Motability Scheme at Vertu Citroen Worcester
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Citroen Worcester
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Citroen Worcester can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Citroen Worcester on 03301783024 to make an appointment with our Motability specialist.
Contact information
Address
Cosgrove Close
Blackpole
Worcester WR3 8UA
GB
Phone Number
Call Vertu Citroen Worcester on 0330 178 3024
0330 178 3024
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Sharon Hardy
- Georgia O'Leary
- Harry Fletcher
- Peter Turner
- Jordan Stevens
- Charlotte Macdonald
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Adam Lucassi
- Mike Fellows
Click pin to expand map
Accessibility features at Vertu Citroen Worcester
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Citroen Worcester
- Rating 5.0Nov 24, 2025Jordon was super helpful told me all the pros about my electric car and not so good pros answered all my questions with no problems very smooth and easy to do
- Rating 5.0Nov 20, 2025Very helpful and made my service so easyResponse from Vertu Citroen WorcesterNov 20, 2025Hello Jayson,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that it made your experience easy. At Vertu Citroen Worcester, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Oct 22, 2025Jordan was very helpful and professional.Response from Vertu Citroen WorcesterOct 22, 2025Hello Charlie
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Jordan was able to assist you in a helpful and professional manner. Your feedback is incredibly valuable to us, and it’s great to know that we are meeting your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Worcester.
Best regards,
Dean - Rating 2.0Oct 21, 2025Wasn't happy that it had to go back in to finish as they never had spark plugs or filter which was 2 hr waiting timeResponse from Vertu Citroen WorcesterOct 21, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT2SJ2110 Kind regards, Liza.
- Rating 5.0Oct 7, 2025Everything was well organised and I got the appointment through quicklyResponse from Vertu Citroen WorcesterOct 7, 2025Dear Emily,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found everything well organized and that we were able to schedule your appointment quickly. Our team at Vertu Citroen Worcester is dedicated to providing the best possible service, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Kerry - Rating 5.0Oct 1, 2025She was very friendly, full of knowledge and understanding. Was very helpful with our choice of vehicleResponse from Vertu Citroen WorcesterOct 1, 2025Dear Christine
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team friendly, knowledgeable, and understanding. It’s fantastic to know that we could assist you in choosing the right vehicle. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Warm regards,
Dean - Rating 5.0Sep 30, 2025I took my car to the dealer, met by lovely staff, coffee and arrival, all very friendly, fast & efficient service, even washed my car👍Response from Vertu Citroen WorcesterSep 30, 2025Dear Carol
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at Vertu Citroen Worcester. Our team takes great pride in providing friendly and efficient service, and it’s fantastic to know that you appreciated the little extras like the coffee and car wash. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back in the future!
Best regards,
Keith - Rating 5.0Aug 29, 2025Was very pleasant and sent video so we could see the service being g done and telling us about itResponse from Vertu Citroen WorcesterAug 29, 2025Hello Eric
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service pleasant and appreciated the video update. Our team at Vertu Citroen Worcester always strives to provide clear communication and exceptional service to our customers, and it's great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Aug 18, 2025Very professional, helpful , and extremely knowledgeable.Response from Vertu Citroen WorcesterAug 18, 2025Dear Patricia B.,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team to be professional, helpful, and knowledgeable. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Worcester.
Kind regards,
Matthew - Rating 5.0Jun 20, 2025Extremely helpful and very friendly, whilst maintaining high standard of service.Response from Vertu Citroen WorcesterJun 20, 2025Dear Joanna
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team extremely helpful and friendly while maintaining a high standard of service. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible experience for our customers.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Citroen Worcester.
Warm regards,
Dean - Rating 5.0May 12, 2025Apart from not letting me know if there was anything or not that needing doing on the car it was good.Response from Vertu Citroen WorcesterMay 12, 2025Hi Rebecca,
Thank you for taking the time to leave us a review and for giving us a 5-star rating! We're delighted to hear that you had a positive experience with us at Vertu Citroen Worcester. We would always let you know if any work was required as a duty of care. If you would like to discuss your vehicle health check please do not hesitate to reach out to our service team. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Apr 16, 2025Great experience as alwaysResponse from Vertu Citroen WorcesterApr 16, 2025Hello Simon,
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us once again. Providing excellent service is our top priority, and it’s wonderful to know that we are meeting your expectations. If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to seeing you again soon at Vertu Citroen Worcester.
Kind regards,
Matthew - Rating 5.0Mar 31, 2025Excellent, all staff were very helpful and patient. Spending all the time needed to answer questions and explaining options available.Response from Vertu Citroen WorcesterMar 31, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
- Rating 5.0Feb 26, 2025The help and support was excellent through the initial enquiry to vehicle delivery. Initially with Jordan and on the day of collection with CharlotteResponse from Vertu Citroen WorcesterFeb 26, 2025Thank you so much for your kind words! We are so happy to hear that Jordan & Charlotte were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
- Rating 5.0Feb 5, 2025I would like to thank everyoneResponse from Vertu Citroen WorcesterFeb 5, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Feb 5, 2025Brilliant. Everything explained. Jordan was super friendly & super helpful! Couldn’t have gone better :)Response from Vertu Citroen WorcesterFeb 5, 2025Good afternoon Sophie. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Jan 21, 2025Good serviceResponse from Vertu Citroen WorcesterJan 21, 2025Good afternoon, Siobhan . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Jan 6, 2025Very good all roundResponse from Vertu Citroen WorcesterJan 6, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Dec 17, 2024BrilliantResponse from Vertu Citroen WorcesterDec 17, 2024Good morning, Keith . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 17, 2024Very friendly and made choosing a car so easy 4 my needsResponse from Vertu Citroen WorcesterDec 17, 2024Good morning, Keith . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Jordon was able to assist you effectively and provide you with all the information you needed about your electric car. It's great to know that your experience with us was smooth and easy. Your feedback is incredibly valuable to us, and we appreciate your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.
Best regards,
Liza.