Motability Scheme at Wilson & Co Vauxhall Grimsby

4.8
Rating 4.8
(257 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Wilson & Co Vauxhall Grimsby

At Wilson and Co Vauxhall Grimsby we have dedicated Motability Scheme Specialists with many years of experience and are ready to advise and help with your individual requirements.

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We are award-winning for Customer Service and we pride ourselves on taking the time to understand your needs. When you visit or contact us online, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We can arrange a test drive or even come and visit you at home and if you choose to place an application, we'll keep you informed every step of the way.
If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority and we are here to help. Our showrooms are easily accessible and we look forward to seeing you - Welcome to the Co!

Contact Wilson & Co Vauxhall Grimsby on 01472290290 to make an appointment with our Motability specialist.

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Contact information

Address
Hewitts Avenue
Humberston
Grimsby DN36 4SE
GB
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Phone Number
Call Wilson & Co Vauxhall Grimsby on 01472 290290
01472 290290
01472 290290
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Ben Pritchard
  • Wayne Gardener
  • Mustafa Ali
  • Joshua Hemsley
  • Mark Dickinson
  • Diane Wilson
  • Ryan Bingham
  • Stacey Gillyett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Melissa Dobbs
  • Gary Codd
  • Toni Gardner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wilson & Co Vauxhall Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wilson & Co Vauxhall Grimsby

  • Rating 5.0
    Very good
  • Rating 4.0
    Did great notified me of work which need doing which I've got to rebook in due to been in middle going in temp housing even valet the car when I said they didn't need to
    Response from Wilson & Co Vauxhall Grimsby
    Hello Tammy,

    Thank you for taking the time to leave us a review. We're glad to hear that your experience with the Motability Scheme at Wilson & Co Vauxhall Grimsby was satisfactory. We always strive to provide the best service possible, and your feedback is invaluable in helping us improve. If there's anything specific you think we could do better or if you have any further comments, please feel free to let us know. We hope to see you again soon!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 4.0
    Great quick service, was tad disappointed as car wasn’t washed as they state
    Response from Wilson & Co Vauxhall Grimsby
    Dear Michelle,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you were pleased with the quick service you received. However, we apologize for not meeting your expectations regarding the car wash. Your feedback is invaluable, and we will ensure to address this issue to improve our services.

    We appreciate your support and look forward to serving you better in the future.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    All went well on time and good sevice
    Response from Wilson & Co Vauxhall Grimsby
    Hello Alan R.,

    Thank you so much for taking the time to share your positive experience with us at Wilson & Co Vauxhall Grimsby. We're thrilled to hear that everything went well and that you were pleased with the service you received. Your feedback is greatly appreciated and motivates our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    First class. Wilson & Co were prompt, polite and very efficient when our Grandland went for its service. This had been the case since we first got it.
    Response from Wilson & Co Vauxhall Grimsby
    Hello Keith,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a first-class experience with us at Wilson & Co Vauxhall Grimsby. It's wonderful to know that our team was prompt, polite, and efficient during your Grandland's service. We strive to maintain this level of service consistently, and your feedback reassures us that we are on the right track.

    We truly appreciate your continued trust in us since you first got your vehicle. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 4.0
    Brilliant all thanks to Mustafa sorted the car I wanted very quickly too
    Response from Wilson & Co Vauxhall Grimsby
    Hello Alex H.,

    Thank you for taking the time to leave us a review. We're thrilled to hear that Mustafa was able to assist you in finding the car you wanted so efficiently. Your feedback is incredibly valuable to us, and we're pleased to know you had a brilliant experience with the Motability Scheme at Wilson & Co Vauxhall Grimsby. If there's anything more we can do to enhance your experience, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Everything went smoothly with Joshua
    Response from Wilson & Co Vauxhall Grimsby
    Hello Steven,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that everything went smoothly with Joshua during your visit. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wilson & Co Vauxhall Grimsby.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 4.0
    Ok did what needed to be done
    Response from Wilson & Co Vauxhall Grimsby
    Hello Anthony,

    Thank you for taking the time to leave us a review. We're glad to hear that we were able to meet your needs. Your feedback is important to us as we strive to provide the best service possible. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Had a great experience, nothing was any trouble and everything was explained well and seemed so easy. He was very friendly and any queries asked, he explained and made sure I understood. Very happy.
    Response from Wilson & Co Vauxhall Grimsby
    Hello Emma S.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a great experience and that everything was explained clearly and made easy for you. It's fantastic to know that our team member was friendly and attentive to your queries, ensuring you felt comfortable and informed throughout the process.

