Motability Scheme at Holdcroft Renault Solihull

Motability Scheme at Holdcroft Renault Solihull

4.8
Rating 4.8
(282 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Contact information

Address
270 Stratford Road
Shirley
Solihull B90 3AD
GB
Phone Number
Call Holdcroft Renault Solihull on 0121 254 7000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Ram Pallan
  • Jonathan West
  • Imran Yousaf
  • Clive Harris
  • Joe Robson
  • Jamaul Thomas-Weekes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sue Lamb
  • Tracey Beach
  • Abigail Higgins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Renault Solihull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Renault Solihull

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Holdcroft Renault Solihull can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Renault Solihull on 01212547000 to make an appointment with our Motability Scheme specialist.

Reviews at Holdcroft Renault Solihull

  • Rating 5.0
    It was an easy simple process from the booking to the dealership smooth simple.
    Response from Holdcroft Renault Solihull
    Hello David S.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found the process smooth and simple from booking to visiting our dealership. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    So far everything great. Clive Harris (the person who looked after us) was attentive and helpful.
    Response from Holdcroft Renault Solihull
    Dear Jacqueline T.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with us has been great and that Clive Harris was able to assist you attentively and helpfully. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 1.0
    The service was not good. After taking the car, they did not bring me a replacement car, and I sat for five days without a car. The car was not repaired properly. Now I returned the car to them for maintenance, and this is the third day, and they still have not brought me a replacement car.
    Response from Holdcroft Renault Solihull
    Dear Naser A.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience with our service. It is concerning to learn that you were left without a replacement car and that the repairs did not meet your expectations. This is not the level of service we strive to provide.

    Please know that we take your feedback seriously and are committed to resolving this matter. I would like to ensure that your current situation is addressed promptly. Could you please contact us directly at your earliest convenience? This will allow us to discuss your concerns in more detail and find a suitable solution for you.

    Thank you for your patience and understanding.

    Best regards,

    Jonathan West - New Car Sales Manager
    Holdcroft Renault Solihull
  • Rating 5.0
    Brilliant service from sue
    Response from Holdcroft Renault Solihull
    Dear Zubida B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received brilliant service from Sue. Providing excellent customer service is our top priority, and it’s always rewarding to know when we’ve succeeded.

    Your feedback is greatly appreciated and will be shared with Sue and the rest of our team. We look forward to welcoming you back to Holdcroft Renault Solihull in the future.

    Warm regards,

    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    He was vert nice and helpful offered me a drink and didn't rush me
    Response from Holdcroft Renault Solihull
    Dear Stella F.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Holdcroft Renault Solihull. Our team always strives to provide a welcoming and supportive environment, and it's great to know that you felt well taken care of. Your feedback is incredibly valuable to us, and we appreciate your kind words. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Thanks a lot to you all .
    Response from Holdcroft Renault Solihull
    Hello Nagmh M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with us at Holdcroft Renault Solihull. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Very good thank you
    Response from Holdcroft Renault Solihull
    Dear Kathleen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at Holdcroft Renault Solihull. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Tracey and her team were exceptionally great. Made the experience so easy
    Response from Holdcroft Renault Solihull
    Dear Marilyn D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Tracey and her team made your experience with us so easy and enjoyable. Providing exceptional service is our top priority, and it’s always rewarding to know when we’ve succeeded. Your feedback is greatly appreciated and will be shared with the team.

    If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Absolutely brilliant Clive had all the knowledge I could of asked for and more
    Response from Holdcroft Renault Solihull
    Hello Joshua,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Clive was able to provide you with all the knowledge you needed and more. Your feedback is incredibly valuable to us, and it’s fantastic to know that you had a brilliant experience at Holdcroft Renault Solihull. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Exceptional service, very friendly.
    Response from Holdcroft Renault Solihull
    Hello Paul,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received exceptional service and found our team to be very friendly. Your feedback is incredibly important to us, and it’s great to know that we are meeting your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    My experience with the Solihull Reynold (Holdcroft Group) dealership was very positive. The whole process was straightforward and handled professionally. The appointment for my new Motability application was clear, quick, and informative. Overall, I was very satisfied with the service I received.
    Response from Holdcroft Renault Solihull
    Dear Tasneem K.,

    Thank you so much for taking the time to share your positive experience with us at Holdcroft Renault Solihull. We are thrilled to hear that the process for your new Motability application was straightforward and professionally handled. Our team strives to provide clear, quick, and informative service, and it is wonderful to know that we met your expectations.

    Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing us for your mobility needs.

    Best regards,

    Holdcroft Renault Solihull Team
  • Rating 5.0
    Absolutely fantastic really was looked after by Holdcroft great customer service and support well maintained and polite cannot fault them recommend them totally well done keep up the good work!
    Response from Holdcroft Renault Solihull
    Dear Ayaan N.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Holdcroft Renault Solihull. Our team is dedicated to providing excellent customer service and support, and it's incredibly rewarding to know that our efforts are appreciated.

    Your kind words and recommendation mean a lot to us, and we are delighted that you felt well looked after. We will continue to strive for excellence and maintain the high standards that you experienced.

    Thank you once again for your feedback. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Fantastic
    Response from Holdcroft Renault Solihull
    Hello Gemma A.,

    Thank you so much for your fantastic review and the perfect 5-star rating! We're thrilled to hear that you had a great experience with us at Holdcroft Renault Solihull. Your feedback is incredibly valuable and inspires our team to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Everything was made simple and easy to understand. You can't ask for more
    Response from Holdcroft Renault Solihull
    Dear Marilyn D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with the Motability Scheme at Holdcroft Renault Solihull was simple and easy to understand. Our team strives to make the process as seamless as possible for our customers, and your feedback is a great affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Polite, prompt, very professional pleasure dealing with the staff there
    Response from Holdcroft Renault Solihull
    Dear Dawn M.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team polite, prompt, and professional. It was truly a pleasure to assist you, and your kind words mean a lot to us. We strive to provide the best service possible, and your feedback is a great encouragement to our staff. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Imran was a pleasure to deal with
    Response from Holdcroft Renault Solihull
    Dear Jamie P.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Imran was a pleasure to deal with during your visit to Holdcroft Renault Solihull. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    Your feedback is greatly appreciated and will be shared with Imran and the rest of our team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,

    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Informative and professional. My first motability enquiry so I had lot of questions,which were answered patiently and transparently.
    Response from Holdcroft Renault Solihull
    Dear Bernadette L.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that your first experience with the Motability Scheme at Holdcroft Renault Solihull was informative and professional. Our team strives to provide clear and patient assistance to all our customers, especially when it comes to answering any questions you may have. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Imran was first class, & was very helpful
    Response from Holdcroft Renault Solihull
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Imran provided you with first-class service and was very helpful during your visit. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations.

    If there is anything else we can do for you, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Easy and fast.
    Response from Holdcroft Renault Solihull
    Hello Patrik B.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us easy and fast. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Solihull.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Werry friendly quick and simple and Werry helpful.
    Response from Holdcroft Renault Solihull
    Hello Patrik B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly, quick, and helpful. Our team at Holdcroft Renault Solihull always strives to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull

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