Motability Scheme at Startin Kia Redditch

4.8
Rating 4.8
(170 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Welcome to Startin Kia Redditch

Motability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia RedditchMotability Scheme at Startin Kia Redditch

We are a family-owned business that has been in the automotive trade since 1840. Since then we have expanded to nine dealerships located across Worcestershire and the West Midlands and specialise in seven manufacturers including Kia, Honda, Skoda, Renault, Dacia, Peugeot and Suzuki.

We pride in providing the best experience for our customers each and every time they visit, whilst our dedicated brand specialists are always on hand to make it as easy as possible to find your next car.

At Startin Kia Redditch we have a myriad of motability vehicles across the range that will suit your needs and requirements, so make sure to get in contact with one of our motability experts and book an appointment by calling 01527883800 or emailing kiainfo@startingroup.co.uk.

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Contact information

Address
Far Moor Lane
Coventry Highway
Redditch B98 0SD
GB
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Phone Number
Call Startin Kia Redditch on 01527 883800
01527 883800
01527 883800
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Andrew Stevens
  • Andrew Fagan
  • Stephen Fletcher
  • Josh Hollis
  • Luke Clarke
  • Jonathon Jenkins
  • Madeleine Daly
  • Ricky Byrne
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Aman Bhachu
  • Kay Wright
  • Kirsten Gregory
We recommend calling and booking an appointment before visiting.
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Accessibility features at Startin Kia Redditch

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Startin Kia Redditch

  • Rating 5.0
    Efficient
    Response from Startin Kia Redditch
    Hello Jake,
    Thank you for your 5-star review! We’re really pleased to hear that you found the Motability process at Startin Kia Redditch efficient and straightforward. Our team always aims to make things as smooth and hassle-free as possible.
    Best regards,
    The Startin Kia Redditch Team
  • Rating 5.0
    Great from start to finish, absolutely no problem, Josh Hollis was fantastic to deal with
    Response from Startin Kia Redditch
    Hello Harry,

    Thank you so much for your brilliant 5-star review! We’re thrilled to hear that your Motability experience at Startin Kia Redditch was smooth and enjoyable from start to finish. It’s fantastic to know Josh made the whole process so easy and straightforward — we’ll be sure to pass on your kind words to him, he’ll be delighted.

    Best regards,
    Marketing & The Startin Kia Redditch Team
  • Rating 5.0
    Very good and helpfull
    Response from Startin Kia Redditch
    Hello James,

    Thank you so much for your 5-star review! We’re delighted to hear that you found the team at Startin Kia Redditch very good and helpful during your Motability experience. Your feedback means a lot to us, and we look forward to welcoming you again in the future.

    Best regards,
    Marketing & The Startin Kia Redditch Team
  • Rating 5.0
    The best experience we have ever had so happy full friendly kind and supportive wife my disabled wife thank you so much Ricky the salesman Ricky was unbelievable he’s custom service was outstanding and will recommend you guys to family and friends.you made this experience so easy just perfect and a great choice of vehicles we are so pleased with the Kia stonic gt line beautiful car the right car for are needs a big thank you Ricky delta with my wife’s disability so kindly and thoughtful and respectful 👍
    Response from Startin Kia Redditch
    Dear Tina,

    Thank you so much for taking the time to share your wonderful experience with us at Startin Kia Redditch. We are thrilled to hear that you and your wife had such a positive experience with our team. Ricky will be delighted to know that his efforts made a difference in your visit. Your kind words and perfect rating mean a lot to us, and we are grateful for your support. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Warm regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Really good so happy 100% go back to him
    Response from Startin Kia Redditch
    Hello James,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a great experience with us at Startin Kia Redditch and that you're happy with the service you received. Your satisfaction is our top priority, and it's wonderful to know that you would choose to return to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back!

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Really nice polite and helpful man very relaxed but informative Andy Fagen was a pleasure dealing with him
    Response from Startin Kia Redditch
    Hello Arron,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Andy Fagen. It's great to know that he was able to provide you with the relaxed yet informative service you were looking for. We strive to ensure all our customers feel comfortable and well-informed, and your feedback is a fantastic affirmation of our efforts.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Ricky was very helpful and went the extra mile for us
    Response from Startin Kia Redditch
    Hello Tina,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ricky was able to assist you and go the extra mile. Providing excellent service is our top priority, and it's great to know that Ricky made a positive impact on your experience with us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme at Team Startin Kia Redditch
  • Rating 5.0
    Absolutely superb service. Friendly, welcoming, weren’t pushy and answered every question I asked. Highly recommend them.
    Response from Startin Kia Redditch
    Hello Kathryn,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a superb experience with us at Startin Kia Redditch. Our team takes great pride in being friendly, welcoming, and informative, and it's fantastic to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you again in the future.

