Motability Scheme at Vertu Ford Stafford
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Ford Stafford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Ford Stafford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Ford Stafford on 03445586239 to make an appointment with our Motability specialist.
Contact information
Address
Stone Road
0
Stafford ST16 2RA
GB
Phone Number
Call Vertu Ford Stafford on 0344 558 6239
0344 558 6239
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Damian Boote
- Charlie Clift
We recommend calling and booking an appointment before visiting.
Service centre details 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Kelly Blunden
- Tom Porteous
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Ford Stafford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Ford Stafford
- Rating 5.0Jun 25, 2025Told Damien and Charlie my needs.. They both advised in full detail to me about the car..
Very pleased with the service - Rating 5.0Jun 10, 2025The staff at the dealers was first class..unlike the car.worst thing I've ever hadResponse from Vertu Ford StaffordJun 10, 2025Good afternoon Colin. We strive to provide the best possible experience for our clients, therefore would like to address any dissatisfaction you may have If there is anything you would like to discuss further, we can be contacted on digitalcustomerexperience@vertumotors.com. Please quote ref YXT5CW1006 Kind regards, Dean
- Rating 5.0Jun 9, 2025Good service.everything explained.Response from Vertu Ford StaffordJun 9, 2025Hello Colin
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with our service and that everything was explained to your satisfaction. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Keith - Rating 5.0May 22, 2025They were great answered all questions, knowledgeable and quick to deal with everything.Response from Vertu Ford StaffordMay 22, 2025Hello Caroline,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Vertu Ford Stafford. It's fantastic to know that we were able to answer all your questions and provide you with knowledgeable and efficient service. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards, Dawn
The Vertu Ford Stafford Team - Rating 5.0Apr 15, 2025Very knowledgeable and kind staff. However the IT systems let them down.Response from Vertu Ford StaffordApr 15, 2025Hello Deborah .,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff knowledgeable and kind. Providing excellent customer service is a top priority for us, and it's wonderful to know that our team made a positive impression.
We also appreciate your comments regarding our IT systems. We are continuously working to improve all aspects of our service, and your input is invaluable in helping us identify areas for enhancement.
Thank you once again for your review and for choosing the Motability Scheme at Vertu Ford Stafford. We look forward to serving you again in the future.
Best regards
Keith - Rating 5.0Apr 1, 2025Excellent service from bristol street motors Stafford, Charlie was very helpful and sorted me my ford puma in quick time with regular updates and helpful service given. Every staff member I've dealt with has been very helpful would definitely recommendResponse from Vertu Ford StaffordApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 24, 2025Great experience from the day of placing the order until the day of collection. I even got a call 3 days after picking the car up to make sure everything was okay and that I was happy with the car. Great customer service.Response from Vertu Ford StaffordMar 24, 2025Good afternoon Craig. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 21, 2025Absolutely fantastic dealer. Dealt with Damien & Aaron and both was very professional but also very friendly.Response from Vertu Ford StaffordMar 21, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
- Rating 5.0Mar 12, 2025Excellent at Bristol St in Stafford, polite, helpful, informative and thoughtful.Response from Vertu Ford StaffordMar 12, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Mar 3, 2025Very good service. Extremely helpful, excellentResponse from Vertu Ford StaffordMar 3, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 4.0Mar 3, 2025They did not send a video,wanted £48for collection of car and drop offResponse from Vertu Ford StaffordMar 3, 2025Thank you for bringing your experience to our attention. Please accept our apologies that you have needed to raise these issues. So we can ensure that our management team looks into this immediately for you and as a matter of priority please could you provide further details regarding your experience by emailing us at digitalcustomerexperience@vertumotors.com Please quote ref YTMR0303 Kind regards Dawn
- Rating 5.0Feb 27, 2025Friendly and efficient. Very helpful throughout.Response from Vertu Ford StaffordFeb 27, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 18, 2025Excellent service!Response from Vertu Ford StaffordFeb 18, 2025Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Feb 7, 2025Absolutely fantastic service I will not use another dealer ship they have always always helped me and my disabled son Absolutely fantastic serviceResponse from Vertu Ford StaffordFeb 7, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 4.0Feb 3, 2025Very friendly no problem overall a good experienceResponse from Vertu Ford StaffordFeb 3, 2025Hi Susan. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
- Rating 4.0Jan 3, 2025Took for service, they advised that two front tyres had bulges, rather than replace there they stated that it would be easier for me to take elsewhere (kwik fit) was an inconvenience. Bristol street also said that my car would have a complementary clean - which it did not.Response from Vertu Ford StaffordJan 3, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Dec 16, 2024Excellent staff, everything explained. Nothing too much troubleResponse from Vertu Ford StaffordDec 16, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
- Rating 5.0Nov 19, 2024The dealership experience was first class. Nothing was too much troubleResponse from Vertu Ford StaffordNov 19, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 4.0Nov 12, 2024Not to badResponse from Vertu Ford StaffordNov 12, 2024Good afternoon Eoin. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Nov 11, 2024Collected and returned on time, all problems sorted.Response from Vertu Ford StaffordNov 12, 2024Good morning Catherine. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Damien and Charlie were able to assist you effectively and provide detailed advice about the car. It's wonderful to know that you are very pleased with the service you received. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Keith