Motability Scheme at Vertu Toyota Barnsley

4.8
Rating 4.8
(134 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Toyota Barnsley

We are proud to be associated with the Motability Scheme at our dealership in Barnsley on Barugh Green Road and we have a deep understanding of the Scheme and how to deliver the best service to Motability customers.

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Our fully trained Motability Scheme Specialists are here to help find the perfect Toyota to suit your needs and to answer any questions that you may have. We'll take you for a test drive and if you choose to place an application, we'll keep you informed every step of the way.
We also have a team of Motability Service Specialists who are here to look after you when your Toyota is with us.

Contact Vertu Toyota Barnsley on 03445396749 to make an appointment with our Motability specialist.

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Contact information

Address
1 Morston Claycliffe Office Park
Whaley Road
Barnsley S75 1HQ
GB
Get directions
Phone Number
Call Vertu Toyota Barnsley on 0344 539 6749
0344 539 6749
0344 539 6749
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Simon Hegarty
  • Darren Sawdon
  • James Hare
  • Daryl Barker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Kevin Pretty
  • Mike Isam
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Toyota Barnsley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Toyota Barnsley

  • Rating 5.0
    Really good
    Response from Vertu Toyota Barnsley
    Hello Benjamin M.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a really good experience with us at Vertu Toyota Barnsley. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Selina
  • Rating 5.0
    Friendly, accommodating and informative
    Response from Vertu Toyota Barnsley
    Hello Amy D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly, accommodating, and informative. Providing excellent service is our top priority, and it’s always rewarding to know that we’ve met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Barnsley.

    Best regards,

    Liza
  • Rating 5.0
    Service was great
    Response from Vertu Toyota Barnsley
    Hello Susan,

    Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you've experienced with the mobility systems and the impact it has had on your ability to get the car. We understand how important this is for you, and we're committed to resolving the issue as quickly as possible.

    Please feel free to reach out to our team directly at Vertu Toyota Barnsley, and we'll do our best to assist you further. Your satisfaction is important to us, and we appreciate your patience and understanding.

    Best regards,
    Keith
  • Rating 4.0
    Great customer service in garage but last dealer came collected car and returned when done
    Response from Vertu Toyota Barnsley
    Hello Andrew,

    Thank you for taking the time to leave us a review. We're delighted to hear that you had a great experience with our customer service at Vertu Toyota Barnsley. We always strive to provide the best service possible.

    We appreciate your feedback regarding the collection and return service offered by your previous dealer. Your comments are invaluable to us as we continuously look for ways to enhance our services.

    If there's anything more we can do to improve your experience, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Great friendly and helpful.Darren went through everything with me and also explained about the car. Great communication would recommend to all
    Response from Vertu Toyota Barnsley
    Hello Carole,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us at Vertu Toyota Barnsley. Darren will be delighted to know that his efforts to provide thorough explanations and excellent communication made a positive impact on your visit. Your recommendation means a lot to us, and we are grateful for your support. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Polite efficient what more can you ask
    Response from Vertu Toyota Barnsley
    Dear Margaret G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service polite and efficient. Our team at Vertu Toyota Barnsley is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Excellent customer service
    Response from Vertu Toyota Barnsley
    Hello David J.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent customer service experience at Vertu Toyota Barnsley. Our team is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very professional and caring staff
    Response from Vertu Toyota Barnsley
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be professional and caring. At Vertu Toyota Barnsley, we strive to provide the best possible service to all our customers, and your feedback is a great testament to our team's dedication.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards, Dawn
  • Rating 5.0
    Very good
    Response from Vertu Toyota Barnsley
    Hello Kristine,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Vertu Toyota Barnsley. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant service
    Response from Vertu Toyota Barnsley
    Dear Granvill H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received brilliant service during your visit to Vertu Toyota Barnsley. Our team is dedicated to providing the best experience possible, and your feedback is truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Liza.
  • Rating 5.0
    Great! Happy customer - Would recommend vertu. James was very helpful from start to finish.
    Response from Vertu Toyota Barnsley
    Hello Matthew,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with us at Vertu Toyota Barnsley. It's fantastic to know that James was able to assist you from start to finish and that you would recommend our services. Your feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you ever need any further assistance, please don't hesitate to reach out.

