Motability Scheme at Budgen Renault Telford

4.8
Rating 4.8
(75 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Stafford Park 1
Telford TF3 3BD
GB
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Phone Number
Call Budgen Renault Telford on 01952 947444
01952 947444
01952 947444
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Richard Stanley
  • Chris Booth
  • Tracy Fisher
  • Mark Shorthouse
  • Conor Devonport
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Grant Meredith
  • Matthew Travis
  • Courtney Hopkins
  • Rebekah Griffiths
We recommend calling and booking an appointment before visiting.
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Accessibility features at Budgen Renault Telford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Budgen Renault Telford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Budgen Renault Telford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Budgen Renault Telford on 01952947444 to make an appointment with our Motability specialist.

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Reviews at Budgen Renault Telford

  • Rating 5.0
    Wery good
  • Rating 1.0
    Budgens telford are the worst dealership I've used.

    They provide the bare minimum service.

    Take forever to do repairs and will have no part in arranging a rental or providing a curtesy car.

    They failed the car on tyres then phoned me to instruct me that motability had told them I was to drive the car to kwikfit to get the tyres changed. This is not what's supposed to happen and also they didn't contact motability before telling me this so their honesty is in question.

    They don't provide any sort of drop off or collection and that makes servicing difficult.

    But on the plus side the staff have always been polite if not particularly helpful.
  • Rating 5.0
    Excellent extremely helpful staff
    Response from Budgen Renault Telford
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    I have used Budgens Renault in its many guises over 20 years. The staff are always helpful and for a small team are mighty. My car had gone in for it's final service, MOT and a replacement heat matrix, I booked in advance, arranged a courtesy car and arranged the drop off time. I received a video health check with some advisories and then turned up for collection late in the day. The car was not cleaned this time, but it was very late after a full day so I did not expect it. But I have no problems in recommending them.
    Response from Budgen Renault Telford
    Dear Simon S.,

    Thank you so much for taking the time to share your experience with us at Budgen Renault Telford. We truly appreciate your loyalty over the past 20 years and are delighted to hear that our team has consistently been helpful to you. It's wonderful to know that you found the service, MOT, and replacement of the heat matrix satisfactory, and that the courtesy car arrangement met your needs.

    We apologize for not having your car cleaned this time, especially after a long day. Your understanding in this matter is greatly appreciated. Your recommendation means a lot to us, and we are grateful for your continued support.

    If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Budgen Renault Telford Team
  • Rating 5.0
    Everything was explained in a simple way and chris was excellent
    Response from Budgen Renault Telford
    Thank you for the great review and the feedback on Chris, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very pleasant, very quick with service, thank you all,
    Response from Budgen Renault Telford
    We're thrilled to see that you enjoyed your visit. We look forward to welcoming you back.
  • Rating 3.0
    It was my Renault 1st service, I still had no car mats in 1 year. The car was picked up and service completed then my car was returned. I could not inspect it due to ill health until 48 hrs later, the car had not been valeted inside or out. My previous Motorbility vehicle had a beautiful glean, smelled lovely and with no dust or debris present. Courtney who I dealt with on the phone was very polite and helpful in the 3 occasions we conversed, she had sourced the missing mats and I'm waiting for them to be delivered.
    Response from Budgen Renault Telford
    thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We offer a complimentary wash & hoover to all our service customers an can only apologise this hasn't happened. If you could let Tracy our Motability specialist know when you are next booked in, we will ensure this happens. Kind Regards.
  • Rating 5.0
    He was lovely friendly welcoming the dealership was clean tidy and everyone was lovely
    Response from Budgen Renault Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service from girls on front desk-
    Response from Budgen Renault Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent service from all the staff at Budgen Telford.
    Response from Budgen Renault Telford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Extremely comfortable experience the gentleman we had spoken to (Connor) was extremely professional and friendly any questions asked he explained or atleast to his ability
    Response from Budgen Renault Telford
    Thank you for the great review and the feedback on Conor, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Always helpful.Did a full service on my vehicle and very satisfied.
    Response from Budgen Renault Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Booking my service was easy.the service was done quickly and I received the results and video feedback from the dealer. Couldn’t have gone any smoother.
    Response from Budgen Renault Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Smooth straightforward handover covering controls on the car and answered all my queries.
    Response from Budgen Renault Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    From start to finish our sales man mark shorthouse was fantastic, it was either a skoda or the renault and mark sold us on the renault, top man
    Response from Budgen Renault Telford
    Thank you for your feedback and 5 star review. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Mark receives the recognition he deserves and forward this to the management for you. Thank you. Tracy
  • Rating 5.0
    Very friendly, explained everything very well and was especially good with my disabled son and made him fell at ease. I would highly recommend them to anyone looking for a mobility car.
    Response from Budgen Renault Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Straight forward very helpful
    Response from Budgen Renault Telford
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Incredibly smooth
  • Rating 5.0
    Great service
  • Rating 5.0
    Can highly recommend Melanie Williams at budget Renault she has gone above and beyond with advice and help with my Renault scenic
    Response from Budgen Renault Telford
    Thank you so much for your kind words! We are so happy to hear that Melanie was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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