Motability Scheme at Budgen Renault Telford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Stafford Park 1
Telford TF3 3BD
GB
Phone Number
Call Budgen Renault Telford on 01952 947444
01952 947444
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Richard Stanley
- Tracy Fisher
- Mark Shorthouse
- Conor Devonport
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 17:30 |
| Tuesday | 08:00 - 17:30 |
| Wednesday | 08:00 - 17:30 |
| Thursday | 08:00 - 17:30 |
| Friday | 08:00 - 17:30 |
| Saturday | 08:00 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Matthew Travis
- Courtney Hopkins
- Rebekah Griffiths
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Budgen Renault Telford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Budgen Renault Telford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Budgen Renault Telford can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Budgen Renault Telford on 01952947444 to make an appointment with our Motability specialist.
Reviews at Budgen Renault Telford
- Rating 5.0Jun 23, 2025Brilliant service and always updated on what was going on by Chris booth
- Rating 5.0Jun 23, 2025Brilliant customer service. The turnaround was quick and I received an email with a video of them doing the inspection of my car which I thought was a great touch. I've never had a problem with them and they always do a good jobResponse from Budgen Renault TelfordJul 4, 2025Hello Emma J.,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and that you appreciated the video inspection of your car. Our team strives to provide quick and efficient service, and it's fantastic to know that we've met your expectations. Your feedback is incredibly valuable to us, and we're delighted to have you as a satisfied customer. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
The Motability Scheme Team at Budgen Renault Telford - Rating 5.0Jun 18, 2025Efficient drop off of vehicle in the morning. Courtesy car was ready. Service was done within two hours.Response from Budgen Renault TelfordJul 4, 2025Hello Wendy,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an efficient experience with the drop-off of your vehicle and that the courtesy car was ready for you. It's great to know that our team was able to complete the service within two hours to your satisfaction.
Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Budgen Renault Telford - Rating 5.0Jun 9, 2025Really easy process from start to finish. Mark was brilliant, really friendly and helpful. Would definitely recommendResponse from Budgen Renault TelfordJun 10, 2025Hello Mark H.,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found the process easy from start to finish and that Mark was able to provide you with friendly and helpful service. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience with the Motability Scheme at Budgen Renault Telford. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Budgen Renault Telford Team - Rating 5.0May 15, 2025Wery goodResponse from Budgen Renault TelfordJun 10, 2025Hello Karolina R.,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a "very good" experience with us at Budgen Renault Telford. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Budgen Renault Telford - Rating 1.0Apr 24, 2025Budgens telford are the worst dealership I've used.
They provide the bare minimum service.
Take forever to do repairs and will have no part in arranging a rental or providing a curtesy car.
They failed the car on tyres then phoned me to instruct me that motability had told them I was to drive the car to kwikfit to get the tyres changed. This is not what's supposed to happen and also they didn't contact motability before telling me this so their honesty is in question.
They don't provide any sort of drop off or collection and that makes servicing difficult.
But on the plus side the staff have always been polite if not particularly helpful. - Rating 5.0Apr 14, 2025Excellent extremely helpful staffResponse from Budgen Renault TelfordApr 17, 2025Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Apr 10, 2025I have used Budgens Renault in its many guises over 20 years. The staff are always helpful and for a small team are mighty. My car had gone in for it's final service, MOT and a replacement heat matrix, I booked in advance, arranged a courtesy car and arranged the drop off time. I received a video health check with some advisories and then turned up for collection late in the day. The car was not cleaned this time, but it was very late after a full day so I did not expect it. But I have no problems in recommending them.Response from Budgen Renault TelfordApr 17, 2025Dear Simon S.,
Thank you so much for taking the time to share your experience with us at Budgen Renault Telford. We truly appreciate your loyalty over the past 20 years and are delighted to hear that our team has consistently been helpful to you. It's wonderful to know that you found the service, MOT, and replacement of the heat matrix satisfactory, and that the courtesy car arrangement met your needs.
We apologize for not having your car cleaned this time, especially after a long day. Your understanding in this matter is greatly appreciated. Your recommendation means a lot to us, and we are grateful for your continued support.
If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
The Budgen Renault Telford Team - Rating 5.0Mar 24, 2025Everything was explained in a simple way and chris was excellentResponse from Budgen Renault TelfordApr 10, 2025Thank you for the great review and the feedback on Chris, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Mar 10, 2025Very pleasant, very quick with service, thank you all,Response from Budgen Renault TelfordApr 8, 2025We're thrilled to see that you enjoyed your visit. We look forward to welcoming you back.
- Rating 3.0Mar 5, 2025It was my Renault 1st service, I still had no car mats in 1 year. The car was picked up and service completed then my car was returned. I could not inspect it due to ill health until 48 hrs later, the car had not been valeted inside or out. My previous Motorbility vehicle had a beautiful glean, smelled lovely and with no dust or debris present. Courtney who I dealt with on the phone was very polite and helpful in the 3 occasions we conversed, she had sourced the missing mats and I'm waiting for them to be delivered.Response from Budgen Renault TelfordApr 8, 2025thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We offer a complimentary wash & hoover to all our service customers an can only apologise this hasn't happened. If you could let Tracy our Motability specialist know when you are next booked in, we will ensure this happens. Kind Regards.
- Rating 5.0Mar 5, 2025He was lovely friendly welcoming the dealership was clean tidy and everyone was lovelyResponse from Budgen Renault TelfordApr 8, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 20, 2025Excellent service from girls on front desk-Response from Budgen Renault TelfordFeb 26, 2025Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Feb 13, 2025Excellent service from all the staff at Budgen Telford.Response from Budgen Renault TelfordFeb 26, 2025Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jan 1, 2025Extremely comfortable experience the gentleman we had spoken to (Connor) was extremely professional and friendly any questions asked he explained or atleast to his abilityResponse from Budgen Renault TelfordJan 9, 2025Thank you for the great review and the feedback on Conor, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 11, 2024Always helpful.Did a full service on my vehicle and very satisfied.Response from Budgen Renault TelfordDec 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 10, 2024Booking my service was easy.the service was done quickly and I received the results and video feedback from the dealer. Couldn’t have gone any smoother.Response from Budgen Renault TelfordDec 11, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Dec 4, 2024Smooth straightforward handover covering controls on the car and answered all my queries.Response from Budgen Renault TelfordDec 9, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Nov 14, 2024From start to finish our sales man mark shorthouse was fantastic, it was either a skoda or the renault and mark sold us on the renault, top manResponse from Budgen Renault TelfordNov 19, 2024Thank you for your feedback and 5 star review. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Mark receives the recognition he deserves and forward this to the management for you. Thank you. Tracy
- Rating 5.0Nov 5, 2024Very friendly, explained everything very well and was especially good with my disabled son and made him fell at ease. I would highly recommend them to anyone looking for a mobility car.Response from Budgen Renault TelfordNov 6, 2024Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received brilliant service and that Chris Booth kept you well-informed throughout your experience with us. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again at Budgen Renault Telford.
Best regards,
The Motability Scheme Team