Motability Scheme at Lookers Mercedes-Benz Stourbridge
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
St. Johns Road
Stourbridge DY8 1ET
GB
Phone Number
Call Lookers Mercedes-Benz Stourbridge on 01384 445800
01384 445800
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Ricardo Stephen-Albert
- David Sermon
- Ishmail Harris
- Reece Turbill
- Harrison Plant
- Matthew Bates
- Joel Fullwood
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:00 |
| Sunday | Closed |
Motability service specialists:
- Olivia Guest
- Malcolm Desperles-Williams
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz Stourbridge
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Mercedes-Benz Stourbridge
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Stourbridge can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Stourbridge on 01384445200 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes-Benz Stourbridge
- Rating 5.0Feb 1, 2025On time and everything explained well. Salesman was very helpful I would recommend Mercedes Stourbridge to anyone.Response from Lookers Mercedes-Benz StourbridgeFeb 3, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 29, 2025Reece was fantastic from start to end, couldn't fantastic himResponse from Lookers Mercedes-Benz StourbridgeJan 29, 2025Thank you so much for your kind words! We are so happy to hear that Reece was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Jan 27, 2025Respectfully and very quicklyResponse from Lookers Mercedes-Benz StourbridgeJan 27, 2025Thank you for your high star rating.
- Rating 5.0Dec 30, 2024Matthew could not have been more helpful. Amazing work by him.Response from Lookers Mercedes-Benz StourbridgeDec 30, 2024Thank you so much for your kind words! We are so happy to hear that Matthew was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
- Rating 5.0Dec 24, 2024Very friendlyResponse from Lookers Mercedes-Benz StourbridgeDec 27, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 3.0Dec 23, 2024Very disappointed with the service I received!!
Salesman wouldn't return my calls or emails. Are they trying to sell cars or not..
Or is it they aren't bothered about selling motability cars. I would say that's the case.
I was at the point of moving my order to a different branch,Wolverhampton seemed more interested than Stourbridge. Then this car came up just in time.
Finally on the day of collection it was totally different service, that day it was great..why the difference?Response from Lookers Mercedes-Benz StourbridgeDec 23, 2024thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership - Rating 5.0Dec 23, 2024Matt was really helpful and couldn’t do enough for me.Response from Lookers Mercedes-Benz StourbridgeDec 23, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 8, 2024Reece was amazing, made everything run smoothly and got my car sooner than expected !Response from Lookers Mercedes-Benz StourbridgeDec 9, 2024Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Dec 6, 2024Professional, friendly, patient, calm and understanding.Response from Lookers Mercedes-Benz StourbridgeDec 6, 2024Thank you for the great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 4, 2024Excellent service from Ricardo ⭐️⭐️⭐️⭐️⭐️Response from Lookers Mercedes-Benz StourbridgeDec 4, 2024We're thrilled to see that you enjoyed your visit at Mercedes-Benz of Stourbridge :)
- Rating 5.0Nov 16, 2024Top class service, Matt was always professional, super helpful and clear on all the information we needed. Huge thank you from usResponse from Lookers Mercedes-Benz StourbridgeNov 16, 2024Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 6, 2024Ishmail did an excellent handover even connected my phone to the car. Excellent serviceResponse from Lookers Mercedes-Benz StourbridgeNov 7, 2024Thank you for your high star rating.
- Rating 5.0Oct 25, 2024Matt, top man if I could give him more than 5 stars I would legend love the way he looked after meResponse from Lookers Mercedes-Benz StourbridgeOct 28, 2024Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 1, 2024Very professional, quick turnaroundResponse from Lookers Mercedes-Benz StourbridgeOct 2, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 9, 2024Lovely dealership and lovely experienceResponse from Lookers Mercedes-Benz StourbridgeJul 10, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to seeing you again. Kind regards.
- Rating 5.0Jun 5, 2024So nice can’t say to much they picked my car up dropped it back so politeResponse from Lookers Mercedes-Benz StourbridgeJun 5, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
- Rating 5.0Oct 23, 2023ExcellentResponse from Lookers Mercedes-Benz StourbridgeOct 23, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 15, 2023ABSOLUTELY SUPERB SERVICE, The Car looks like NEW!
Mr & Mrs D LookerResponse from Lookers Mercedes-Benz StourbridgeJun 30, 2023Thank you for your high star rating. - Rating 5.0May 18, 2023Great serviceResponse from Lookers Mercedes-Benz StourbridgeMay 18, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 15, 2023Great had video of it being inspected collected and returned by friendly staff member and car was cleaned inside and outResponse from Lookers Mercedes-Benz StourbridgeMay 15, 2023Thank you for your kind words - we're glad to have been of service!