Motability Scheme at Group 1 Volkswagen Telford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Volkswagen Telford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs..
Inchcape Volkswagen Telford can help you by:
* Confirming your eligibility for the Motability Scheme
* Supporting you in choosing the right car
* Arranging a test drive
* Ordering and supplying your new Motability Scheme car
* Servicing and maintaining your car
Contact Inchcape Volkswagen Telford on 01952237900 to make an appointment with our Motability Scheme Specialist.
Contact information
Address
Stafford Park
Telford TF3 3AR
GB
Phone Number
Call Group 1 Volkswagen Telford on 01952 237900
01952 237900
Website
Email
Reviews
Find or leave a review on Google
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability service specialists:
- Natalia Luto
- Leah Venables
- James Harris
We recommend calling and booking an appointment before visiting.
Accessibility features at Group 1 Volkswagen Telford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
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Reviews at Group 1 Volkswagen Telford
- Rating 5.0May 15, 2025Helpful, knowledgeable and easy
- Rating 5.0Apr 14, 2025As always VW Telford are excellentResponse from Group 1 Volkswagen TelfordMay 28, 2025Dear Tatina,
Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently have excellent experiences with us at Group 1 Volkswagen Telford. Your satisfaction is our top priority, and it's wonderful to know that we are meeting your expectations. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Telford - Rating 5.0Mar 28, 2025Nice comfy waiting area with wifi and free hot drinks. Excellent customer service from James.Response from Group 1 Volkswagen TelfordJul 7, 2025Hello Robert,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed our comfy waiting area and appreciated the complimentary wifi and hot drinks. It's fantastic to know that James provided you with excellent customer service. We strive to make every visit a pleasant experience, and your feedback is truly appreciated. If there's anything else we can do for you in the future, please don't hesitate to let us know. We look forward to welcoming you back to Group 1 Volkswagen Telford soon!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Telford - Rating 5.0Mar 8, 2025Josh was very helpful, answered all my questions and made sure I was happy with everything. He promised to keep me updated and I’m sure he will.Response from Group 1 Volkswagen TelfordJul 8, 2025Dear Ellice,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Josh at Group 1 Volkswagen Telford. It's great to know that he was able to assist you effectively and ensure your satisfaction. We take pride in our team's commitment to keeping our customers informed and happy. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Telford - Rating 5.0Mar 4, 2025Clear communicaton
Approachable friendly staff
Paitient and understanding when explaining the vehicle layoutResponse from Group 1 Volkswagen TelfordJul 17, 2025Dear Wendy,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our communication clear and our staff approachable and friendly. It's great to know that our team was patient and understanding while explaining the vehicle layout to you. Your feedback is incredibly valuable to us, and we are delighted that you had a positive experience at Group 1 Volkswagen Telford. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
Group 1 Volkswagen Telford - Rating 4.0Feb 15, 2025So far so goodResponse from Group 1 Volkswagen TelfordJul 9, 2025Dear Judith,
Thank you for taking the time to share your feedback with us. We're pleased to hear that your experience with Group 1 Volkswagen Telford has been positive so far. Your satisfaction is important to us, and we are committed to providing you with the best service possible.
If there is anything more we can do to enhance your experience or if you have any suggestions, please feel free to let us know. We value your input and look forward to continuing to assist you with your mobility needs.
Thank you once again for your review.
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Telford - Rating 5.0Jan 22, 2025Great service from josh at the telford store from test drive to handover of the care he made sure everything was to my liking and ensured I understood everything great service highly recommend
- Rating 5.0Jan 21, 2025Fantastic
- Rating 5.0Jan 13, 2025Everyone at VW Telford is exceptionally helpful, support and go above & beyond to help you get the right car for you.
I have been a customer for 20yrs and wouldn't consider going anywhere else.Response from Group 1 Volkswagen TelfordJan 21, 2025Thank you for choosing us again, again, and again! We're delighted to have you as one of our most valued customers. Thank you for your 5-star review, and we look forward to seeing you again here at Volkswagen Telford. - Rating 5.0Jan 7, 2025Very helpful nothing was to much trouble gave good adviceResponse from Group 1 Volkswagen TelfordJan 21, 2025We're glad you found our team to be so helpful during your visit. We look forward to seeing you again here at Volkswagen Telford!
- Rating 5.0Dec 9, 2024Amazing very understanding
- Rating 5.0Dec 6, 2024Very friendly staff
- Rating 5.0Dec 3, 2024Smooth from start to finish, excellent service
- Rating 5.0Dec 2, 2024Good quality customer service and knowledgeResponse from Group 1 Volkswagen TelfordDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Nov 29, 2024I had a great experience. Everyone was lovelyResponse from Group 1 Volkswagen TelfordDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Nov 5, 2024So lovey Joshua was so helpful through the whole experience was so kind and understanding made me feel very comfortable and communicated very well can’t thank him enough
- Rating 5.0Oct 23, 2024Great experience, thank youResponse from Group 1 Volkswagen TelfordDec 23, 2024Hi, we appreciate your feedback on your recent experience at Group 1 Volkswagen. We are glad to hear that you had a positive experience, we look forward to seeing you again soon.
- Rating 5.0Oct 16, 2024Top notch could not fault it
- Rating 5.0Oct 16, 2024Very welcoming, friendly and happy to help.
- Rating 5.0Sep 27, 2024Great service as usualResponse from Group 1 Volkswagen TelfordOct 1, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team helpful, knowledgeable, and easy to work with. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Group 1 Volkswagen Telford