Motability Scheme at Bristol Street Motors Ford Shirley

4.8
Rating 4.8
(117 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today

Welcome to Bristol Street Motors Ford Shirley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Shirley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Shirley on 01214181766 to make an appointment with our Motability specialist.

Contact information

Address
361 - 369 Stratford Road
Shirley
Shirley B90 3BS
GB
Phone Number
Call Bristol Street Motors Ford Shirley on 0121 418 1766
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Blake Smith
  • Ajay Suman
  • Tara Hoggarth
  • Hamid Rahman
  • Alex Capezio
  • San Rahim
  • Stephen Clayton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Jon Findlay
  • Mobeen Butt
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Shirley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Shirley

  • Rating 5.0
    Very well looked after by Alex. Courteous and very helpful
    Response from Bristol Street Motors Ford Shirley
    Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 4.0
    Easy to deal with, had to call a different number to get a while you wait appointment which was made into a big deal by the initial call handler. But once through to the service team themselves can’t fault how helpful and understanding they were.
    Response from Bristol Street Motors Ford Shirley
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew
  • Rating 5.0
    Great Alex was a perfect guy to deal with our car
    Response from Bristol Street Motors Ford Shirley
    Thank you so much for your kind words! We are so happy to hear that Alex was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
  • Rating 5.0
    Very good happy with pick up and delivery man was lovely 😍
    Response from Bristol Street Motors Ford Shirley
    Hi Susan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent service, and made very welcome. Very helpful staff and very friendly.
    Response from Bristol Street Motors Ford Shirley
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Tara was a wonderful lady and helped me through the whole process without fault
    Response from Bristol Street Motors Ford Shirley
    Thank you so much for your kind words! We are so happy to hear that Tara was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 3.0
    would never use for an mot again failed on something that was not even faulty !!
    Response from Bristol Street Motors Ford Shirley
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3BA2301 Kind regards, Liza.
  • Rating 5.0
    Very good
    Response from Bristol Street Motors Ford Shirley
    Good morning Claire. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Fantastic staff friendly what else can I say I would recommend friends
    Response from Bristol Street Motors Ford Shirley
    Good morning Satwinder. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Very friendly and helpful, discussed everything I needed to know thoroughly
    Response from Bristol Street Motors Ford Shirley
    Hi Robert, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Very happy with the service
    Response from Bristol Street Motors Ford Shirley
    Hi Kashmir Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Courteous, considerate and professional. Blake went above and beyond to reassure, explain and make the whole experience an easier and more positive one. Thank you.
    Response from Bristol Street Motors Ford Shirley
    Thank you so much for your kind words! We are so happy to hear that Blake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    Tara was an absolute star. She kept us in the loop throughout and explained all the cars features to us on pick up day.
    Response from Bristol Street Motors Ford Shirley
    Thank you so much for your kind words! We are so happy to hear that Tara was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Great customer service
    Response from Bristol Street Motors Ford Shirley
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    A lovely experience picking up our new car. A big thank you to John Gardner for the smooth handout. We felt pretty special being able to drive the new car straight out of the showroom. Thanks again.
    Response from Bristol Street Motors Ford Shirley
    Hi Sandra, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from John Many thanks Keith
  • Rating 5.0

    Great customer service showed me what i wanted and explained everything to me halpt with the paperwork and explained when I could have my new car very happy it went so well 😀
    Response from Bristol Street Motors Ford Shirley
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Great service
    Response from Bristol Street Motors Ford Shirley
    Good Afternoon, Denise. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Great service, fully informed, lovely lady very helpful
    Response from Bristol Street Motors Ford Shirley
    Hi Margaret, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    Lack of communication and saying will phone but do not
    Response from Bristol Street Motors Ford Shirley
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXTLE010610 Kind regards, Stuart.
  • Rating 5.0
    blake was really helpful really good experience
    Response from Bristol Street Motors Ford Shirley
    Thank you so much for your kind words! We are so happy to hear that Blake was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

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