Motability Scheme at Brayleys Nissan Stourbridge

Motability Scheme at Brayleys Nissan Stourbridge

4.9
Rating 4.9
(405 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Contact information

Address
Brettell Lane
Brierley Hill
Stourbridge DY5 3LS
GB
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Phone Number
Call Brayleys Nissan Stourbridge on 01384 574444
01384 574444
01384 574444
Website

Visit dealer website

Email

stourbridge@westway.co.uk

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Jonathan Smith
  • Thomas Stokes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • George Mansell
  • Scott Wesley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayleys Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayleys Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Brayleys Nissan Stourbridge

  • Rating 5.0
    Arrived on time lovely lady on reception car was done in allocated time explained what they had done and sent a video of health check. Enjoyed the complimentary coffee
    Response from Brayleys Nissan Stourbridge
    Dear Angela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Brayleys Nissan Stourbridge. It's great to know that our team, especially our lovely receptionist, made your visit enjoyable and that you appreciated the video health check and complimentary coffee. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. We look forward to welcoming you back in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Good
    Response from Brayleys Nissan Stourbridge
    Hello John M.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful kept me informed every step of the way collected and returned my vehicle
    Response from Brayleys Nissan Stourbridge
    Hello Anthony,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and that we kept you informed throughout the process. It's great to know that the collection and return of your vehicle went smoothly. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Really helpful and informative. Would reccomend them without hesitation
    Response from Brayleys Nissan Stourbridge
    Dear Shane Y.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and informative. Your recommendation means a lot to us, and we are delighted to have earned your trust and satisfaction.

    At Brayleys Nissan Stourbridge, we strive to provide the best possible experience for our customers, and it's feedback like yours that motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Jonathan smith made the whole process so simple, lovely, efficient and knowledgeable man
    Response from Brayleys Nissan Stourbridge
    Dear Yvette S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Jonathan Smith. It's fantastic to know that he made the process simple and efficient for you. We take pride in our team's knowledge and dedication to providing excellent service, and your feedback reaffirms the hard work we put in every day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful nothing was to much trouble
    Response from Brayleys Nissan Stourbridge
    Hello Ronald,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and that nothing was too much trouble. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Friendly staff
    Response from Brayleys Nissan Stourbridge
    Dear Matthew L.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our staff friendly during your visit to Brayleys Nissan Stourbridge. Providing excellent customer service is a top priority for us, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very pleasant experience it was easy and straightforward booking my car in, thank you x
    Response from Brayleys Nissan Stourbridge
    Hello Susan,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasant experience and found the booking process easy and straightforward. Your feedback means a lot to us, and we're delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very approachable and helpful
    Response from Brayleys Nissan Stourbridge
    Hello Balraz R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team approachable and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The service was great. Explained clearly. Run smoothly. Helpful. An awesome outcome.
    Response from Brayleys Nissan Stourbridge
    Dear Ashleigh A.,

    Thank you so much for taking the time to share your positive experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you found our service to be great and that everything was explained clearly and ran smoothly. Our team strives to be as helpful as possible, and it's wonderful to know that you had an awesome outcome.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Happy with person man who been came my house to pick up my car for MOT then when MOT finish they send me video etc then bring my car back to home 10/10
    Response from Brayleys Nissan Stourbridge
    Hello Julie,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience with our service, especially with the convenience of having your car picked up and returned to your home. It's great to know that the video updates were helpful for you as well.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your 10/10 rating!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Brilliant service from Brayleys nissan again.
    Response from Brayleys Nissan Stourbridge
    Hello Debbie,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a brilliant experience with us at Brayleys Nissan Stourbridge. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Excellent. Service performed whilst I waited as per my booking request. Couple of warranty issues dealt with at same time. Staff efficient and approachable. 10/10.
    Response from Brayleys Nissan Stourbridge
    Dear Michael R.,

    Thank you so much for taking the time to share your positive experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you found our service excellent and that we were able to address your warranty issues efficiently during your visit. Our team strives to be approachable and efficient, and your feedback is a wonderful affirmation of their hard work.

    We truly appreciate your 10/10 rating and are delighted that we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Amazing
    Response from Brayleys Nissan Stourbridge
    Hello Ramil G.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Amazing experience literally went above and beyond. Made it simple and easy. Truly listened to my needs and I can not speak more highly of the wonderful experience.
    Especially Jonathan he is a natural people person and his kindness is unmatched he is a credit too them and more
    Response from Brayleys Nissan Stourbridge
    Hello Lucy O.,

    Thank you so much for taking the time to share your wonderful experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you found the process simple and easy, and that we were able to meet your needs effectively. Your kind words about Jonathan are greatly appreciated, and we will be sure to pass along your compliments to him. It's always our goal to provide exceptional service, and feedback like yours motivates us to continue doing our best. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    We dealt with Tom at the Stourbridge/Brierley Hill Branch and he was very helpful and very thorough.
    Response from Brayleys Nissan Stourbridge
    Dear Tracy W.,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that Tom was able to assist you effectively and that you found his service both helpful and thorough. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to provide the best service possible to all our customers, and your kind words are a great encouragement to our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very friendly and helpful.
    Response from Brayleys Nissan Stourbridge
    Hello Dawn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team at Brayleys Nissan Stourbridge
  • Rating 5.0
    Excellent
    Response from Brayleys Nissan Stourbridge
    Hello Michael S.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Customer service 10/10. From the very first phone call to the collection of the car everything was absolutely spot on. We were kept informed about everything and nothing was too much trouble.
    Jonathan was really helpful and informative from the get go.
    Response from Brayleys Nissan Stourbridge
    Hello Dean P.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Brayleys Nissan Stourbridge. It's fantastic to know that Jonathan and the rest of our staff were able to provide you with the exceptional service you deserve, keeping you informed every step of the way.

    Your kind words and perfect rating mean a lot to us, and we are delighted that everything was spot on from your first phone call to the collection of your car. We strive to make every customer's experience as seamless and enjoyable as possible, and it's rewarding to know we succeeded in doing so for you.

    Thank you once again for your review. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Easy
    Response from Brayleys Nissan Stourbridge
    Hello Jared,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found your experience with us easy and that you rated us 5 out of 5! At Brayleys Nissan Stourbridge, we strive to make the process as smooth and straightforward as possible for our customers. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team

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