Motability Scheme at Lookers Mercedes-Benz Stourbridge
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
St. Johns Road
Stourbridge DY8 1ET
GB
Phone Number
Call Lookers Mercedes-Benz Stourbridge on 01384 445200
01384 445200
Website
Email
Feedback
Reviews
Find or leave a review on Google
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Accessibility features at Lookers Mercedes-Benz Stourbridge
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Welcome to Lookers Mercedes-Benz Stourbridge
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Stourbridge can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Stourbridge on 01384445200 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes-Benz Stourbridge
- Rating 5.0Oct 23, 2023ExcellentResponse from Lookers Mercedes-Benz StourbridgeOct 23, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 15, 2023ABSOLUTELY SUPERB SERVICE, The Car looks like NEW!
Mr & Mrs D LookerResponse from Lookers Mercedes-Benz StourbridgeJun 30, 2023Thank you for your high star rating. - Rating 5.0May 18, 2023Great serviceResponse from Lookers Mercedes-Benz StourbridgeMay 18, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 15, 2023Great had video of it being inspected collected and returned by friendly staff member and car was cleaned inside and outResponse from Lookers Mercedes-Benz StourbridgeMay 15, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 11, 2023Cleaned serviced and MOTED and delivered back to me by a very polite man.Response from Lookers Mercedes-Benz StourbridgeMay 11, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 20, 2023Thankyou for cleaning my car too embarrassed it was so untidy xx but Thankyou xxResponse from Lookers Mercedes-Benz StourbridgeMar 20, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 13, 2023Excellent.Response from Lookers Mercedes-Benz StourbridgeMar 13, 2023Thank you for your high star rating.
- Rating 5.0Feb 1, 2023Very satisfied.Response from Lookers Mercedes-Benz StourbridgeFeb 1, 2023Thank you for the great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 31, 2023Brilliant customer serviceResponse from Lookers Mercedes-Benz StourbridgeJan 31, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 19, 2023Superb service & experience whenever we visitResponse from Lookers Mercedes-Benz StourbridgeJan 19, 2023Thank you Isem for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again in the future.
- Rating 1.0Jan 12, 2023sat there for about 3 hours not one person came over and asked if I wanted a drink yet other customers had drinks overall found it a bit intimidating been thereResponse from Lookers Mercedes-Benz StourbridgeJan 12, 2023Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto our Management Team at the dealership.
- Rating 5.0Dec 23, 2022Excellent service as alwaysResponse from Lookers Mercedes-Benz StourbridgeDec 23, 2022Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 8, 2022Incredible serviceResponse from Lookers Mercedes-Benz StourbridgeDec 8, 2022Thank you for the great review! We really appreciate you taking the time to give 5 ⭐⭐⭐⭐⭐ feedback. We look forward to seeing you again soon. Kind regards.
- Rating 4.0Oct 3, 2022goodResponse from Lookers Mercedes-Benz StourbridgeOct 3, 2022Good Afternoon Susan B. Thank you for your review, this has been forwarded to our Team.
- Rating 5.0Aug 11, 2022Amazing and so professional.. exceeded my expectationsResponse from Lookers Mercedes-Benz StourbridgeAug 11, 2022Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you :)
- Rating 5.0Jul 22, 2022Very helpfull,very pleasant,And they even cleaned my car inside and out.Thanks guys.Response from Lookers Mercedes-Benz StourbridgeJul 22, 2022Hi, thank you for taking the time to leave us this brilliant 5 star review :)
- Rating 5.0Jul 18, 2022A good service as usual & as expected from Mercedes!Response from Lookers Mercedes-Benz StourbridgeJul 18, 2022Hello, Myrtle H, Thank you for taking the time to write this 5* review. We are very glad to hear that you were pleased with the level of service that you received and we will ensure the team receives this recognition. Many thanks
- Rating 5.0Jun 28, 2022I’m very happy with the service I received. But sad that Mercedes have stopped offering motability cars at the moment.Response from Lookers Mercedes-Benz StourbridgeJun 28, 2022Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership.
- Rating 5.0May 20, 2022Excellent courteous serviceResponse from Lookers Mercedes-Benz StourbridgeMay 20, 2022Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received. Many thanks
- Rating 5.0Jul 22, 2021collected tested cleaned outside and returned.Response from Lookers Mercedes-Benz StourbridgeMay 23, 2022Hi Susan thank you for taking the time to write your feedback :)