Motability Scheme at W R Davies DS Salon Stafford

4.8
Rating 4.8
(25 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 16:00

Contact information

Address
115 Lichfield Road
Stafford ST17 4LF
GB
Phone Number
Call W R Davies DS Salon Stafford on 01785 275000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Brad Trowman
  • Bradley Purcell
  • Kaiya Leech
  • Henry Brewin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Phil Tolley
  • Wendy Ruselfrancis
  • Vanessa Lowe
We recommend calling and booking an appointment before visiting.
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Accessibility features at W R Davies DS Salon Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to W R Davies DS Salon Stafford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

W R Davies DS Salon Stafford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact W R Davies DS Salon Stafford on 01785275000 to make an appointment with our Motability specialist.

Reviews at W R Davies DS Salon Stafford

  • Rating 5.0
    Henry was lovely and helpful and made us at ease and showed us everything we needed to know. Thankyou so much
  • Rating 5.0
    Very good
    Response from W R Davies DS Salon Stafford
    Hi Barbara,

    Thank you for your review and feedback, we appreciate it. Enjoy your new car!

    W R Davies DS Salon Stafford
  • Rating 5.0
    Our sales coordinator was Kaiya Leech and I have to say what an absolute pleasure it was working with her. From our first point of contact Kaiya explained every detail of the process.On our test drives and eventual collection of our new car she went out of her way to ensure that we understood the controls etc of the vehicle. We were kept updated throughout the order process with regular phonecalls as well as email updates.During the process of selecting our car we visited other DS dealerships, as well as other Marques to test their vehicles. DS Stafford in general and Kaiya in particular were head and shoulders above the others and it is because of the service we received we chose our DS7.
    I would not hesitate to recommend Kaiya and the rest of the guys at DS Stafford, thank you very much.
    Response from W R Davies DS Salon Stafford
    Hi Stephen,

    Thank you for your lovely feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Kaiya receives the recognition she deserves and forward this to the management for you. Thank you for taking the time to leave a review.

    DS Salon Stafford
  • Rating 5.0
    Amazing ! Thanks Steve for a smooth handover.
    Response from W R Davies DS Salon Stafford
    Hi Timothy,

    Thanks for your review and feedback on Steve. We really appreciate it.

    DS Salon Stafford
  • Rating 5.0
    Great overall experience
    Response from W R Davies DS Salon Stafford
    Hi Jamie,

    Thank you for your kind words - we're glad to have been of service!

    DS Salon Stafford
  • Rating 5.0
    I can not fault the service in any way, from the initial phone conversation with Steve to the signing with Henry the service and professional they showed was brilliant. The whole process was fast and stress free.
    Response from W R Davies DS Salon Stafford
    Hi Timothy,

    Thank you for your review, we really appreciate you taking the time to leave us feedback. We're so happy to hear that both Steve and Henry were able to delivery brilliant customer service and we hope you return again soon.

    DS Salon Stafford
  • Rating 5.0
    Excellent service very happy
    Response from W R Davies DS Salon Stafford
    Hi Lyn, Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.

    Kind regards,
    DS Salon Stafford
  • Rating 5.0
    Informed of everything by salesman
    Response from W R Davies DS Salon Stafford
    Hi Barbara,

    Thank you for your kind words - we're glad to have been of service!

    DS Salon Stafford
  • Rating 5.0
    As a new Motorbility customer this was a first time experience buying a new car. I have to say after visiting a few dealerships, DS Salon Stafford was by far heads above the rest.
    My first point of contact was Steve, who arranged a convenient time for me to have a test drive. On the day and subsequently, I have been dealt with by Kaiya. Both Kaiya and Steve were absolutely fantastic and great ambassadors for both the brand and dealership. Nothing was too much trouble, everything was explained in detail including how the car worked etc and I felt a valued customer. Highly recommended, thank you.
    Response from W R Davies DS Salon Stafford
    Hi Stephen,

    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Steve and Kaiya receive the recognition they deserve. We very much hope to see you again soon!

