Motability Scheme at Brindley MG Wolverhampton

4.7
Rating 4.7
(97 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30Closed Today
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Welcome to Brindley MG Wolverhampton

Welcome to Brindley MG Wolverhampton. As a family-owned business established in 1931, The Brindley Group is a leading Motability Scheme provider with representing 9 car brands with showrooms across Wolverhampton, West Bromwich and Cannock.

Brindley MG Wolverhampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Brindley MG Wolverhampton on 01902200125 to make an appointment with our Motability specialist.

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Contact information

Address
West Street
Stafford Road
Wolverhampton WV10 6HT
GB
Get directions
Phone Number
Call Brindley MG Wolverhampton on 01902 200125
01902 200125
01902 200125
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 17:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 17:30
SundayClosed

Motability Scheme specialists:

  • Kevin Bowley
  • Sam Cuddeford
  • Thomas Ansell
  • Ellis Nicholls

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Stuart Hopcraft
  • Karen Jones
  • Anthony Vincent
  • Tracy Jones
  • Stephen Blackwell
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Accessibility features at Brindley MG Wolverhampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Brindley MG Wolverhampton

  • Rating 5.0
    We were very pleased they were so friendly and helpful and explained everything to us. 👍
  • Rating 5.0
    Good,quick,prompt service
  • Rating 5.0
    Excellent. The salesman was excellent and very helpful
  • Rating 5.0
    Great service and very pleasant
  • Rating 5.0
    Very friendly, helpful and pleasant, I spoke with Kevin who was very helpful.
  • Rating 5.0
    Excellent service provided x
  • Rating 5.0
    They was very patient with me and showed me the car and Sam was brilliant explaining everything to me.
  • Rating 5.0
    Nice and friendly staff.great welcome me for service everything was perfect..... thank you all
  • Rating 5.0
    Friendly and helpful.
  • Rating 5.0
    Effortless ease no worries
  • Rating 5.0
    It's the 1st dealership I've felt comfortable in going right from the start and when I collected my new car I was shown everything I would need to know and if I had any problems then to go back to the and they would be more than happy to help me
  • Rating 5.0
    Very informative and friendly and made me comfortable and confident about choosing my new car
  • Rating 1.0
    Not a good experience at all left me waiting never let me know the car was ready Hi, telephoned them and then they messaged me The car was booked in for one hour Service any other problems we had to make a separate booking that’s what we was told ?
    Response from Brindley MG Wolverhampton
    Hi Amanda,
    Thank you for leaving your feedback regarding your recent experience with our Service department at Brindley MG Wolverhampton.

    I have had a quick look into the circumstances on when you came into the dealership to have your car serviced on the 23rd July 2024.

    I can see that your vehicle was booked into the workshop at 09:18 in the morning for a service and for a Carplay fault diagnosis. We messaged you at 12:01 to advise your vehicle was now ready for collection. The vehicle was booked in for the morning so there is some confusion as to why the poor review, there was an understanding we would need the vehicle until the afternoon.

    You mentioned in your review, we left you waiting and we responded because you called us, the service department dealt with your service and diagnosis efficiently and had the vehicle back to you in under 4 hours. I'm sure you can understand it would not have been correct for the service department to message you before the vehicle was complete, that would have created a situation where you would have come to collect the car and it wasn't ready, that of course would not have been ideal.

    Apologies for any inconvenience caused and we look forward to seeing you again in the future

    Regards
  • Rating 5.0
    They made my experience very reassuring,and comfortable.
    Response from Brindley MG Wolverhampton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Very well handled quick turn around of changing vehicles
    Response from Brindley MG Wolverhampton
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Very good
    Response from Brindley MG Wolverhampton
    Thank you for your kind words - we're glad to have been of service!
  • Rating 3.0
    Not helpful on phone plus sent car back with warning sign on dashboard
    Response from Brindley MG Wolverhampton
    thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and have passed your details onto the management team at the dealership
  • Rating 5.0
    Sam was great he Was very helpful he answered all our questions and there was a lot lol but well happy with my experience at mg
    Response from Brindley MG Wolverhampton
    Thank you Luke very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership and Sam on the Sales team for all to see. Many thanks
  • Rating 1.0
    Zero customer care when collecting the car from the rep and when the car was returned back to me from the dealership they didn’t even have the courtesy to wash the outside of the car . That’s a first for me from a dealership. And then the video I was sent regarding my car update from the dealership was totally in audible and would not play. It was just static noise with the figure of a man standing there moving his arms. .
    Response from Brindley MG Wolverhampton
    Hi Alan,

    Thank you kindly for taking the time to provide feedback on your recent experience. I have looked into what occurred to better understand your concerns.

    I see that you did not purchase your car from our Wolverhampton branch or our sister site in Cannock, but from another company altogether. Therefore, I can't comment on the customer care of there reps during the handover process.

    Regarding the wash of your car, I have informed management, and they are looking into it. We always strive to improve, and here at Wolverhampton, we are among the top 5 MG dealers in the country based on site reviews. We take customer feedback very seriously and are addressing this issue with urgency, apologies for any inconvenience caused.

    As for the recording, we use high-quality software to capture the videos. If there was an issue with downloading the video, we can certainly resend it to you. Typically, an audible issue might be due to a coding problem during the download process, which we can easily rectify by resending the video if needed.

    Thank you again, Alan, for your feedback. We look forward to serving you again in the future.

    Best regards,
  • Rating 5.0
    Yes I was happy with Sam
    Response from Brindley MG Wolverhampton
    Thank you for the great review and the feedback on Sam, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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