Motability Scheme at Lookers Mercedes-Benz of Worcester

Motability Scheme at Lookers Mercedes-Benz of Worcester

4.7
Rating 4.7
(17 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Hindlip Lane
Hindlip
Worcester WR3 8SB
GB
Phone Number
Call Lookers Mercedes-Benz of Worcester on 01905 450200
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mike Harris
  • Simon Archer
  • Nicole Morrow-Toal
  • Faheem Talib
  • John Ayres
  • Nick Chuter
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:00
SundayClosed

Motability service specialists:

  • Ryan Henley
  • Simon Underwood
We recommend calling and booking an appointment before visiting.
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Accessibility features at Lookers Mercedes-Benz of Worcester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Lookers Mercedes-Benz of Worcester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Lookers Mercedes-Benz of Worcester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Lookers Mercedes-Benz of Worcester on 01905450200 to make an appointment with our Motability Scheme specialist.

Reviews at Lookers Mercedes-Benz of Worcester

  • Rating 5.0
    Nick was fantastic!!!!!
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Nick was fantastic!
    Response from Lookers Mercedes-Benz of Worcester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    Nicholas was very helpful and made the process go smoothly.
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for the great review and the feedback on Nicholas, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Nicole was very helpful. Great experience from start to finish.
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for the great review and the feedback on Nicole, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great services
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Nik was absolutely excellent and thank you to everyone at Mercedes
    Kind Regards
    Becks Jones
    Response from Lookers Mercedes-Benz of Worcester
    Thank you so much for your kind words! We are so happy to hear that Nik was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and pleasant.
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good, picked up and dropped back my car
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Brilliant
    Receptionist was friendly and the booking in staff were super too. Car was serviced and car was handed back immaculate. Mind you I did valet inside and outside before I took it in.
    Response from Lookers Mercedes-Benz of Worcester
    Hello David D.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Excellent service
    Response from Lookers Mercedes-Benz of Worcester
    Hello Nigel S.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    The service was perfect
    Response from Lookers Mercedes-Benz of Worcester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 4.0
    Quite a long time
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for taking your time to leave this review. I am sorry to see that your experience took longer than you expected. If you wish to elaborate with more details of your experience & the time you were waiting please email us on enquiries.mercedesbenznorth@lookers.co.uk with your registration number.
  • Rating 4.0
    Ok service, car was picked up with 53% fuel and returned with 38% fuel and driven for over an hour on a 20 min each way trip? Also camera was disconnected and left like it on return. Had to ask for a new key throb battery as last year car wouldn’t start as battery in key died. It wasn’t even installed just left a new battery on seat in packaging.
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for taking your time to leave this feedback. I am sorry to hear of your experience . We will investigate your comments in more depth and have passed your details onto the management team at the dealership.
  • Rating 5.0
    Great customer service no problems
    Response from Lookers Mercedes-Benz of Worcester
    Hello Linda G, thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 4.0
    Good customer service
    Brian Hill
    Response from Lookers Mercedes-Benz of Worcester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these comments back to management at the dealership for all to see. Many thanks
  • Rating 5.0
    I was very pleased with the excellent service I received. Communication was excellent and the driver who collected and returned the car was very pleasant. The car looked very nice following its valet
    Response from Lookers Mercedes-Benz of Worcester
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks
  • Rating 4.0
    Ok customer service, I’m diabetic and there where no sugar free drinks other than water for me 😞
    Response from Lookers Mercedes-Benz of Worcester
    Thank you for your feedback and for bringing to our attention the lack of sugar free drinks available. Your comments will be passed over to the Management team to ensure this is addressed accordingly :)

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