is anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your feedback.
  • Rating 5.0
    I delt with Tracey and she was absolutely amazing even if she does support wolves I was so happy she talked me through everything made sure I understood she was the best 😀
    Response from Dudley Motor Company Vauxhall
    Hello Zelma,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Tracey. It's fantastic to know that she was able to guide you through everything and ensure you felt comfortable and informed. We appreciate your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
  • Rating 5.0
    Very good and efficient service
    Response from Dudley Motor Company Vauxhall
    Thank you for your kind words Susan; we're glad to have been of service. We look forward to seeing you again in the future!
  • Rating 5.0
    Great
    Response from Dudley Motor Company Vauxhall
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Brilliant from start to finish
    Response from Dudley Motor Company Vauxhall
    Good morning Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was brilliant from start to finish. Providing exceptional service is our top priority, and it's incredibly rewarding to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    Tom has been great, he kept me up to date with what was happening
    Response from Dudley Motor Company Vauxhall
    Hello Nicholas,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Tom provided you with excellent service and kept you informed throughout your experience with us. Your feedback is incredibly valuable, and it motivates our team to continue delivering top-notch service. We look forward to seeing you again - take care!
  • Rating 5.0
    It was good and quick, just would of liked abit more time to be shown how to charge my car though
    Response from Dudley Motor Company Vauxhall
    Hello Alex D.,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you found the service good and quick. Your feedback is invaluable to us, and we appreciate your suggestion about spending more time on demonstrating how to charge your car. We strive to ensure our customers feel confident with their new vehicles, and your input will help us improve our service. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!
  • Rating 4.0
    Dirty footprints in my car both passenger and driver-side
  • Rating 5.0
    Great service.
    Response from Dudley Motor Company Vauxhall
    Hello Donna,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our service at Dudley Motor Company Vauxhall. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
  • Rating 5.0
    Great went in for service and they did it all while I waited
    Response from Dudley Motor Company Vauxhall
    Good afternoon Mark.

    We want to thank you for leaving us this 5 star review. We are thrilled to hear the service was done whilst you waited and you are pleased with the outcome! We look forward to welcoming you back to the business in the future. Until we see you next; all the best and take care!
  • Rating 1.0
    Service was excellent and mot receptionist was excellent but mobility man is not good very rude man not helpful at all
  • Rating 5.0
    A brilliant service as always.
    Response from Dudley Motor Company Vauxhall
    Good morning Derek,
    Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from us. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again in the future.

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