Motability Scheme at Vertu Ford Shirley

4.8
Rating 4.8
(171 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Shirley

Motability Scheme at Vertu Ford Shirley{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Shirley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Shirley on 01214181766 to make an appointment with our Motability specialist.

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Contact information

Address
361 - 369 Stratford Road
Shirley
Shirley B90 3BS
GB
Get directions
Phone Number
Call Vertu Ford Shirley on 0121 418 1766
0121 418 1766
0121 418 1766
Website

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Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • David Howe
  • Shaun Finnegan
  • Tara Hoggarth
  • San Rahim
  • Stephen Clayton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jon Findlay
  • Mobeen Butt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Shirley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Shirley

  • Rating 5.0
    First class, helpful and friendly staff!
    Response from Vertu Ford Shirley
    Hello Raymond,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be first class, helpful, and friendly. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Shirley.

    Best regards,
    Liza.
  • Rating 5.0
    Started off a bit shaken with Shaun not being there as arranged? But San took over and breezed through the process,,
    Response from Vertu Ford Shirley
    Hello Paul,

    Thank you for taking the time to leave us a review. We're glad to hear that, despite the initial hiccup, San was able to assist you smoothly through the process. We strive to provide excellent service, and your feedback is invaluable in helping us maintain and improve our standards. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 4.0
    It was very good and Steve was very helpful and friendly.
    Response from Vertu Ford Shirley
    Hello Anthony,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience and that Steve was able to assist you in a helpful and friendly manner. Your satisfaction is important to us, and we appreciate your kind words. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Vertu Ford Shirley in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Things proceeded in a straight forward manner.
    Response from Vertu Ford Shirley
    Hello Stephen

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us proceeded in a straightforward manner. Our team at Vertu Ford Shirley is dedicated to providing seamless service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
    The Motability Scheme Team at Vertu Ford Shirley
  • Rating 5.0
    Very nice and professional staff
    Response from Vertu Ford Shirley
    Dear Callum,

    Thank you for taking the time to provide your feedback. We are pleased to hear that our team delivered exceptional service and made you feel comfortable during your visit. Providing outstanding service is our priority, and it is gratifying to know that our efforts resonated with you.

    Should you require any assistance—whether it involves arranging transportation or addressing any inquiries—please do not hesitate to reach out. We look forward to welcoming you back to Vertu Ford Shirley in the near future.

    Kind regards,
    Matthew
  • Rating 5.0
    San
    Has been absolutely outstanding. His customer service is second to none, and he goes above and beyond to ensure everything runs smoothly.

    With our latest car, he made the handover process seamless, taking the time to explain every detail—especially the touchscreen controls—so that we felt completely confident driving away. His patience, knowledge, and friendly approach made the whole experience stress-free and enjoyable.

    If you're looking for a professional, knowledgeable, and genuinely caring Motability specialist, we highly recommend San at Shirley Ford.



    Response from Vertu Ford Shirley
    Hi Ellis. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with San and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Kerry
  • Rating 5.0
    Professional
    Relaxed
    Informative
    Response from Vertu Ford Shirley
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    San was very good and helpful
    Response from Vertu Ford Shirley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very good service
    Response from Vertu Ford Shirley
    Good morning Paulette. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great
    Response from Vertu Ford Shirley

    Thanks for taking the time to mark us as 5 stars! Kind regards Dawn
  • Rating 5.0
    They were very helpful
    Response from Vertu Ford Shirley
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
  • Rating 5.0
    Quick efficient services
    Response from Vertu Ford Shirley
    Hi Jane. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Steve was an absolute delight
    Very friendly and helpful
    Response from Vertu Ford Shirley
    Hi Lisa. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Steve and the team. We hope to see you again soon. Happy motoring, Kerry
  • Rating 5.0
    Very good
    Response from Vertu Ford Shirley
    Hi Shania. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Easy straightforward friendly
    Response from Vertu Ford Shirley
    Hi Andrew. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Very good
    Response from Vertu Ford Shirley
    Hi Susan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Good communication and work carried out
    Response from Vertu Ford Shirley
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
  • Rating 5.0
    Our car salesman SAN was extremely helpful and knowledgeable. He spent time with us without rushing us as we are going from a manual to automatic.
    Response from Vertu Ford Shirley
    Hi Lyn, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from San Many thanks Keith
  • Rating 5.0
    Very helpful
    Response from Vertu Ford Shirley
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
  • Rating 5.0
    All work carried out by the agreed time
    Response from Vertu Ford Shirley
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.

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