Motability Scheme at TrustFord Bradford

4.9
Rating 4.9
(14 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00

Welcome to TrustFord Bradford

At TrustFord we are passionate about improving the lives of our customers and their families, and supporting them in achieving greater independence.

With nearly 14,000 TrustFord Motability customers, we pride ourselves on offering award-winning personalised service and advice to help find the perfect Ford for you.

Our priority is to provide impartial, free guidance on the Motability scheme if you, or someone you care for, receives the Higher Rate Disability Living Allowance, Personal Independence Payment, War Pensioners' Mobility Supplement or Armed Forces Independence Payment, to make sure we find the best fit.

Contact TrustFord Bradford on 01274756200 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Canal Road
Bradford BD1 4SR
GB
Phone Number
Call TrustFord Bradford on 01274 756200
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Dawn Fox
  • David Palmer
  • Sharaz Zulfquar
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 16:00
SundayClosed

Motability service specialists:

  • Holly Ovington
  • Mark Brown
We recommend calling and booking an appointment before visiting.
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Accessibility features at TrustFord Bradford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at TrustFord Bradford

  • Rating 5.0
    In view of current situation it was good
  • Rating 5.0
    Fantastic service from Dave, very pleased indeed. New car has the adaptions that I need and is brilliant.
    Response from TrustFord Bradford
    It is great to know that you would rate us as 5 stars Dawn, thank you for taking the time to leave us this great review! We're thrilled to see that you enjoyed your visit with Dave . Kind regards,
  • Rating 5.0
    Great customer service from start to finish. Kept me fully informed about everything.
    Response from TrustFord Bradford
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with their teams. We look forward to dealing with you again in the future and happy motoring! Many thanks Michael
  • Rating 5.0
    Excellent guy excellent service and totally love my new car! Can’t believe how easy the whole process is (down to the staff!)
    Response from TrustFord Bradford
    We are delighted to hear that you had a positive experience that the staff were friendly and helpful, thank you Gareth
  • Rating 5.0
    Well looked after excellent intro to new vehicle
    Response from TrustFord Bradford
    Thank you for taking the time to leave us this great 5 star review David Kind regards,
  • Rating 5.0
    Very good. All staff very friendly. Work done within time stated. Excellent.
    Response from TrustFord Bradford
    Hi Mark, we're thrilled to see that you enjoyed your visit at Bradford and hope to see you again soon. Janet
  • Rating 5.0
    Excellent customer service from David Palmer; friendly, helpful and a pleasure to work with.
    Response from TrustFord Bradford
    Hi Jake, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with David, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Absolutely brilliant service, I am happy with full satisfaction. Thank you
    Response from TrustFord Bradford
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks Janet
  • Rating 5.0
    Excellent service
    Response from TrustFord Bradford
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you Janet
  • Rating 4.0
    Pick up and delivery was prompt and friendly. Only feedback I can give is apart from service stamp I was given no paperwork to say what was carried out either for service or MOT results. Although a motability vehicle it would be good to provide paperwork to vehicle leaser under the motability scheme. Otherwise great service. Thank you
    Response from TrustFord Bradford
    Hello Angela B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Apart for the length of delay due to the chip shortage, great communication
    Response from TrustFord Bradford
    Hi Bethan J, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with us, we hope to see you again soon! Kind regards, Janet
  • Rating 5.0
    Great service very helpful
    Response from TrustFord Bradford
    Hello Francis,

    Thank you for taking the time to leave us a review about your visit.

    Kind Regards
    Jess
  • Rating 5.0
    David Palmer (Motability Advisor) of Trustford Bradford was & is the most caring & considerate gentleman anyone could wish for when going through the process of Motability experience in ordering a new vehicle. He’s a 100% Credit to the ford company & made the process so easy. He is so professional, & we can’t thank David enough. Thank you.
    Response from TrustFord Bradford
    Hi Peter,

    Thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that David receives recognition for his fantastic customer service which he provided to you.

    Kind regards,
    Jess
  • Rating 5.0
    The service was second to none.Very satisfied
    Response from TrustFord Bradford
    Hi Keith, thank you for taking the time to leave us this brilliant 5 star review, your comments have been passed to Management to ensure that the team receives recognition for their fantastic customer service which they provided to you. Kind regards, Janet
Displaying reviews 1 - 3 out of the 14 most recent
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