Motability Scheme at Johnsons Volkswagen Solihull

4.6
Rating 4.6
(125 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30

Contact information

Address
Highlands Road
Solihull B90 4NU
GB
Phone Number
Call Johnsons Volkswagen Solihull on 0121 713 6200
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Craig Richardson
  • Calvin Mckenn
  • Iyaz Noor
  • Joe Savage
  • Archie Deeming
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • David Berwick
  • Sue Carr
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Volkswagen Solihull

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Johnsons Volkswagen Solihull

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Volkswagen Solihull can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Volkswagen Solihull on 01217136200 to make an appointment with our Motability specialist.

Reviews at Johnsons Volkswagen Solihull

  • Rating 5.0
    Easy handover
    Very efficient and knowledgeable of the vehicle
    Very polite
    Thanks once again for your help Joe
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very good 👍
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Joe Savage is a lovely polite guy he goes above and beyond for his customers thanks once again for an easy straight forward purchase.
    Response from Johnsons Volkswagen Solihull
    Thank you for your kind words about Joe Savage! We're thrilled to hear that he provided excellent service and made your purchase experience easy and straightforward. Going above and beyond for our customers is what we strive for, and we're glad Joe was able to deliver that for you. We'll be sure to pass on your appreciation to Joe. If you have any more questions or need further assistance in the future, please feel free to reach out. Thank you for choosing us, and we appreciate the opportunity to serve you!
  • Rating 5.0
    Good service
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very good and pleasant experience.
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Excellent From reception staff to sales staff.
    Archie at Solihull was informative, polite, not pushy, listened well and made the whole car buying experience enjoyable. A credit to your team.
    Response from Johnsons Volkswagen Solihull
    Thank you for your wonderful feedback! We're delighted to hear that you had an excellent experience from reception staff to sales staff at Solihull. It's fantastic to know that Archie was informative, polite, and attentive, making the car buying experience enjoyable for you. We'll make sure to pass on your kind words to him. If there's anything else you need or if you have more questions in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Amazing
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    The help and support l got was brilliant an Archie was also brilliant I'm very happy with my new car
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 5.0
    Joe Savage was the guy we dealt with..
    He was excellent from start to finish, and would highly recommend him to others...
    Response from Johnsons Volkswagen Solihull
    Thank you for your recommendation! We're delighted to hear that Joe Savage provided excellent service throughout your experience. We'll be sure to pass on your appreciation to him. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we look forward to serving you or anyone you refer in the future!
  • Rating 5.0
    Fantastic salesman archie deering,very pleasant informative and answered all my questions and worries many thanks
    Response from Johnsons Volkswagen Solihull
    Thank you for your kind words about Archie Deering! We're thrilled to hear that they provided you with fantastic service, being both pleasant and informative. It's great to know that he addressed all your questions and concerns. We'll be sure to pass on your appreciation to Archie. If there's anything else you need or if you have more questions in the future, feel free to reach out. Thank you for choosing us, and we look forward to assisting you further!
  • Rating 5.0
    Calvin was exceptional. He was professional, courteous and very patient. Ready to answer any questions and offer information. He is a credit to Volkswagen.
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Fast and professional service
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 4.0
    Good service, however, the customer service could have been better.
  • Rating 5.0
    Excellent service from start to finish... I would definitely recommend 100%.
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 2.0
    The car service experience wasn’t great.
    I was initially advised that I wasn’t able to drop the car off for the day and be given a courtesy car and they said I could have a time slot and would take 2 hours. When I arrived I was Advised my time slot would be 10:30-12:30 and the car would be finished no later than 12:30. I didn’t get the keys back until 14:10, had to keep going to ask for an update.
    Everyone who had a service booked in after me left before me.
    Response from Johnsons Volkswagen Solihull
    Hi Lincoln, We are sorry to hear about the inconvenience you experienced during your recent car service. This doesn't align with the level of service we aim to provide. Your time is valuable, and we completely understand your frustration with the delay and lack of communication regarding the timeline.

    Rest assured, we will make sure to address this issue with our team to prevent such occurrences in the future. Your feedback is incredibly valuable to us, and we're committed to improving our service based on your experience. If there's anything specific you'd like us to do to rectify this situation, please let us know. We're here to make things right for you
  • Rating 5.0
    Great service from the young girl! Didn’t get her name unfortunately!
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Archie at volkswagon Solihull was very good and found the right car for me, even sold me Afew extras😂 Steve t
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    the service was excellent from start to finish could not ask for better Excellent
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Thank you so much to the wonderful staff at VW. Calvin you were amazing, can’t thank you enough for all your support and patience whilst helping me pick my new car really made my experience 🤩
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Excellent customer service from start to finish could have asked for any more
    Response from Johnsons Volkswagen Solihull
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!

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