Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(243 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
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Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Moss
  • Will Gibson
  • Shawn Snape
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

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Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    Always professional and helpful.
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Jacqueline F.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Excellent service, I couldn’t fault anything.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Christopher.
    Thank you for taking the time to leave us a great review. We are glad we could help with your new car and wish you many happy miles in it.
    All the best until next time.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very polite and professional a great service
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Matthew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and professional. Providing great service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia.

    Best regards,
    The Motability Scheme Team at Ken Jervis Kia Stoke-on-Trent
  • Rating 5.0
    The staff were very helpful. From bringing the car in .To picking it back up.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Kirk.
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Very helpful. Couldn’t do enough for me.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Christopher P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful and that we were able to meet your needs. At Ken Jervis Kia Stoke-on-Trent, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Ken Jervis Kia
  • Rating 5.0
    “Taylor was incredibly friendly and supportive, guiding us through every step of the process with patience and clear communication. Their understanding and assistance made everything much easier from start to finish.”
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Lynn.
    Thank you for taking the time to leave us a 5 star review. We are delighted that we could help, and that Taylor took such good care of you. Enjoy your new car Lynn.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Brilliant the young man that sorted the car for me he explained everything to me and made sure I understood everything about the car and even gave me flowers which made the day even more special.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Melanie.
    Thank you for taking the time to leave us a great review. It was a pleasure to help with your new car, and we are delighted to hear that you were so pleased with the way you were looked after. Enjoy your new car and flowers!
    All the best for now Melanie.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Fabulous. Very knowledgable and this helped me to make my decision.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Linda,
    Thank you for your feedback. Great to hear that the team helped you with your decision and that you received positive service.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Brilliant
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Kizzy.
    Thank you for taking the time to leave us a 5 star review, we are delighted that we could help.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Nice polite efficient
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Kellan B.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service to be nice, polite, and efficient. Providing our customers with the best experience possible is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Ken Jervis Kia Stoke-on-Trent
  • Rating 5.0
    Excellent service. Friendly atmosphere. Very pleased.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Andrew.
    Thank you for your 5 star review. We are delighted that we could help.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    I’ve always been happy with the service. If I wasn’t I would not keep returning
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Michael,
    Thank you for your review and loyalty!
    it is greatly appreciated and we look forward to welcoming you back in the near future.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Taylor was so helpful, patient and went above and beyond for me.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good evening Anna.
    Thank you for taking the time to leave us a review. We are glad we could help with your new car and cannot wait to welcome you back to the showroom in the future.
    All the best for now Anna.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Taylor was a really nice lad, the car is awesome and im well happy. Hooe i can go to a few places before the end. Thanks fir all the help.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Aaron.
    Thank you for your great review. We are delighted that we could help with supplying your new car and wish you many happy adventures in it.
    Until next time Aaron.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Exceent service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good evening Heather.
    Thank you for taking the time to leave us a 5 star review. We hope to see you in the showroom again in the future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Absolutely fantastic service couldn’t fault John enough he went above and beyond for me
    Response from Ken Jervis Kia Stoke-on-Trent
    Good evening Jane.
    Thank you for taking the time to leave us a 5 star review. We are delighted we could help with your new car and look forward to welcoming you to the showroom again next time.
    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Understanding and helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Susan,
    Thank you for your 5* review and kind words.
    I will personally share these with the team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent service & friendly staff
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Andrew,
    Thank you for your 5* review and positive comments.
    I will personally share them with the team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Alma.
    Thank you for a great 5 star review. We are delighted we could help and cannot wait to see you for collection.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Nice guy Phil dealt with him before he knows his job
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Bernard.
    Thank you for your kind review, it is always a pleasure to help our returning customers. I will be sure to pass your comments on to Phil.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.

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