Motability Scheme at Vertu Ford Stafford

4.8
Rating 4.8
(158 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Stafford

Motability Scheme at Vertu Ford Stafford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Stafford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Stafford on 03445586239 to make an appointment with our Motability specialist.

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Contact information

Address
Stone Road
0
Stafford ST16 2RA
GB
Get directions
Phone Number
Call Vertu Ford Stafford on 0344 558 6239
0344 558 6239
0344 558 6239
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Damian Boote
  • Charlie Clift
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Kelly Blunden
  • Tom Porteous
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Stafford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Stafford

  • Rating 4.0
    Staff were very professional and helpful.
    Response from Vertu Ford Stafford
    Dear Alison

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be professional and helpful during your visit to Vertu Ford Stafford. Your positive comments are greatly appreciated and will be shared with our team.

    We are always striving to improve our services and ensure a top-notch experience for all our customers. If there is anything specific you feel we could do to enhance your experience further, please do not hesitate to let us know.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Ford Stafford. We look forward to welcoming you back in the future.

    Best regards,

    Dean
  • Rating 5.0
    Very efficient service. Damian had the car ready for our arrival charged as requested.
    Would recommend.
    Response from Vertu Ford Stafford
    Hello Kelly L.,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our service efficient and that Damian was able to meet your expectations by having the car ready and charged as requested. Your recommendation means a lot to us and motivates our team to continue providing excellent service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Matthew
  • Rating 5.0
    Really nice explained everything went through everything and took his time very polite and professinol
    Response from Vertu Ford Stafford
    Dear Margaret R.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Stafford. Our team always strives to provide thorough and professional service, and it's great to know that we met your expectations. Your kind words and perfect rating mean a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Matthew
  • Rating 5.0
    Vertu Stafford made the experience very smooth and trouble free admittedly the car I chose was in showroom. But they kept be informed all the way and Damien the salesman was very good
    Response from Vertu Ford Stafford
    Dear Yvonne

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Stafford. We are thrilled to hear that your visit was smooth and trouble-free, and that Damien provided you with excellent service. Keeping our customers informed and ensuring a seamless experience is our top priority, and your feedback is truly appreciated.

    We hope you enjoy your new car and look forward to assisting you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    Excellent service, very helpful
    Response from Vertu Ford Stafford
    Dear Christine

    Thank you so much for taking the time to share your positive experience with us at Vertu Ford Stafford. We are thrilled to hear that you found our service excellent and helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Absolutely fantastic team will definitely be using vertu ford at stafford for all future motoring needs.
    Response from Vertu Ford Stafford
    Hello Tommy

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Vertu Ford Stafford. It's fantastic to know that we could meet your motoring needs, and we look forward to assisting you with any future requirements. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Excellent the salesman walked me through it and was very helpful and understanding it was a great experience c
    Response from Vertu Ford Stafford
    Dear Yvonne D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our salesman at Vertu Ford Stafford. It's great to know that he was helpful and understanding throughout the process. We strive to provide the best service possible, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Liza.
  • Rating 5.0
    Very pleasant and helpful fun and gave me the right respect and advise.
    Response from Vertu Ford Stafford
    Hello Adam

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service pleasant and helpful. It's great to know that you felt respected and received the advice you needed. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Vertu Ford Stafford.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Very knowledgable, friendly, professional and helpful from start to finish
    Response from Vertu Ford Stafford
    Dear William
    Thank you so much for taking the time to share your experience with us at Vertu Ford Stafford. We are thrilled to hear that you found our team knowledgeable, friendly, professional, and helpful throughout your visit. Your positive feedback and perfect rating are greatly appreciated and serve as a wonderful encouragement to our team.

    We are committed to providing excellent service and ensuring our customers have a smooth and pleasant experience. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Dawn
    Vertu Ford Stafford Team
  • Rating 5.0
    Excellent service received by Damien.. I was very anxious as I was having an EV.
    He came out with me on another drive and calmed me down.
    Response from Vertu Ford Stafford
    Dear Sarah

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Damien was able to provide you with excellent service and help ease your anxiety during your transition to an EV. Our team is dedicated to ensuring our customers feel comfortable and supported, and it's wonderful to know that Damien made a positive impact on your experience.

    Your feedback is greatly appreciated, and we will be sure to pass along your kind words to Damien. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards, Dawn

    The Motability Scheme Team at Vertu Ford Stafford
  • Rating 5.0
    Really straight forward, kept up to date and car cleaned inside and out when I collected 10/10
    Response from Vertu Ford Stafford
    Hello Jack,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found the process straightforward and that you were pleased with the cleanliness of your car upon collection. Keeping our customers informed and ensuring a seamless experience is very important to us, and your feedback is greatly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Excellent service by you all from first to last
    Response from Vertu Ford Stafford
    Hello Katie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our team from start to finish. Providing top-notch service is our priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Stafford.

    Best regards,
    Matthew
  • Rating 5.0
    Charlie was fantastic, kept me informed, showed me the working of the car
    Keep up the good work Charlie
    Response from Vertu Ford Stafford
    Hello Kerrie

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Charlie provided you with excellent service and kept you well-informed throughout your experience. It's fantastic to know that you appreciated the demonstration of the car's features. Your kind words and encouragement mean a lot to us and to Charlie. We are committed to maintaining this level of service and ensuring all our customers have a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Excellent. So easy. The whole process was so simple and straightforward with clear explanation along the way. The most difficult thing was choosing the colour! Wonderfully easy process.
    Response from Vertu Ford Stafford
    Dear Joy

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found the process easy and straightforward. Our team at Vertu Ford Stafford is dedicated to providing clear explanations and making the experience as seamless as possible for our customers. It's great to know that the most challenging part was choosing the color! We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean
  • Rating 5.0
    Salesman was professional and knowledgeable during every phase of the process.
    Would recommend the dealer to anyone wanting a ford vehicle.
    Response from Vertu Ford Stafford
    Hello Katie

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with our salesman and that you found them to be professional and knowledgeable throughout the process. Your recommendation means a lot to us, and we are delighted to know that you would suggest our dealership to others looking for a Ford vehicle.

    At Vertu Ford Stafford, we strive to provide exceptional service to all our customers, and your kind words are a testament to our team's dedication. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your fantastic review and for choosing the Motability Scheme at Vertu Ford Stafford.

    Best regards,

    Keith
  • Rating 5.0
    Great friendly staff, Charlie was informative, and understood needs
    Response from Vertu Ford Stafford
    Dear Caroline P.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Stafford. It's fantastic to know that Charlie was able to provide you with the information and understanding you needed. Our team is dedicated to ensuring our customers feel supported and valued, and your feedback is a great testament to their efforts.

    We truly appreciate your kind words and your perfect rating. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Warm regards,

    Liza
  • Rating 5.0
    Excellent service great communication went above and beyond to get the car ready in time would definitely recommend
    Response from Vertu Ford Stafford
    Hello Carson,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and communication. Going above and beyond for our customers is something we strive for, and it's fantastic to know we were able to get your car ready in time. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    Selina
  • Rating 5.0
    Damian Boote was amazing. He couldn't help me enough 👍 I have ticked all 5 boxes ☑️
    Response from Vertu Ford Stafford
    Hello Adam L.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear about your positive experience with Damian Boote. It's fantastic to know that he was able to assist you so effectively. Your feedback is incredibly valuable to us, and we're delighted that you rated us 5 out of 5. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Charlie was very experienced and knowledgeable and helped me make the right choice
    Response from Vertu Ford Stafford
    Hello Stephen,

    Thank you for your wonderful review! We're thrilled that Charlie assisted you effectively and helped you make the right choice. At Vertu Ford Stafford, we pride ourselves on knowledgeable service, and it's great to know Charlie met that standard. Your feedback is valuable, and we appreciate your 5-star rating. If you have any questions or need assistance in the future, please reach out. We look forward to serving you again!

    Best regards,
    Kerry
  • Rating 5.0
    Very easy
    Response from Vertu Ford Stafford
    Hello Katherine,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found your experience with us to be very easy. At Vertu Ford Stafford, we strive to make the process as smooth and straightforward as possible for all our customers. Your feedback is greatly appreciated and encourages us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith

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