Motability Scheme at Halesowen Motor House Jaecoo
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Dudley Road
Halesowen B63 3NH
GB
Phone Number
Call Halesowen Motor House Jaecoo on 0121 503 0001
0121 503 0001
Website
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Paul Metcalfe
- David Barker
- Laura Fellows
- Kelvin Baddams
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Nigel Edwards
- Lee Sutton
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Halesowen Motor House Jaecoo
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Halesowen Motor House Jaecoo
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Halesowen Motor House Jaecoo can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Halesowen Motor House Jaecoo on 01215030001 to make an appointment with our Motability Scheme specialist.
Reviews at Halesowen Motor House Jaecoo
- Rating 5.0Feb 2, 2026Fantastic customer service from Paul Metcalfe, would highly recommend him. Rest of staff all friendly and extremely helpful. Best customer service I have experienced in a long time. 100% recommend them.
- Rating 5.0Feb 2, 2026Very well paul was amazing very well mannerResponse from Halesowen Motor House JaecooFeb 2, 2026Hello Melissa,
Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a great experience with Paul and that his manner left a positive impression on you. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again. - Rating 5.0Jan 28, 2026Very welcoming and helpfulResponse from Halesowen Motor House JaecooJan 29, 2026Thank you for choosing us for your Motability car Diamond! We look forward to seeing you again soon.
- Rating 5.0Jan 28, 2026Great customer service, first class experience great communication from our first visit right through to the handover of the car.Response from Halesowen Motor House JaecooJan 28, 2026Hello Kai,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received great customer service and that your experience from your first visit to the handover of your car was first class. Our team strives to provide excellent communication and service, and your feedback is incredibly rewarding.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! - Rating 5.0Jan 21, 2026Absolutely amazing from the test drive to ordering and collection was a very pleasant experience and the staff went above and beyond and provided excellent customer service would highly recommend the dealership and will be going back in the future as it was a very smooth experienceResponse from Halesowen Motor House JaecooJan 21, 2026Hello Balraj,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience from the test drive to the collection was smooth and pleasant. Our team strives to go above and beyond to provide excellent customer service, and it’s rewarding to know that we succeeded in making your visit memorable.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there’s anything else we can assist you with, please don’t hesitate to contact us. - Rating 5.0Jan 19, 2026Good team en qickResponse from Halesowen Motor House JaecooJan 20, 2026Hello David R.,
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our team. Your feedback is incredibly valuable to us, and we're delighted to know that our service met your expectations. We look forward to seeing you again! - Rating 5.0Jan 19, 2026Great, friendly, helpful staff. Put me at ease, made experience easy to do.Response from Halesowen Motor House JaecooJan 20, 2026Hello Kim C.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our team made your experience easy and enjoyable. Our staff strives to provide friendly and helpful service to all our customers, and it’s great to know we succeeded in making you feel at ease. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to contact us.