    Many thanks
    W R Davies DS Salon Stafford
  • Rating 5.0
    Really impressed with the customer service.
    Response from W R Davies DS Salon Stafford
    Hi Vishal

    Thank you for your 5* rating! We are pleased to hear you have had a positive experience in our dealership and we appreciate you taking the time to leave us a review.

    W R Davies DS Salon Stafford
  • Rating 5.0
    Excellent customer service , very welcoming and polite.
    Response from W R Davies DS Salon Stafford
    Hi Matthew

    Thank you for your 5* rating! We are pleased to hear you have had a positive experience in our dealership and we will pass on your lovely feedback to the team.

    W R Davies DS Salon Stafford
  • Rating 3.0
    Sadly although the team were very friendly, the car arrived with the wrong spec, the interior was marked and issues with the wipers and chips on the windscreen
    Response from W R Davies DS Salon Stafford
    Dear valued customer,

    We would like to express our sincere apologies for the issues you have encountered with your recent car purchase from our dealership, as outlined in your 3-star Google review. While we appreciate your kind words about the friendliness of our team, we are deeply disappointed that we were unable to meet your expectations with regards to the car's specifications, interior condition, and windscreen issues.

    We understand how frustrating it can be to experience such problems, and we want to assure you that we are taking your feedback seriously. Our team is working tirelessly to investigate the root cause of the issues you have highlighted, and we are taking steps to ensure that these problems are rectified as quickly as possible.

    We want to assure you that our goal is always to provide the highest level of customer satisfaction possible. We recognise that we have fallen short in this instance, and we want to do everything in our power to make things right. We appreciate your patience and understanding as we work to resolve the issues you have brought to our attention.

    Once again, we apologise for any inconvenience caused, and we hope that you will give us the opportunity to make things right. If there is anything further we can do to assist you, please do not hesitate to reach out to us.

    Sincerely,

    Craig Norton
  • Rating 5.0
    Fabulous thanks
    Response from W R Davies DS Salon Stafford
    Hi Lindsay

    Thank you for your 5* rating! We appreciate you taking the time to leave us a review.

    W R Davies DS Salon Stafford
  • Rating 5.0
    Great service, everybody was friendly and professional The Showroom was clean and tidy. Overall a great experience and would highly recommend the DS Dealership at Stafford.
    Response from W R Davies DS Salon Stafford
    Thank you for the great review! We really appreciate you taking the time to feedback. We pride ourselves on our customer services. We look forward to welcoming you back to the business again soon.

    DS Salon Stafford
  • Rating 5.0
    Excellent experience. Easy peasy lemon squeezy ! Thank you so much!
    Response from W R Davies DS Salon Stafford
    Hi David

    Thank you for your 5* rating! We are pleased to hear you had a positive experience in our dealership. We hope to see you again in the future.

    W R Davies DS Salon Stafford
  • Rating 5.0
    Sarah's excellent knowledge and friendly manner made the handover a pleasure.
    Response from W R Davies DS Salon Stafford
    Hi Michael
    Thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover
    experience with Sarah, we hope to see you again soon!

    W R Davies DS Salon Stafford
  • Rating 5.0
    Sara is a very special mobility consultant Ds Stafford is lucky to have her thanks Megan garcia
    Response from W R Davies DS Salon Stafford
    Hi Megan

    Thank you for your 5* rating! We will pass on your wonderful comments to Sara and the team.

    W R Davies DS Salon Stafford
  • Rating 4.0
    Really friendly and knowledgeable seems genuinely honest which is reassuring as we have experienced issues with another car dealer
    Response from W R Davies DS Salon Stafford
    Hi Bliss

    Thank you for taking the time to leave a review. We are pleased to hear you have had a positive experience.

    W R Davies DS Salon Stafford
  • Rating 5.0
    Sara was excellent from start to finish and went the extra mile to make the handover really special.
    Response from W R Davies DS Salon Stafford
    Hi Ashley,

    Thank you for your 5* rating! We will pass on your wonderful feedback to Sara and the team. We hope you are enjoying your new car.

    W R Davies DS Salon Stafford
  • Rating 5.0
    Great customer service
    Response from W R Davies DS Salon Stafford
    Hi Colin, Thank you for your 5* rating. We really appreciate you taking the time to leave us a review. DS Salon Stafford

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