Motability Scheme at Lookers BMW Stafford

4.7
Rating 4.7
(28 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Contact information

Address
Radford Bank
Lichfield Road
Stafford ST17 4PQ
GB
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Phone Number
Call Lookers BMW Stafford on 01785 246999
01785 246999
01785 246999
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Joseph Pepper
  • Georgia Coker
  • Adrian Widdett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kacey Moore
  • Ash Highland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers BMW Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers BMW Stafford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Lookers BMW Stafford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers BMW Stafford on 01785246999 to make an appointment with our Motability specialist.

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Reviews at Lookers BMW Stafford

  • Rating 5.0
    Great thank you.
    Response from Lookers BMW Stafford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Brilliant service
    Response from Lookers BMW Stafford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    All ok until we drove off to with a cracked window screen

    I am left without a car for 5 days!!!
    Response from Lookers BMW Stafford
    Hello Michelle

    We are sorry to read about your recent experience, I have passed your feedback to the aftersales manager to investigate. Please accept our apologies for any inconvenience caused.

    Kind Regards
    Arwa Middleton
    Group Customer Retention Manager
  • Rating 5.0
    Amazing
    Response from Lookers BMW Stafford
    Hello Craig

    Thank you for the 5 star review, our service team, who will be thrilled. Thank you for taking the time to share your recent experience.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Excellent friendly service...from ordering our new car to handover...Georgia looked after us from start to finish..thank you
    Response from Lookers BMW Stafford
    Hello Julia

    Thank you for the 5 star review and your wonderful feedback for our sales executive, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Lovely experience
    Response from Lookers BMW Stafford
    Hello Andreea

    Thank you for the 5 star review and your wonderful feedback for our sales team, will be thrilled to read your comments. Thank you for taking the time to share your recent experience.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Please with everything and keeping us informed during day
    Response from Lookers BMW Stafford
    Hello Julie

    Thank you for the 5 star review and your wonderful feedback for our service team, will be thrilled to read your comments. Thank you for taking the time to share your recent experience.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Straightforward, no mither. Very accommodating.
    Response from Lookers BMW Stafford
    Hello Christopher

    Thank you for the 5 star review and your kind comments. We appreciate you taking the time to share your recent experience and we hope to welcome you into the showroom again soon.

    Kind Regards
    Darrelle Sumnall, Data Administrator
  • Rating 5.0
    Great customer service, thank you.
    Response from Lookers BMW Stafford
    Hello Benjamin

    Thank you for your 5 star review and lovely feedback, the team will be thrilled to read your comments. Thank you for taking the time to share your recent experience.

    Kind Regards
    Darrelle Sumnall, Data Administrator
  • Rating 5.0
    Very quick service
    Response from Lookers BMW Stafford
    Hello Brian

    Thank you for the 5 star review, great feedback for the team here at Lookers BMW Stafford. Thank you for taking the time to share your recent experience.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    Great service department at Lookers Stafford
    Response from Lookers BMW Stafford
    Hello Craig

    Thank you for the 5 star review and wonderful feedback for the Service department here at Lookers Stafford. Thank you for taking the time to share your experience and we hope to welcome you into the showroom again soon.

    Kind Regards
    Darrelle Sumnall - Data Administrator
  • Rating 5.0
    Great Customer Service, Always Very Good
    Response from Lookers BMW Stafford
    Hello Craig

    Thank you for the 5 star review and fantastic feedback for our team who will be delighted to read your comments. Thank you for taking the time to share your experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Great customer service , friendly and helpful staff
    Response from Lookers BMW Stafford
    Hello Tracey

    Thank you for your kind review; we will be delighted to pass along your comments to the team here at Lookers BMW Stafford! We strive to give our customers 100% satisfaction, so it is great to see you had such a positive experience. Please let us know if we can be of any further assistance in the future.

    Kind Regards
    Darrelle Sumnall, Data Administrator
  • Rating 5.0
    Staff were very helpful, friendly and efficient.
    Response from Lookers BMW Stafford
    Hello Stephen

    Thank you for the 5 star review. Thank you for sharing your recent experience, we hope to welcome you back in future.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    Very good service
    Response from Lookers BMW Stafford
    Hello Glynis

    Thank you for the 5 star review, fantastic feedback for our team. thank you for sharing your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Lovely lady on the desk very chatty and helpful
    Response from Lookers BMW Stafford
    Hello Kellyann

    Thank you for the 5 star review, great feedback for the team. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Excellent service
    Response from Lookers BMW Stafford
    Hello Karen

    Thank you for the 5 star review, lovely feedback for our team. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    EXCELLENT CUSTOMER SERVICE..
    Response from Lookers BMW Stafford
    Hello Julia

    Thank you for the 5 star review, lovely feedback for our team. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Great service there all the time . Helpful staff
    Response from Lookers BMW Stafford
    Hello Julie

    Thank you for the 5 star review, great feedback for the team. Thank you for taking the time to share your recent experience.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 3.0
    Did not pick up on day arranged. Not resolved problem . Sent me to quick fit . Told to com back on the 15 th as no spaces and no pick up . Commutations not correct when I rang them
    Response from Lookers BMW Stafford
    Hello Susan

    Thank you for the 3 star review, and for sharing your recent experience. We hope to welcome you back in the future and get 5 stars.

    Kind Regards
    Lucy Dixon, Data Administrator

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