Motability Scheme at Wilson & Co Vauxhall Grimsby

4.8
Rating 4.8
(245 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Wilson & Co Vauxhall Grimsby

At Wilson and Co Vauxhall Grimsby we have dedicated Motability Scheme Specialists with many years of experience and are ready to advise and help with your individual requirements.

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We are award-winning for Customer Service and we pride ourselves on taking the time to understand your needs. When you visit or contact us online, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We can arrange a test drive or even come and visit you at home and if you choose to place an application, we'll keep you informed every step of the way.
If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, let us know – your comfort is our priority and we are here to help. Our showrooms are easily accessible and we look forward to seeing you - Welcome to the Co!

Contact Wilson & Co Vauxhall Grimsby on 01472290290 to make an appointment with our Motability specialist.

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Contact information

Address
Hewitts Avenue
Humberston
Grimsby DN36 4SE
GB
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Phone Number
Call Wilson & Co Vauxhall Grimsby on 01472 290290
01472 290290
01472 290290
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Wayne Gardener
  • Mustafa Ali
  • Joshua Hemsley
  • Mark Dickinson
  • Diane Wilson
  • Ryan Bingham
  • Stacey Gillyett
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:00 - 12:30
SundayClosed

Motability service specialists:

  • Melissa Dobbs
  • Gary Codd
  • Toni Gardner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Wilson & Co Vauxhall Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Wilson & Co Vauxhall Grimsby

  • Rating 5.0
    Excellent from start to finish ordering and picking car up Diana was lovely to talk to through sorting car out thankyou
  • Rating 5.0
    Very good experience sales lady knew her stuff .very pleasant and helpful
  • Rating 2.0
    From start to finish no communication, the guy who was supposed to of done the handover on the car was away on holiday.
    The friendliness and attitude wasn't great and the welcome I got was poor .
    Won't be using them again .
    Response from Wilson & Co Vauxhall Grimsby
    Dear Elisha B.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Wilson & Co Vauxhall Grimsby. We strive to provide excellent service and it seems we fell short during your visit.

    Your comments regarding the lack of communication and the handover process are concerning, and I apologise for any inconvenience this may have caused. We also regret that the friendliness and attitude of our staff did not meet your expectations. Please be assured that we take your feedback seriously and will address these issues with our team to ensure improvements are made.

    We value your input and hope you might consider giving us another opportunity in the future to provide you with the service you deserve.

    Kind regards,

    Jason Carter
    Head of Business
    Wilson & Co Vauxhall Grimsby
  • Rating 5.0
    Very helpful staff
    Response from Wilson & Co Vauxhall Grimsby
    Hello Derek,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be very helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Wilson & Co Vauxhall Grimsby.

    Best regards,

    Jason Carter
    Head of Business
    Wilson & Co Vauxhall Grimsby Team
  • Rating 5.0
    Good service and good experience
    Response from Wilson & Co Vauxhall Grimsby
    Hello Amy G.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a good experience and received good service at Wilson & Co Vauxhall Grimsby. Our team is dedicated to providing the best possible service to all our customers, and your feedback is greatly appreciated. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 2.0
    They said they replaced the seal around my car door which they didn't and its still broke and yhe service took 2 hours
    Response from Wilson & Co Vauxhall Grimsby
    Hello Sally,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience with the service on your car door seal. We strive to provide efficient and thorough service, and it seems we fell short in this instance.

    Please allow us the opportunity to make things right. I would appreciate it if you could contact our service team directly at your earliest convenience, so we can address the issue with your car door seal and ensure it is resolved to your satisfaction.

    Thank you for bringing this to our attention, and we hope to have the chance to improve your experience with us.

    Best regards,

    Jason Carter
    Head of Business
  • Rating 5.0
    The young lady Diane was professional kind and a shining light. Loved dealing with her 10+ for service.
    Response from Wilson & Co Vauxhall Grimsby
    Dear Janet H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Diane. She truly is a valued member of our team, and your kind words will certainly brighten her day. Providing excellent service is our top priority, and it's rewarding to know that Diane made such a positive impression.

