Motability Scheme at Lookers MINI Stafford

4.9
Rating 4.9
(15 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00

Contact information

Address
Radford Bank
Lichfield Road
Stafford ST17 4PQ
GB
Phone Number
Call Lookers MINI Stafford on 01785 216061
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Joseph Pepper
  • Abigail Jones
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Kacey Moore
  • Ash Highland
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers MINI Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers MINI Stafford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers MINI Stafford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers MINI Stafford on 01785216061 to make an appointment with our Motability specialist.

Reviews at Lookers MINI Stafford

  • Rating 5.0
    It was a pleasure and so informative and Abi was really helpful.
    Response from Lookers MINI Stafford
    Thank you for the great review and the feedback on Abi, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Abigail was brilliant all the way through the process from choosing the car to the delivery
    Response from Lookers MINI Stafford
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Abigail receives the recognition she deserves. Many thanks
  • Rating 5.0
    Extremely kind , patient and very informative at every point . Thankyou
    Response from Lookers MINI Stafford
    Hello Carole

    Thank you for the 5 star review and your wonderful feedback for our service advisor who will be thrilled to read your comments. Thank you for taking the time to share your recent experience. We hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention
  • Rating 5.0
    Quick and easy

    No issues with the application
    Response from Lookers MINI Stafford
    Hello Christopher

    Thank you for the 5 star review and your wonderful feedback for our sales twam, who will be thrilled to read your comments. Thank you for taking the time to share your recent experience.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Abi was really patient and showed me how to use the car. Her customer service was amazing
    Response from Lookers MINI Stafford
    Great to hear. Thank you for your 5 star review!
  • Rating 4.0
    Easy to deal with but was disappointed not to be offered a loan car as my car was at the mini service all day and had to rely on help to take me home then back to pick car up. All in all it was good but not perfect
    Response from Lookers MINI Stafford
    Hello Lynda

    Thank you for the 4 star review and your feedback. I'm sorry to hear your experience was not perfect and I will be sure to pass on your comments to the Management team here at MINI Stafford for them to review. Once again, thank you for taking the time to share your experience. We hope to welcome you back in the future.

    Kind Regards
    Darrelle Sumnall, Data Administrator
  • Rating 5.0
    Was very quick
    Response from Lookers MINI Stafford
    Hello Anne

    Thank you for the 5 star review and fantastic feedback for our Service team who will be delighted to read your comments. Thank you for taking the time to share your experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Great customer service
    Response from Lookers MINI Stafford
    Hello John

    Thank you for the 5 star review, fantastic feedback for our team who will be delighted to read your comments. Thank you for taking the time to share your experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    Joe was great dealing with my purchase!very friendly!
    Response from Lookers MINI Stafford
    Hello Jan

    Thank you for your kind review; we will be delighted to pass along your comments to the team here at Lookers MINI Stafford! We strive to give our customers 100% satisfaction, so it is great to see you had such a positive experience. We hope you enjoy your new car.

    Kind Regards
    Darrelle Sumnall, Data Administrator
  • Rating 5.0
    Warm welcome and great service
    Response from Lookers MINI Stafford
    Hello Charlotte

    Thank you for the 5 star review, fantastic feedback for our team. thank you for sharing your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    Great service from arriving on site till leaving great sales man I would recommend
    Response from Lookers MINI Stafford
    Hello Maureen

    Thank you for the 5 star review, lovely feedback for our sales executive. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    Great customer service.
    Response from Lookers MINI Stafford
    Hello Michelle

    Thank you for the 5 star review, lovely feedback for our team. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    Your staff are polite, courteous, professional , kind and friendly .
    I was kept informed all through my service booking .
    Thankyou , I was very nervous about bringing my Motability car in as I have severe social anxiety and mental health issues . I would like to commend your staff on looking after both my mini AND I .
    Response from Lookers MINI Stafford
    Hello Carole

    Thank you for the 5 star review, lovely feedback for our team. Thank you for taking the time to share your recent experience, we hope to welcome you back in the future.

    Kind Regards
    Arwa Middleton- Group Customer Retention Manager
  • Rating 5.0
    First class service, polite and friendly
    Response from Lookers MINI Stafford
    Hello Luke

    Thank you for the 5 star review, great feedback for the service team. We hope to welcome you back in the future.

    Kind Regards
    Lucy Dixon, Data Administrator
  • Rating 5.0
    Fabulous customer service. Wonderful staff who exceeded my expectations. Thank you.
    Response from Lookers MINI Stafford
    Hello Helen

    Thank you for the 5 star review, fantastic feedback for our service team. We hope to welcome you back in the future.

    Kind Regards
    Lucy Dixon, Customer Relations Manager

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