Motability Scheme at Budgen Renault Shrewsbury

4.8
Rating 4.8
(93 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Featherbed Lane
Shrewsbury
Shropshire SY1 4NN
GB
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Phone Number
Call Budgen Renault Shrewsbury on 01743 445611
01743 445611
01743 445611
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Connor Reece
  • Ella Macera
  • Aaron Moore
  • Tracy Fisher
  • Lewis Jevons
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Donna Bryan
  • Helen Smart
  • Daniel Evans
  • Laura Pearce
  • Alyssa Staack-Spare
We recommend calling and booking an appointment before visiting.
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Accessibility features at Budgen Renault Shrewsbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Budgen Renault Shrewsbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Budgen Renault Shrewsbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Budgen Renault Shrewsbury on 01743445611 to make an appointment with our Motability specialist.

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Reviews at Budgen Renault Shrewsbury

  • Rating 5.0
    Extremely helpfull.inparticilar Laura and Helen
    Response from Budgen Renault Shrewsbury
    Dear Neale S.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service extremely helpful, and we will be sure to pass along your kind words to Laura and Helen. They will be delighted to know that they made a positive impact on your experience.

    At Budgen Renault Shrewsbury, we strive to provide the best service possible, and your feedback is invaluable in helping us achieve that goal. If there is anything else we can assist you with, please do not hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,


    Budgen Renault Shrewsbury Team
  • Rating 5.0
    Was very good
    Response from Budgen Renault Shrewsbury
    Hello Adam,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Budgen Renault Shrewsbury. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Budgen Renault Shrewsbury Team
  • Rating 5.0
    Friendly and knowledgeable and couldn’t do more to help
    Response from Budgen Renault Shrewsbury
    Dear Osman E.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and knowledgeable. It's our priority to ensure that our customers receive the best possible service, and your feedback reassures us that we are on the right track. If there's anything more we can do to assist you, please don't hesitate to reach out. We look forward to seeing you again at Budgen Renault Shrewsbury.

    Best regards,
    The Motability Scheme Team at Budgen Renault Shrewsbury
  • Rating 1.0
    Never have a courtesy car when we need one - how is a disabled person supposed to stay mobile with no courtesy car? Whenever we call and ask to speak to someone from notability, they’re almost always busy and never phone us back eve if days have passed - we always end up doing the chasing!

    Response from Budgen Renault Shrewsbury
    Dear Kimberley,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience with the Motability Scheme at Budgen Renault Shrewsbury was not helpful. We strive to provide excellent service to all our customers, and it seems we fell short in your case.

    I would appreciate the opportunity to learn more about your experience and how we can improve. Please feel free to reach out to us directly so we can address your concerns and assist you better.

    Thank you again for your feedback.

    Best regards,

    Tracy Fisher
    Budgen Renault Shrewsbury Team
  • Rating 5.0
    Very informative and very helpful
    Response from Budgen Renault Shrewsbury
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service both informative and helpful. At Budgen Renault Shrewsbury, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Budgen Renault Shrewsbury Team
  • Rating 5.0
    I had a great experience every one was so polite and very helpful always asking if I needed a drink and kept me updated about my car.
    Response from Budgen Renault Shrewsbury
    Dear Eleanor P.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience at Budgen Renault Shrewsbury. Our team takes pride in providing polite and helpful service, and it's fantastic to know that you felt well taken care of during your visit. Keeping our customers updated and comfortable is a top priority, and your kind words affirm our efforts.

    We truly appreciate your 5-star rating and look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Warm regards,

    The Budgen Renault Shrewsbury Team
  • Rating 5.0
    Excellent , friendly and helpful
    Response from Budgen Renault Shrewsbury
    Hello Susan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent, friendly, and helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Budgen Renault Shrewsbury
  • Rating 5.0
    Lewis was really helpful,and explained everything well. Very good
  • Rating 5.0
    Lewis was really helpful, everything went smoothly
  • Rating 5.0
    All staff I dealt with were so helpful and friendly.
    Good information given.
    Response from Budgen Renault Shrewsbury
    Hello Dylan G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and friendly, and that the information provided was beneficial to you. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Budgen Renault Shrewsbury
  • Rating 5.0
    I'd just popped in for batteries for key cards, sorted within 10 minutes excellent
    Response from Budgen Renault Shrewsbury
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us and that we were able to sort out your key card batteries so quickly. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need any further assistance or have any questions in the future, please don't hesitate to pop in again. We look forward to seeing you!

    Best regards,
    The Motability Scheme Team at Budgen Renault Shrewsbury
  • Rating 5.0
    He was polite. He knew what he was doing.
    Response from Budgen Renault Shrewsbury
    Hello David,

    Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with our team at Budgen Renault Shrewsbury. It's wonderful to know that our staff's politeness and expertise made a positive impression on you. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Budgen Renault Shrewsbury Team
  • Rating 5.0
    Lewis remained professional throughout. A lovely friendly guy ...with all the information at hand for me during the order.
    Response from Budgen Renault Shrewsbury
    Dear Deanne O.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Lewis provided you with professional and friendly service during your order. It's wonderful to know that he was able to assist you with all the necessary information. Your feedback is greatly appreciated and will be shared with Lewis and the team. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Budgen Renault Shrewsbury
  • Rating 5.0
    Excellent service
    Response from Budgen Renault Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Lewis and Tracy were very professional and extremely helpful.
    It was a very pleasant experience.
    Response from Budgen Renault Shrewsbury
    Hello Jason,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Lewis and Tracy were able to assist you in such a professional and helpful manner. Your kind words and perfect rating mean a lot to our team, and we are delighted that your visit was a pleasant one.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Budgen Renault Shrewsbury.

    Best regards,

    Motability Scheme Team
    Budgen Renault Shrewsbury
  • Rating 5.0
    Lewis has been fantastic from the moment we walked into the showroom to look at car and discuss our options and requirements. His knowledge of both the Motability scheme and the available vehicles is second to none.
    Lewis has great empathy and helped me throughout the process of leasing our new car.
    Response from Budgen Renault Shrewsbury
    Dear Rachel B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Lewis at our showroom. It's fantastic to know that his knowledge and empathy made the process of leasing your new car smooth and enjoyable.

    At Budgen Renault Shrewsbury, we strive to provide exceptional service and support, especially when it comes to understanding and meeting the needs of our Motability Scheme customers. Your kind words are a testament to the dedication and expertise that Lewis brings to our team.

    We truly appreciate your 5-star rating and are delighted to have been a part of your journey in finding the right vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your feedback.

    Best regards,

    Budgen Renault Shrewsbury Team
  • Rating 5.0
    Lewis was extremely knowledgeable and we were able to explore all of the options available to us. We are delighted with the car we have chosen
    Response from Budgen Renault Shrewsbury
    Hello Rachel B.,

    Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that Lewis was able to assist you effectively and that you had a positive experience exploring all your options. It's fantastic to know that you are delighted with the car you have chosen. Your satisfaction is our top priority, and your kind words mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Budgen Renault Shrewsbury
  • Rating 4.0
    Quite positive experience a bit chaotic when collecting the car
    Response from Budgen Renault Shrewsbury
    Hello Denise S.. Thank you for taking the time to leave us a review about your visit. If you would like to let us know how we could have reached 5 stars via email that would would be great. tracy.fisher@budgenmotorgroup.com
  • Rating 5.0
    Excellent customer service from start to finish x
    Response from Budgen Renault Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly and asked all the right questions! A car that would help me go forward!
    Response from Budgen Renault Shrewsbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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