    Best regards,
    The Motability Scheme at Startin Kia Redditch
  • Rating 5.0
    Just want to say a huge thank you to Stephen Fletcher at the Redditch Kia.
    From start to finish of ordering my car to the day I collected the car. He was exceptional and had answers to all my questions, kept me in touch with my order through out and went above and beyond for me. A real credit to the team. Thank you so much again!
    Response from Startin Kia Redditch
    Dear Linda,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Stephen Fletcher at Startin Kia Redditch. It's fantastic to know that he was able to assist you throughout the entire process and provide the exceptional service we strive for. Your kind words are truly appreciated, and we will make sure to pass them along to Stephen and the rest of the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Warm regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    A very positive experience. Our car was ready and waiting for us when we went to collect it. The paperwork was easy to complete and the handover was seamless. We weren’t rushed and could take our time to ensure everything was just right. Ricky was brilliant and showed us the main features of the car and ensured we knew how to set the seats and connect our phones before we drove off. A huge thank you to Kia and Ricky for being so helpful and attentive.
    Response from Startin Kia Redditch
    Dear Isabelle,

    Thank you so much for taking the time to share your wonderful experience with us at Startin Kia Redditch. We are thrilled to hear that your car collection process was smooth and that you felt comfortable and unrushed during the handover. It's fantastic to know that Ricky was able to assist you effectively and ensure you were familiar with the car's features before you drove off.

    Your kind words and perfect rating mean a lot to us, and we are delighted that we could provide you with the service you deserve. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing us. We hope you enjoy your new car!

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 4.0
    Very positive experience. Ricky was very helpful and understanding as to our needs. Just a slight lack of knowledge re EV chargers and availability on the motability scheme.
    Response from Startin Kia Redditch
    Hello Isobelle,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Ricky was able to assist you effectively and that you had a positive experience overall. We appreciate your feedback regarding the information on EV chargers and their availability on the Motability Scheme. Your insights are invaluable, and we'll make sure to address this area to provide even better service in the future. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 2.0
    I flagged an issue and was told it was sorted. It wasnt. I had to sort it myself. I messaged the dealership and nobody got back to me.
    Response from Startin Kia Redditch
    Hello Chelsea,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience and the inconvenience it has caused. It is important to us that our customers receive timely and effective assistance, and it seems we fell short in this instance.

    Please know that your feedback is invaluable and will be used to improve our services. If there is anything further we can do to assist you or if you would like to discuss this matter in more detail, please feel free to reach out to us directly.

    Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Andy is very helpful, reassuring and fully aware of the scheme and advised on the best car for me.
    Response from Startin Kia Redditch
    Hello Natalie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Andy was able to assist you effectively and provide reassurance throughout your experience with the Motability Scheme. It's great to know that his knowledge and advice helped you find the best car for your needs. Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 4.0
    Handover went well and all bases covered.
    Response from Startin Kia Redditch
    Hello David,

    Thank you for taking the time to leave us a review. We're delighted to hear that the handover went well and that you felt all bases were covered. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Excellent service and communication
    Response from Startin Kia Redditch
    Hello John,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and communication at Startin Kia Redditch. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Wxcellent service, including timelycollection and delivery.
    Response from Startin Kia Redditch
    Dear Elaine,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with our service, especially with the timely collection and delivery. Your satisfaction is our top priority, and your feedback encourages us to continue providing the best service possible. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Quick and friendly hand over. Showed me everything I needed to know and answered all my questions. We were early and were provided with a comfortable waiting area and offered drinks while we waited.
    Response from Startin Kia Redditch
    Dear Helen,

    Thank you so much for taking the time to share your experience with us at Startin Kia Redditch. We are thrilled to hear that you had a quick and friendly handover and that our team was able to answer all your questions. It's wonderful to know that you found our waiting area comfortable and enjoyed the refreshments while you waited. Your positive feedback and perfect rating mean a lot to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Motability Scheme at The Startin Kia Redditch Team
  • Rating 5.0
    The dealership was really friendly and helpful and got me the best car for my needs and within my price range. Not just for my disabilities but for my lifestyle as well.
    Response from Startin Kia Redditch
    Dear Helen,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience at Startin Kia Redditch. Our team is dedicated to ensuring that we meet the unique needs of each customer, and it’s fantastic to know that we were able to find the perfect car for you, considering both your lifestyle and requirements. Your kind words are greatly appreciated, and we look forward to assisting you again in the future.

    Best regards,
    Motability Scheme at The Startin Kia Redditch Team
  • Rating 5.0
    The ladys who helped me was really nice and friendly. They was really helpful.
    Response from Startin Kia Redditch
    Hello Marie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team. Our staff takes great pride in being friendly and helpful, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Marketing & The Motability Scheme Team at Startin Kia Redditch
  • Rating 5.0
    Brilliant, efficient and helpful
    Response from Startin Kia Redditch
    Dear Helen,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service brilliant, efficient, and helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Startin Kia Redditch.

    Best regards,
    Marketing & The Motability Scheme Team at Startin Kia Redditch

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