Motability Scheme at Kidderminster Motor House Citroen
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Kidderminster Motor House Citroen
Our trained Motability specialists are here to support you throughout the duration of your lease.
Kidderminster Motor House Citroen can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Kidderminster Motor House Citroen on 01562510340 to make an appointment with our Motability specialist.
Contact information
Address
Old Chester Road South
Kidderminster DY10 1XL
GB
Phone Number
Call Kidderminster Motor House Citroen on 01562 510340
01562 510340
Website
Reviews
Find or leave a review on Google
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Lee Addis
- Rachel Healey
- Lucy Barnes
We recommend calling and booking an appointment before visiting.
Accessibility features at Kidderminster Motor House Citroen
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Kidderminster Motor House Citroen
- Rating 1.0Dec 24, 2024Tuesday 17/12/24 car went in for engine management error warning. Received phone call later that day to say the oil needed changing as it was worn out. I heard nothing further off them until I chased it up on Thursday 19th and was told it would be looked at again on Friday 20th. Waited all day Friday and still no call off them. Chased up on Monday 23rd and told they had just finished. Collected car mid day Monday 23rd. Checked dash cam and can see they had car in workshop for just 1 hour Friday morning, it was complete by 11.45am. This is typical of the poor service they give at this dealership, 6 days without the car to just change the oil!!
Never again, I'll be looking at different dealerships next time I'm due for a new motability car. - Rating 4.0Oct 15, 2024Very quick good staffResponse from Kidderminster Motor House CitroenOct 17, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 4.0Oct 14, 2024Did the service and mot fine
However didn’t call me to say when car was being returned. I was stuck on a call and couldn’t answer door, so keys and paperwork were put through letterbox and some of the work isn’t mentioned on the paperwork so I’ve no idea if they found out what was wrong with my car door or not? Seems to be working ok but would have been nice to have more communication throughout the day.Response from Kidderminster Motor House CitroenOct 21, 2024Hi Samuel, thank you for your review. We're glad the service and MOT went well, and that your car door is working fine. Apologies for the communication gap and any confusion with the paperwork. If you need any clarification, feel free to reach out - we're happy to help. - Rating 5.0Oct 14, 2024ExcellentResponse from Kidderminster Motor House CitroenOct 14, 2024Thanks Zoe for a wonderful review!
- Rating 5.0Sep 11, 2024Great no problem at allResponse from Kidderminster Motor House CitroenSep 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 29, 2024Very friendly and work completed on time.Response from Kidderminster Motor House CitroenJul 30, 2024Thank you for your kind words Amy - we're glad to have been of service!
- Rating 5.0Jul 22, 2024Very good serviceResponse from Kidderminster Motor House CitroenJul 22, 2024Hi Maria, we are thrilled to hear of your positive experience with us. Take care.
- Rating 5.0Mar 28, 2024Gemma was very friendly and efficient service.a good video of the health service.Response from Kidderminster Motor House CitroenMar 28, 2024Thank you so much for your kind words! We are so happy to hear that Gemma was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 17, 2024Here on time very professional and polite.Response from Kidderminster Motor House CitroenJan 18, 2024Hi Emma, we appreciate you taking the time to leave this 5-star review. Take care.
- Rating 5.0Jan 9, 2024Very good serviceResponse from Kidderminster Motor House CitroenJan 10, 2024Thank you for your high star rating.
- Rating 5.0Dec 21, 2023Excellent service
Brilliant communication throughout
Collect delivered car the guy was brilliant
Brilliant video on car
Excellent serviceResponse from Kidderminster Motor House CitroenDec 21, 2023Hi Christine, thank you for taking the time to leave such a great review. Take care and Merry Christmas. - Rating 5.0Dec 11, 2023All goodResponse from Kidderminster Motor House CitroenDec 11, 2023Thank you for your high star rating.
- Rating 5.0Nov 27, 2023Kept me informed about what was happening kept asking me if I wanted a drink everything done on time thank youResponse from Kidderminster Motor House CitroenNov 27, 2023Thank you so much for your kind words! We pride ourselves on our customer services. Thank you again for taking the time to leave us this great 5 star review Paul! Kind regards,
- Rating 5.0Nov 11, 2023Great Customer Service. Service Manager explained well what had been checked and what things needed attention. Well happy with the whole service experience.Response from Kidderminster Motor House CitroenNov 13, 2023Thank you for the great review and the feedback on your service with us - we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 1.0Nov 7, 2023New scratches on my vehicleResponse from Kidderminster Motor House CitroenNov 14, 2023Good afternoon Louise. Sorry your time with us has left you feeling this way. If you contact our Aftersales Manager at aftersales@clarksofkidderminster.co.uk he is more than happy to take a look. Thank you.
- Rating 4.0Sep 30, 2023Car services was brilliant, they asked if we wanted the car washed, we said yes by the time we got the car back they hadn't washed it. Very disappointed they lied to us about washing our motability car.Response from Kidderminster Motor House CitroenOct 2, 2023Hi Michelle, thank you for taking the time to leave us this review. We apologise for the oversight on our part regarding the car wash. If you could please mention it next time you pop in, we will make sure to have your car washed as promised. Your feedback is valuable to us, and we appreciate your understanding.
- Rating 5.0Sep 25, 2023Andy Diver was so helpful. He ensured everything was sorted to enable us to acquire our new motability car and we are really pleased with it. He explained everything we needed to know and kept us updated along the way. Thank you so much.Response from Kidderminster Motor House CitroenSep 26, 2023Hi Gordon, thank you very much for taking the time to leave this great feedback regarding Andy. I am glad everything went smoothly for you. Until we see you again, take care.
- Rating 5.0Sep 4, 2023Great customer service, very helpful, excellentResponse from Kidderminster Motor House CitroenSep 4, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 25, 2023Amazing standards, very polite and full of knowledgeResponse from Kidderminster Motor House CitroenAug 29, 2023Hi Tracey, we really appreciate you taking the time to leave this great review. Take care.
- Rating 5.0Aug 15, 2023Great Service, friendly staff. Kept me informed throughout the service of my car and everything was easy to understand. Even got a little video to go with it. Highly recommended.Response from Kidderminster Motor House CitroenAug 15, 2023Hi Levi, we really appreciate you taking the time to leave such kind words. Until we see you again, all the best.