Motability Scheme at Budgen Citroen Telford

Motability Scheme at Budgen Citroen Telford

4.6
Rating 4.6
(70 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Stafford Park 1
Telford TF3 3BD
GB
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Phone Number
Call Budgen Citroen Telford on 01952 210000
01952 210000
01952 210000
Website

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Email

tom.jones@budgenmotorgroup.co.uk

Reviews

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Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability service specialists:

  • Grant Meredith
  • Jake Bates
  • Aimee Astley
We recommend calling and booking an appointment before visiting.

Accessibility features at Budgen Citroen Telford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Budgen Citroen Telford

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Budgen Citroen Telford can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Budgen Citroen Telford on 01952210000 to make an appointment with our Motability specialist.

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Reviews at Budgen Citroen Telford

  • Rating 5.0
    The staff were very patient understanding cooperative and helpful. They made sure I had a courtesy car so I could attend my appointments for that day. They also notified me as the day went on about changes to my service and the MOT was carried out very quickly.
    They also explained what was needed on the car like wearing tear on the tires a puncture on a tire and I made sure it was clean even though it was a tidy car before it went in. They still had it cleaned.
    Response from Budgen Citroen Telford
    Dear Adrian C.,

    Thank you so much for taking the time to share your positive experience with us at Budgen Citroen Telford. We are thrilled to hear that our team was able to assist you effectively and that you found our service to be patient, understanding, and cooperative. Ensuring you had a courtesy car for your appointments and keeping you informed throughout the day are just some of the ways we strive to make your experience as seamless as possible.

    We are also glad that you appreciated the quick turnaround on your MOT and the detailed explanation regarding your car's needs. It's wonderful to know that the extra effort to clean your car was noticed and valued.

    Your feedback is incredibly important to us, and your perfect rating is a testament to our team's dedication to providing excellent service. We look forward to serving you again in the future.

    Best regards,

    Budgen Citroen Telford Team
  • Rating 5.0
    Always a pleasure to deal with. Staff are super helpful and polite.
    Response from Budgen Citroen Telford
    Hello Joshua L.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you find it a pleasure to deal with us and that our staff have been helpful and polite. Your feedback is incredibly valuable and motivates us to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to seeing you again soon!

    Best regards,
  • Rating 5.0
    Fantastic service and well looked after
    Response from Budgen Citroen Telford
    Hello Rachael,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fantastic experience with us and felt well looked after. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Budgen Citroen Telford.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Exellent quality, service with a smile, brilliant communication, always good the extra mile, did a smashing job on my car, 10 out of 10 for effort and professionalism
    Response from Budgen Citroen Telford
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful.
    We look forward to welcoming you back!!
  • Rating 5.0
    Greeted with my name as though I was expected which always helps. All good with the car and kept informed of what was going on
    Response from Budgen Citroen Telford
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    No problems
    Response from Budgen Citroen Telford
    Hello Lynne S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Absolutely amazing staff very polite and helpful highly recommended.
    Response from Budgen Citroen Telford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    Staff were excellent and the guy in the waiting area made me a coffee as soon as I arrived,Leah was my first point of contact and she was so helpful and she even brought my car to the waiting area when it was completed, very impressed with the whole experience with Budgens Telford Thank you.
    Response from Budgen Citroen Telford
    Thank you so much for your kind words! We are so happy to hear that Leah and her colleague was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful
    Took our mobility needs into our care
    Made sure I was in a safe place while we waited
    Response from Budgen Citroen Telford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent friendly staff, fast service. Was kept informed of what was happening with the vehicle. Great experience
  • Rating 5.0
    Excellent service with Budgen as always. Very friendly and helpful.
  • Rating 5.0
    Great Service and Mot, sit and wait while i browsed new cars in showroom
  • Rating 5.0
    Very polite, helpful and kept me well informed during the service
  • Rating 5.0
    Was all ok
  • Rating 5.0
    Great service. Will definitely be using again
  • Rating 5.0
    Excellent service, helpful friendly staff, work carried out to a very professional standard thank you
  • Rating 5.0
    A* service staff extremely friendly and helpful highly recommended.
  • Rating 5.0
    The staff at Budgin motors were very helpful And polite excellent work
  • Rating 5.0
    Friendly and professional customer service.

    Vehicle was booked in for a service and diagnostic tests.

    All completed within a few hours.

    Vehicle was washed & hoovered prior to return.

    I recommend Budgen Motors for a choice of Motability cars.
  • Rating 4.0
    It

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