Motability Scheme at Vertu Ford Shirley

4.9
Rating 4.9
(186 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Shirley

Motability Scheme at Vertu Ford Shirley{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Shirley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Shirley on 01214181766 to make an appointment with our Motability specialist.

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Contact information

Address
361 - 369 Stratford Road
Shirley
Shirley B90 3BS
GB
Get directions
Phone Number
Call Vertu Ford Shirley on 0121 418 1766
0121 418 1766
0121 418 1766
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Shaun Finnegan
  • Stephen Clayton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • David Howe
  • Jon Findlay
  • Mobeen Butt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Shirley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Shirley

  • Rating 5.0
    Staff all very helpful and friendly. Good communication throughout. All went smoothly. I am very happy
    Response from Vertu Ford Shirley
    Hello Matthew

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and friendly, and that the communication throughout your experience was satisfactory. It's great to know that everything went smoothly and that you are very happy with our service. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Shirley.

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Shirley
  • Rating 5.0
    Great customer service, very helpful & polite , im looking forward to getting my new car.
    Response from Vertu Ford Shirley
    Hello Shaun
    Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service team. It's our goal to be helpful and polite, ensuring that your journey with us is as smooth as possible. We're just as excited for you to receive your new car and are here to assist with anything you need in the meantime.

    If you have any questions or require further assistance, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Shirley
  • Rating 5.0
    Steve really nice man, made getting my car quick and easy, explained everything efficiently, had no worries, really happy, thankyou steve
    Response from Vertu Ford Shirley
    Hello Kacee

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Steve was able to make the process of getting your car quick and easy. It's wonderful to know that he explained everything efficiently and that you felt at ease throughout. Your happiness is our top priority, and your kind words mean a lot to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Dean
  • Rating 5.0
    Great job
    Response from Vertu Ford Shirley
    Hello Jayne
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Ford Shirley. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Vertu Ford Shirley Team
  • Rating 5.0
    .
    Response from Vertu Ford Shirley
    Dear Kathleen

    Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with us at Vertu Ford Shirley. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Sean was fab
    Response from Vertu Ford Shirley
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with Sean. Providing excellent service is our top priority, and it's wonderful to know that Sean was able to assist you effectively. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Call handler was friendly and very helpful, had me sorted in 2 minutes
    Response from Vertu Ford Shirley
    Hello Kacee,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that our call handler was able to assist you quickly and efficiently. Providing friendly and helpful service is something we strive for every day, and it's great to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Kerry
  • Rating 5.0
    Absolutely fantastic from beginning to end Thank you very much
    Response from Vertu Ford Shirley
    Hello Michele
    Thank you so much for your wonderful review! We are thrilled to hear that you had an absolutely fantastic experience with us from beginning to end. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Shirley
  • Rating 5.0
    Very helpful and explained everything clearly
    Response from Vertu Ford Shirley
    Hello Debra

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that everything was explained clearly during your visit. Your feedback is incredibly important to us, and it’s great to know we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Shaun at Shirley Ford was a great help
    Lovely man
    He helped me every step of the way in ordering our motability car
    Thank you Shaun
    Response from Vertu Ford Shirley
    Hello Jude,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Shaun was able to assist you every step of the way and that you had a positive experience with us at Vertu Ford Shirley. Your feedback is incredibly valuable, and it’s great to know that Shaun’s efforts made a difference. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards, Dawn
    The Vertu Ford Shirley Team
  • Rating 5.0
    Very good service station. Thanks
    Response from Vertu Ford Shirley
    Hello Jaromir S.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a very good experience at our service station. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Shirley.

    Best regards,
    Selina
  • Rating 5.0
    Very verge helpful
    Thank you
    Response from Vertu Ford Shirley
    Hello David,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very helpful. At Vertu Ford Shirley, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Very good experience, was kept informed of progress etc. Was also great to see the video of the inspection.
    Response from Vertu Ford Shirley
    Dear Sonya O.,

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Shirley. We are thrilled to hear that you had a very good experience and appreciated being kept informed throughout the process. It's wonderful to know that the video of the inspection added value to your visit.

    Your feedback is incredibly important to us, and we are delighted to have met your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Ford Shirley.

    Kind regards,
    Matthew
  • Rating 5.0
    Excellent service and very helpful, pleasant
    Response from Vertu Ford Shirley
    Hello Roy

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and our team helpful and pleasant. At Vertu Ford Shirley, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Vertu Ford Shirley
  • Rating 5.0
    They were very good.
    Response from Vertu Ford Shirley
    Hello Mark F.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Vertu Ford Shirley. Your feedback is incredibly valuable, and we're delighted to know that our team met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    First class, helpful and friendly staff!
    Response from Vertu Ford Shirley
    Hello Raymond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be first class, helpful, and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Shirley.

    Best regards,
    Liza.
  • Rating 5.0
    Started off a bit shaken with Shaun not being there as arranged? But San took over and breezed through the process,,
    Response from Vertu Ford Shirley
    Hello Paul,

    Thank you for taking the time to leave us a review. We're glad to hear that, despite the initial hiccup, San was able to assist you smoothly through the process. We strive to provide excellent service, and your feedback is invaluable in helping us maintain and improve our standards. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 4.0
    It was very good and Steve was very helpful and friendly.
    Response from Vertu Ford Shirley
    Hello Anthony,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience and that Steve was able to assist you in a helpful and friendly manner. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Vertu Ford Shirley in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Things proceeded in a straight forward manner.
    Response from Vertu Ford Shirley
    Hello Stephen

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us proceeded in a straightforward manner. Our team at Vertu Ford Shirley is dedicated to providing seamless service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Shirley
  • Rating 5.0
    Very nice and professional staff
    Response from Vertu Ford Shirley
    Dear Callum,

    Thank you for taking the time to provide your feedback. We are pleased to hear that our team delivered exceptional service and made you feel comfortable during your visit. Providing outstanding service is our priority, and it is gratifying to know that our efforts resonated with you.

    Should you require any assistance—whether it involves arranging transportation or addressing any inquiries—please do not hesitate to reach out. We look forward to welcoming you back to Vertu Ford Shirley in the near future.

    Kind regards,
    Matthew

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