Motability Scheme at Startin Kia Redditch

4.8
Rating 4.8
(159 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Welcome to Startin Kia Redditch

Motability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia Redditch

We are a family-owned business that has been in the automotive trade since 1840. Since then we have expanded to nine dealerships located across Worcestershire and the West Midlands and specialise in seven manufacturers including Kia, Honda, Skoda, Renault, Dacia, Peugeot and Suzuki.

We pride in providing the best experience for our customers each and every time they visit, whilst our dedicated brand specialists are always on hand to make it as easy as possible to find your next car.

At Startin Kia Redditch we have a myriad of motability vehicles across the range that will suit your needs and requirements, so make sure to get in contact with one of our motability experts and book an appointment by calling 01527883800 or emailing kiainfo@startingroup.co.uk.

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Contact information

Address
Far Moor Lane
Coventry Highway
Redditch B98 0SD
GB
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Phone Number
Call Startin Kia Redditch on 01527 883800
01527 883800
01527 883800
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andrew Stevens
  • Andrew Fagan
  • Stephen Fletcher
  • Luke Clarke
  • Jonathon Jenkins
  • Ricky Byrne
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Aman Bhachu
  • Kay Wright
  • Kirsten Gregory
We recommend calling and booking an appointment before visiting.
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Accessibility features at Startin Kia Redditch

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Startin Kia Redditch

  • Rating 2.0
    I flagged an issue and was told it was sorted. It wasnt. I had to sort it myself. I messaged the dealership and nobody got back to me.
    Response from Startin Kia Redditch
    Hello Chelsea,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience it has caused. It is important to us that our customers receive timely and effective assistance, and it seems we fell short in this instance.

    Please know that your feedback is invaluable and will be used to improve our services. If there is anything further we can do to assist you or if you would like to discuss this matter in more detail, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Andy is very helpful, reassuring and fully aware of the scheme and advised on the best car for me.
    Response from Startin Kia Redditch
    Hello Natalie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Andy was able to assist you effectively and provide reassurance throughout your experience with the Motability Scheme. It's great to know that his knowledge and advice helped you find the best car for your needs. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 4.0
    Handover went well and all bases covered.
    Response from Startin Kia Redditch
    Hello David,

    Thank you for taking the time to leave us a review. We're delighted to hear that the handover went well and that you felt all bases were covered. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Excellent service and communication
    Response from Startin Kia Redditch
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and communication at Startin Kia Redditch. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Wxcellent service, including timelycollection and delivery.
    Response from Startin Kia Redditch
    Dear Elaine,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service, especially with the timely collection and delivery. Your satisfaction is our top priority, and your feedback encourages us to continue providing the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Quick and friendly hand over. Showed me everything I needed to know and answered all my questions. We were early and were provided with a comfortable waiting area and offered drinks while we waited.
    Response from Startin Kia Redditch
    Dear Helen,

    Thank you so much for taking the time to share your experience with us at Startin Kia Redditch. We are thrilled to hear that you had a quick and friendly handover and that our team was able to answer all your questions. It's wonderful to know that you found our waiting area comfortable and enjoyed the refreshments while you waited. Your positive feedback and perfect rating mean a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Motability Scheme at The Startin Kia Redditch Team
  • Rating 5.0
    The dealership was really friendly and helpful and got me the best car for my needs and within my price range. Not just for my disabilities but for my lifestyle as well.
    Response from Startin Kia Redditch
    Dear Helen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Startin Kia Redditch. Our team is dedicated to ensuring that we meet the unique needs of each customer, and it’s fantastic to know that we were able to find the perfect car for you, considering both your lifestyle and requirements. Your kind words are greatly appreciated, and we look forward to assisting you again in the future.

    Best regards,
    Motability Scheme at The Startin Kia Redditch Team
  • Rating 5.0
    The ladys who helped me was really nice and friendly. They was really helpful.
    Response from Startin Kia Redditch
    Hello Marie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team. Our staff takes great pride in being friendly and helpful, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Marketing & The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Brilliant, efficient and helpful
    Response from Startin Kia Redditch
    Dear Helen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service brilliant, efficient, and helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Startin Kia Redditch.

