Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(154 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Call dealer

Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
Get directions
Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

Visit dealer website

Email

Email us

Feedback

Leave dealer feedback

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Moss
  • Will Gibson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    Taylor who dealt with my motability application at Ken jervis was excellent
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Anthony, thank-you very much for taking your time to provide feedback on your experience with Taylor and Ken Jervis Kia. We're delighted to read that you're satisfied with your experience so far and we look forward to handing over your new Motability vehicle once it arrives. I will be sure to pass on your kind word to Taylor. Kind regards,
  • Rating 5.0
    Excellent Professional Service as always from John Hart when ordering my new motability car .
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Corey, thank-you for providing this delightful review of Ken Jervis Kia and John Hart. We look forward to handing over your new vehicle soon! Kind regards,
  • Rating 5.0
    Phil Bagshaw was really helpful, nothing was to much trouble & fitted me in again with no appointment to order our car x
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Eleanor, thank-you so much for taking your time to provide Ken Jervis Kia & Phil such lovely feedback. We cannot wait to hand over your new vehicle and Phil will keep in touch with regular updates on the delivery of your new car. See you soon!
  • Rating 5.0
    Quick service very professional
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Matthew, thank-you for taking your time to leave Ken Jervis Kia and our Service Department this great 5-star review. We look forward to welcoming you again next year! Kind regards,
  • Rating 5.0
    Excellent couldn't do enough for us, very knowledgeable and well versed, polite.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Trevor,
    Thank you for your feedback and kind words. It is very pleasing to hear that your experience with Ken Jervis was a positive one and the service provided was of the highest standard.
    I will personally pass on your sentiments to the team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    We had the car picked up and returned, reliable service. Car came back lovely and clean
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon John,
    Thank you for your feedback and kind words. It is great to hear that your experience with our service department went without issue and you found the collect and delivery service helpful.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Collected and returned hassle free
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Mark,
    Thank you for leaving Ken Jervis a 5* review.
    It is pleasing to hear the transaction went smoothly and without hassle.
    Thank you again for your business.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 4.0
    Great experience cannot fault the way it was handle, Phil was friendly and very good at his job, would recommend to family and friends.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Diane,
    Thank you for taking the time to leave Ken Jervis such a wonderful review and providing positive feedback.
    we are by no means perfect and we are always looking for incremental change that will help us to improve and grow. I am keen to gain this from you so that next time, we can make sure we deliver a 5* service.
    If you can call me on 01782 202782 to discuss, i would appreciate it.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Really helped with the fact I needed an automatic curtesy car. Couldn’t help enough.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Gemma, thank you so much for providing this lovely feedback for our Service Department. We're pleased we were able to accommodate your needs and you found our staff to be helpful. We look forward to seeing you at your next service! Kind regards,
  • Rating 5.0
    Great customer service, I was guided every step of the way. Everyone was very polite and helpful which put me at ease.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Lucas.
    Thank you for your review and wonderful feedback.
    It is great to hear that your experience with Ken Jervis was a positive one.
    I will personally pass on your sentiments to the team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Marvelous
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Leslie,
    Thank you for your review and 5* rating.
    It is pleasing to know that you're experience with Ken Jervis has been a positive one and we wish you many happy miles in your new car!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent handover, very prompt and accommodating. Showed us how many of the features worked on the car before we left. Highly recommend the dealership
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Kathleen, thank you ever so much for leaving this delightful review of Ken Jervis, Phil and your experience with our team. It's a pleasure to have handed over your new Motability vehicle and we wish you many happy miles in it! Please do recommend us to your family and friends and we look forward to welcoming you into our showroom again soon. Kind regards,
  • Rating 5.0
    John was amazing as always. So helpful and explained everything. Not the first car I have had from Ken Jervis, but it was my first motability car. Would highly recommend 5*
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Lorraine,
    Thank you for your review and positive feedback!
    John will be thrilled to read your kind words and I will personally pass them onto him :)
    We wish you many happy in your beautiful new car!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Good customer service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Stephen, many thanks for leaving this great 5-star review for Ken Jervis Kia and John, your Motability Specialist. It's been a pleasure providing you your new Motability vehicle, and we wish you many happy miles in your new car! Kind regards,
  • Rating 5.0
    Very good
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Francis, many thanks for taking your time to leave Ken Jervis Kia & Phil Bagshaw a 5-star review! We look forward to handing over your new Motability vehicle. Kind regards,
  • Rating 5.0
    Totally looked after from start to finish , all staff were lovely.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Joy, many thanks for taking your time to provide this great feedback of your Motability application with Phil & Ken Jervis Kia. We look forward to handing over your new car! Kind regards,
  • Rating 5.0
    Very smooth handover of my car, very professional service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Darren,
    Thank you for the wonderful feedback and 5* review.
    It is pleasing to hear that your experience with Ken Jervis was a positive one!
    The entire team wish you all the best and hope for many happy miles in your new car!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Amazing ! John took good care of me and took all the hassle out of it, thank you again .
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Debbie,
    Thank you for your wonderful review and feedback!
    It is great to hear that John took great care of you and your experience with Ken Jervis was a positive one!
    I will personally pass on your sentiments to John.
    We wish you many happy miles in your car, all the best.
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Was made very welcome and explained everything to me that o needed to know
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Stephen, thank-you for providing this great review of Ken Jervis Kia and our Motability team, it's a pleasure to help you with your application and we look forward to delivering your new Motability car. Kind regards,
  • Rating 5.0
    I was treated with a lot of respect. I was shown around the car I had chosen and the salesman was very knowledgeable. I had a good test drive and there was no limit on where I went. I would recommend them highly.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Patricia, it's a pleasure to read your kind words about our Dealership and Motability Specialist, Taylor. He has only been a Motability Specialists a matter of weeks but it's brilliant to read he treated you with respect, was knowledgeable and provided you with excellent customer service. We will be sure to pass along your kind words to Taylor and look forward to future dealing with you Patricia. Kind regards,

Similar Motability Scheme dealers

Start new search