Motability Scheme at Holdcroft Renault Solihull

Motability Scheme at Holdcroft Renault Solihull

4.8
Rating 4.8
(267 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
270 Stratford Road
Shirley
Solihull B90 3AD
GB
Get directions
Phone Number
Call Holdcroft Renault Solihull on 0121 254 7000
0121 254 7000
0121 254 7000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Ram Pallan
  • Jonathan West
  • Imran Yousaf
  • Clive Harris
  • Joe Robson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sue Lamb
  • Tracey Beach
  • Abigail Higgins
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Renault Solihull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Renault Solihull

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Renault Solihull can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Renault Solihull on 01212547000 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Holdcroft Renault Solihull

  • Rating 5.0
    Imran was a pleasure to deal with
    Response from Holdcroft Renault Solihull
    Dear Jamie P.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Imran was a pleasure to deal with during your visit to Holdcroft Renault Solihull. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded.

    Your feedback is greatly appreciated and will be shared with Imran and the rest of our team. We look forward to welcoming you back in the future and assisting you with any of your mobility needs.

    Best regards,

    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Informative and professional. My first motability enquiry so I had lot of questions,which were answered patiently and transparently.
    Response from Holdcroft Renault Solihull
    Dear Bernadette L.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that your first experience with the Motability Scheme at Holdcroft Renault Solihull was informative and professional. Our team strives to provide clear and patient assistance to all our customers, especially when it comes to answering any questions you may have. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Imran was first class, & was very helpful
    Response from Holdcroft Renault Solihull
    Hello Andrew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Imran provided you with first-class service and was very helpful during your visit. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations.

    If there is anything else we can do for you, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Easy and fast.
    Response from Holdcroft Renault Solihull
    Hello Patrik B.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us easy and fast. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Solihull.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Werry friendly quick and simple and Werry helpful.
    Response from Holdcroft Renault Solihull
    Hello Patrik B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly, quick, and helpful. Our team at Holdcroft Renault Solihull always strives to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    We had a great experience with Clive from start to finish! He keep us updated at all
    Stages send videos and messages and even Picked us up!!
    Response from Holdcroft Renault Solihull
    Hello Ollie S.,

    Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Clive provided you with excellent service throughout your journey with us. Keeping our customers informed and comfortable is a top priority, and it's great to know that Clive's efforts made a positive impact on your experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Very good service, car was serviced and cleaned quickly and well.Detailed paperwork given to show what was done during the service
    Response from Holdcroft Renault Solihull
    Hello Jaswir M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the service you received at Holdcroft Renault Solihull. It's great to know that our team was able to service and clean your car efficiently and to your satisfaction. We always strive to provide detailed information about the work we do, so we're glad you found the paperwork helpful.

    Your feedback is incredibly valuable to us, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Excellent customer service, easy process , kept upto speed with every step of the process, cannot fault, thank you Clive Harris 10/10
    Response from Holdcroft Renault Solihull
    Hello Regan A.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer service and found the process easy and well-communicated. Clive Harris will be delighted to know that his efforts made such a positive impact on your experience. Your feedback is incredibly valuable to us, and we are grateful for your kind words and perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0

    Very happy with our experience of all parts of the application process. Good customer service and everything was very well explained.
    Response from Holdcroft Renault Solihull
    Dear Charlotte D.,

    Thank you so much for taking the time to share your positive experience with us at Holdcroft Renault Solihull. We are thrilled to hear that you were very happy with all parts of the application process and that our customer service met your expectations. It's wonderful to know that everything was well explained, as we strive to ensure clarity and satisfaction for all our customers. Your feedback and perfect rating of 5.0 truly mean a lot to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Very good experience, excellent customer service and we’re very happy with our new car.
    Response from Holdcroft Renault Solihull
    Hello Charlotte D.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a very good experience and that our customer service met your expectations. It’s wonderful to know that you are happy with your new car. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Great experience, Clive the rep was very helpful & knowledgeable about the vehicle chosen & the motability process
    Response from Holdcroft Renault Solihull
    Hello Michelle,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Holdcroft Renault Solihull. Clive will be delighted to know that his efforts in assisting you with the vehicle and the Motability process were appreciated. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Imran was amazing real credit to Renault. As for the manager rude and lazy we waited over half n hour the first visit while he sat in the office talking about other customers. We left but came back and Imran was great. Also the receptionist think it was Gemma went out her way to make our second visit go well
    Response from Holdcroft Renault Solihull
    Dear Charlotte,

    Thank you for taking the time to share your feedback with us. We're thrilled to hear that Imran provided you with such a positive experience and that he was able to assist you effectively. We will certainly pass on your kind words to him.

    We are, however, sorry to learn about your experience with the manager during your first visit. This is not the level of service we strive to provide, and your comments will be addressed to ensure improvements are made.

    Your feedback is invaluable to us as we continually work to enhance our customer service. We hope to have the opportunity to serve you better in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Very helpful
    Response from Holdcroft Renault Solihull
    Hello Michelle,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found our service very helpful. At Holdcroft Renault Solihull, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Excellent service
    Response from Holdcroft Renault Solihull
    Hello Adrian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Holdcroft Renault Solihull. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Very good service
    Response from Holdcroft Renault Solihull
    Hello Javed H.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a very good experience with our service at Holdcroft Renault Solihull. Providing excellent service is our top priority, and your positive review is a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Can’t be beat
    Response from Holdcroft Renault Solihull
    Hello Allan,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that your experience with the Motability Scheme at Holdcroft Renault Solihull was so positive. Our team is dedicated to providing the best service possible, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Solihull Team
  • Rating 5.0
    Very accommodating and very friendly service
    Response from Holdcroft Renault Solihull
    Hello Laura,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service accommodating and friendly. Our team at Holdcroft Renault Solihull is dedicated to providing the best experience possible, and your feedback truly means a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Clive was really good today thank you
    Response from Holdcroft Renault Solihull
    Hello Ollie,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that Clive provided you with excellent service during your visit. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    I had a great experience. Staff is very helpful and patient .
    Response from Holdcroft Renault Solihull
    Hello Mouhammad S.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a great experience and found our staff to be helpful and patient. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull
  • Rating 5.0
    Ram was brilliant, he set the car up for me and made sure I was comfortable with the car before I left the dealership. I felt comfortable and put at ease. The process was made simple by ram thank you !
    Response from Holdcroft Renault Solihull
    Dear Donna S.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Ram was able to assist you in setting up your car and ensuring your comfort before you left the dealership. It's wonderful to know that you felt at ease and that the process was made simple for you. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Ram. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Solihull

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