Motability Scheme at Kidderminster Motor House Citroen

Motability Scheme at Kidderminster Motor House Citroen

4.7
Rating 4.7
(57 reviews)
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today

Welcome to Kidderminster Motor House Citroen

Our trained Motability specialists are here to support you throughout the duration of your lease.

Kidderminster Motor House Citroen can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Kidderminster Motor House Citroen on 01562510340 to make an appointment with our Motability specialist.

Contact information

Address
Old Chester Road South
Kidderminster DY10 1XL
GB
Phone Number
Call Kidderminster Motor House Citroen on 01562 510340
Reviews
Visit dealer website

Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Anthony Carter
  • Lee Addis
  • Lucy Barnes
We recommend calling and booking an appointment before visiting.

Accessibility features at Kidderminster Motor House Citroen

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Kidderminster Motor House Citroen

  • Rating 5.0
    Gemma was very friendly and efficient service.a good video of the health service.
    Response from Kidderminster Motor House Citroen
    Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Here on time very professional and polite.
    Response from Kidderminster Motor House Citroen
    Hi Emma, we appreciate you taking the time to leave this 5-star review. Take care.
  • Rating 5.0
    Very good service
    Response from Kidderminster Motor House Citroen
    Thank you for your high star rating.
  • Rating 5.0
    Excellent service
    Brilliant communication throughout
    Collect delivered car the guy was brilliant
    Brilliant video on car
    Excellent service
    Response from Kidderminster Motor House Citroen
    Hi Christine, thank you for taking the time to leave such a great review. Take care and Merry Christmas.
  • Rating 5.0
    All good
    Response from Kidderminster Motor House Citroen
    Thank you for your high star rating.
  • Rating 5.0
    Kept me informed about what was happening kept asking me if I wanted a drink everything done on time thank you
    Response from Kidderminster Motor House Citroen
    Thank you so much for your kind words! We pride ourselves on our customer services. Thank you again for taking the time to leave us this great 5 star review Paul! Kind regards,
  • Rating 5.0
    Great Customer Service. Service Manager explained well what had been checked and what things needed attention. Well happy with the whole service experience.
    Response from Kidderminster Motor House Citroen
    Thank you for the great review and the feedback on your service with us - we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    New scratches on my vehicle
    Response from Kidderminster Motor House Citroen
    Good afternoon Louise. Sorry your time with us has left you feeling this way. If you contact our Aftersales Manager at aftersales@clarksofkidderminster.co.uk he is more than happy to take a look. Thank you.
  • Rating 4.0
    Car services was brilliant, they asked if we wanted the car washed, we said yes by the time we got the car back they hadn't washed it. Very disappointed they lied to us about washing our motability car.
    Response from Kidderminster Motor House Citroen
    Hi Michelle, thank you for taking the time to leave us this review. We apologise for the oversight on our part regarding the car wash. If you could please mention it next time you pop in, we will make sure to have your car washed as promised. Your feedback is valuable to us, and we appreciate your understanding.
  • Rating 5.0
    Andy Diver was so helpful. He ensured everything was sorted to enable us to acquire our new motability car and we are really pleased with it. He explained everything we needed to know and kept us updated along the way. Thank you so much.
    Response from Kidderminster Motor House Citroen
    Hi Gordon, thank you very much for taking the time to leave this great feedback regarding Andy. I am glad everything went smoothly for you. Until we see you again, take care.
  • Rating 5.0
    Great customer service, very helpful, excellent
    Response from Kidderminster Motor House Citroen
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Amazing standards, very polite and full of knowledge
    Response from Kidderminster Motor House Citroen
    Hi Tracey, we really appreciate you taking the time to leave this great review. Take care.
  • Rating 5.0
    Great Service, friendly staff. Kept me informed throughout the service of my car and everything was easy to understand. Even got a little video to go with it. Highly recommended.
    Response from Kidderminster Motor House Citroen
    Hi Levi, we really appreciate you taking the time to leave such kind words. Until we see you again, all the best.
  • Rating 5.0
    Excellent service would recommend
    Response from Kidderminster Motor House Citroen
    Thank you Michael for this 5-star review.
  • Rating 5.0
    Fantastic customer service. Excellent communication. Andy the salesman is brilliant.
    Response from Kidderminster Motor House Citroen
    Hi Michael, thank you for a great review regarding Andy. Until we see you again, take care.
  • Rating 5.0
    Very professional
    Response from Kidderminster Motor House Citroen
    Thank you for your high star rating.
  • Rating 5.0
    Good customer service. Picked up car, dropped it back all nice and clean.
    Response from Kidderminster Motor House Citroen
    Hi Kim, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received, all the best.
  • Rating 5.0
    Good customer service
    Response from Kidderminster Motor House Citroen
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    No complaints thank you
    Response from Kidderminster Motor House Citroen
    Thank you for your high star rating.
  • Rating 5.0
    I rang and spoke to Sarah farmer regarding a mobility car for the needs of my son, needing a big boot for his wheelchair, she invited us over to look at a car she had in stock, it was everything we needed in a car for our little man, we was in a higher car as our car had been in the work shop from October, ford was struggling to get the part, however Sarah sorted the c4 within a week of looking we fetched the car, amazing service from this dealership, I had a test drive all the car explained to me as I drove manual before this car , can’t thank Sarah enough and highly recommend this lady , trusted her and with been let down on so meny cars n the time to get a car suitable for us , she is fantastic and the dealership is too thank you
    Response from Kidderminster Motor House Citroen
    Hello Mason and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We are so glad your time with Sarah was so rewarding and you got the car you needed for your son. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards and we wish you the best!

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