Motability Scheme at Johnsons Volkswagen Stourbridge

4.9
Rating 4.9
(93 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30

Welcome to Johnsons Volkswagen Stourbridge

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Johnsons Volkswagen Stourbridge can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Johnsons Volkswagen Stourbridge on 01384397600 to make an appointment with our Motability specialist.

Contact information

Address
Millennium House, Audnam
Amblecote
Stourbridge DY8 4AH
GB
Phone Number
Call Johnsons Volkswagen Stourbridge on 01384 397600
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Karim Carugati
  • Shaun Finnegan
  • Shakha Begum
  • Harinder Singh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Paul Robinson
  • Brandon Dudfield
We recommend calling and booking an appointment before visiting.
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Accessibility features at Johnsons Volkswagen Stourbridge

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Johnsons Volkswagen Stourbridge

  • Rating 5.0
    Excellent service, can’t wait to recieve our new car
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for taking the time to share your feedback with us. Customer satisfaction is our top priority, and your input helps us continually improve our services. As we strive for excellence, rest assured that your comments will be carefully considered as we work towards delivering even better experiences in the future. Should you have any further questions or concerns, please don't hesitate to reach out to us. We sincerely appreciate your business and look forward to serving you again in the future. Until then, happy motoring!
  • Rating 5.0
    Really straightforward and simple! Informative but not overwhelming with the information. Car handover is nice and quick and easy too. Many thanks!!
    Response from Johnsons Volkswagen Stourbridge
    We're thrilled to hear that your experience with us was straightforward and simple! Making the car buying process as smooth as possible is always our goal, and we're glad that you found the information provided to be informative without being overwhelming. Our team works hard to ensure that car handovers are quick and easy, so it's fantastic to know that you had a positive experience. Thank you for choosing us, and if you have any further questions or need assistance in the future, please don't hesitate to reach out.
  • Rating 5.0
    A lovely experience with lovely people thank you for all your support and help
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Karin was very efficient and explained everything to me.
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Friendly, informative sales rep Clive couldn't ask for better service.
    Response from Johnsons Volkswagen Stourbridge
    Thank you for your positive feedback! We're thrilled to hear that Clive provided friendly and informative service. Delivering excellent customer service is our goal, and we appreciate your kind words. If there's anything else you need or if you have more questions in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
  • Rating 5.0
    Excellent service
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us. We look forward to dealing with you again and happy motoring! Many thanks.
  • Rating 4.0
    Overall ok.
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    I received the very best customer service from Clive Harris at your Audnam branch in Stourbridge.

    Clive was professional, friendly and knowledgeable. From the start of the process to me collecting the car, Clive kept me updated with emails and phone calls and was always polite and friendly.

    I will be back in the future to renew my mobility application and I look forward to working with Clive in the future.
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    Very good and helpful
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks
  • Rating 5.0
    First car I’ve ever signed for ever, so for me was a great experience and Chris stone was very professional and easy to talk to.
    Response from Johnsons Volkswagen Stourbridge
    That's fantastic to hear! We're glad that Chris Stone made the experience a great one for you. Being professional and approachable is key, especially when it's your first time navigating the process. If you have any more questions or need further assistance with your new car, don't hesitate to reach out. Congratulations on your first car!
  • Rating 5.0
    Excellent service collected and delivered back on time
    Even called back to replace windowwipers for me
    Highly recommend
    Thank you
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Chris stone is amazing!
    Response from Johnsons Volkswagen Stourbridge
    Hi Leianne, Thank you for the review, It's fantastic to hear that Chris Stone made such a positive impression! We're thrilled to have amazing team members like Chris who go above and beyond. If there's anything specific that Chris helped you with or if you need further assistance in the future, don't hesitate to reach out. We appreciate your feedback!
  • Rating 5.0
    Great service!!!
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Patient, took time to help come to the right decision / car needs, answered every question with detail and straight forward replies. Very welcoming and friendly environment
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Clive was amazing spot on bloke had all the time in the world for his customers how ever wolvo Hampton dealer ship was arrogant didn’t have any manners what’s so ever genuinely wouldn’t advice anyone to visit there Stourbridge was perfect for me perfect assistants and a good coffe
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Thanks very good would recommend to anyone and very quick to get my car Thanks Richard
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    10/10 service all staff and manager very kind
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Extremely good service, Clive was very helpful and kept me updated. Look forward to future correspondence.
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    They were very welcoming and very helpful
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!
  • Rating 5.0
    Great staff nice genuine people you feel more then welcome the minute you walk in store honesty nothing but praise from my be half thank you
    Response from Johnsons Volkswagen Stourbridge
    Thank you very much for leaving us a review. Customer feedback is vital to us and your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again and happy motoring! Many thanks!

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