Motability Scheme at Group 1 Volkswagen Telford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Volkswagen Telford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs..
Inchcape Volkswagen Telford can help you by:
* Confirming your eligibility for the Motability Scheme
* Supporting you in choosing the right car
* Arranging a test drive
* Ordering and supplying your new Motability Scheme car
* Servicing and maintaining your car
Contact Inchcape Volkswagen Telford on 01952237900 to make an appointment with our Motability Scheme Specialist.
Contact information
Address
Stafford Park 2
Telford TF3 3AR
GB
Phone Number
Call Group 1 Volkswagen Telford on 01952 237900
01952 237900
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Conner Owen
- Aaron Snelus
- Joshua Humphreys
- Jessica Hall
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Natalia Luto
- Leah Venables
- James Harris
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Volkswagen Telford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Volkswagen Telford
- Rating 5.0Nov 5, 2024So lovey Joshua was so helpful through the whole experience was so kind and understanding made me feel very comfortable and communicated very well can’t thank him enough
- Rating 5.0Oct 23, 2024Great experience, thank you
- Rating 5.0Oct 16, 2024Top notch could not fault it
- Rating 5.0Oct 16, 2024Very welcoming, friendly and happy to help.
- Rating 5.0Sep 27, 2024Great service as usualResponse from Group 1 Volkswagen TelfordOct 1, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Sep 25, 2024Excellent service by JoshResponse from Group 1 Volkswagen TelfordOct 1, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Sep 25, 2024Very goodResponse from Group 1 Volkswagen TelfordOct 1, 2024Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
- Rating 5.0Sep 13, 2024Fantastic from the moment I walked into the showroom to driving away in the new car, I cannot fault at all, absolutely brilliantResponse from Group 1 Volkswagen TelfordSep 13, 2024Thank you so much for your wonderful 5-star review, Sharnii! We’re thrilled that you had a fantastic experience from start to finish. It’s our goal to provide exceptional service, and we’re glad we could make your car-buying journey brilliant. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new car!
- Rating 3.0Sep 10, 2024Very little advice offered when we were looking for a car with a lot of storage for my electric wheelchair and hoist. Fortunately the hoist fitters from Shrewsbury were there to guide us as to a suitable vehicle. On the plus side, they kept us up to date with delivery and handover itself was very goodResponse from Group 1 Volkswagen TelfordSep 11, 2024Thank you for your feedback, Helen. We’re sorry to hear that we didn't fully meet your expectations when it came to providing advice on finding the right vehicle for your needs. We’re glad the hoist fitters were able to assist, and we appreciate your positive comments on the delivery updates and handover process. Your feedback is valuable, and we’ll use it to improve our service so we can better assist customers like yourself in the future. If there’s anything else we can do to help, please don’t hesitate to reach out.
- Rating 5.0Aug 12, 2024Good service, good communication. Josh was helpful with good knowledge of the scheme.Response from Group 1 Volkswagen TelfordAug 13, 2024Thank you so much, William, for your fantastic review!
We’re delighted to hear that you had a positive experience with our service and that Josh was able to assist you effectively. We take pride in providing excellent communication and knowledgeable support, and it’s great to know that Josh’s efforts made a difference for you.
If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! - Rating 5.0Aug 8, 2024Great service, and gave a lift to bring my wife home.Response from Group 1 Volkswagen TelfordAug 8, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 6, 2024Josh was brilliantResponse from Group 1 Volkswagen TelfordAug 6, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Aug 6, 2024Wonderful service, Jess was very professional and explained the mobility scheme clearly , she spoke mostly with my wife ( who will be the driver) because my MS also affects my speech and speed of thought. The car we chose was easier for me to get in and out of and plenty of space in the boot for when I will need a mobility scooter in the near future as my MS progresses. We are very pleased with the service we had… UPDATE: we picked the car up yesterday, they could not have been more helpful and welcoming, we were given a full demonstration of the car and let us answer as many questions as was needed. A marvellous service from all the team at inchscape.Response from Group 1 Volkswagen TelfordAug 6, 2024Good afternoon,
Thank you for taking the time to leave a review, we appreciate your feedback. We greatly appreciate your kind words about Jess at our branch. It's wonderful to hear that she left such a positive impression on you.
If you need any help in the future, please do not hesitate to contact us. - Rating 5.0Jul 30, 2024Easy quick and efficientResponse from Group 1 Volkswagen TelfordJul 30, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jul 25, 2024Excellent prompt service
Friendly helpful staff
Thank youResponse from Group 1 Volkswagen TelfordJul 26, 2024Thank you so much, Derek, for your kind words and the 5-star review! We're thrilled to hear you had a positive experience with our service and staff. Your feedback means a lot to us. If you need anything else, feel free to reach out. Have a great day! - Rating 5.0Jun 24, 2024Aaron at Volkswagen, Telford was really helpful, very approachable and explained the whole process to me as it's my first car on the scheme.Response from Group 1 Volkswagen TelfordJun 24, 2024Thank you so much, Katy, for your glowing 5-star review! We're delighted to hear that Aaron at Volkswagen Telford provided you with such helpful and approachable service, especially as it was your first car on the scheme.
We're committed to making the car-buying process as clear and enjoyable as possible, and it's wonderful to know that Aaron succeeded in explaining everything to you.
If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks again for choosing Volkswagen Telford! - Rating 5.0Jun 11, 2024Brilliant, easy and quick to get everything sorted 👍Response from Group 1 Volkswagen TelfordJun 11, 2024Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you found the process brilliant, easy, and quick. Your feedback means a lot to us. If you need anything else, feel free to reach out. 👍
- Rating 5.0Jun 7, 2024Just excellent in all aspects.Response from Group 1 Volkswagen TelfordJun 7, 2024Thank you for your kind words - we're glad to have been of service!
- Rating 5.0Jun 1, 2024Conner was very professional and explained everything to me in detail and found me the best car suitable for my needs.Response from Group 1 Volkswagen TelfordJun 3, 2024Good afternoon Margaret,
Thank you so much for your kind words! We are so happy to hear that Connor was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! - Rating 5.0Apr 30, 2024Quick and efficient. The staff were helpful, polite and informative.Response from Group 1 Volkswagen TelfordApr 30, 2024Hello Bryony, We're thrilled that your handover experience with us was quick and efficient! Our team works hard to ensure every customer receives helpful, polite, and informative service. Thank you for taking the time to share your positive feedback. We look forward to serving you again in the future!