Motability Scheme at Faintree Škoda Telford

4.9
Rating 4.9
(54 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Faintree Skoda
Stafford Park 1
Telford TF3 3BD
GB
Phone Number
Call Faintree Škoda Telford on 01952 204999
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Charlotte Goodridge
  • Ashley Jones
  • Philip Jackson
  • Kieran Davis
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Alan Hilleard
  • Jeremy Keen
  • Dawn Turner
  • Melisa Bajko
We recommend calling and booking an appointment before visiting.
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Accessibility features at Faintree Škoda Telford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Faintree Škoda Telford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Faintree Škoda Telford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Faintree Škoda Telford on 01952204999 to make an appointment with our Motability specialist.

Reviews at Faintree Škoda Telford

  • Rating 5.0
    Friendly helpful and professional
  • Rating 5.0
    Charlie at Faintree was great. Kept me up to date on the progress of my order. When it came to handover day, she was helpful and answered all my questions. Great service!
  • Rating 5.0
    First class service,lovely staff,overall brilliant
  • Rating 5.0
    Lovely staff, made comfortable with unlimited coffee and biscuits, free WiFi an comfy chairs, what more can I ask for,
  • Rating 5.0
    Everything was explained to me a very good experience
  • Rating 5.0
    Excellent service from all members of staff. Very friendly and professional throughout.
  • Rating 5.0
    Fantastic from start to finish. Keep in touch with updates which was great with the long wait times for everyone.
  • Rating 5.0
    He went out his way to help us anyway he could
  • Rating 5.0
    Ashley was very helpful with me and my wife when choosing a car.
    He was also very good with me when collecting the car and setting up my profile etc.
    As I am not tech savy.
    I am really happy with my car.
  • Rating 5.0
    Excellent communication and customer service. Nothing was too much bother,even picked me up to collect my car.
  • Rating 5.0
    Amazing service
  • Rating 5.0
    Very welcoming and helpful
  • Rating 5.0
    Exemplary customer service. The team were amazing, nothing was too much trouble for them ! So kind helpful and they listen to you . The Motability scheme team at Faintree Skoda Telford were absolutely fantastic. Jamie and Charlie in sales ,Dawn the service advisor amazing so kind and the whole team at Faintree made you feel at home , and explained everything I needed to know. 💯🙏xx
  • Rating 5.0
    Fantastic
  • Rating 2.0
    Mostly friendly and polite when calling in to check on status of car. No communication from Škoda or Faintree to explain what is happening and why it is taking so long. Monthly communication letters etc would provide better customer service.
  • Rating 5.0
    Alex was a informative helpful sales advisor. He knew lead times and answered all of our questions. Without doubt his customer service was one of the reasons we chose Skoda Telford for our next car.
  • Rating 5.0
    Fantastic communication throughout the whole experience, excellent customer service
  • Rating 5.0
    Ashley was lovely and answered all my questions.
  • Rating 5.0
    Very good customer support.she kept me updated on my status and Charlotte was a credit to the skoda team
  • Rating 5.0
    Perfect transaction all questions answered professionally very pleased thank you.

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