Motability Scheme at Sutton Park Dacia Stourbridge
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Sutton Park Dacia Stourbridge
Sutton Park Dacia are proud to be a Motability Partner and have been helping people with disabilities get on the road for over 17 years.
Our Stourbridge dealership have 3 Motability Accredited specialists, Leo with over 13 years and Neb and Nad with over 7 years, so you can be sure you are in safe hands. All of our friendly specialists have been trained by Motability and can help you with all stages of the application process. Our dealerships are easily accessible, with disabled parking available. If you'd prefer a quiet time to visit, or have any other requests, please just let us know.
Contact Sutton Park Dacia Stourbridge on 01384396655 to make an appointment with our Motability specialist.
Contact information
Address
Norton Road
Stourbridge DY8 2TB
GB
Phone Number
Call Sutton Park Dacia Stourbridge on 01384 396655
01384 396655
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Naweed Hussain
- Sam Page
- Mohammed Amin
- Tony Mcgarva
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Lee Winfield
- Karen Walters
- Adam Cole
We recommend calling and booking an appointment before visiting.
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Accessibility features at Sutton Park Dacia Stourbridge
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Sutton Park Dacia Stourbridge
- Rating 1.0Dec 22, 2024I have given one star because I actually got a car. However, this was my worst experience in over thirty years as a Motability customer. The sale "executive", without actually being rude, showed me a lack of respect and seemed to prefer to deal with my husband.Whether this was because of my gender or disability or both, only he knows. He did not seem interested in what he was doing and just wanted to get rid of the car. He seemed indifferent to my concerns about data protection and insisted thad I give him bank details despite my telling him that Motability in a recent phone call had said that I did not have to. He simply said "If you don't then you'll have to pick the car up on another day. (This was regarding the possible rebate for returning the vehicle in good condition).He gave me no paperwork confirming the insurance nor did he give me an invioce for the sale.
The following are my husband's comments: "Just switch it on and drive it".was the answer to my question about anything I should know about this car. He showed no interest in nor made any attempt at showing me any of the features which might have been new to me, which he didn't know as he didn't bother to ask. Automatic handbrake, silent engine when manoeuvering on EV, had I driven one before? He should have sat with me for a couple of minutes in the car and shown me thing and some enthusiasm for what he was doing. No driver's manual was mentioned whether hard copy or online. This person seriously needs retraining (or another job!)
"Just switch it on and drive it" is NOT good enough. - Rating 5.0Nov 29, 2024Very friendly and helpfulResponse from Sutton Park Dacia StourbridgeDec 2, 2024Hi Emma, thank you so much for the five star review!
- Rating 5.0Nov 12, 2024Very friendly straightforwardResponse from Sutton Park Dacia StourbridgeNov 13, 2024Hi Lewis, thanks so much for the five star review!
- Rating 5.0Nov 12, 2024Friendly, informative and always polite, easy experienceResponse from Sutton Park Dacia StourbridgeNov 13, 2024hi Danny, so glad to hear that you're so pleased with your experience with us, thank you for leaving five stars!
- Rating 5.0Nov 5, 2024BrilliantResponse from Sutton Park Dacia StourbridgeNov 5, 2024Hi Louisa - Appreciate the five stars!
- Rating 5.0Oct 18, 2024It was very good and the salesman was very politeResponse from Sutton Park Dacia StourbridgeOct 21, 2024Hi Jennifer, thanks so much for the five star review, so glad to hear that you had a positive experience with our team!
- Rating 5.0Sep 19, 2024Very helpful and friendlyResponse from Sutton Park Dacia StourbridgeSep 19, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 16, 2024Fantastic hand over.Response from Sutton Park Dacia StourbridgeAug 19, 2024Hi Hannah, so happy to hear that you had a good experience with us!
- Rating 5.0Jul 16, 2024Fantastic experience, Tony was knowledgeable about the car I was looking at .Response from Sutton Park Dacia StourbridgeJul 17, 2024Hi Regan, we're thrilled to hear that you enjoyed your experience at Sutton Park.
- Rating 5.0Apr 30, 2024Very helpful and showed us how to work everything inside the car and explained everything clearlyResponse from Sutton Park Dacia StourbridgeMay 1, 2024Thank you for your high star rating.
- Rating 5.0Apr 30, 2024The motability specialist was very friendly and helpful. It had a car ready for the test drive. He was knowledgeable and helped me through the processResponse from Sutton Park Dacia StourbridgeApr 30, 2024Thank you for your high star rating.
- Rating 5.0Apr 11, 2024Absolutely brilliant and very very helpful the only garage that made you well come great staff and very helpfulResponse from Sutton Park Dacia StourbridgeApr 15, 2024Thank you for your high star rating.
- Rating 4.0Apr 8, 2024Friendly and efficient service once we had confirmation of approval to the scheme.Response from Sutton Park Dacia StourbridgeApr 8, 2024Thanks for your feedback Jessica!
- Rating 5.0Mar 16, 2024Absolutely brilliant and very helpful plenty of room in the car and the back very very pleasedResponse from Sutton Park Dacia StourbridgeMar 18, 2024Thank you for your high star rating.
- Rating 4.0Feb 27, 2024Disappointed I couldn't have the only adaption I requested but staff was polite and welcomingResponse from Sutton Park Dacia StourbridgeFeb 27, 2024Hi Emma - Thanks for your feedback which will be passed onto the dealership.
- Rating 5.0Jan 16, 2024Went smooth and with any issues dealership explaines everything and showed me around the car ensure that i was ok before leavingResponse from Sutton Park Dacia StourbridgeJan 18, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 12, 2024Very friendly and helpful service and helpful staff many thanksResponse from Sutton Park Dacia StourbridgeJan 18, 2024Thank you for your high star rating.
- Rating 5.0Aug 1, 2023Excellent service from Neb . Cant wait for my new carResponse from Sutton Park Dacia StourbridgeAug 3, 2023Thank you for your high star rating.
- Rating 5.0Jul 19, 2023Absolutely perfect was made to feel important salespeople we’re extremely knowledgeable..the experience I received couldn’t have been any better..wish I could give more than 5 starsResponse from Sutton Park Dacia StourbridgeJul 19, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0May 5, 2023Neb was fantastic, helped me with any questions needed and showed me in and around car , would of given more starsResponse from Sutton Park Dacia StourbridgeMay 5, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.