Motability Scheme at Budgen MG Shrewsbury

4.8
Rating 4.8
(116 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Featherbed Ln
Shrewsbury SY1 4NN
GB
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Phone Number
Call Budgen MG Shrewsbury on 01743 445611
01743 445611
01743 445611
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Connor Reece
  • Ella Macera
  • Aaron Moore
  • Lewis Smith
  • Tracy Fisher
  • Ben Speich
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Donna Bryan
  • Helen Smart
  • Daniel Evans
  • Laura Pearce
  • Alyssa Staack-Spare
We recommend calling and booking an appointment before visiting.
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Accessibility features at Budgen MG Shrewsbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Budgen MG Shrewsbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Budgen MG Shrewsbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Budgen MG Shrewsbury on 01743445611 to make an appointment with our Motability specialist.

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Reviews at Budgen MG Shrewsbury

  • Rating 5.0
    Dealt with Tracy who was brilliant, easy process. Being new to the scheme she made everything straightforward.
    Many thanks 😊
    Response from Budgen MG Shrewsbury
    Hello Adam,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tracy was able to make your introduction to the Motability Scheme a smooth and straightforward process. Your kind words and perfect rating mean a lot to us, and we'll be sure to pass along your compliments to Tracy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Many thanks again for your feedback!

    Best regards,
    The Budgen MG Shrewsbury Team
  • Rating 4.0
    Was expecting a call back before 5pm as it went in for a service at 9am.
    Also thought the outside would be given a quick clean like other garages do.
    Response from Budgen MG Shrewsbury
    Dear Bailey E.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations regarding the call back and the exterior cleaning of your vehicle. Your comments are invaluable as they help us improve our services. We are committed to providing the best experience for our customers and will ensure that your concerns are addressed. We hope to have the opportunity to serve you better in the future. If you have any further feedback or questions, please feel free to reach out to us.

    Best regards,
    The Motability Scheme Team at Budgen MG Shrewsbury
  • Rating 5.0
    Lewis my motability dealer , was amazing with me, highly recommended him
    Response from Budgen MG Shrewsbury
    Hello Denise,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience with Lewis as your Motability dealer. Your recommendation means a lot to us, and we're delighted to know that Lewis provided you with the exceptional service you deserve. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Budgen MG Shrewsbury Team
  • Rating 5.0
    Excellent in everyway
    Response from Budgen MG Shrewsbury
    Hello Leigh C.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found your experience with us to be excellent in every way. At Budgen MG Shrewsbury, we strive to provide the best service possible, and your feedback is incredibly rewarding for our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Budgen MG Shrewsbury Team
  • Rating 5.0
    Customer service was very professional and they are all good to deal with
    Response from Budgen MG Shrewsbury
    Hello Jordan S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our customer service to be professional and that your experience with us was positive. Our team at Budgen MG Shrewsbury is dedicated to providing the best service possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Budgen MG Shrewsbury
  • Rating 5.0
    Excellent
    Response from Budgen MG Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Nothing was too much trouble
    Response from Budgen MG Shrewsbury
    Dear Donna,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that your experience with us was positive and that our team was able to meet your needs without any trouble. Providing excellent service is our top priority, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Budgen MG Shrewsbury.

    Best regards,


    Motability Scheme Team
    Budgen MG Shrewsbury
  • Rating 5.0
    Great service and quick
    Excellent
    Response from Budgen MG Shrewsbury
    Hello Josh,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service to be great and quick. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Budgen MG Shrewsbury.

    Best regards,
    The Motability Scheme Team
  • Rating 2.0
    Not very good at all
    Response from Budgen MG Shrewsbury
    Hello Jennifer,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear that your experience did not meet your expectations. We strive to provide excellent service to all our customers, and your feedback is invaluable in helping us improve.

    If you have specific concerns or suggestions on how we can enhance our service, please feel free to reach out. We would appreciate the opportunity to address any issues and ensure a better experience for you in the future.

    Thank you again for your feedback.

    Best regards,
    The Motability Scheme Team at Budgen MG Shrewsbury
  • Rating 1.0
    Been in since November it's now April have had problems getting updates all the way through picked car up today and it is covered in scratches on the bonnet doors and bumper
    Response from Budgen MG Shrewsbury
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Very good handover,, very happy indeed like to thank Tracey Fisher for all her help excellent service thank you to Motability too given my independence again lovely car
    Response from Budgen MG Shrewsbury
    Thank you so much for your kind words! We are so happy to hear that Tracy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Everything went very well. We were kept informed about the progress.
    Response from Budgen MG Shrewsbury
    We are so happy to hear you had such a great experience.
  • Rating 5.0
    Brilliant service highly h t
    Response from Budgen MG Shrewsbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very pleased with the service I got from Tracy from start to finish and helping me chose the right vehicle
    Response from Budgen MG Shrewsbury
    Thank you so much for your kind words! We are so happy to hear that Tracy was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Easy process. Nowhere to sit and wait, had to walk around shops for hours.
    Response from Budgen MG Shrewsbury
    Hi Rebecca. I am sorry that the you was not given the information on our waiting areas within the dealerships. I will ensure I feed this back to the team.
  • Rating 5.0
    Tracy was very helpful and friendly.
    Response from Budgen MG Shrewsbury
    Thank you for the great review and the feedback on Tracy we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good
    Response from Budgen MG Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Pleasant ,polite speedy and sorted within hour
    Response from Budgen MG Shrewsbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very helpful and polite I wasn’t kept waiting to long
    Response from Budgen MG Shrewsbury
    Thank you for your high star rating. We look forward to welcoming you back to the Dealership soon. Kind Regards.
  • Rating 5.0
    Very good
    Response from Budgen MG Shrewsbury
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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