    Your satisfaction is our top priority, and your kind words truly motivate us to continue providing the best service possible. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again at Wilson & Co Vauxhall Grimsby.

    Best regards,

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Diane was absolutely fantastic
    Response from Wilson & Co Vauxhall Grimsby
    Hello Derek A.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Diane provided you with fantastic service. At Wilson & Co Vauxhall Grimsby, we strive to ensure our customers have the best experience possible, and it's great to know Diane met your expectations. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    always fantastic at vauxhall diane always goes over and above , we are happy to say we have chosen the car for us with help and all the information , thankyou
    lisa
    Response from Wilson & Co Vauxhall Grimsby
    Dear Lisa,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with us at Wilson & Co Vauxhall Grimsby. Diane will be delighted to know that her efforts to go above and beyond have made a positive impact on your car selection process. It's great to know that you found all the information you needed to choose the perfect car for you.

    We truly appreciate your feedback and your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    I was very happy with the service thank you
    Response from Wilson & Co Vauxhall Grimsby
    Hello Julie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very happy with the service you received at Wilson & Co Vauxhall Grimsby. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Excellent from start to finish ordering and picking car up Diana was lovely to talk to through sorting car out thankyou
    Response from Wilson & Co Vauxhall Grimsby
    Dear Sharon J.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience from start to finish while ordering and picking up your car. Diana will be delighted to know that you found her lovely to talk to and helpful throughout the process. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Very good experience sales lady knew her stuff .very pleasant and helpful
    Response from Wilson & Co Vauxhall Grimsby
    Hello Cindy,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very good experience with our sales team at Wilson & Co Vauxhall Grimsby. It's great to know that our sales lady was knowledgeable, pleasant, and helpful during your visit. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 2.0
    From start to finish no communication, the guy who was supposed to of done the handover on the car was away on holiday.
    The friendliness and attitude wasn't great and the welcome I got was poor .
    Won't be using them again .
    Response from Wilson & Co Vauxhall Grimsby
    Dear Elisha B.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Wilson & Co Vauxhall Grimsby. We strive to provide excellent service and it seems we fell short during your visit.

    Your comments regarding the lack of communication and the handover process are concerning, and I apologise for any inconvenience this may have caused. We also regret that the friendliness and attitude of our staff did not meet your expectations. Please be assured that we take your feedback seriously and will address these issues with our team to ensure improvements are made.

    We value your input and hope you might consider giving us another opportunity in the future to provide you with the service you deserve.

    Kind regards,

    Jason Carter
    Head of Business
    Wilson & Co Vauxhall Grimsby
  • Rating 5.0
    Very helpful staff
    Response from Wilson & Co Vauxhall Grimsby
    Hello Derek,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wilson & Co Vauxhall Grimsby.

    Best regards,

    Jason Carter
    Head of Business
    Wilson & Co Vauxhall Grimsby Team
  • Rating 5.0
    Good service and good experience
    Response from Wilson & Co Vauxhall Grimsby
    Hello Amy G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a good experience and received good service at Wilson & Co Vauxhall Grimsby. Our team is dedicated to providing the best possible service to all our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 2.0
    They said they replaced the seal around my car door which they didn't and its still broke and yhe service took 2 hours
    Response from Wilson & Co Vauxhall Grimsby
    Hello Sally,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience with the service on your car door seal. We strive to provide efficient and thorough service, and it seems we fell short in this instance.

    Please allow us the opportunity to make things right. I would appreciate it if you could contact our service team directly at your earliest convenience, so we can address the issue with your car door seal and ensure it is resolved to your satisfaction.

    Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us.

    Best regards,

    Jason Carter
    Head of Business
  • Rating 5.0
    The young lady Diane was professional kind and a shining light. Loved dealing with her 10+ for service.
    Response from Wilson & Co Vauxhall Grimsby
    Dear Janet H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Diane. She truly is a valued member of our team, and your kind words will certainly brighten her day. Providing excellent service is our top priority, and it's rewarding to know that Diane made such a positive impression.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Jason Carter
    Head of Business
  • Rating 5.0
    Excellent, I was welcomed and felt welcome into the show room my car was ordered straight after the test drive
    Response from Wilson & Co Vauxhall Grimsby
    Hello Joshua,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt welcomed in our showroom and that your experience with us was excellent. It's great to know that everything went smoothly with your car order right after the test drive. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business

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