Motability Scheme at Vertu Ford Redditch

4.8
Rating 4.8
(197 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Redditch

Motability Scheme at Vertu Ford Redditch{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Redditch can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Redditch on 01527308805 to make an appointment with our Motability specialist.

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Contact information

Address
Battens Drive
Redditch
Redditch B98 0LJ
GB
Get directions
Phone Number
Call Vertu Ford Redditch on 01527 308805
01527 308805
01527 308805
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • John Brookes
  • Joseph Graham
  • William Garner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mark Sanders
  • Anne Whiston
  • Louise Atkins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Redditch

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Redditch

  • Rating 5.0
    Good very helpful
    Response from Vertu Ford Redditch
    Hello Stephen,

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our service very helpful. Providing excellent customer service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Matthew
  • Rating 5.0
    FIRST CLASS SERVICE FROM FIRST CLASS PEOPLE
    Response from Vertu Ford Redditch
    Thank you for taking the time to leave this great review. Many thanks, Chloe
  • Rating 4.0
    Nothing was to much trouble everything was explained clearly
    Response from Vertu Ford Redditch
    Hello Tyrone,

    Thank you for taking the time to leave us a review. We are delighted to hear that you found our service clear and accommodating. Our team at Vertu Ford Redditch is committed to ensuring that our customers have a seamless experience, and your feedback is greatly appreciated.

    If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    John was an absolute star and made the whole experience exceptional he needs a medal
    Response from Vertu Ford Redditch
    Dear Corrina T.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that John made your experience exceptional at Vertu Ford Redditch. Your kind words and recognition mean a lot to us, and we will be sure to pass on your compliments to John. It's always our goal to provide outstanding service, and feedback like yours is truly rewarding. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent that is why I keep returning can't recommend enough.
    Response from Vertu Ford Redditch
    Hello Dawn E.,

    Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us at Vertu Ford Redditch. Your continued support and recommendation mean a lot to our team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,
    Liza
  • Rating 5.0
    Always first class service and staff very helpful.
    Response from Vertu Ford Redditch
    Dear Maureen B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you consistently receive first-class service and find our staff to be very helpful. Your kind words and perfect rating mean a lot to our team here at Vertu Ford Redditch.

    Providing excellent service is our top priority, and it's incredibly rewarding to know that we are meeting your expectations. If there is anything more we can do for you in the future, please don't hesitate to let us know.

    We look forward to serving you again soon.

    Warm regards,

    Liza
  • Rating 5.0
    Always pleasant and professional
    Response from Vertu Ford Redditch
    Hello John R.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you find our service pleasant and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best experience possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Liza.
  • Rating 5.0
    They explained everything well and easy to understand and well nice ..
    Response from Vertu Ford Redditch
    Dear Annmarie

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our explanations clear and easy to understand. Our team strives to provide the best service possible, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,

    Keith
  • Rating 5.0
    Very good polite very nice person made us feel good
    Response from Vertu Ford Redditch
    Hello Lexi-louise S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Redditch. Our team strives to provide excellent service and ensure our customers feel comfortable and valued, so your kind words mean a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza
  • Rating 5.0
    John was very helpful and friendly making it an easy process
    Response from Vertu Ford Redditch
    Hello Jessica,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that John was able to make your experience with us both helpful and friendly. Our team at Vertu Ford Redditch is dedicated to providing an easy and pleasant process for all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    He was absolutely brilliant
    Response from Vertu Ford Redditch
    Hello John R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Vertu Ford Redditch. Your feedback is incredibly valuable, and it’s fantastic to know that we met your expectations. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Excellent and fast service
    Response from Vertu Ford Redditch
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent and fast service during your visit. Our team at Vertu Ford Redditch is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Couldn’t fault them excellent service
    Response from Vertu Ford Redditch
    Hello Martin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service excellent. Our team at Vertu Ford Redditch is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    John Brookes so helpful and friendly answering any query you may have
    Response from Vertu Ford Redditch
    Hello Christine,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with John Brookes. It's great to know that he was able to assist you with any queries you had in a helpful and friendly manner. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to John and the rest of our team.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,

    Dean
  • Rating 5.0
    First class very polite and knowledge gentleman
    Response from Vertu Ford Redditch
    Dear Frederick
    Thank you so much for your wonderful review! We are thrilled to hear that you had a first-class experience with us at Vertu Ford Redditch. Our team takes great pride in providing polite and knowledgeable service, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

    The Vertu Ford Redditch Team
  • Rating 4.0
    Very polite and professional Sales executive.
    Response from Vertu Ford Redditch
    Hello James,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our sales executive to be polite and professional. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to improve your experience or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 4.0
    Staff were very friendly, knowledgable and helpful. Unfortunately there is not a lot of parking, especially for someone disabled, at the branch I went to.
    Response from Vertu Ford Redditch
    Dear Helene C.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly, knowledgeable, and helpful. Providing excellent service is something we strive for, and it's wonderful to know we met your expectations in this regard.



    Best regards,

    Liza
  • Rating 5.0
    John covered every thing I needed to know . Couldn’t fault him
    Response from Vertu Ford Redditch
    Hello Martin,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that John was able to cover everything you needed to know and that you couldn't fault his service. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,

    Dawn

    Motability Scheme Team
    Vertu Ford Redditch
  • Rating 5.0
    Very easy process, with any questions or queries fully explained every step of the way
    Response from Vertu Ford Redditch
    Hello Jaime,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found the process easy and that all your questions and queries were fully explained. Our team at Vertu Ford Redditch is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Redditch
  • Rating 5.0
    Very efficient and helpful
    Carmel B
    Response from Vertu Ford Redditch
    Hello Morgan,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service efficient and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Kerry

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