Motability Scheme at Ken Jervis Kia Stoke-on-Trent

4.9
Rating 4.9
(223 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Contact information

Address
Cobridge Road
Hanley
Stoke-On-Trent ST1 5JU
GB
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Phone Number
Call Ken Jervis Kia Stoke-on-Trent on 01782 202782
01782 202782
01782 202782
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Philip Bagshaw
  • James Norwood
  • John Hart
  • Taylor Talbot
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Daniel Moss
  • Will Gibson
  • Shawn Snape
We recommend calling and booking an appointment before visiting.
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Accessibility features at Ken Jervis Kia Stoke-on-Trent

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Ken Jervis Kia Stoke-on-Trent

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Ken Jervis Kia Stoke-on-Trent can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Ken Jervis Kia Stoke-on-Trent on 01782202782 to make an appointment with our Motability specialist.

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Reviews at Ken Jervis Kia Stoke-on-Trent

  • Rating 5.0
    Polite friendly and courteous staff. Always pay attention to the detail, excellent service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Frances.
    Thank you so much for taking the time to leave us a 5 star review. We are delighted we were able to help and provide you with such a good experience.
    We look forward to seeing you again in future.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Lovely staff, helped as much as they could with what I needed and car came out cleaner than I went in. Thanks everyone
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Gemma.
    Thank you for your 5 star review. We are glad we were able to help and hope to see you in the showroom again next time.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Great service. Carl was very friendly and my car was returned swiftly
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Kay.
    Thank you for taking the time to leave us a 5 star review. We are delighted we could be of service and look forward to welcoming you again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very good as I expected. Was easy to pick my car as I knew what I wanted. It was an easy to do as Phil guided me through it
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Christopher,
    Thank you for taking the time to leave a 5 star review. We are delighted you had a great experience with Phil and look forward to welcoming you again in future. All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent service and Excellent customer care
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Anthony. Thank you for the 5 star review. We really appreciate you taking the time to leave us a review. We look forward to welcoming you back to the business again soon.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very good all round
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Beverley,
    Thank you for your review and 5* rating.
    I will personally share your feedback with the team :)
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Was good to come welcoming and pleasant kept us informed about the car
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Peter.
    Thank you for taking the time to leave us a 5 star review. We are delighted we were able to provide your new car and look forward to welcoming you again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Brilliant caring and efficient young man an asset to your team
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Richard.
    Thank you for taking the time to leave us a great review. We are delighted we were able to be of service and looked after you. We hope to see you again in the near future.
    All the best for now Richard.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Always give an excellent service to customers, on time and informative car cleaned as well thanks
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Afternoon Nicola,
    Thank you for your feedback and review :)
    I will share your sentiments with the service team.
    We look forward to welcoming you back next year.
    All the best
    Dan Moss
    Service Manager
  • Rating 5.0
    Friendly, and professional
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Morning Michelle,
    Thank you for your review and 5 star rating :)
    Great to see that you were looked after by the team here at Ken Jervis Kia.
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    Excellent experience.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning Andrew.
    Thank you for taking the time to leave us a 5 star review. We hope to see you in the showroom again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    The staff at Ken jervis kia are more interested in the customers then making the sale I highly recommend Ken jervis Kia
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning John.
    Thank you for your kind words, we are delighted we were able to help and take such good care of you. Hopefully we can help again next time, have a great Christmas and New Year John.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very helpful young man at the dealership. Guided me through the whole process.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good evening Anna.
    Thank you for taking the time to leave us a 5 star review. We are so glad we were able to help. Have a great Christmas and New Year.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Very good
    Response from Ken Jervis Kia Stoke-on-Trent
    Good morning, Thank you for taking the time to leave us a 5 star review. We are delighted we were able to help, and look forward to welcoming you to the showroom in the future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Fantastic staff, caring and friendly and nothing is too much trouble for them lovely people. Excellent experience
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Sandra.
    Thank you for taking the time to leave us such a kind review. We are delighted we could help and looked after you right.
    All the best.
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Really helpful and amazing work
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Leonard.
    Thank you for taking the time to leave us a five star review. We are glad that we were able to help and look forward to seeing you in the showroom again in future.
    All the best.
    Jamie Hancock
    Assistant Sales Manager
  • Rating 5.0
    Great customer service
    Response from Ken Jervis Kia Stoke-on-Trent
    Good afternoon Valerie.
    Thank you for taking the time to leave us a 5 star review, we are delighted we could help.
    All the best
    Jamie Hancock
    Assistant Sales Manager.
  • Rating 5.0
    Excellent service, very helpful, kept up to date, made the process for my first time simple and easy.
    Response from Ken Jervis Kia Stoke-on-Trent
    Good Evening Adam,
    Thank you for your review and positive feedback.
    Great to hear that you found the service you received a memorable one!
    All the best
    Richard Ashton
    Sales Manager
  • Rating 5.0
    No problem at all, service done collected and redelivery 5*
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi martin,
    Thank you for your review and kind words.
    I will share your sentiments with the service team
    All the best
    Dan Moss
    Service Manager
  • Rating 5.0
    Absolutely fabulous service can not fault anything
    Response from Ken Jervis Kia Stoke-on-Trent
    Hi Eleanor,
    Thank you for your review and 5* rating!
    fantastic to know you had a great experience with Ken Jervis.
    All the best
    Richard Ashton
    Sales Manager

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