Motability Scheme at Brayleys Nissan Stourbridge

Motability Scheme at Brayleys Nissan Stourbridge

4.8
Rating 4.8
(379 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Contact information

Address
Brettell Lane
Brierley Hill
Stourbridge DY5 3LS
GB
Get directions
Phone Number
Call Brayleys Nissan Stourbridge on 01384 574444
01384 574444
01384 574444
Website

Visit dealer website

Email

stourbridge@westway.co.uk

Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Jonathan Smith
  • Thomas Stokes
  • Robert Dabbs
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • George Mansell
  • Scott Wesley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayleys Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayleys Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Brayleys Nissan Stourbridge

  • Rating 5.0
    Great customer service
    Response from Brayleys Nissan Stourbridge
    Hello Glynis,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service at Brayleys Nissan Stourbridge. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Friendly and efficient
    Response from Brayleys Nissan Stourbridge
    Dear Barrie H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service at Brayleys Nissan Stourbridge to be friendly and efficient. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    We strive to provide the best possible experience for all our customers, and your kind words are a testament to the hard work of our team. If there is anything else we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Our experience was really good very helpful and friendly
    Response from Brayleys Nissan Stourbridge
    Hello Ronald,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you found our team helpful and friendly. Your positive feedback is incredibly valuable to us and motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Excellent customer service
    Response from Brayleys Nissan Stourbridge
    Hello Craig R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent customer service experience at Brayleys Nissan Stourbridge. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Amazing service was done quickly and staff were very friendly never had a problem with nissan
    Response from Brayleys Nissan Stourbridge
    Hello Leslie,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that you received amazing service and found our staff to be friendly. It's wonderful to know that we have met your expectations and that you have never had a problem with Nissan. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Great, always helpful.
    Response from Brayleys Nissan Stourbridge
    Hello Simon,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you find our team at Brayleys Nissan Stourbridge always helpful. Providing great service is our top priority, and your feedback is incredibly rewarding. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 1.0
    the exchange car was dirty.
    The service was okay
  • Rating 5.0
    Excellent service. Very smooth handover.
    Response from Brayleys Nissan Stourbridge
    Hello Louisianna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that the handover process went smoothly. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Friendly, helpful service. Kept updated regularly.
    Response from Brayleys Nissan Stourbridge
    Hello George G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful, and that you appreciated the regular updates. At Brayleys Nissan Stourbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Excellent Service.
    Response from Brayleys Nissan Stourbridge
    Hello Keith,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Brayleys Nissan Stourbridge. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Always polite professional and the service second to none
    Response from Brayleys Nissan Stourbridge
    Dear Mandy B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be polite and professional. At Brayleys Nissan Stourbridge, we strive to provide the best possible experience for all our customers, and your feedback is a testament to our team's dedication. We truly appreciate your kind words and your perfect rating. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Friendly and helpful. Very clean showroom to wait in. Explained where I could go to get tyre fixed.
    Response from Brayleys Nissan Stourbridge
    Hello Luke S.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our showroom clean and our team friendly and helpful. It's great to know that we could assist you with directions for getting your tyre fixed. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Brayleys Nissan Stourbridge. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Quick and professional.
    Response from Brayleys Nissan Stourbridge
    Dear Joann R.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service quick and professional. At Brayleys Nissan Stourbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Rob the Sales chap was so caring and professional. Nothing was too much trouble
    Went the extra mile to make the transaction smooth and comfortable Explains all the tech on the vehicle in simple terms and makes a person feel confident to drive a new vehicle
    Response from Brayleys Nissan Stourbridge
    Dear Trevor S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rob at Brayleys Nissan Stourbridge. It's fantastic to know that he was able to make your transaction smooth and comfortable, going the extra mile to ensure everything was just right for you.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Rob and the rest of our team. We are committed to providing exceptional service to all our customers, and your feedback is a great reminder of why we do what we do.

    If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very good customer service
    Response from Brayleys Nissan Stourbridge
    Hello Glynis R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our customer service at Brayleys Nissan Stourbridge. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Really helpful, knowledgeable. Kept informed all way through
    Response from Brayleys Nissan Stourbridge
    Hello Lara,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and knowledgeable, and that you felt well-informed throughout your experience with us. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team at Brayleys Nissan Stourbridge
  • Rating 5.0
    Tom the sales guy was first class answered all my questions kept me informed all the way to collecting my car,the dealership was very helpful as well.
    Response from Brayleys Nissan Stourbridge
    Hello Christopher W.,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that Tom provided you with first-class service and that all your questions were answered throughout the process. It's wonderful to know that you felt well-informed and supported by our dealership team. Your feedback is greatly appreciated, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful and very polite.
    Response from Brayleys Nissan Stourbridge
    Hello Kyle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and polite during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Quick efficient friendly
    Response from Brayleys Nissan Stourbridge
    Hello Barrie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service quick, efficient, and friendly. Providing an excellent experience for our customers is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Great experience.. all our questions were answered and everything was explained clearly.
    Response from Brayleys Nissan Stourbridge
    Hello Mark H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Brayleys Nissan Stourbridge. Our team always strives to ensure that all questions are answered and everything is explained clearly, so it's fantastic to know we met your expectations. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team

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