Motability Scheme at Furrows Ford Telford

4.9
Rating 4.9
(156 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Haybridge Road Industrial Estates
Hadley
Telford TF1 2FF
GB
Get directions
Phone Number
Call Furrows Ford Telford on 01952 641433
01952 641433
01952 641433
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Rachel Craig
  • Kevin Redstone
  • Emily Banks
  • Harpreet Kaur
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Mark Steward
  • Usman Mazher
We recommend calling and booking an appointment before visiting.
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Accessibility features at Furrows Ford Telford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Furrows Ford Telford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Furrows Ford Telford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Furrows Ford Telford on 01952641433 to make an appointment with our Motability specialist.

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Reviews at Furrows Ford Telford

  • Rating 5.0
    Excellent service
    Response from Furrows Ford Telford
    Hello Rosemary,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Furrows Ford Telford. Our team is dedicated to providing the best experience possible, and your feedback is a great encouragement to us all. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Furrows Ford Telford Team
  • Rating 5.0
    They were very good and had my wav back by 2 pm drop it in at 8.45 am in morning
    Response from Furrows Ford Telford
    Dear Jacqueline W.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with us at Furrows Ford Telford. It's great to know that we were able to return your WAV promptly and meet your expectations. Your satisfaction is our top priority, and your feedback motivates us to continue providing excellent service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Furrows Ford Telford Team
  • Rating 5.0
    Rachel was very helpful
    Response from Furrows Ford Telford
    Hello Carol C.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Rachel was able to assist you effectively. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again at Furrows Ford Telford.

    Best regards,
    The Motability Scheme Team at Furrows Ford Telford
  • Rating 5.0
    my experience overall is a very good one they were very accommodating answered any question I asked and it was just a nice overall experience
    Response from Furrows Ford Telford
    Hello Theodore,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a very good experience and that our team was able to accommodate your needs and answer all your questions. Providing excellent service is our top priority, and it’s wonderful to know that we succeeded in making your visit a pleasant one.

    Your feedback is greatly appreciated, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Furrows Ford Telford.
  • Rating 5.0
    Rachel at furrows telford was absolutely wonderful, very helpful and ex customer service 😀 goes above and beyond
    Response from Furrows Ford Telford
    Hello Corey,

    Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that Rachel provided you with exceptional service and went above and beyond to assist you. At Furrows Ford Telford, we strive to ensure all our customers have a positive experience, and it's wonderful to know that Rachel made such a great impression.

    Your feedback is incredibly valuable to us, and we will be sure to pass on your kind words to Rachel and the team. If there's anything else we can do for you, please don't hesitate to reach out.
  • Rating 5.0
    Good quality service as usual.
    Response from Furrows Ford Telford
    Dear Susan S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive good quality service from us. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    Service always good
    Response from Furrows Ford Telford
    Hello Andrew M.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you consistently receive good service from us at Furrows Ford Telford. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best experience possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
  • Rating 5.0
    Very helpful collection & delivery for 2 year service. Car was returned promptly and was clean. Batteries changed in key fob. Very good service overall.
    Response from Furrows Ford Telford
    Hello Richard,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our collection and delivery service helpful and that your car was returned promptly and clean. It's great to know that the key fob battery change was also appreciated. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. We look forward to serving you again in the future!
  • Rating 5.0
    Very good thank you
    Response from Furrows Ford Telford
    Hello Stelian C.,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a very good experience with us at Furrows Ford Telford. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Excellent
    Response from Furrows Ford Telford
    Thank you for taking the time to leave us feedback about your recent visit to Furrows Ford Telford.
  • Rating 5.0
    Excellent service kept in touch also sent a video while they were doing the service
    Response from Furrows Ford Telford
    Thank you for taking the time to leave us feedback.
  • Rating 4.0
    After the initial disappointment of having to change cars. Georgia was fantastic. She helped us every step of the way.
    Response from Furrows Ford Telford
    Thank you, Amanda, for your kind words about Georgia. We hope you are enjoying your new car!
  • Rating 5.0
    Totally satisfied with the quality of service and communication with the dealership and staff.
    Response from Furrows Ford Telford
    Thank you, Richard, for choosing Furrows Ford Telford. We hope you are enjoying your new car.
  • Rating 4.0
    Pleased with everything
    Response from Furrows Ford Telford
    Thank you, Kathleen, we are glad you are happy with the service team.
  • Rating 5.0
    100% excellent service
    Response from Furrows Ford Telford
    Thank you, David, for choosing Furrows Ford Telford.
  • Rating 5.0
    The only problem was that when it was first booked in, perhaps two months ago, the parts were not available for the service. Otherwise, then and this time, everything was excellent


    Why do you want me too edit thid

    Response from Furrows Ford Telford
    Thank you for taking the time to leave us feedback. We are sorry to hear there was an issue with part availability initially but glad this has been rectified.
  • Rating 5.0
    From our first visit to the showroom Emily was helpful, knowledgeable, professional, polite, patient and friendly.
    Response from Furrows Ford Telford
    Thank you for choosing Furrows Ford Telford. We hope you are enjoying your new car.
  • Rating 5.0
    Would have been nice to have had the chap knock on the door when he returned the car so we knew it was back. Other than that, great.
    Response from Furrows Ford Telford
    Thank you Heather for your feedback. We will pass this on to the team.
  • Rating 5.0
    Prompt response to phone call. Easy to book a timely appointment.
    Problem solved and car beautifully valeted.
    Great service from cheerful staff.
    Response from Furrows Ford Telford
    Thank you Janice for taking the time to leave us feedback. We are glad to hear that the issue with your vehicle was resolved.
  • Rating 5.0
    Very good
    Response from Furrows Ford Telford
    We are so happy to hear you had such a great experience.

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