Motability Scheme at Inchcape Volkswagen Telford
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Inchcape Volkswagen Telford
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs..
Inchcape Volkswagen Telford can help you by:
* Confirming your eligibility for the Motability Scheme
* Supporting you in choosing the right car
* Arranging a test drive
* Ordering and supplying your new Motability Scheme car
* Servicing and maintaining your car
Contact Inchcape Volkswagen Telford on 01952237900 to make an appointment with our Motability Scheme Specialist.
Contact information
Address
Stafford Park 2
Telford TF3 3AR
GB
Phone Number
Call Inchcape Volkswagen Telford on 01952 237900
01952 237900
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Conner Owen
- Aaron Snelus
- Joshua Humphreys
- Jessica Hall
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 09:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Natalia Luto
- Leah Venables
- Shannon Noon
- James Harris
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Inchcape Volkswagen Telford
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Inchcape Volkswagen Telford
- Rating 5.0Apr 19, 2024Despite the longest wait of my life the handover was very professional and the vehicle itself was excellent.Response from Inchcape Volkswagen TelfordApr 22, 2024Hello Jonothan, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We truly appreciate your patience during the wait and are delighted to hear that you found our handover process professional. It's wonderful to know that you're pleased with your vehicle; we aim to provide nothing but excellence. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here for you!
- Rating 5.0Mar 22, 2024Lovely staff, well informed, sent a video of work neededResponse from Inchcape Volkswagen TelfordMar 22, 2024We are glad to hear that the team were able to provide such a positive experience so thank you for taking the time to contact us. We look forward to seeing you again next time.
- Rating 5.0Feb 21, 2024It was very good no problem at allResponse from Inchcape Volkswagen TelfordFeb 21, 2024Thank you for sharing your experience with us.
- Rating 5.0Feb 16, 2024Excellent Amy was lovely we ad lifts into Telford there an backResponse from Inchcape Volkswagen TelfordFeb 16, 2024We're thrilled to see that you enjoyed your visit with us Jean, Amy will appreciated the personal feedback.
- Rating 5.0Feb 10, 2024Very smooth, efficient and well handled..Response from Inchcape Volkswagen TelfordFeb 12, 2024Thank you for your high star rating.
- Rating 5.0Feb 2, 2024Connor was brilliant; he explained everything thoroughly and made sure I was happy with everything. He has also contacted me through every single stage and even after collecting my vehicle to makesure I was happy. I.MResponse from Inchcape Volkswagen TelfordFeb 2, 2024Hi Ismail, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that Connor receives recognition for his fantastic customer service which he provided to you. Kind regards,
- Rating 5.0Jan 6, 2024Friendly efficient and targeted service once I'd explained my wishesResponse from Inchcape Volkswagen TelfordJan 10, 2024Thank you, Adrian, so much for sharing your experience with us! We're thrilled to hear that our service was able to align with your needs once we understood your preferences. If you have any further feedback or if there's anything more we can assist you with, please don't hesitate to reach out. We're here to ensure your experience continues to be friendly, efficient, and tailored to your desires.
- Rating 5.0Nov 28, 2023Excellent customer service .Response from Inchcape Volkswagen TelfordNov 29, 2023Thank you, Anne, so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We truly appreciate your support!
- Rating 5.0Nov 22, 2023Great service and all ways given updatesResponse from Inchcape Volkswagen TelfordNov 22, 2023We are so happy to hear you had such a great experience with us Chloe, thank you for your feedback.
- Rating 5.0Nov 21, 2023Excellent customer service. Thank you.Response from Inchcape Volkswagen TelfordNov 21, 2023You are very welcome, thank you for your review Michael.
- Rating 5.0Nov 3, 2023Great customer serviceResponse from Inchcape Volkswagen TelfordNov 3, 2023We pride ourselves on our customer services and pleased to hear we provided this for you Jeanette.
- Rating 5.0Oct 31, 2023Aaron amazing such attention to detail excellent service.Response from Inchcape Volkswagen TelfordNov 1, 2023Thank you, Kathleen, for your kind words! We truly appreciate your feedback and are thrilled to hear that Aaron provided you with excellent service and attention to detail. We take pride in delivering exceptional experiences to our customers, and it's wonderful to know that we were able to meet your expectations. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future!
- Rating 5.0Oct 27, 2023Aaron was excellent throughout the process & kept us informed throughout from when car was arriving on shipment and when arrived at store 5 star service.Response from Inchcape Volkswagen TelfordOct 27, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Oct 24, 2023Jess has been amazing from start to finish regular updates constant contact threw out amazing personResponse from Inchcape Volkswagen TelfordOct 25, 2023We are glad to hear that we were able to provide such a good experience so thank you for taking the time to contact us. We always appreciate your feedback.
- Rating 5.0Oct 11, 2023Aaron has been very helpful throughout the whole process, keeping myself update with the progress of my order and collection perfectionResponse from Inchcape Volkswagen TelfordOct 12, 2023We're thrilled to see that you enjoyed your experience with us Scarlett, thank you for your kind review, appreciated.
- Rating 5.0Sep 13, 2023Connor was excellent. Gave us all the info needed with regards to motability. Showed us our options and package deals and showed us the spec of the car we wanted in person!Response from Inchcape Volkswagen TelfordSep 13, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Sep 4, 2023Excellent all round service...Aaron was most helpful and a credit to the industry...highly recommended...Response from Inchcape Volkswagen TelfordSep 4, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
- Rating 5.0Aug 9, 2023Aaron was brilliant great customer service and very polite. He made things so easy and smooth for us highly recommend coming here! Couldn't have asked for a better experienceResponse from Inchcape Volkswagen TelfordAug 9, 2023Thank you for your kind words - we're glad to have been of service!
- Rating 3.0Jul 5, 2023Sales fella and receptionist were pleasant and helpful but the fact there is a nine month wait for a new Motability vehicle was massively disappointing.Response from Inchcape Volkswagen TelfordJul 6, 2023Thank you for your review and valuable feedback, we do apologise for the world wide delay in regards to new vehicle orders from our Manufacturers, this is not what we hope to achieve.
- Rating 5.0Jun 6, 2023Josh was very professional, spoke to myself and my Mum in a kind and caring manner, as well as dealing with everything in an educated, swift and appropriate manner. Thank youResponse from Inchcape Volkswagen TelfordJun 7, 2023Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you both back to the business again soon. Kind regards.