Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(200 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
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Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
  • Garry Lambert
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Moss
  • Will Gibson
  • Shawn Snape
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    The staff were really friendly and able to answer all our questions.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning James,
    Thank you for taking the time to leave us such a positive review. We are delighted that we were able to help and hope to welcome you to our showroom again in future.
    All the best.
    Jamie Hancock
  • Rating 5.0
    Absolutely very helpful could fault there service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Jane.
    Thank you for leaving such a kind review. We are delighted we could be of assistance and look forward to greeting you again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Brilliant 👌
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Craig,
    Thank you for you 5* review and positive feedback!
    Great to hear that the service you received was brilliant and we look forward to seeing you again soon.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent customer service, extremely friendly, polite and knowledgeable.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Emma.
    Thank you so much for your kind review. It certainly seems like we have looked after you in a way which we would expect. It was a pleasure to be of service and we cannot wait to greet you again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Very good service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Andrew. Thank you for taking the time to leave a review.
    It is great to see that we have looked after you and hope we can do the same again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    They collected car as arranged and returned it later that day.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Martin,
    Thank you for your review and feedback!
    Great to hear that you found our collect & deliver service of value.
    I will pass your regards onto the service team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Great service!
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning,
    Thank you for your review and positive feedback!
    Great to know that you received great service from the team!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    It very good and very helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Paula,
    Thank you for your feedback and 5* review.
    I will pass your sentiments onto the team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Great service.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Kevin,
    Thank you for your review and feedback.
    Great to hear that you received great service from the team. I will personally share your sentiments with them.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Very good
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon June,
    Thank you for your 5* review and feedback!
    We wish you many happy miles in your new car!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    I was very happy with my new car
    Response from Ken Jervis Kia Stoke-on-Trent
    Goof Afternoon Anthony,
    Great to hear that you're happy with your new car!
    we cannot thank you enough for your business and look forward to seeing you again soon.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    was very helpful in making sure we got the right car for my needs
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon David,
    Thank you for your feedback and kind words. it is really pleasing to hear that your experience with Ken Jervis has been a positive one and we look forward to welcoming you back in the future.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Friendly welcome on arrival. Knowledgeable member of staff answered all of my questions about my chosen car. Order processed efficiently.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Timothy,
    Thank you for taking the time to leave Ken Jervis such a positive review!
    We cannot thank you enough for your kind words and I will personally pass on your sentiments to the team.
    We wish you many happy miles in your new car!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Sidney,
    Thank you for your review and 5* rating.
    Really pleasing to read that you found the service at Ken Jervis to be excellent :)
    We wish you many happy miles in your beautiful new car.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent service staff are very friendly and knowledgeable
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Carl,
    thank you for your feedback and wonderful review.
    Great to hear that you found the Ken Jervis team to be friendly and knowledgeable.
    Thanks again and all the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent service from ordering to receiving each staff couldn't be more helpful
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Linda,
    Thank you for taking the time to leave Ken Jervis such a wonderful review.
    I will personally pass on your sentiments to the team!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent service at ken jervis stoke collected my car and returned it
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Claire,
    Thank you for taking the time to leave Ken Jervis such a positive review.
    Great to hear that the collect & Delivery service was a smooth process for you.
    Thanks again
    All the best
    Dan Moss
    Service Manager
  • Rating 5.0
    Ken Jarvis have always been very good service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Evening Lynn,
    Thank you for your feedback and review. great to hear that you have always received good service from Ken Jervis and we cannot thank you enough for your loyalty and repeat business.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Very helpful staff
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Jodie,
    Thank you for taking the time to leave Ken Jervis a review. Really pleasing to hear that you found the staff helpful. I will pass on your sentiments to the team.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Prompt efficient service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Jodie,
    Thank you for you 5* review and kind words. Great to hear your experience with Ken Jervis has been a good one & we look forward to seeing you again soon.
    All the best
    Richard Ashton
    Sales Manager

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