Motability Scheme at Stoneacre Kia Stafford

4.8
Rating 4.8
(45 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Stoneacre Kia Stafford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Stoneacre Kia Stafford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Kia Stafford on 01785782700 to make an appointment with our Motability specialist.

Contact information

Address
Astonfields Road
Astonfields Industrial Estate
Stafford ST16 3UF
GB
Phone Number
Call Stoneacre Kia Stafford on 01785 782700
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Mark Jones
  • Phil Owen
  • Jessikar Cheema
  • Aiden Forrester
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Ben Wootton
  • Alex Cartwright
  • Ben Sturgeon
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Kia Stafford

  • Rating 5.0
    Aiden was great. Very friendly and professional and helped us with our very first motability car. Cannot praise him highly enough. He is a credit to your company.
    Response from Stoneacre Kia Stafford
    Hello Marie-Louise and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Effective handover
    Response from Stoneacre Kia Stafford
    Hi Tracy, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very professional and friendly
    Response from Stoneacre Kia Stafford
    Hi Andrea, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Car was taken in and serviced promptly with a small additional problem dealt with
    Response from Stoneacre Kia Stafford
    Hi James, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Collected my new Sportage from Stoneacre this morning and I couldn't be happier. From the initial visit just looking, all the way through to today's pick up I've been treated great, kept up to date with the progress with everything arranged at times to suit me. The handover was very smooth with Mark being very personable and friendly, providing all the information needed without overloading me, making sure I was completely comfortable and happy before driving away. There was a slight hitch that was to do with the hand controls provided by another company and in no way Stoneacre's responsibility, but Mark fetched a technician who solved the issue in moments. Great experience, start to finish, would highly recommend.
    Response from Stoneacre Kia Stafford
    Hi Claire, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Mark was friendly and kind and went above and beyond to help me to make the decision about the right car for me. He put me at ease and that enabled me to ask the questions I needed to ask to ensure I was comfortable with our decision. I did not feel at all pressured - Mark’s customer service was excellent and we are very thankful
    Response from Stoneacre Kia Stafford
    Hi Amanda, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    No hassle hand over, Friendly staff.
    Response from Stoneacre Kia Stafford
    Hi Leslie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly, helpful salesman
    Highly recommend
    Response from Stoneacre Kia Stafford
    Hello Edward and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Very good jess is a assistant us and was very good
    Response from Stoneacre Kia Stafford
    Hello Beverley and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Great!
    Response from Stoneacre Kia Stafford
    Hi Debra, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    This visit was to fix a long standing fault on my car. Unfortunately it is yet to be fully resolved due to parts not being available but despite this the service was good.
    Response from Stoneacre Kia Stafford
    Hi James, thank you for taking the time to leave us this review, your comments have been passed to Management. We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Friendly staff
    Response from Stoneacre Kia Stafford
    Hi Ewan, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. . We look forward to dealing with you again in the future and happy motoring! Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Mark was very helpful throughout the process and made sure we had a good long test drive and were happy with everything. Thanks Mark, Tom is over the moon with his new car😊
    Response from Stoneacre Kia Stafford
    Hi Thomas, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Absolutely amazing! We were looked after brilliantly by Aiden. Everything was explained very good and such great customer service! Very very happy to recommend!!
    Response from Stoneacre Kia Stafford
    Hi Jessica, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 4.0
    Aiden explained the process and will be in contact and will keep us up to date.
    Response from Stoneacre Kia Stafford
    Hi Debra, Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure thatAiden receives the recognition he deserves and forward this to the management for you. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Jess from Stoneacre Stafford was brilliant could not do enough for us 10/10
    Response from Stoneacre Kia Stafford
    Hi Caroline, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with the team, we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Mark was our advisor at Stoneacre Kia Stafford from the day we ordered our car until the day we picked it up Mark kept us informed with regular telephone calls of the progress of our car. We found Stoneacre Kia Showroom very clean and airy and was always offered refreshments on every visit. We found Mark to be a very professional, dedicated and caring representative and on the day we collected the car he went through all the paperwork required thoroughly with us and showed us around the exterior and interior of the car answering any auestions we had. We thank him immensely.
    Response from Stoneacre Kia Stafford
    Hi Terence, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Mark we hope to see you again soon! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Good information and very helpful
    Response from Stoneacre Kia Stafford
    Hi Samuel, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Great service and help with everything you from car pick up and drop off
    Response from Stoneacre Kia Stafford
    Hi Beverley, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserves. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office
  • Rating 5.0
    Fantastic service from Jess and Mark..... Jess was extremely helpful and informative and Mark was fantastic with keeping in touch with me throughout the long awaited process of getting the car but overall I'm so pleased with the whole service you guys at stoneacre are fantastic 😀
    Response from Stoneacre Kia Stafford
    Hi Simone, Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jess, Mark and the team. We look forward to dealing with you again in the future and happy motoring! We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office

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