Motability Scheme at Budgen Dacia Telford

4.9
Rating 4.9
(30 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Stafford Park 1
Telford TF3 3BD
GB
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Phone Number
Call Budgen Dacia Telford on 01952 947444
01952 947444
01952 947444
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Richard Stanley
  • Daniel Hutton
  • Tracy Fisher
  • Mark Shorthouse
  • Conor Devonport
  • Ben Taylor
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Jake Bates
  • Aimee Astley
  • Courtney Hopkins
  • Rebekah Griffiths
We recommend calling and booking an appointment before visiting.
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Accessibility features at Budgen Dacia Telford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Budgen Dacia Telford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Budgen Dacia Telford can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Budgen Dacia Telford on 01952947444 to make an appointment with our Motability specialist.

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Reviews at Budgen Dacia Telford

  • Rating 4.0
    Easy to book in and arrived on time, but was waiting for nearly 2 hours for the car. It was a first service so shouldn’t have taken that long.
    Response from Budgen Dacia Telford
    Hello Anne,

    Thank you for taking the time to share your feedback with us. We're glad to hear that booking your service was easy and that our team was punctual. However, we apologize for the longer-than-expected wait time during your car's first service. We understand how valuable your time is, and we're committed to improving our efficiency to ensure a quicker turnaround in the future.

    Your feedback is important to us, and we appreciate your patience and understanding. If you have any further concerns or need assistance, please feel free to reach out.

    Best regards,
    The Budgen Dacia Telford Team
  • Rating 5.0
    Very friendly and helpful staff everything explained in detail
    Response from Budgen Dacia Telford
    Hello Stephen W.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you found our staff friendly and helpful, and that everything was explained in detail to your satisfaction. Your feedback is incredibly important to us, and it’s wonderful to know that we could provide you with a 5-star experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Budgen Dacia Telford.

    Best regards,
    The Motability Scheme Team at Budgen Dacia Telford
  • Rating 5.0
    Mark was friendly, patient and extremely helpful.
    Response from Budgen Dacia Telford
    Hello Ruth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with Mark. It's great to know that his friendly, patient, and helpful approach made your visit to Budgen Dacia Telford a pleasant one. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Budgen Dacia Telford Team
  • Rating 5.0
    Outstanding
    Response from Budgen Dacia Telford
    Hello Jodie C.,

    Thank you so much for taking the time to leave us such an outstanding review! We are thrilled to hear that you had a positive experience with us at Budgen Dacia Telford. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Budgen Dacia Telford Team
  • Rating 4.0
    Quick polite service.
    Response from Budgen Dacia Telford
    Hello Anthony P.,

    Thank you for taking the time to leave us a review. We're delighted to hear that you experienced quick and polite service at Budgen Dacia Telford. Your feedback is invaluable to us as we strive to provide the best possible experience for our customers. If there's anything more we can do to improve your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Budgen Dacia Telford
  • Rating 4.0
    It was so easy and quick. The guy was so lovely and very professional
    Response from Budgen Dacia Telford
    Hello Anthony,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the process easy and quick, and that our team member made a positive impression with their professionalism and friendliness. Your satisfaction is important to us, and we appreciate your 4-star rating. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Budgen Dacia Telford
  • Rating 5.0
    Connor was amazing very kind , professional.
    Response from Budgen Dacia Telford
    Dear Libbie J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Connor. It's fantastic to know that his kindness and professionalism made a difference during your visit. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Budgen Dacia Telford in the future.

    Best regards,
    The Motability Scheme Team at Budgen Dacia Telford
  • Rating 5.0
    Conner was so friendly, I've been in other dealerships and they weren't friendly at all and I walked out.
    He knew everything about mobility that I asked.x
    Response from Budgen Dacia Telford
    Hello Libbie J.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Conner was able to provide you with the friendly and knowledgeable service you deserve. It's wonderful to know that he could assist you with all your mobility questions. We strive to create a welcoming environment for all our customers, and your feedback reassures us that we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Budgen Dacia Telford Team
  • Rating 5.0
    Couldn’t have for anything more Mel was amazing, nothing was to much for her. Very much appreciated
    Response from Budgen Dacia Telford
    Thank you for the great review and the feedback on Mel, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Melanie was excellent with everything she dealt with.
    Response from Budgen Dacia Telford
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Melanie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks Tracy
  • Rating 5.0
    Very satisfied 😌 friendly service
    Response from Budgen Dacia Telford
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Personel were informative and professional.
    Response from Budgen Dacia Telford
    Hello Andreas N.. Thank you for taking the time to leave us a review about your visit. We look forward to welcoming you back again.
  • Rating 5.0
    Very good service polite staff and all very helpful.
    Response from Budgen Dacia Telford
    Hello Richard H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Perfect and thank you Mel was fantastic
    Response from Budgen Dacia Telford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Absolutely brilliant
    very helpful
    Response from Budgen Dacia Telford
    Thank you for your kind words - we're glad to have been of service. Happy motoring :)
  • Rating 5.0
    Very good customer service and everything about the car was explained brilliantly.
    Response from Budgen Dacia Telford
    Thank you for your high star rating. Enjoy your new car:)
  • Rating 5.0
    Effective and very well dealt with

    Response from Budgen Dacia Telford
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Knowledgeable, friendly and helpful agent.
  • Rating 5.0
    Great experience, all details of the scheme were clearly explained to me, drove the car away in underhalf an hour.
  • Rating 5.0
    Very informative and easy hand over

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