Motability Scheme at Stoneacre Peugeot Stoke
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Stoneacre Peugeot Stoke
At your local Stoneacre branch, we're committed to giving our Motability customers the utmost care.
You'll receive the expert help of our Motability Scheme Specialists, who are specially trained to find you the best vehicle for you. We also work with your chosen Motability installer to make sure your chosen car is suited to your individual mobility requirements and that the necessary adaptations can be fitted to the car.
Stoneacre Motability Dealer Winner 2020 for our Contact Centre and Regional Group of the Year in the North.
Contact Stoneacre Peugeot Stoke on 01782608718 to make an appointment with our Motability Scheme Specialist.
Contact information
Address
Cobridge Road
Stoke-On-Trent ST1 5LG
GB
Phone Number
Call Stoneacre Peugeot Stoke on 01782 608718
01782 608718
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability service specialists:
- Darren Fell
- Georgina Mccarthy
We recommend calling and booking an appointment before visiting.
Accessibility features at Stoneacre Peugeot Stoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Stoneacre Peugeot Stoke
- Rating 5.0Mar 19, 2024Very pleased with the service. Very friendly staffResponse from Stoneacre Peugeot StokeMar 20, 2024Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Nov 2, 2023Went in for a service and mot. I asked for the wipers to be replaced and they weren't done. Did not get a vehicle check video. Not even a phone call to say it was done. The collection and delivery drivers were great. Service department is very poor. I will not be bringing my car back.Response from Stoneacre Peugeot StokeNov 3, 2023Hi Gavin, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://www.stoneacre.co.uk/enquiry/customer-relations/concern so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Sep 11, 2023Great customer service kept informed of work neededResponse from Stoneacre Peugeot StokeSep 12, 2023Hi Paula, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Aug 10, 2023Customer. Service great very friendly and helpful staff a pleasure to deal withResponse from Stoneacre Peugeot StokeAug 11, 2023Hi Christopher, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Aug 9, 2023Awful left without a car for four daysResponse from Stoneacre Peugeot StokeAug 10, 2023Hi John, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Aug 9, 2023Great friendly service. All necessary work carried out without any problems.Response from Stoneacre Peugeot StokeAug 10, 2023Hi Valda, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jul 13, 2023Excellent customer service as alwaysResponse from Stoneacre Peugeot StokeJul 14, 2023Hi Sarah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 22, 2023Excellent customer service all work was explained staff very courteous free drink and snack was a nice suprise while we had a short wait overall a good experience thank you stoneacre hanley.Response from Stoneacre Peugeot StokeJun 23, 2023Hi Alan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 22, 2023Did a good job and got it done earlier than I expectedResponse from Stoneacre Peugeot StokeJun 23, 2023Hi John, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Jun 15, 2023Great attitude got things done very well.happy and very helpfulResponse from Stoneacre Peugeot StokeJun 16, 2023Hi Deborah, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Jun 13, 2023GrapResponse from Stoneacre Peugeot StokeJun 14, 2023Hi Lewis, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 4.0Jun 1, 2023I'm generally quite happy with the garage although I was expecting the car to be washed. Work is required on my vehicle so now I'm waiting to see when it can be done.Response from Stoneacre Peugeot StokeJun 2, 2023Hi Carl, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for there fantastic customer service which they provided to you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 24, 2023Good customer service. Great communication. Lovely staff and easy handover. Very happy! Thanks Diogo!Response from Stoneacre Peugeot StokeMay 25, 2023Hi Evie, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0May 22, 2023Very friendly and helpful guys.
After waiting almost 11 months it all came as a surprise!!
Pity the spec on the vehicle isn’t what it was on our previous model . A bit of a disappointment PeugeotResponse from Stoneacre Peugeot StokeMay 23, 2023Hi John, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office - Rating 3.0May 13, 2023The staff were excellent what more can I say. But it's going to be the last time I will deal with this company. 18 months we have been waiting because of that the spec we ordered is different GT more like the GT line. Had an engine problem with my last 5008 and I told the service manager if I can call him that how I felt especially when I brought the car in two days earlier he told me to go and I'll never have any of my car's here again. If it wasn't for the fact I already put an order in you wouldn't have had this order. Lot's of things are missing from the car and two things I wanted that the boot opened automatically and a tow bar that was a no. So I might as well stopped my order instead of waiting 18 months. Just call it the GT line. So disappointed if you order a spec you should get the spec you ordered on the day not the down gradeResponse from Stoneacre Peugeot StokeMay 15, 2023Hi Christina, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via customer.relations@stoneacre.co.uk so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
- Rating 5.0Apr 13, 2023Response from Stoneacre Peugeot StokeApr 14, 2023Hi Susan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Apr 6, 2023I could not praise the people at stoneacre Peugeot Stoke highly enough. I felt so welcome and they were happy to steer me into what was right for me. Kevin especially bent over backwards to get me back on the road and was always happy to answer any questions I had. I will definitely be returning when it comes to changing again.Response from Stoneacre Peugeot StokeApr 7, 2023Hi Lisa, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition he deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 5.0Mar 31, 2023Great customer service with a lovely smile of both ❤️ thankyou cant wait to pick up my carResponse from Stoneacre Peugeot StokeApr 3, 2023Hi Kelly, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
- Rating 1.0Mar 28, 2023So we ordered our car with Simon only to find out weeks later he had not ordered it!! So then another colleague took over car ordered great! Then go on Friday 24/3/23 as arranged to collect car only to walk in showroom to be ignored then parts man went and found someone so then show us the car then take money and say we will get it out the showroom for you only to be sitting there 1/2 hr as they couldn’t find right keys to showroom door!! Everyone was running around but not telling us anything! But the most annoying part was that there was another couple picking up their car they paid them so much attention it was sickening there car was under a cover and had there name on and they all made such a fuss over this couple we sat there watching like the poor people we left feeling very deflated and it should of been a happy day but it was far from it I felt that the people who got all the attention were cash buyers and we were mobility clients but still paid £800 deposit not really happy
- Rating 5.0Mar 27, 2023Excellent customer service went above and beyond was quick and easy handover absolutely made up with the experienceResponse from Stoneacre Peugeot StokeMar 28, 2023Hi Sophie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office