Motability Scheme at Bristol Street Motors Ford Stafford

4.4
Rating 4.4
(15 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Stafford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Stafford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Stafford on 03445586239 to make an appointment with our Motability specialist.

Contact information

Address
Stone Road
Stafford ST16 2RA
GB
Phone Number
Call Bristol Street Motors Ford Stafford on 0344 558 6239
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Phillip Robinson
  • Christopher Millward
  • Damian Boote
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kelly Blunden
  • Matthew Varley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Stafford

  • Rating 5.0
    Nice and easy
    Response from Bristol Street Motors Ford Stafford
    Hello Timothy. Thank you for taking the time to leave us a review about your visit. Kind Regards, Stuart.
  • Rating 5.0
    Good customer service from lynette, kept me informed throughout the day. 🙂👍
    Response from Bristol Street Motors Ford Stafford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Super service
    Response from Bristol Street Motors Ford Stafford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Karen
  • Rating 5.0
    Car available by agreed time
    Response from Bristol Street Motors Ford Stafford
    Hi Nicola, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 1.0
    The courtesy car was too small I have disabilities and they gave me a fiesta and told me that’s all they have I was told I would get a complimentary wash and that was not done there is a scratch on the door that was never there before the service overall not very good
    Response from Bristol Street Motors Ford Stafford
    Good afternoon Ashley, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership. Kind regards, Trish.
  • Rating 5.0
    Damien gave a good handover and very friendly. Took me through the car functions. Shame there’s a small dent in the car but I’m sure it will be sorted out soon.
    Response from Bristol Street Motors Ford Stafford
    Good afternoon Paul. Thank you for taking the time to write this review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Damien receives the recognition he deserves. Could you please contact us regarding the dent if you have not done so already. Many thanks, Dean.
  • Rating 5.0
    As always excellent service. Kept up to date and very polite and friendly. Wouldn’t go anywhere else!
    Response from Bristol Street Motors Ford Stafford
    Good morning Susan. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Dean.
  • Rating 5.0
    As Always the 2 gentleman pick my car up in the morning and one of the ladies in the office rang me in the afternoon to let me know that the 2 gentleman we’re bringing the car back. As usual all your staff were very professional. Many thanks MR Andrew Martin.
    Response from Bristol Street Motors Ford Stafford
    Hello Julie and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Fantastic service and love my car many thanks
    Response from Bristol Street Motors Ford Stafford
    Hello Rachael B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    damian was great really easy to deal with
    Response from Bristol Street Motors Ford Stafford
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Damian receives the recognition he deserves. Many thanks Dawn
  • Rating 5.0
    Very good service keep updated all the time.
    Response from Bristol Street Motors Ford Stafford
    Hello Christine and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Amazing service
    Response from Bristol Street Motors Ford Stafford
    Hello Colin and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Dean.
  • Rating 5.0
    Damion was fantastic, everything sorted with no fuss at all
    My new vehicle even arrived early
    Great service
    Response from Bristol Street Motors Ford Stafford
    Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Damion receives the recognition he deserves. Many thanks Karen
  • Rating 1.0
    Not happy with the waiting time, took longer than quoted, I have Parkinsons, my next mobility car will not be from Bristol Street motors, the reception staff were helpful.
    Response from Bristol Street Motors Ford Stafford
    Hello Barbara. We have forwarded your details onto the relevant management team who want to discuss this with you in more depth. If you would like to provide your preferred contact number please email us at digitalcustomerexperience@vertumotors.com, kind regards, Karen
  • Rating 5.0
    Fantastic customer service from Damian! 😊
    Response from Bristol Street Motors Ford Stafford
    Hi Susanne, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Damian receives recognition for his fantastic customer service which he provided to you. Kind regards, Kerry
Displaying reviews 1 - 3 out of the 15 most recent
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