Motability Scheme at Lookers Mercedes-Benz Stoke
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Cobridge Road
Stoke-On-Trent ST1 5JP
GB
Phone Number
Call Lookers Mercedes-Benz Stoke on 01782 202112
01782 202112
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Karen Kelsall
- Charlie Minors
- Peter Singh
- Joel Hellon
- Curtis Evans
- Graham Simm
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Simon Jackson
- Theo Malkin
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Lookers Mercedes-Benz Stoke
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Mercedes-Benz Stoke
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Stoke can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Stoke on 01782202112 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes-Benz Stoke
- Rating 5.0Oct 31, 2024Great experience from start to finish very helpful staff and couldn't have asked for more when I did have any enquiries, all went smoothly and was stress free. Would highly recommendResponse from Lookers Mercedes-Benz StokeOct 31, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
- Rating 5.0Aug 28, 2024Excellent service provided, friendly staff and take good care of your vehicle for the duration of the work carried out.Response from Lookers Mercedes-Benz StokeAug 28, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 7, 2024Quick, efficient and very good communication. ThankyouResponse from Lookers Mercedes-Benz StokeMar 7, 2024Thank you for your high star rating.
- Rating 4.0Jan 11, 2024Great was smoothly dealt with. Quick serviceResponse from Lookers Mercedes-Benz StokeJan 11, 2024Hello Naila A.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Aug 23, 2023Exceptional customer service, very helpful and friendly.Response from Lookers Mercedes-Benz StokeAug 23, 2023Thank you for your high star rating.
- Rating 5.0Aug 17, 2023Great customer service polite staff prompt actionsResponse from Lookers Mercedes-Benz StokeAug 17, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure the receives the recognition they deserve. Many thanks
- Rating 5.0Aug 4, 2023Always first classResponse from Lookers Mercedes-Benz StokeAug 4, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 14, 2023Great service and very helpful and pleasant staffResponse from Lookers Mercedes-Benz StokeJun 14, 2023Thank you for your high star rating.
- Rating 5.0May 23, 2023Picked up my car at 9 and it was back before 1. The gentleman who collects the cars is polite and friendlyResponse from Lookers Mercedes-Benz StokeMay 24, 2023Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
- Rating 5.0May 22, 2023The Customer Service received was excellent.Response from Lookers Mercedes-Benz StokeMay 22, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 1.0May 19, 2023Disgusting smell of a moth ball type smell when collect carResponse from Lookers Mercedes-Benz StokeMay 19, 2023thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth. If you could email enquiries.mercedesbenznorth@lookers.co.uk with you contact details please
- Rating 5.0Apr 20, 2023Excellent serviceResponse from Lookers Mercedes-Benz StokeApr 20, 2023Hello Sandra E.. Thank you for taking the time to leave us a review about your visit.
- Rating 5.0Jan 18, 2023Fantastic Couldn’t thank them enough when I was broke down for getting me a hire car Steve from service at Stoke-on-Trent is an amazing guy and help me He couldn’t do enough to make sure that I was safe thank you Steve my car was sorted in a couple of days And I was kept well informed of what was going onResponse from Lookers Mercedes-Benz StokeJan 18, 2023Hi Ewan thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Steve receives recognition for his fantastic customer service which he provided to you. Kind regards,
- Rating 5.0Jan 9, 2023Service good C. CollisResponse from Lookers Mercedes-Benz StokeJan 9, 2023Thank you for your high star rating.
- Rating 5.0Dec 29, 2022Very helpful shame Mercedes isn’t on the list now .Response from Lookers Mercedes-Benz StokeDec 29, 2022Thank you for the 5 star review and the feedback regarding the availability of new cars on the scheme. We really hope we can bring them back in the near future. Kind regards.
- Rating 4.0Dec 21, 2022A few issues but got there in the endResponse from Lookers Mercedes-Benz StokeDec 21, 2022Hello Lewis M.. Thank you for taking the time to leave us a review about your visit.
- Rating 4.0Dec 16, 2022Could of had more updates or an idea how long it would takeResponse from Lookers Mercedes-Benz StokeDec 16, 2022Thank you for taking your time to leave this feedback. I am sorry to hear that your experience lacked the update information on the day. I will pass this on to the team.
- Rating 5.0Dec 2, 2022Excellent customer service
- Rating 5.0Oct 19, 2022It’s always 5* with Mercedes Benz at Stoke. They’re absolutely brilliant. Can’t do enough for you. They really do look after you. Always number one for meResponse from Lookers Mercedes-Benz StokeOct 19, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Simon and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks
- Rating 5.0Sep 30, 2022Excellent customer service. Fast and efficient.very friendly
staff.arranged for collection and delivery,they arrived within the time frame given by myself and was also delivered back within their time frame .would highly recommend Mercedes across all their departments.Response from Lookers Mercedes-Benz StokeSep 30, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring!