Motability Scheme at Lookers Mercedes-Benz Stafford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Station Garage
Derby Street
Stafford ST16 2DT
GB
Phone Number
Call Lookers Mercedes-Benz Stafford on 01785 220660
01785 220660
Website
Email
Reviews
Find or leave a review on Google
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Martin Johnson
- Rebecca Paddock
We recommend calling and booking an appointment before visiting.
Accessibility features at Lookers Mercedes-Benz Stafford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Lookers Mercedes-Benz Stafford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Stafford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Stafford on 01785220660 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes-Benz Stafford
- Rating 5.0May 24, 2024Quick and efficient serviceResponse from Lookers Mercedes-Benz StaffordMay 24, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 15, 2024Very good , prompt actionResponse from Lookers Mercedes-Benz StaffordMay 15, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 12, 2024Usual Mercedes’s customer service excellentResponse from Lookers Mercedes-Benz StaffordJan 12, 2024Hello James W.. Thank you for taking the time to leave us a review about your visit.
- Rating 1.0Aug 22, 2023No communication as to when the car would be ready. I had to chase them. Then told I had to be at the dealership in 15 minutes so that there would be someone there. Was told car had been valeted then when I looked it hadn’t been, then I was told that the valeter had gone home at 4 o’clock. Very disappointed and not what I would expect from a Mercedes dealership.Response from Lookers Mercedes-Benz StaffordAug 22, 2023Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth with the management team at the dealership, if you would like to email us at enquiries.mercedesbenznorth@lookers.co.uk with your contact details.
- Rating 4.0Aug 16, 2023Good service but car was not cleaned insideResponse from Lookers Mercedes-Benz StaffordAug 17, 2023thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
- Rating 5.0Jun 22, 2023Absolutely the best dealership I’ve used could not do enough to help went the extra mile then some
Thank you very muchResponse from Lookers Mercedes-Benz StaffordJun 30, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. - Rating 5.0May 18, 2023Good serviceResponse from Lookers Mercedes-Benz StaffordMay 18, 2023Thank you for your high star rating.
- Rating 5.0Mar 9, 2023Very happy with the work thank you however bitterly disappointed my car was not valeted despite being told it would be full valeted.Response from Lookers Mercedes-Benz StaffordMar 9, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We would be more than happy to arrange for your car to come in for a complimentary wash & vac :)
- Rating 5.0Dec 6, 2022Absolutely fabulous, Gaz was very polite and really helpful. The lady who works on reception was so kind to myself and my daughter Ella. She even called the booking team to get my car back in again on Wednesday. Fabulous staff as always, nothing is ever too much and always made to feel welcome.
- Rating 3.0Nov 18, 2022The car was kept for a full day due to MOT on other cars also the sat nav was working when it went in but does not nowResponse from Lookers Mercedes-Benz StaffordNov 18, 2022Thank you for your review, I believe you have spoken with the technician earlier and you are currently on your way down to the showroom to look into the above. :)
- Rating 5.0Oct 17, 2022Great customer serviceResponse from Lookers Mercedes-Benz StaffordOct 17, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the team receives the recognition they deserve. Many thanks
- Rating 5.0Oct 12, 2022Excellent customer service would highly recommend.Response from Lookers Mercedes-Benz StaffordOct 12, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks
- Rating 5.0Jul 12, 2022Great customer service, thank you so muchResponse from Lookers Mercedes-Benz StaffordJul 12, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Mercedes-Benz of Stafford
- Rating 5.0Jun 17, 2022GreatResponse from Lookers Mercedes-Benz StaffordJun 17, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your 5 star rating has been forwarded on to Management at the Dealership to enable them to share your experience with team. We look forward to dealing with you again in the future! Many thanks