Motability Scheme at Brayleys Nissan Stourbridge

Motability Scheme at Brayleys Nissan Stourbridge

4.9
Rating 4.9
(414 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00

Contact information

Address
Brettell Lane
Brierley Hill
Stourbridge DY5 3LS
GB
Phone Number
Call Brayleys Nissan Stourbridge on 01384 574444
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Jonathan Smith
  • Thomas Stokes
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • George Mansell
  • Scott Wesley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayleys Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayleys Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability Scheme specialist.

Reviews at Brayleys Nissan Stourbridge

  • Rating 5.0
    Derek was amazing as always, we are very happy from start to finish, worth the wait.
  • Rating 5.0
    Absolutely first class
  • Rating 5.0
    John was amazing he spoke about everything show me what was best for me the driver and aswell as my family top sales guy
    Response from Brayleys Nissan Stourbridge
    Hello Daniel,

    Thank you so much for taking the time to leave such a wonderful review. We're thrilled to hear that John was able to assist you effectively and provide you with the best options for both you and your family. We pride ourselves on our customer service, and it's fantastic to know that John made such a positive impression. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful. Took their time explaining how the mobility works. Very pleased.thankyou Tom
    Response from Brayleys Nissan Stourbridge
    Dear Karen B.,

    Thank you so much for taking the time to share your positive experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you found our team helpful and that they took the time to explain how the mobility scheme works. Your satisfaction is our top priority, and it's wonderful to know that you are very pleased with our service.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Great service from start to finish, couldn't fault the motability service received from Brayley Nissan, thank you.
    Response from Brayleys Nissan Stourbridge
    Hello Lewis,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our Motability service at Brayleys Nissan Stourbridge. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Tom stokes was a star helped me with everything I needed to know as it’s my first time getting a disability car
    Response from Brayleys Nissan Stourbridge
    Dear Sabrina W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Tom Stokes was able to assist you effectively during your first experience with getting a disability car. Providing exceptional service is our top priority, and it's fantastic to know that Tom was able to help you with everything you needed.

    Your 5-star rating is greatly appreciated, and it motivates us to continue delivering the best possible service to all our customers. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Brayleys Nissan Stourbridge.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Derek at Brayleys was very welcoming. He talked me through everything. Handover went very smoothly. Would highly recommend Brayleys for a new car.
    Response from Brayleys Nissan Stourbridge
    Dear Debbie,

    Thank you so much for taking the time to share your wonderful feedback with us. We're thrilled to hear that Derek provided you with a welcoming experience and that the handover process went smoothly. Your recommendation means a lot to us, and we're delighted to know that you are satisfied with your new car from Brayleys Nissan Stourbridge.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Great customer care.. went through all the controls for me. Even set up my phone to the car which is a new thing for me.
    Response from Brayleys Nissan Stourbridge
    Hello Nigel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our team at Brayleys Nissan Stourbridge. It's fantastic to know that our staff could assist you with the controls and setting up your phone, making your experience with your new car even better. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    The lady on reception was very helpful
    Response from Brayleys Nissan Stourbridge
    Hello Gail,

    Thank you so much for taking the time to share your positive experience with us at Brayleys Nissan Stourbridge. We're thrilled to hear that our receptionist was able to assist you effectively. Your feedback is greatly appreciated and will be shared with our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Arrived on time lovely lady on reception car was done in allocated time explained what they had done and sent a video of health check. Enjoyed the complimentary coffee
    Response from Brayleys Nissan Stourbridge
    Dear Angela,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Brayleys Nissan Stourbridge. It's great to know that our team, especially our lovely receptionist, made your visit enjoyable and that you appreciated the video health check and complimentary coffee. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. We look forward to welcoming you back in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Good
    Response from Brayleys Nissan Stourbridge
    Hello John M.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful kept me informed every step of the way collected and returned my vehicle
    Response from Brayleys Nissan Stourbridge
    Hello Anthony,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and that we kept you informed throughout the process. It's great to know that the collection and return of your vehicle went smoothly. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Really helpful and informative. Would reccomend them without hesitation
    Response from Brayleys Nissan Stourbridge
    Dear Shane Y.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service helpful and informative. Your recommendation means a lot to us, and we are delighted to have earned your trust and satisfaction.

    At Brayleys Nissan Stourbridge, we strive to provide the best possible experience for our customers, and it's feedback like yours that motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Jonathan smith made the whole process so simple, lovely, efficient and knowledgeable man
    Response from Brayleys Nissan Stourbridge
    Dear Yvette S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Jonathan Smith. It's fantastic to know that he made the process simple and efficient for you. We take pride in our team's knowledge and dedication to providing excellent service, and your feedback reaffirms the hard work we put in every day.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful nothing was to much trouble
    Response from Brayleys Nissan Stourbridge
    Hello Ronald,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and that nothing was too much trouble. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Friendly staff
    Response from Brayleys Nissan Stourbridge
    Dear Matthew L.,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our staff friendly during your visit to Brayleys Nissan Stourbridge. Providing excellent customer service is a top priority for us, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very pleasant experience it was easy and straightforward booking my car in, thank you x
    Response from Brayleys Nissan Stourbridge
    Hello Susan,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasant experience and found the booking process easy and straightforward. Your feedback means a lot to us, and we're delighted to have been able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very approachable and helpful
    Response from Brayleys Nissan Stourbridge
    Hello Balraz R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team approachable and helpful. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The service was great. Explained clearly. Run smoothly. Helpful. An awesome outcome.
    Response from Brayleys Nissan Stourbridge
    Dear Ashleigh A.,

    Thank you so much for taking the time to share your positive experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you found our service to be great and that everything was explained clearly and ran smoothly. Our team strives to be as helpful as possible, and it's wonderful to know that you had an awesome outcome.

    Your feedback is incredibly valuable to us, and your kind words motivate us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Happy with person man who been came my house to pick up my car for MOT then when MOT finish they send me video etc then bring my car back to home 10/10
    Response from Brayleys Nissan Stourbridge
    Hello Julie,

    Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience with our service, especially with the convenience of having your car picked up and returned to your home. It's great to know that the video updates were helpful for you as well.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your 10/10 rating!

    Best regards,
    The Brayleys Nissan Stourbridge Team

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