Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(302 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
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Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Will Gibson
  • Shawn Snape
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

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Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    Provided exceptional service overall and all of thenm ensured that the service was delivered quickly professionally and easy
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Clare C.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service exceptional and that our team was able to deliver it quickly, professionally, and with ease. Your satisfaction is our top priority, and your kind words are truly appreciated.

    We are delighted to have earned a 5.0 rating from you and look forward to continuing to provide you with the best service possible. If you have any further needs or questions, please don't hesitate to reach out.

    Thank you once again for your support and trust in the Motability Scheme at Ken Jervis Kia Stoke-on-Trent.

    Warm regards,

    Richard Ashton
    Sales Manager
  • Rating 5.0
    All very friendly and helpful throughout the whole process
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Jack. Thanks for taking the time to leave a review. We are delighted that you came to us and we could look after you. We wish you many happy miles in your new Kia. All the best until next time Jack.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Amazing service, they explained everything in great detail.
    Phil, Zak the sales team members and Rich who is the sales manager have really looked after me.

    Really I am very pleased with the service.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Nicholas,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Ken Jervis Kia Stoke-on-Trent. It's fantastic to know that Phil, Zak, and Rich were able to assist you and provide detailed explanations throughout your visit.

    We strive to offer the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Kept in contact throughout, delivery on time, so far excellent.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Michael,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and that our team kept in contact throughout the process. Ensuring timely delivery and maintaining communication are top priorities for us, and it's great to know we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia.

    Best regards,

    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Exceptionally good. I was very impressed with their help and support.
    Nothing was too much trouble. They were brilliant.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Philip.

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were impressed with the help and support you received at Ken Jervis Kia Stoke-on-Trent. Our team strives to provide exceptional service, and it’s rewarding to know that we succeeded in making your experience a positive one. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    All the best Philip.

    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very friendly and helpful and understanding
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Rebecca,

    Thank you so much for taking the time to share your experience with us at Ken Jervis Kia Stoke-on-Trent. We are thrilled to hear that you found our team to be friendly, helpful, and understanding. Providing excellent service is our top priority, and your feedback is incredibly encouraging.

    We truly appreciate your 5-star rating and are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Richard Ashton - Sales Manager
  • Rating 5.0
    Always perfect experience, every time.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Daren,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently have a perfect experience with us at Ken Jervis Kia Stoke-on-Trent. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

    Best regards,
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Amazing service John went out of he way to help i would recommend kia anytime so helpfully kind and friendly I even got flowers a star service from start to fin
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Alfie-george B.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with John and that he went out of his way to assist you. It's fantastic to know that you found our service helpful, kind, and friendly. We're also delighted that you appreciated the flowers! Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very helpful and made sure I under stood everthing
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Lynn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and that everything was clearly explained to you. Ensuring our customers have a great experience and fully understand their options is very important to us. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Fantastic
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Pamela,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a positive experience with the Motability Scheme at Ken Jervis Kia Stoke-on-Trent. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Richard Ashton - Sales manager
  • Rating 5.0
    Very good thank you
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello John,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Ken Jervis Kia Stoke-on-Trent. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Very good. Very professional.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Kevin,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very good and professional. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Ken Jervis.

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    The dealer, was extremely polite, helpful and professional!!!
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Mandy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team at Ken Jervis Kia Stoke-on-Trent to be polite, helpful, and professional. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have made a positive impact on your experience.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Fabulous dealership friendly atmosphere great service.The team are really friendly and helpful, highly recommend
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Amanda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fabulous experience at our dealership and that you found our team friendly and helpful. Providing great service in a welcoming atmosphere is something we strive for, and your feedback truly means a lot to us.

    If there’s anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again at Ken Jervis Kia!

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    My experience was fab.very quick friendly service.
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Netta,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a fabulous experience with our quick and friendly service. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Ken Jervis Kia Stoke-on-Trent.

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Very friendly welcoming and user friendly!
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Timothy,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service friendly and welcoming. Our team at Ken Jervis Kia Stoke-on-Trent is dedicated to providing a user-friendly experience for all our customers, and it's fantastic to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Very helpful and very welcoming 10/10 customer service
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Zac,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our service both helpful and welcoming. Providing excellent customer service is a top priority for us at Ken Jervis Kia, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Richard Ashton - Sales Manager
  • Rating 5.0
    Very helpful friendly staff
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Deborah.
    Thank you for taking the time to leave a 5 star review. We are over the moon that you came to us. We hope we can welcome you back in future Deborah.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent communication with Taylor love the car. Thank you so much.
    Response from Ken Jervis Kia Stoke-on-Trent
    Dear Nicola,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with Taylor and that you love your new car. At Ken Jervis Kia Stoke-on-Trent, we strive to provide top-notch service and ensure our customers are happy with their mobility solutions. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Absolutely brilliant from start to finish. Fully updated on the process
    Response from Ken Jervis Kia Stoke-on-Trent
    Hello Shelby,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an absolutely brilliant experience with us from start to finish. Keeping our customers fully updated throughout the process is something we strive for, and it's great to know we met your expectations. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Richard Ashton - Sales Manager

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