We look forward to seeing you again soon. - Rating 5.0Dec 30, 2025Excellent and outstanding customer service very welcoming very informative very understanding better than Solihull Jaecoo and OmodaResponse from Halesowen Motor House JaecooDec 31, 2025Dear Balraj,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our customer service to be excellent and outstanding. Our team strives to provide a welcoming, informative, and understanding experience for all our customers, and it’s rewarding to know that we succeeded in making your visit a positive one. Your kind words and perfect rating mean a lot to us, especially when compared to other locations. Happy New year and take care! - Rating 5.0Dec 16, 2025We had a fantastic experience Laura was very friendly and helpful showing us the cars and taking us out for a test drive.Response from Halesowen Motor House JaecooDec 16, 2025Good afternoon Trevor,
Thank you for taking the time to leave this lovely review of your time with Laura. We are so happy to hear Laura's friendliness and knowledge of the vehicles made your experience so positive. We look forward to seeing you again in the future - all the best and take care! - Rating 5.0Dec 11, 2025Great service very helpful explained everythingResponse from Halesowen Motor House JaecooDec 11, 2025Good afternoon Colin,
Thank you so much for taking the time to leave us a 5 star review! We are thrilled to hear that you found our service helpful and that everything was explained clearly. Your feedback is incredibly valuable to us, and we're delighted wit it. We look forward to seeing you again in the future. Take care! - Rating 5.0Dec 11, 2025More than excellent what a beautiful day he made
Totaly over whelmedResponse from Halesowen Motor House JaecooDec 11, 2025Hello Keirah,
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. It's fantastic to know that we could make your day a beautiful one and that you felt totally overwhelmed in the best way possible. If you have any further questions or need assistance in the future, please don't hesitate to contact us. We look forward to seeing you again! - Rating 5.0Nov 25, 2025Dave was really helpful, thoroughly explaining everything I needed to know about the vehicle I chose. Highly recommended to anyone considering a motability car.Response from Halesowen Motor House JaecooNov 25, 2025Hello Graham,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Dave was able to assist you effectively and provide all the information you needed about your chosen vehicle. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. - Rating 5.0Oct 17, 2025Amazing service from Kelvin.Response from Halesowen Motor House JaecooOct 20, 2025Hello Minh,
Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you received amazing service from Kelvin. Providing excellent customer service is a top priority and it's wonderful to know that Kelvin made your experience a positive one. - Rating 5.0Oct 10, 2025Excellent customer serviceResponse from Halesowen Motor House JaecooOct 10, 2025Dear Paul,
Thank you for your feedback! We're thrilled to hear you had a great experience with our customer service at Halesowen Motor House Jaecoo. Your kind words and perfect rating motivate our team to continue providing excellent service. - Rating 5.0Sep 30, 2025Amazing from start to finish! Paul dealt with me there and he was fantastic, such a lovely and informative guy.Response from Halesowen Motor House JaecooOct 1, 2025Dear Cassandra M.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was amazing from start to finish. Paul will be delighted to know that you found him to be fantastic, lovely, and informative. We look forward to seeing you again! - Rating 5.0Sep 23, 2025Amazing service great welcome Paul was the best sales guy we have met he deserves a raiseResponse from Halesowen Motor House JaecooSep 24, 2025Thank you so much for your kind words Alexander! We’re thrilled to hear you had such a positive experience, and we’ll be sure to pass your compliments on to Paul—he’ll be delighted to hear it. Your feedback truly means a lot to our team!
- Rating 5.0Sep 22, 2025Very supportive and excellent serviceResponse from Halesowen Motor House JaecooSep 23, 2025Good morning Deana,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service supportive and excellent. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! - Rating 5.0Jun 30, 2025Excellent service, talked me through everything and was very honest and helpful. I’d originally gone to Grantham Jaecoo and they were awful, Halesowen definitely helped me 100%.Response from Halesowen Motor House JaecooAug 18, 2025Hi Cassandra, thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Jun 23, 2025Gosh been a motobility customers well my daughter has for 45 years and our dealer was brilliant. Helped with all the pi formation on screen and helped with going from information on screen which we have never had before. Well done To our dealer Kelvin from Halesowen motorsResponse from Halesowen Motor House JaecooAug 18, 2025Hi Melissa, thank you so much for taking the to share your wonderful experience with us at Halesowen Motor House Jaecoo. We are thrilled to hear that Kelvin provided such excellent service. Your kind words and perfect rating mean a lot to us. Until we see you again, take care.
- Rating 5.0Apr 9, 2025great customer service but put me off by 20£ fuel charge ... and also like other dealerships giv a free gift but i don't get oneResponse from Halesowen Motor House JaecooAug 18, 2025Hello Naveed, thank you for taking the time to leave us a review. Your feedback is invaluable to us and we will certainly take it into consideration as we strive to improve our services. All the best.
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience with Paul and the rest of our team. Providing exceptional customer service is our top priority, and it's incredibly rewarding to know that we met your expectations.
Your kind words and recommendation mean a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can assist you with, please don't hesitate to reach out.