Motability Scheme at Brayleys Nissan Stourbridge

Motability Scheme at Brayleys Nissan Stourbridge

4.9
Rating 4.9
(343 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00

Contact information

Address
Brettell Lane
Brierley Hill
Stourbridge DY5 3LS
GB
Phone Number
Call Brayleys Nissan Stourbridge on 01384 574444
Reviews
Visit dealer website

Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Derek Fardy
  • Jonathan Smith
  • Thomas Stokes
  • David Barker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Tracey Cox
  • George Mansell
  • Scott Wesley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Brayleys Nissan Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Brayleys Nissan Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

West Way Nissan Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact West Way Nissan Stourbridge on 01384574444 to make an appointment with our Motability Scheme specialist.

Reviews at Brayleys Nissan Stourbridge

  • Rating 5.0
    Very professional, knowledge of the cars was great. Very smooth from start to finnish. Was not rushed. Tom was amazing.
    Response from Brayleys Nissan Stourbridge
    Hello Charlie J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a smooth experience with us at Brayleys Nissan Stourbridge. It's fantastic to know that Tom was able to assist you with his professional knowledge and that you felt unrushed throughout the process. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very professional service from everyone we encountered, especially Derek who dealt with our car application to handing it over. Show room was very presentable and excellent facilities.
    Response from Brayleys Nissan Stourbridge
    Dear Rosemarie W.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had a positive experience at Brayleys Nissan Stourbridge. It's fantastic to know that Derek and the rest of our team provided you with professional service throughout your car application process. We take great pride in maintaining a presentable showroom and excellent facilities, and your kind words affirm our efforts.

    Your satisfaction is our top priority, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful and quick and easy to complete order over the phone/online
    Response from Brayleys Nissan Stourbridge
    Hello George,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found the process of completing your order over the phone and online to be helpful, quick, and easy. At Brayleys Nissan Stourbridge, we strive to make every experience as seamless as possible for our customers, and your feedback is a great testament to our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful and informative and answered all our questions to put us at ease.
    Response from Brayleys Nissan Stourbridge
    Hello Ronald,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our team at Brayleys Nissan Stourbridge to be helpful and informative. It's wonderful to know that we were able to answer all your questions and put you at ease. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 1.0
    Not happy at all no car mats even in it and there's a scratch on the wing mirror
  • Rating 5.0
    Very helpful informative done his job well
    Response from Brayleys Nissan Stourbridge
    Dear Ronald T.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service helpful and informative. Our team at Brayleys Nissan Stourbridge is dedicated to providing the best experience possible, and it’s wonderful to know that we met your expectations. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 1.0
    I have sent my response earlier.
    DISSAPOINTED WITH THE SERVICE!!!!
  • Rating 5.0
    Absolutley fantastic from start to finish. Derek was very helpful and explained everything fully even to showing me all the gadgets in the new car. Super happy I chose them to support me with my first mobility car.
    Response from Brayleys Nissan Stourbridge
    Dear Fletcher A.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us at Brayleys Nissan Stourbridge. Derek will be delighted to know that his efforts in explaining everything and showcasing the features of your new car made such a positive impact. It's great to know that you are super happy with your choice for your first mobility car. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to support you in the future.

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Help me out and treaded my like a normly person l would rate this at 125percent
    Response from Brayleys Nissan Stourbridge
    Hello Mark E.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you felt well-treated and appreciated during your visit to Brayleys Nissan Stourbridge. Our team strives to provide exceptional service to all our customers, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Polite and considerate job well done
    Response from Brayleys Nissan Stourbridge
    Dear Susan,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service polite and considerate. At Brayleys Nissan Stourbridge, we strive to provide the best possible experience for all our customers, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Brayleys Nissan Stourbridge Team
  • Rating 5.0
    Very helpful
    Response from Brayleys Nissan Stourbridge
    Hi Diane, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
  • Rating 5.0
    The service was of a very high standard.
    The car was collected early morning by a lovely man and as back to me by 2.00.
    I was sent a video to explain what had been done to the car as well.
    I am very pleased with the service as it was hassle free.
    Response from Brayleys Nissan Stourbridge
    Hi Lorna, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
  • Rating 5.0
    Faultless from start to finish
    Response from Brayleys Nissan Stourbridge
    Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
  • Rating 5.0
    Excellent service from Derick from start to finish. The whole process was fully explained which made it an enjoyable experience. Professional and courteous at all times. Would highly recommend
    Response from Brayleys Nissan Stourbridge
    Dear Karen M,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with Derick and that the entire process was enjoyable for you. Providing professional and courteous service is our top priority, and it’s gratifying to know that we met your expectations.

    Your recommendation means a lot to us, and we truly appreciate your kind words. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

    Warm regards,

    The Brayleys Nissan Stourbridge Team
  • Rating 5.0
    The whole process was simple and efficient which made the process run smoothly.
    Response from Brayleys Nissan Stourbridge
    Hi Robert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
  • Rating 4.0
    The whole process was simple and straightforward.
    Response from Brayleys Nissan Stourbridge
    Hi Robert, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
  • Rating 5.0
    Straightforward and good. Polite salesman who knew his stuff
    Response from Brayleys Nissan Stourbridge
    Hi Sandra, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
  • Rating 5.0
    Very nice
    Response from Brayleys Nissan Stourbridge
    Hi Mahtab, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
  • Rating 5.0
    Excellent service, all explained in a down to earth way. Couldn't believe how easy it all was to place a mobility car order.
    Response from Brayleys Nissan Stourbridge
    Hi Fiona, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
  • Rating 5.0
    Great 👍
    Response from Brayleys Nissan Stourbridge
    Hi Teresa, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

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