    If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    Jason Carter
    Head of Business
  • Rating 5.0
    Excellent, I was welcomed and felt welcome into the show room my car was ordered straight after the test drive
    Response from Wilson & Co Vauxhall Grimsby
    Hello Joshua,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you felt welcomed in our showroom and that your experience with us was excellent. It's great to know that everything went smoothly with your car order right after the test drive. We strive to provide the best service possible, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Very helpful and aware of my needs
    Response from Wilson & Co Vauxhall Grimsby
    Hello Ronald,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team very helpful and attentive to your needs. At Wilson & Co Vauxhall Grimsby, we strive to provide the best possible service to all our customers, and your feedback is a wonderful affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Jason Carter
  • Rating 5.0
    Excellent service from start to finish very easy application to sort out lady was so friendly and helpful would recommend this dealership
    Response from Wilson & Co Vauxhall Grimsby
    Hello Sharon J.,

    Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that you had an excellent experience with us from start to finish. It's great to know that the application process was easy and that our team member was friendly and helpful. Your recommendation means a lot to us, and we're delighted to have been able to assist you. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Excellent service and most polite and courteous. I always find the service from Wilsons garage is excellent. They are very polite and helpful.
    Thanks very much.
    Response from Wilson & Co Vauxhall Grimsby
    Hello Graham R.,

    Thank you so much for taking the time to share your positive experience with us at Wilson & Co Vauxhall Grimsby. We are thrilled to hear that you found our service excellent and our team polite and courteous. Your kind words and perfect rating mean a lot to us and motivate us to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    It's a 10 out of 10 from me was fast and kept me calm and tranquil throughout all the formal signings and hand over as I suffer with a lot of anxiety and anything formal is hard for me to overcome but I couldn't of asked for a better service
    Response from Wilson & Co Vauxhall Grimsby
    Hello Robert,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive experience and that our team was able to provide the calm and supportive environment you needed during the process. It's wonderful to know that we could assist in making the formalities more comfortable for you. Your kind words and perfect rating mean a lot to us, and we are grateful for your feedback. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Very friendly all the staff . Nothings to much trouble
    Response from Wilson & Co Vauxhall Grimsby
    Hello Lisa M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and accommodating. At Wilson & Co Vauxhall Grimsby, we strive to ensure that every visit is a positive experience, and it's great to know that our team made a lasting impression. Your feedback is incredibly valuable to us, and we look forward to welcoming you back in the future.

    Best regards,

    Jason Carter
    Head of Business
  • Rating 5.0
    absolutely love our new car and so much easier for me to get in and out..easy process from start to finish
    Response from Wilson & Co Vauxhall Grimsby
    Hello Gemma,

    Thank you so much for your wonderful review! We're thrilled to hear that you absolutely love your new car and that the process was easy from start to finish. It's great to know that the car is making things easier for you. Your feedback means a lot to us, and we're delighted to have been a part of your journey with the Motability Scheme. If you have any more questions or need further assistance, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    The team were so helpful. It went very smoothly
    Response from Wilson & Co Vauxhall Grimsby
    Hello Samuel H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that our team was able to assist you effectively and that your experience with us went smoothly. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Very happy with this Dealership
    Response from Wilson & Co Vauxhall Grimsby
    Hello Tracey T.,

    Thank you so much for taking the time to share your positive experience with us at Wilson & Co Vauxhall Grimsby. We are thrilled to hear that you are very happy with our dealership and that we could meet your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Very straight forward, would recommend
    Response from Wilson & Co Vauxhall Grimsby
    Hello Linda S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service straightforward and that you would recommend us. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    Very helpful, Diane was there when she was needed but nit in your face, so was pleased about that no pressure selling.
    Response from Wilson & Co Vauxhall Grimsby
    Hello Helen S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Wilson & Co Vauxhall Grimsby. Diane is indeed a valued member of our team, and we're glad she was able to assist you in a way that made you feel comfortable and at ease. Your feedback is greatly appreciated, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 4.0
    Service was fine as far as I can tell… I was quite disappointed with the courtesy wash and vac, seeing I never received it again
    Response from Wilson & Co Vauxhall Grimsby
    Hello Linda,

    Thank you for taking the time to share your feedback with us. We're glad to hear that you were satisfied with the service overall. However, we apologize for any disappointment regarding the courtesy wash and vac. Your feedback is important, and we will look into this matter to ensure we meet our customers' expectations consistently. If there's anything else we can assist you with, please feel free to reach out.

    Best regards,
    Jason Carter
    Head of Business
  • Rating 5.0
    after a bumpy start and constant delays in our new car for past 3 months we decided to cancel and order one that was available so hopefully we will have a new car very soon
    Response from Wilson & Co Vauxhall Grimsby
    Hello Gemma,

    Thank you for taking the time to share your experience with us. We sincerely apologize for the initial delays you encountered with your new car order. We understand how important it is to have reliable transportation, and we're glad to hear that you've found an alternative that suits your needs. Your patience and understanding throughout this process have been greatly appreciated. If there's anything more we can do to assist you or if you have any further questions, please don't hesitate to reach out. We look forward to seeing you drive away in your new car very soon!

    Best regards,
    Jason Carter
    Head of Business

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