The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Ricardo Stephen-Albert
- David Sermon
- Ishmail Harris
- Reece Turbill
- Harrison Plant
- Matthew Bates
- Joel Fullwood
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 17:30 |
Tuesday | 08:00 - 17:30 |
Wednesday | 08:00 - 17:30 |
Thursday | 08:00 - 17:30 |
Friday | 08:00 - 17:30 |
Saturday | 08:00 - 12:00 |
Sunday | Closed |
Motability service specialists:
- Olivia Guest
- Malcolm Desperles-Williams
Accessibility features at Lookers Mercedes-Benz Stourbridge
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Lookers Mercedes-Benz Stourbridge
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Our trained Motability specialists are here to support you throughout the duration of your lease. Lookers Mercedes-Benz Stourbridge can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Lookers Mercedes-Benz Stourbridge on 01384445200 to make an appointment with our Motability specialist.
Reviews at Lookers Mercedes-Benz Stourbridge
- Rating 5.0Nov 16, 2024Top class service, Matt was always professional, super helpful and clear on all the information we needed. Huge thank you from usResponse from Lookers Mercedes-Benz StourbridgeNov 16, 2024Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 6, 2024Ishmail did an excellent handover even connected my phone to the car. Excellent serviceResponse from Lookers Mercedes-Benz StourbridgeNov 7, 2024Thank you for your high star rating.
- Rating 5.0Oct 25, 2024Matt, top man if I could give him more than 5 stars I would legend love the way he looked after meResponse from Lookers Mercedes-Benz StourbridgeOct 28, 2024Thank you for the great review and the feedback on Matt, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Oct 1, 2024Very professional, quick turnaroundResponse from Lookers Mercedes-Benz StourbridgeOct 2, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jul 9, 2024Lovely dealership and lovely experienceResponse from Lookers Mercedes-Benz StourbridgeJul 10, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to seeing you again. Kind regards.
- Rating 5.0Jun 5, 2024So nice can’t say to much they picked my car up dropped it back so politeResponse from Lookers Mercedes-Benz StourbridgeJun 5, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
- Rating 5.0Oct 23, 2023ExcellentResponse from Lookers Mercedes-Benz StourbridgeOct 23, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jun 15, 2023ABSOLUTELY SUPERB SERVICE, The Car looks like NEW!
Mr & Mrs D LookerResponse from Lookers Mercedes-Benz StourbridgeJun 30, 2023Thank you for your high star rating. - Rating 5.0May 18, 2023Great serviceResponse from Lookers Mercedes-Benz StourbridgeMay 18, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 15, 2023Great had video of it being inspected collected and returned by friendly staff member and car was cleaned inside and outResponse from Lookers Mercedes-Benz StourbridgeMay 15, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0May 11, 2023Cleaned serviced and MOTED and delivered back to me by a very polite man.Response from Lookers Mercedes-Benz StourbridgeMay 11, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Mar 20, 2023Thankyou for cleaning my car too embarrassed it was so untidy xx but Thankyou xxResponse from Lookers Mercedes-Benz StourbridgeMar 20, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 13, 2023Excellent.Response from Lookers Mercedes-Benz StourbridgeMar 13, 2023Thank you for your high star rating.
- Rating 5.0Feb 1, 2023Very satisfied.Response from Lookers Mercedes-Benz StourbridgeFeb 1, 2023Thank you for the great review, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 31, 2023Brilliant customer serviceResponse from Lookers Mercedes-Benz StourbridgeJan 31, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Jan 19, 2023Superb service & experience whenever we visitResponse from Lookers Mercedes-Benz StourbridgeJan 19, 2023Thank you Isem for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again in the future.
- Rating 1.0Jan 12, 2023sat there for about 3 hours not one person came over and asked if I wanted a drink yet other customers had drinks overall found it a bit intimidating been thereResponse from Lookers Mercedes-Benz StourbridgeJan 12, 2023Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto our Management Team at the dealership.
- Rating 5.0Dec 23, 2022Excellent service as alwaysResponse from Lookers Mercedes-Benz StourbridgeDec 23, 2022Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 8, 2022Incredible serviceResponse from Lookers Mercedes-Benz StourbridgeDec 8, 2022Thank you for the great review! We really appreciate you taking the time to give 5 ⭐⭐⭐⭐⭐ feedback. We look forward to seeing you again soon. Kind regards.
- Rating 4.0Oct 3, 2022goodResponse from Lookers Mercedes-Benz StourbridgeOct 3, 2022Good Afternoon Susan B. Thank you for your review, this has been forwarded to our Team.