Motability Scheme at Brayleys Nissan Stourbridge

Motability Scheme at Brayleys Nissan Stourbridge

4.9
Rating 4.9
(371 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00

Contact information

Address
Brettell Lane
Brierley Hill
Stourbridge DY5 3LS
GB
Phone Number
Call Brayleys Nissan Stourbridge on 01384 574444
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Jonathan Smith
  • Thomas Stokes
  • Robert Dabbs
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • George Mansell
  • Scott Wesley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayleys Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayleys Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability Scheme specialist.

Reviews at Brayleys Nissan Stourbridge

  • Rating 5.0
    Friendly, helpful service. Kept updated regularly.
    Response from Brayleys Nissan Stourbridge
    Hello George G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly and helpful, and that you appreciated the regular updates. At Brayleys Nissan Stourbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Excellent Service.
    Response from Brayleys Nissan Stourbridge
    Hello Keith,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Brayleys Nissan Stourbridge. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Always polite professional and the service second to none
    Response from Brayleys Nissan Stourbridge
    Dear Mandy B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be polite and professional. At Brayleys Nissan Stourbridge, we strive to provide the best possible experience for all our customers, and your feedback is a testament to our team's dedication. We truly appreciate your kind words and your perfect rating. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Friendly and helpful. Very clean showroom to wait in. Explained where I could go to get tyre fixed.
    Response from Brayleys Nissan Stourbridge
    Hello Luke S.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our showroom clean and our team friendly and helpful. It's great to know that we could assist you with directions for getting your tyre fixed. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Brayleys Nissan Stourbridge. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Quick and professional.
    Response from Brayleys Nissan Stourbridge
    Dear Joann R.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service quick and professional. At Brayleys Nissan Stourbridge, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Rob the Sales chap was so caring and professional. Nothing was too much trouble
    Went the extra mile to make the transaction smooth and comfortable Explains all the tech on the vehicle in simple terms and makes a person feel confident to drive a new vehicle
    Response from Brayleys Nissan Stourbridge
    Dear Trevor S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Rob at Brayleys Nissan Stourbridge. It's fantastic to know that he was able to make your transaction smooth and comfortable, going the extra mile to ensure everything was just right for you.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Rob and the rest of our team. We are committed to providing exceptional service to all our customers, and your feedback is a great reminder of why we do what we do.

    If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very good customer service
    Response from Brayleys Nissan Stourbridge
    Hello Glynis R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with our customer service at Brayleys Nissan Stourbridge. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Really helpful, knowledgeable. Kept informed all way through
    Response from Brayleys Nissan Stourbridge
    Hello Lara,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful and knowledgeable, and that you felt well-informed throughout your experience with us. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team at Brayleys Nissan Stourbridge
  • Rating 5.0
    Tom the sales guy was first class answered all my questions kept me informed all the way to collecting my car,the dealership was very helpful as well.
    Response from Brayleys Nissan Stourbridge
    Hello Christopher W.,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that Tom provided you with first-class service and that all your questions were answered throughout the process. It's wonderful to know that you felt well-informed and supported by our dealership team. Your feedback is greatly appreciated, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful and very polite.
    Response from Brayleys Nissan Stourbridge
    Hello Kyle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and polite during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Brayleys Nissan Stourbridge.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Quick efficient friendly
    Response from Brayleys Nissan Stourbridge
    Hello Barrie,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our service quick, efficient, and friendly. Providing an excellent experience for our customers is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Great experience.. all our questions were answered and everything was explained clearly.
    Response from Brayleys Nissan Stourbridge
    Hello Mark H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with us at Brayleys Nissan Stourbridge. Our team always strives to ensure that all questions are answered and everything is explained clearly, so it's fantastic to know we met your expectations. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    very good
    Response from Brayleys Nissan Stourbridge
    Hello Gary,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Everything was excellent it all went extremely well and we were very happy, thank you so much.
    Response from Brayleys Nissan Stourbridge
    Dear Donald C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience at Brayleys Nissan Stourbridge was excellent and that everything went extremely well. Your satisfaction is our top priority, and it’s fantastic to know that you were very happy with our service.

    Your kind words and perfect rating are greatly appreciated and will be shared with our team. We look forward to welcoming you back in the future and continuing to meet your mobility needs.

    Thank you once again for your support.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    My experience has been very good both on the phone to book an appointment with the showroom! Tom was very helpful throughout he has answered all my questions fully and been very patient and supportive.
    Highly recommend
    Response from Brayleys Nissan Stourbridge
    Dear Angela M.,

    Thank you so much for taking the time to share your experience with us at Brayleys Nissan Stourbridge. We are thrilled to hear that your interaction with our team, especially with Tom, was so positive. It's wonderful to know that he was able to assist you effectively and provide the support you needed. Your recommendation means a lot to us, and we are grateful for your kind words and the perfect rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Amazing service and got the car with no hassle. It was quick and easy to choose the car suitable for us and our sales person (Derek) got us set up and the car ready for us within the week, which was way quicker than expected. Really friendly and was great at explaining everything we needed to know about the scheme and car to us. Great job; really appreciated!!!
    Response from Brayleys Nissan Stourbridge
    Dear Neelam A.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an amazing experience at Brayleys Nissan Stourbridge and that Derek was able to assist you in finding the perfect car with ease and efficiency. It's fantastic to know that everything was explained clearly and that you received your car quicker than expected.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    David was great and explained all the features of the car for me very well.
    Response from Brayleys Nissan Stourbridge
    Hello Keighton M.,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that David was able to assist you effectively and explain all the features of the car to your satisfaction. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Good service
    Response from Brayleys Nissan Stourbridge
    Hello Richard,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you received good service during your visit to Brayleys Nissan Stourbridge. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Good
    Response from Brayleys Nissan Stourbridge
    Hello Paul,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Brayleys Nissan Stourbridge. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you or if you have any further comments, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Really lovely polite and helpful
    Response from Brayleys Nissan Stourbridge
    Hello Mckenzie B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be polite and helpful during your visit. Providing excellent service is our top priority, and your feedback truly means a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Brayleys Nissan Stourbridge in the future.

    Best regards,
    The Motability Scheme Team at Brayleys Nissan Stourbridge

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