Motability Scheme at Vertu Ford Redditch

4.8
Rating 4.8
(184 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Redditch

Motability Scheme at Vertu Ford Redditch{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Redditch can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Redditch on 01527308805 to make an appointment with our Motability specialist.

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Contact information

Address
Battens Drive
Redditch
Redditch B98 0LJ
GB
Get directions
Phone Number
Call Vertu Ford Redditch on 01527 308805
01527 308805
01527 308805
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • John Brookes
  • Joseph Graham
  • William Garner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Mark Sanders
  • Anne Whiston
  • Louise Atkins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Redditch

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Redditch

  • Rating 5.0
    John Brookes so helpful and friendly answering any query you may have
    Response from Vertu Ford Redditch
    Hello Christine,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with John Brookes. It's great to know that he was able to assist you with any queries you had in a helpful and friendly manner. Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to John and the rest of our team.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,

    Dean
  • Rating 5.0
    First class very polite and knowledge gentleman
    Response from Vertu Ford Redditch
    Dear Frederick
    Thank you so much for your wonderful review! We are thrilled to hear that you had a first-class experience with us at Vertu Ford Redditch. Our team takes great pride in providing polite and knowledgeable service, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn

    The Vertu Ford Redditch Team
  • Rating 4.0
    Very polite and professional Sales executive.
    Response from Vertu Ford Redditch
    Hello James,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our sales executive to be polite and professional. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to improve your experience or if you have any further comments, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 4.0
    Staff were very friendly, knowledgable and helpful. Unfortunately there is not a lot of parking, especially for someone disabled, at the branch I went to.
    Response from Vertu Ford Redditch
    Dear Helene C.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly, knowledgeable, and helpful. Providing excellent service is something we strive for, and it's wonderful to know we met your expectations in this regard.



    Best regards,

    Liza
  • Rating 5.0
    John covered every thing I needed to know . Couldn’t fault him
    Response from Vertu Ford Redditch
    Hello Martin,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that John was able to cover everything you needed to know and that you couldn't fault his service. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,

    Dawn

    Motability Scheme Team
    Vertu Ford Redditch
  • Rating 5.0
    Very easy process, with any questions or queries fully explained every step of the way
    Response from Vertu Ford Redditch
    Hello Jaime,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found the process easy and that all your questions and queries were fully explained. Our team at Vertu Ford Redditch is dedicated to providing excellent service, and your feedback is truly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Redditch
  • Rating 5.0
    Very efficient and helpful
    Carmel B
    Response from Vertu Ford Redditch
    Hello Morgan,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service efficient and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Kerry
  • Rating 5.0
    Very efficient and helpful
    Douglas B
    Response from Vertu Ford Redditch
    Hello Archie,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our service efficient and helpful. At Vertu Ford Redditch, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    He was very helpful, courteous and efficient
    Response from Vertu Ford Redditch
    Hello Archie J.,

    Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our service helpful, courteous, and efficient. Your satisfaction is our top priority, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Liza.
  • Rating 5.0
    The team were all fantastic, helpful with great communication.
    Response from Vertu Ford Redditch
    Hello Jake,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team fantastic and helpful, and that our communication met your expectations. Your feedback is incredibly valuable to us, and it’s great to know that we were able to provide you with a positive experience. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Na
    Response from Vertu Ford Redditch
    Hello Kevin W.,

    Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with us at Vertu Ford Redditch. Our team is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Helpful staff
    Response from Vertu Ford Redditch
    Hello William

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you found our staff helpful during your visit to Vertu Ford Redditch. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Joe was so helpful , setup car for me , did app to , went trough all info for car how to setup phone radio ,
    Response from Vertu Ford Redditch
    Hello Vincent B.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Joe was able to assist you effectively by setting up your car and guiding you through the app and other features. At Vertu Ford Redditch, we strive to provide exceptional service, and it's wonderful to know that Joe met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Joe was very helpful from the minutes I walked in the door
    Response from Vertu Ford Redditch
    Hello Vincent B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Joe was able to assist you from the moment you walked through our doors. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve achieved that goal.

    Your feedback is greatly appreciated and will be shared with Joe and the rest of our team. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Liza.
  • Rating 5.0
    Joe was brilliant was great from start to finish
    Response from Vertu Ford Redditch
    Dear Julia,

    Thank you for your wonderful review! We're glad to hear that Joe provided you with excellent service. Your feedback is important to us as we strive to ensure the best experience for our customers.

    If you have any questions or need assistance in the future, please reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    All staff I dealt with very friendly and helpful .
    Kept me up to date .
    Response from Vertu Ford Redditch
    Dear Christine,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our staff friendly and helpful, and that you felt well-informed throughout your experience with us. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to seeing you again at Vertu Ford Redditch.

    Best regards,
    Kerry
  • Rating 5.0
    Very friendly and explained everything.
    Response from Vertu Ford Redditch
    Hello Jennifer B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and that everything was explained clearly during your visit. Providing excellent service and ensuring our customers feel informed and comfortable is our top priority. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Ford Redditch.

    Best regards,
    Liza.
  • Rating 5.0
    John Brooks was very good and very knowledgeable, he put me at ease and explained everything
    Response from Vertu Ford Redditch
    Hello Ronald M.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that John Brooks was able to provide you with a knowledgeable and reassuring experience. It's wonderful to know that he explained everything clearly and made you feel at ease. Your feedback is greatly appreciated and will be shared with John and the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Redditch.

    Best regards,
    Liza.
  • Rating 5.0
    Very helpful members of staff with good communication skills. Car came back nice and clean and the courtesy car was lovely and comfortable
    Response from Vertu Ford Redditch
    Hello Christopher

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our team was able to assist you effectively and that you appreciated the cleanliness of your car upon its return. It's also great to know that the courtesy car met your comfort needs. Providing excellent service and ensuring our customers' satisfaction is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Very friendly
    Response from Vertu Ford Redditch
    Hello Julia

    Thank you so much for taking the time to leave us a review! We are thrilled to hear that you found our team very friendly. Providing excellent customer service is a top priority for us at Vertu Ford Redditch, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean

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