Motability Scheme at Group 1 Volkswagen Telford

4.8
Rating 4.8
(76 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Group 1 Volkswagen Telford

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs..

Inchcape Volkswagen Telford can help you by:

* Confirming your eligibility for the Motability Scheme
* Supporting you in choosing the right car
* Arranging a test drive
* Ordering and supplying your new Motability Scheme car
* Servicing and maintaining your car

Contact Inchcape Volkswagen Telford on 01952237900 to make an appointment with our Motability Scheme Specialist.

Contact information

Address
Stafford Park 2
Telford TF3 3AR
GB
Phone Number
Call Group 1 Volkswagen Telford on 01952 237900
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Conner Owen
  • Aaron Snelus
  • Joshua Humphreys
  • Jessica Hall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 13:00
SundayClosed

Motability service specialists:

  • Natalia Luto
  • Leah Venables
  • James Harris
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Volkswagen Telford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Volkswagen Telford

  • Rating 5.0
    Amazing very understanding
  • Rating 5.0
    Very friendly staff
  • Rating 5.0
    Smooth from start to finish, excellent service
  • Rating 5.0
    Good quality customer service and knowledge
  • Rating 5.0
    I had a great experience. Everyone was lovely
  • Rating 5.0
    So lovey Joshua was so helpful through the whole experience was so kind and understanding made me feel very comfortable and communicated very well can’t thank him enough
  • Rating 5.0
    Great experience, thank you
  • Rating 5.0
    Top notch could not fault it
  • Rating 5.0
    Very welcoming, friendly and happy to help.
  • Rating 5.0
    Great service as usual
    Response from Group 1 Volkswagen Telford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Excellent service by Josh
    Response from Group 1 Volkswagen Telford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Very good
    Response from Group 1 Volkswagen Telford
    Hi, we are glad that you had a positive experience at Group 1 Volkswagen, we look forward to seeing you again soon.
  • Rating 5.0
    Fantastic from the moment I walked into the showroom to driving away in the new car, I cannot fault at all, absolutely brilliant
    Response from Group 1 Volkswagen Telford
    Thank you so much for your wonderful 5-star review, Sharnii! We’re thrilled that you had a fantastic experience from start to finish. It’s our goal to provide exceptional service, and we’re glad we could make your car-buying journey brilliant. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new car!
  • Rating 3.0
    Very little advice offered when we were looking for a car with a lot of storage for my electric wheelchair and hoist. Fortunately the hoist fitters from Shrewsbury were there to guide us as to a suitable vehicle. On the plus side, they kept us up to date with delivery and handover itself was very good
    Response from Group 1 Volkswagen Telford
    Thank you for your feedback, Helen. We’re sorry to hear that we didn't fully meet your expectations when it came to providing advice on finding the right vehicle for your needs. We’re glad the hoist fitters were able to assist, and we appreciate your positive comments on the delivery updates and handover process. Your feedback is valuable, and we’ll use it to improve our service so we can better assist customers like yourself in the future. If there’s anything else we can do to help, please don’t hesitate to reach out.
  • Rating 5.0
    Good service, good communication. Josh was helpful with good knowledge of the scheme.
    Response from Group 1 Volkswagen Telford
    Thank you so much, William, for your fantastic review!

    We’re delighted to hear that you had a positive experience with our service and that Josh was able to assist you effectively. We take pride in providing excellent communication and knowledgeable support, and it’s great to know that Josh’s efforts made a difference for you.

    If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!
  • Rating 5.0
    Great service, and gave a lift to bring my wife home.
    Response from Group 1 Volkswagen Telford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Josh was brilliant
    Response from Group 1 Volkswagen Telford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Wonderful service, Jess was very professional and explained the mobility scheme clearly , she spoke mostly with my wife ( who will be the driver) because my MS also affects my speech and speed of thought. The car we chose was easier for me to get in and out of and plenty of space in the boot for when I will need a mobility scooter in the near future as my MS progresses. We are very pleased with the service we had… UPDATE: we picked the car up yesterday, they could not have been more helpful and welcoming, we were given a full demonstration of the car and let us answer as many questions as was needed. A marvellous service from all the team at inchscape.
    Response from Group 1 Volkswagen Telford
    Good afternoon,

    Thank you for taking the time to leave a review, we appreciate your feedback. We greatly appreciate your kind words about Jess at our branch. It's wonderful to hear that she left such a positive impression on you.

    If you need any help in the future, please do not hesitate to contact us.
  • Rating 5.0
    Easy quick and efficient
    Response from Group 1 Volkswagen Telford
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent prompt service
    Friendly helpful staff
    Thank you
    Response from Group 1 Volkswagen Telford
    Thank you so much, Derek, for your kind words and the 5-star review! We're thrilled to hear you had a positive experience with our service and staff. Your feedback means a lot to us. If you need anything else, feel free to reach out. Have a great day!

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