    Best regards,
    Marketing & The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Very nice.people very good job thank you so much
    Response from Startin Kia Redditch
    Hello Carole,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Startin Kia Redditch. Our team is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Marketing & The Motability Scheme at Startin Kia Redditch
  • Rating 4.0
    Friendly, helpful and efficient.
    Response from Startin Kia Redditch
    Hello David,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team friendly, helpful, and efficient. Your feedback is incredibly valuable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Startin Kia Redditch in the future.

    Best regards,
    Marketing & The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Andy fagan was very helpful
    Response from Startin Kia Redditch
    Hello Adrian,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Andy Fagan was able to assist you effectively. Providing excellent service is our top priority, and it's wonderful to know that Andy made a positive impact on your experience with us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Startin Kia Redditch.

    Best regards,

    Marketing & The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Excellent from start to finish, Andrew Stephens did an excellent job explaining the process and ensuring everything went very smoothly.
    Response from Startin Kia Redditch
    Hello Gavin,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was excellent from start to finish. Andrew Stephens is indeed a valued member of our team, and we’re delighted to know he was able to explain the process clearly and ensure everything went smoothly for you.

    Your feedback is incredibly important to us, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Startin Kia Redditch.

    Best regards,
    Marketing & The Motability Scheme at Startin Kia Redditch Team
  • Rating 5.0
    My experience is allways 💯 . From the moment I drop it off . To picking it uo
    Response from Startin Kia Redditch
    Hello Wayne,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that your experience with us is consistently excellent from start to finish. Your satisfaction is our top priority, and it's wonderful to know that we are meeting your expectations. If there's anything more we can do for you in the future, please don't hesitate to let us know. We look forward to serving you again soon!

    Best regards,
    The Startin Kia Redditch Team
  • Rating 5.0
    Great professional service all-round
    Response from Startin Kia Redditch
    Hello Christopher,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our professional service. At Startin Kia Redditch, we strive to provide the best support and assistance to all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Marketing & The Startin Kia Redditch Team
  • Rating 5.0
    Excellent service from Andy Fagan as usual.
    Response from Startin Kia Redditch
    Hello Paul R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service from Andy Fagan once again. Providing top-notch service is our priority, and it's always rewarding to know when we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Fabulous experience with Andy at startin kia redditch. So nice to deal with , professional, personable and efficient.
    Response from Startin Kia Redditch
    Hi Rhianna,

    Thank you for your wonderful 5-star review! We're so pleased to hear that you had a fabulous experience with Andy at Startin Kia Redditch. He takes great pride in providing professional, personable, and efficient service, and your kind words mean a lot to us.

    We truly appreciate your support and look forward to welcoming you again in the future!

    Best regards,
    Marketing & The Startin Kia Redditch Team
  • Rating 5.0
    Andy was brilliant
    Response from Startin Kia Redditch
    Dear Denise,

    Thank you so much for your fantastic 5-star review! We're delighted to hear that Andy provided brilliant service. Your kind words mean a lot to us, and we’ll be sure to pass on your feedback to him.

    If there's anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back to Startin Kia Redditch in the future!

    Best regards,
    Marketing & The Startin Kia Redditch Team
  • Rating 4.0
    My car needed to be cleaned better
    Response from Startin Kia Redditch
    Hi Janet,

    Thank you for your feedback! We're glad you chose us for your motability needs. We're sorry to hear that the cleaning didn't meet your expectations, and we truly appreciate you bringing this to our attention. We’re always striving to improve, so we’ll make sure to pass your comments along to our team to ensure we provide the best service possible next time.

    If you'd like to give us another go, we’d love to ensure your car gets the attention it deserves!

    Best regards,
    Startin Kia Redditch
  • Rating 5.0
    Brilliant thorough and fast service thanks
    Response from Startin Kia Redditch
    Dear Christina,

    Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service thorough and fast. It's always our aim to provide the best possible experience for our customers, and your feedback means the world to us. If there's anything else we can do for you, don't hesitate to get in touch!

    Best regards,
    Marketing & The Startin Kia Redditch Team

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