Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(254 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
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Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Moss
  • Will Gibson
  • Shawn Snape
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

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Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    Excellent experience
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Victoria,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Ken Jervis Kia Stoke-on-Trent. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Very impressed with the Welcoming attitude, great professional service from Taylor
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Robert.
    Thanks for taking the time to write this review. We love hearing that our team made you feel welcome, an we hope we can do so again in the future. All the best with your new car, and thanks for choosing Ken Jervis Kia for your new car.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    So easy to deal with. Very professional and talked us through each step. Such an easy process. Amazing !!
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Stacey.
    Thank you for taking the time to leave a review. We are delighted you came to us for your new car. We always try our best to make sure the process is as simple as possible for our customers. We hope to see you in the showroom again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent service by all the Staff at Ken jervis KIA Stoke!
    Always very helpful & very friendly!
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Anthony.
    Thanks for taking the time to leave a review. We are over the moon that we are able to help. We always pride ourselves on putting customers first, and reading reviews like this are an indication that we are doing that.
    All the best until next time Anthony

    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent throughout from query to collection!!. Quick turnaround (1 week) .
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Kofi.

    Thank you so much for your 5 star review. We are delighted you came to us and we were able to source you a new car quickly. We wish you many happy miles in it.

    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Good
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Sidney.

    Thank you so much for taking the time to leave us a fantastic 5-star review. We are glad that we could help with your new car Sidney.

    All the best for now.

    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Kenneth.
    Thank you for taking the time to leave us a 5 star review. We are delighted that we could help with your new car.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Super helpful
    Great advice
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Isla. Thank you for a great 5 star review. We are delighted we could help and cannot wait to see you for collection. All the best,
    James Norwood,
    General Manager.
  • Rating 5.0
    Very easy no complications on time Georgia was very thorough made every easy to understand
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Pauline.
    Thank you for your kind review. We are delighted that Georgia took such good care of you and hope we can help again in future.
    All the best for now.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Efficient and friendly
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Carole.
    Thank you for taking the time to leave a 5 star review. We hope we can help again in future.
    All the best for now.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and hope we can help again in future Michelle.

    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Always professional and helpful.
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Jacqueline F.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Excellent service, I couldn’t fault anything.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Christopher.
    Thank you for taking the time to leave us a great review. We are glad we could help with your new car and wish you many happy miles in it.
    All the best until next time.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very polite and professional a great service
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Matthew,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and professional. Providing great service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia.

    Best regards,
    The Motability Scheme Team at Ken Jervis Kia Stoke-on-Trent
  • Rating 5.0
    The staff were very helpful. From bringing the car in .To picking it back up.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Kirk.
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Very helpful. Couldn’t do enough for me.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Christopher P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service very helpful and that we were able to meet your needs. At Ken Jervis Kia Stoke-on-Trent, we strive to provide the best possible experience for our customers, and your feedback is truly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Ken Jervis Kia
  • Rating 5.0
    “Taylor was incredibly friendly and supportive, guiding us through every step of the process with patience and clear communication. Their understanding and assistance made everything much easier from start to finish.”
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Lynn.
    Thank you for taking the time to leave us a 5 star review. We are delighted that we could help, and that Taylor took such good care of you. Enjoy your new car Lynn.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Brilliant the young man that sorted the car for me he explained everything to me and made sure I understood everything about the car and even gave me flowers which made the day even more special.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Melanie.
    Thank you for taking the time to leave us a great review. It was a pleasure to help with your new car, and we are delighted to hear that you were so pleased with the way you were looked after. Enjoy your new car and flowers!
    All the best for now Melanie.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Fabulous. Very knowledgable and this helped me to make my decision.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Linda,
    Thank you for your feedback. Great to hear that the team helped you with your decision and that you received positive service.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Brilliant
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Kizzy.
    Thank you for taking the time to leave us a 5 star review, we are delighted that we could help.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.

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