Motability Scheme at Bristol Street Motors Ford Worcester

4.8
Rating 4.8
(129 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00

Welcome to Bristol Street Motors Ford Worcester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Bristol Street Motors Ford Worcester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Bristol Street Motors Ford Worcester on 01905903110 to make an appointment with our Motability specialist.

Contact information

Address
Cosgrove Close
Blackpole
Worcester WR3 8UA
GB
Phone Number
Call Bristol Street Motors Ford Worcester on 01905 903110
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Sharon Hardy
  • Georgia O'Leary
  • Harry Fletcher
  • Peter Turner
  • Jordan Stevens
  • Olivia Denning
  • Charlotte Macdonald
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Adam Lucassi
  • Amy Waters
  • Mike Fellows
We recommend calling and booking an appointment before visiting.
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Accessibility features at Bristol Street Motors Ford Worcester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Bristol Street Motors Ford Worcester

  • Rating 5.0
    I had a great experience with the Motability Scheme at Bristol Street Motors Ford Worcester. Hannah Twiname, Senior Service Advisor, kept me informed throughout and made the entire process smooth and hassle-free. The video detailing the work done on my car was fantastic, providing clear explanations and peace of mind. I wouldn’t hesitate to recommend Bristol Street Motors Worcester to family and friends. Thank you!
    Response from Bristol Street Motors Ford Worcester
    Thank you so much for your kind words! We are so happy to hear that Hannah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
  • Rating 5.0
    Great experience and wonderful customer service.
    Everyone in the dealership was super helpful and dealing with Peter was a pleasure.
    Response from Bristol Street Motors Ford Worcester
    Good afternoon, Martin . Thank you so much for your kind words! We are so happy to hear that Peter was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
  • Rating 5.0
    Very polite and helpful would recommend to anyone on motability
    Response from Bristol Street Motors Ford Worcester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Chloe
  • Rating 5.0
    Excellent service very professional and prompt
    Response from Bristol Street Motors Ford Worcester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Everything was spot on
    Response from Bristol Street Motors Ford Worcester
    Good afternoon, Ethan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Excellent service. Very helpful, friendly and professional staff
    Response from Bristol Street Motors Ford Worcester
    Hi Richard. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Kerry
  • Rating 3.0
    Not impressed at all
    Response from Bristol Street Motors Ford Worcester
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3JM2407 Kind regards, Liza.
  • Rating 5.0
    All works were carried out as planned. Staff were helpful as usual. Everything went to plan.
    Response from Bristol Street Motors Ford Worcester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    I had my car serviced. I waited for it as I was going out afterwards. They were quick but thorough and very professional. The staff were very friendly and helpful. I would definitely recommend.
    Response from Bristol Street Motors Ford Worcester
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Very happy customer Sharon at Worcester Bristol motors was very very helpful
    Response from Bristol Street Motors Ford Worcester
    Hi Keiryn. Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Kerry
  • Rating 5.0
    Pete was very nice got things sorted quickly made everything quite clear and straightforward
    Response from Bristol Street Motors Ford Worcester
    Hi Debra, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Sharon was extremely helpful and friendly and made the experience a very easy one. I would highly recommend her to anybody wanting to go through this scheme.
    Response from Bristol Street Motors Ford Worcester
    Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
  • Rating 5.0
    Ryan was wonderful as always! Very helpful offering to go through all the features on the car and answering all our questions.
    Response from Bristol Street Motors Ford Worcester
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Excellent service from Bristol Street. Prompt pickup and progress reports. Car returned on time.
    Response from Bristol Street Motors Ford Worcester
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Chris Martin has been my main point of contact. He has always been friendly, professional and attentive. I have only ever had positive interactions with him and the other members of staff with whom I have dealt.
    Response from Bristol Street Motors Ford Worcester
    Good morning Nikita. Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
  • Rating 5.0
    They were brilliant
    Response from Bristol Street Motors Ford Worcester
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Ryan was very helpful and gave us lots of good advice about the two cars we were considering.
    Response from Bristol Street Motors Ford Worcester
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 4.0
    Great customer service very helpful and polite
    Response from Bristol Street Motors Ford Worcester
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
  • Rating 5.0
    Brilliant service well pleased
    Response from Bristol Street Motors Ford Worcester
    Hi Joyce, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Sharon Hardy has been fantastic throughout this experience. She is friendly, knowledgeable and diligent in providing updates regarding the vehicle.

    I would highly recommend people using this service to seek out Sharon Hardy - she was brilliant!!
    Response from Bristol Street Motors Ford Worcester
    Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.

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