Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(328 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
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Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Moss
  • Will Gibson
  • Shawn Snape
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

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Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    Very professional polite ,helpful
  • Rating 5.0
    From our initial enquiry over 6 months ago Zak Barker has been very helpful and nothing was too much.

    We would definitely recommend this dealership to other service users in our area.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Philip,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Zak Barker has been able to assist you so effectively over the past months. Your kind words and recommendation mean a lot to us and motivate our team to continue providing the best service possible.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Awesome experience easy to order.
    Dealer was polite and very helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Joy,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an awesome experience and found the ordering process easy. It's great to know that our team was polite and very helpful during your visit. Your satisfaction is our top priority, and your kind words mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,

    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    All the staff at Ken jervis kia are excellent.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Jason R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with our team at Ken Jervis Kia. Providing top-notch service is our priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Ken Jervis Kia Team
  • Rating 5.0
    Very helpful indeed.helped me pick my car so easy .can't wait to get it in April .thank you Philip..
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Deborah,

    Thank you so much for your wonderful review! We're thrilled to hear that Philip was able to assist you in choosing your car with ease. It's always our goal to make the process as smooth and enjoyable as possible for our customers. We appreciate your kind words and are just as excited for you to receive your new car in April. If you have any more questions or need further assistance, please don't hesitate to reach out.

    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Very friendly and professional. Very helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Judith,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, professional, and helpful. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Always shopped with Kia for our family cars and Motorbility was not any different. Outstanding service as always
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Eidy-mai.

    Thank you so much for your wonderful review! We're thrilled to hear that you've consistently chosen Kia for your family cars and that your experience with the Motability Scheme has been outstanding. Providing excellent service is our top priority, and it's rewarding to know that we've met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very good very helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Deborah,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very good and helpful. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Absolutely amazing service from start to finish
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Archie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us from start to finish. Providing exceptional service is our top priority, and your feedback truly means a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Staff are wonderful, service is excellent, always leave there happy.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Gemma,

    Thank you so much for your wonderful review! We're thrilled to hear that you find our staff and service excellent and that you always leave happy. Your feedback is incredibly important to us, and it motivates our team to continue providing the best experience possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

    Best regards,
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent. Very helpful and understanding.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Tracy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be excellent, helpful, and understanding. Your feedback is incredibly important to us, and it’s great to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you again in future.

    All the best.
    Jamie Hancock
    Assistant Sales Manger.
  • Rating 5.0
    Very professional, polite and very helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Matthew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be professional, polite, and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again in future.

    Best regards,

    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent as always.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Paul,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that your experience with us was excellent as always. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Great service with friendly staff. Couldn’t fault anything.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Christopher,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service and found our staff friendly. Your feedback is incredibly valuable to us, and we are delighted that we could meet your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Excellent care by John really helpful and polite a star really fantastic service
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Wayne,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an excellent experience with John. Providing helpful and polite service is something we strive for, and it's great to know that John delivered that for you. Your feedback is incredibly valuable to us, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    He was very helpful, supportive and pleasant.
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Glynis,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service helpful, supportive, and pleasant. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,

    Richard Ashton - Sales Manager
  • Rating 5.0
    It was very good iwas pleased with the service
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Jayne,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Ken Jervis Kia Stoke-on-Trent. Your feedback is incredibly valuable and motivates us to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Amazing service
    Extremely helpful and efficient
    Very easy process
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Alison,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service amazing and the process easy. Our team at Ken Jervis Kia Stoke-on-Trent always strives to be as helpful and efficient as possible, and it's fantastic to know that we met your expectations.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Richard Ashton - Sales Manager
  • Rating 5.0
    Very good very helpfull.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Andrew,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service very good and helpful. At Ken Jervis Kia Stoke-on-Trent, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Very good user friendly and lovely to deal with
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Timothy,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service user-friendly and enjoyable. At Ken Jervis Kia, we strive to provide the best experience for our customers, and your feedback truly means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Jamie Hancock
    Assistant Sales Manager.

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