Motability Scheme at Dudley Motor Company Vauxhall

4.8
Rating 4.8
(310 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Dudley Motor Company Vauxhall

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Dudley Motor Company Vauxhall can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Dudley Motor Company Vauxhall on 01384454100 to make an appointment with our Motability specialist.

Contact information

Address
Trindle Road
Dudley DY2 7AZ
GB
Phone Number
Call Dudley Motor Company Vauxhall on 01384 454100
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tracey Robinson
  • Thomas Millership
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sue Brownhill
  • Matt Bishton
  • Sarah Jevons
We recommend calling and booking an appointment before visiting.
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Accessibility features at Dudley Motor Company Vauxhall

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Dudley Motor Company Vauxhall

  • Rating 5.0
    It was good and quick, just would of liked abit more time to be shown how to charge my car though
    Response from Dudley Motor Company Vauxhall
    Hello Alex D.,

    Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you found the service good and quick. Your feedback is invaluable to us, and we appreciate your suggestion about spending more time on demonstrating how to charge your car. We strive to ensure our customers feel confident with their new vehicles, and your input will help us improve our service. If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to help!
  • Rating 4.0
    Dirty footprints in my car both passenger and driver-side
  • Rating 5.0
    Great service.
    Response from Dudley Motor Company Vauxhall
    Hello Donna,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our service at Dudley Motor Company Vauxhall. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
  • Rating 5.0
    Great went in for service and they did it all while I waited
    Response from Dudley Motor Company Vauxhall
    Good afternoon Mark.

    We want to thank you for leaving us this 5 star review. We are thrilled to hear the service was done whilst you waited and you are pleased with the outcome! We look forward to welcoming you back to the business in the future. Until we see you next; all the best and take care!
  • Rating 1.0
    Service was excellent and mot receptionist was excellent but mobility man is not good very rude man not helpful at all
  • Rating 5.0
    A brilliant service as always.
    Response from Dudley Motor Company Vauxhall
    Good morning Derek,
    Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from us. If there is anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again in the future.
  • Rating 5.0
    Very professional and friendly
    Response from Dudley Motor Company Vauxhall
    Thank you for your kind words Taylor - we're glad to have been of service. We look forward to seeing you again. Take care!
  • Rating 5.0
    Very helpfull and good at explaining things
    Response from Dudley Motor Company Vauxhall
    Dear Dorothy F.,

    Thank you for leaving us such a great review! We are happy to hear that our team was helpful and explained things clearly. Your feedback means a lot to us and encourages us to keep providing the best service. If you have any more questions or need help in the future, please feel free to contact us. We look forward to serving you again at Dudley Motor Company Vauxhall.

    Best regards,
    The Dudley Motor Company Vauxhall Team
  • Rating 5.0
    Very easy to get sorted went through everything I needed to know and answered all my questions
    Response from Dudley Motor Company Vauxhall
    Thank you for your kind words Stephen - we're glad to have been of service!
  • Rating 5.0
    Very good
    Response from Dudley Motor Company Vauxhall
    Hello Linda,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Dudley Motor Company Vauxhall. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Dudley Motor Company Vauxhall Team
  • Rating 4.0
    Thomas Millership was patient and friendly throughout completing the order. I do wish I could have test drove the car however, I completely understand why I was unable to with the car I have ordered. I did not feel judged at all and the process was very quick as I completed the application before going to the dealership
    Response from Dudley Motor Company Vauxhall
    Dear Kirsty K.,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that Thomas Millership provided you with a patient and friendly experience while completing your order. It's wonderful to know that you felt comfortable and that the process was efficient for you.

    We understand your wish to have test-driven the car and appreciate your understanding regarding the circumstances. Your feedback is invaluable to us as we strive to improve our services continuously.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again.

    Best regards,
    The Dudley Motor Company Vauxhall Team
  • Rating 5.0
    Sat and waited whilst Mot was done, no issues Staff friendly & welcoming
    Response from Dudley Motor Company Vauxhall
    Good afternoon Daniel,

    Thank you for taking the time to leave us this 5 star review. We appreciate your feedback and are happy to hear the staff were friendly and welcoming whilst you waited for your MOT to be completed. We look forward to welcoming you back to the dealership again in the future. Until then, all the best and take care!
  • Rating 5.0
    Tom was really helpful, very friendly didn’t rush experience was 10/10
    Response from Dudley Motor Company Vauxhall
    Good morning Kian,

    Thank you so much for taking the time to leave us a 5 star review! We're thrilled to hear that Tom was able to provide you with a helpful and friendly experience. It's great to know that you felt no rush and that your experience was a perfect 10/10. We look forward to seeing you again. All the best and take care.
  • Rating 5.0
    Tracey was very helpful from ordering the vehicle to upon collecting it.
    Response from Dudley Motor Company Vauxhall
    Hello Carl,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Tracey was able to assist you effectively from the moment you ordered your vehicle to the time you collected it. We look forward to seeing you soon!
  • Rating 5.0
    Tom at vauxhall dudley , tridnle road was very helpful from day 1 explained everything so clear and gave me the re assurance that was needed
    Response from Dudley Motor Company Vauxhall
    Good morning Hasim, thank you so much for your kind words! We’re thrilled to hear that Tom was able to make your experience smooth and reassuring from the very start. We’ll be sure to pass on your compliments to him. We really appreciate you taking the time to share your experience and hope to see you again soon!
  • Rating 5.0
    Brilliant and very helpful
    Response from Dudley Motor Company Vauxhall
    Hello Lewis, thank you so much for your kind words! We’re thrilled to hear you found our service helpful and brilliant. We look forward to assisting you again soon!
  • Rating 5.0
    Excellent experience. Tracey made this a no hassle,easy decision with her sound helpful advice.
    Response from Dudley Motor Company Vauxhall
    Good morning Janice,

    Thank you for sharing your experience with us. We are happy to hear that you had a great experience and that Tracey gave you helpful advice, making your decision easy. Your feedback is very important to us, and we are glad to know that we met your expectations. If you have any more questions or need help in the future, please feel free to reach out. We look forward to serving you again.
  • Rating 5.0
    Very direct, truthful and quick
    Response from Dudley Motor Company Vauxhall
    Hello Tanya,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be direct, truthful, and quick. At Dudley Motor Company Vauxhall, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again in the future!
  • Rating 5.0
    Super friendly staff
    Work was done quick
    Would highly recommend
    Response from Dudley Motor Company Vauxhall
    Hello Rachel T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our staff super friendly and that the work was completed quickly. Your recommendation means a lot to us, and we are delighted to have earned a 5.0 rating from you.

    Thank you once again for your kind words and support.
  • Rating 5.0
    Very good service
    Response from Dudley Motor Company Vauxhall
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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