Motability Scheme at Kidderminster Motor House MG

4.8
Rating 4.8
(58 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Welcome to Kidderminster Motor House MG

We have been a local family-run business for over 65 years. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Kidderminster Motor House MG can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Kidderminster Motor House MG on 01562862822 to make an appointment with our Motability specialist.

Contact information

Address
Old Chester Road South
Kidderminster DY10 1XL
GB
Phone Number
Call Kidderminster Motor House MG on 01562 862822
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Diver
  • Geoff Currin
  • John Cook
  • Wayne Smith
  • Kevin Bourton
  • Roger Harold
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Anthony Carter
  • Lee Addis
  • Lucy Barnes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Kidderminster Motor House MG

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Kidderminster Motor House MG

  • Rating 5.0
    It was very easy and staff very friendly
    Response from Kidderminster Motor House MG
    Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Nice and smooth handover
    Response from Kidderminster Motor House MG
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Wayne Smith helped with my choice of car for my needs he was a fantastic help
    Response from Kidderminster Motor House MG
    Hi Jeffrey, we're thrilled to see that you enjoyed your visit with Wayne. Until we see you again, take care.
  • Rating 5.0
    I was looked after very well. I also every question I ask. Is Gavin a good reply on the vehicle? That's I wanted. And I like to thank in very much.
    I was pleased after. Assign the papers.
    And I'll sort you yourself Job well done
    Response from Kidderminster Motor House MG
    Thank you so much for your kind words! We are so happy to hear you received excellent service whilst with us. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 1.0
    Refused to do some work on the car that was promised 12 months ago
    Sent the car out in an unroadworthy condition
    I would advise not to pay them
    Response from Kidderminster Motor House MG
    Dear M Reece, sorry to hear of this. I can’t understand how a brand-new car would have been sent out in an unroadworthy condition. Please can you contact me, Andrew Cole, manager at Kidderminster Motor House on 01562 510 340, so that I can understand what the issue is. I have no record of a sale or a problem under your name, so would be good to chat so that I can help if required.
  • Rating 5.0
    They made us feel at ease didn’t rush us either
    Response from Kidderminster Motor House MG
    It is great to know that you would rate us as 5 stars Ellen, thank you for taking the time to leave us this great review! Kind regards,
  • Rating 5.0
    Excellent experience very professional friendly team the whole process was quick & easy just great
    Response from Kidderminster Motor House MG
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great service. Easy to book in and the staff are polite and knowledgeable. Keep up the good work
    Response from Kidderminster Motor House MG
    Thank you for the great review and the feedback on the team, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very helpful all the way through the process
    Response from Kidderminster Motor House MG
    Hi Richard, thank you for leaving this 5-star rating. Take care.
  • Rating 5.0
    All good as usual.
    Response from Kidderminster Motor House MG
    Thank you Carl for a wonderful review, all the best.
  • Rating 5.0
    Absolutely brilliant great staff process very quick and easy staff very friendly
    Response from Kidderminster Motor House MG
    Thank you so much for your kind words! We are so happy to hear that the team was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Wayne listened carefully to what I required and arranged all the details quickly and efficiently
    Response from Kidderminster Motor House MG
    Hi Anita, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very nice to speak to and very helpful
    Response from Kidderminster Motor House MG
    Thank you for your kind words about the team here at Kidderminster - we're glad to have been of service!
  • Rating 5.0
    Amazing customer service from start to finish nothing was too much trouble and all my questions were answered ,will defo recommend Kevin to family and friends .
    Response from Kidderminster Motor House MG
    Hi Milly-may, thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Happy motoring.
  • Rating 5.0
    Amazing salesman & customer service.
    Talked me through everything, explained anything I wasn't sure of, couldn't ask for better! 🚘🚘🚘🚘🚘 thank you
    Response from Kidderminster Motor House MG
    Good afternoon Joanna; thank you for the great 5 star review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very informative, a very nice experience
    Buying a new car for the 1st time!
    Response from Kidderminster Motor House MG
    Hi Joanna, thank you for a great review. Wishing you many happy miles in your new car!
  • Rating 5.0
    Very kind and helpful adviser Roger made it easy to sort out our motability vehicle. Thank you very much
    Response from Kidderminster Motor House MG
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    I haven't received my car yet. When I ordered my MG 4 the sales person Kevin was very knowledgeable and very helpful. Just hope the after sales matches it eagerly awaiting delivery in September. Thank you.
    Response from Kidderminster Motor House MG
    Hi Peter, thank you for your kind words - we're glad to have been of service! We do hope you enjoy your new car.
  • Rating 5.0
    Excellent customer service we had today when we were signing up for our next mobility car ,, the person who was assisting us with all the paper work couldn't of been more helpful but so sad we couldn't test drive as the particular car we would of liked a drive in was unfortunately taken to the car show at the NEC so that wasn't very good but apart from that our experience was very good ,, xx
    Response from Kidderminster Motor House MG
    Hi Kristinea, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very quick and very easy the whole application and order of the car was done in less then a hour Roger was very helpful and kind and makes a lovely cup of tea would highly recommend 5 stars from me very much looking forward to the new car arriving
    Response from Kidderminster Motor House MG
    Hi Hayden, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that your car application and order process went smoothly and efficiently. Our team takes pride in providing excellent service, and we're glad that Roger was able to assist you with kindness and helpfulness.

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