    Best regards,
    Liza.
  • Rating 5.0
    Brilliant Darren what a lovely bloke 10 out of 10 for Darren top man
    Response from Vertu Toyota Barnsley
    Hello Darren

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Vertu Toyota Barnsley. Your kind words about Darren are greatly appreciated, and we are delighted to know that he made such a great impression.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Brilliant people Darren was great guy 10 out of 10 10 Darren brilliant
    Response from Vertu Toyota Barnsley
    Hello Darren,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Vertu Toyota Barnsley. It's fantastic to know that Darren made such a great impression and that you found our service deserving of a perfect score. Your feedback is incredibly valuable to us and motivates our team to continue delivering exceptional service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Great!
    Response from Vertu Toyota Barnsley
    Hello Logan,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with us at Vertu Toyota Barnsley. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
    The Vertu Toyota Barnsley Team
  • Rating 5.0
    I took my Motability car to Vertu Toyota Barnsley for its service and was really impressed. The staff were friendly, professional, and made the whole process simple. Everything was explained clearly, and the car was ready on time. Excellent customer service — would definitely recommend.


    Thank you to Kevin and rest of the team at Vertu Toyota in Barnsley
    Response from Vertu Toyota Barnsley
    Dear Denihol
    Thank you so much for taking the time to share your wonderful feedback about your recent experience at Vertu Toyota Barnsley. We are thrilled to hear that you were impressed with the service you received and that our team, including Kevin, was able to make the process simple and straightforward for you.

    It's fantastic to know that everything was explained clearly and that your car was ready on time. Providing excellent customer service is our top priority, and your kind words are truly appreciated by the entire team.

    Thank you once again for your recommendation. We look forward to welcoming you back in the future.

    Best regards, Dawn

    The Vertu Toyota Barnsley Team
  • Rating 5.0
    Simon was great in dealing with my sisters disabilities. Great service, so efficient. Thank you
    Response from Vertu Toyota Barnsley
    Dear Claire

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Simon provided great service and was able to efficiently assist with your sister's needs. At Vertu Toyota Barnsley, we strive to ensure all our customers receive the best possible care and support, and it’s rewarding to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with Simon and the rest of our team. If there is anything else we can do for you or your sister, please don't hesitate to reach out.

    Thank you once again for your kind words.

    Best regards, Dawn

    The Motability Scheme Team at Vertu Toyota Barnsley
  • Rating 3.0
    I have filled this twice and it says ooops on it.
    I was overall happy with toyota. But a little more time to explain all the functions on the car as I had a stroke and things needed explaining in more depth. But im happy and I love my car.
    Response from Vertu Toyota Barnsley
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1J2910 Kind regards, Matthew.
  • Rating 5.0
    Always welcoming let you know what's happening nice waiting area and tea and coffee facilities.
    Response from Vertu Toyota Barnsley
    Dear Susan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you felt welcomed and appreciated our waiting area and the tea and coffee facilities. Providing a comfortable and informative experience for our customers is very important to us, and your feedback reassures us that we are on the right track.

    If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Vertu Toyota Barnsley soon.

    Best regards,
    Matthew
  • Rating 5.0
    Very good staff helpful
    Response from Vertu Toyota Barnsley
    Hello Dawn R.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff to be very good and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Barnsley.

    Best regards,
    Liza
  • Rating 5.0
    James was very helpfull 10 out of 10
    Response from Vertu Toyota Barnsley
    Dear Donna L.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that James provided you with such helpful service and that your experience with us was a perfect 10 out of 10. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Toyota Barnsley.

    Best regards,

    Liza

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