Motability Scheme at Stoneacre Nissan Grimsby

Motability Scheme at Stoneacre Nissan Grimsby

4.7
Rating 4.7
(47 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Avenue Park Altyre Way
Hewitts Avenue Business Park
Humberston DN36 4RJ
GB
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Phone Number
Call Stoneacre Nissan Grimsby on 01472 483555
01472 483555
01472 483555
Website

Visit dealer website

Email

sales.grimsbynissan@stoneacre.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Daniel Legg
  • Phil Owen
  • Oliver Lee
  • Connor Campbell
  • Richard Twyford
  • Eden Fields
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Dave Harris
  • Nial Westerman
  • Charlie Rigg
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Nissan Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Stoneacre Nissan Grimsby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Nissan Grimsby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Nissan Grimsby on 01472483555 to make an appointment with our Motability Scheme specialist.

Visit dealer website

Reviews at Stoneacre Nissan Grimsby

  • Rating 4.0
    Not bad,although can't check what's been done.
  • Rating 5.0
    .
  • Rating 5.0
    Fantastic service very easy to order, eden was a fantastic help
    Response from Stoneacre Nissan Grimsby
    Hello Hope,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service fantastic and that the ordering process was easy for you.

    Eden will be delighted to know that their assistance made a positive impact on your experience. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Stoneacre Nissan Grimsby Team
  • Rating 1.0
    Have tried 3 times with report it is not accepted
    Response from Stoneacre Nissan Grimsby
    Dear Ghislaine J.,

    Thank you for taking the time to share your feedback with us. I am sorry to hear about the difficulties you've experienced with your report not being accepted. We strive to provide a seamless experience for all our customers, and it's clear we fell short in this instance.

    Please know that your concerns are important to us, and we would like to address this issue promptly. Could you please contact our customer service team directly at your earliest convenience? We are committed to resolving this matter to your satisfaction.

    Thank you for your patience and understanding.

    Best regards,

    [Your Name]
    Stoneacre Nissan Grimsby - Motability Scheme Team
  • Rating 5.0
    It took much longer than anticipated because of problem with brakes
    Staff very friendly
    Response from Stoneacre Nissan Grimsby
    Dear Hazel,

    Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be very friendly during your visit. However, we apologize for the delay you experienced due to the issue with the brakes. Your patience and understanding are greatly appreciated, and we are committed to ensuring a smoother experience in the future.

    If you have any further questions or need assistance, please don't hesitate to reach out. We value your support and look forward to serving you again at Stoneacre Nissan Grimsby.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    The lady was so helpful a d polite. Nothing wasto much trouble. Explained everything. She was 110 percent
    Response from Stoneacre Nissan Grimsby
    Hello Paulina,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our team member. It's great to know that she was able to assist you thoroughly and make your visit to Stoneacre Nissan Grimsby a pleasant one. Your kind words and perfect rating mean a lot to us, and we are delighted to have met your expectations. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Grimsby Team
  • Rating 5.0
    Great communication, very polite and informative.
    Response from Stoneacre Nissan Grimsby
    Hello Antony,

    Thank you so much for your wonderful review! We're thrilled to hear that you found our communication polite and informative. At the Motability Scheme at Stoneacre Nissan Grimsby, we strive to provide the best service possible, and your feedback is a great affirmation of our efforts. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Grimsby
  • Rating 5.0
    Excellent service given
    Response from Stoneacre Nissan Grimsby
    Dear Wendy,

    Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service at the Motability Scheme at Stoneacre Nissan Grimsby. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Stoneacre Nissan Grimsby
  • Rating 5.0
    Evans was very helpful and dealt with in a very polite, professional manner.
    Response from Stoneacre Nissan Grimsby
    Dear Julie-anne B.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Evans was able to assist you in a polite and professional manner. Your feedback is incredibly valuable to us, and it’s great to know that our team is providing the level of service we strive for.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at the Motability Scheme at Stoneacre Nissan Grimsby.

    Best regards,

    The Motability Scheme Team at Stoneacre Nissan Grimsby
  • Rating 5.0
    All was ready and it was just a case if checking the vehicle, signing the papers and driving away with my lovely new car
    Response from Stoneacre Nissan Grimsby
    Hello Linda,

    Thank you so much for your wonderful review! We're thrilled to hear that your experience with the Motability Scheme at Stoneacre Nissan Grimsby was smooth and enjoyable. It's great to know that everything was ready for you, making the process of checking the vehicle, signing the papers, and driving away in your lovely new car seamless.

    Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Enjoy your new car!

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Grimsby
  • Rating 5.0
    Very good very polite lady
    Response from Stoneacre Nissan Grimsby
    Hello James,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team, and it's wonderful to know that our staff's politeness made a difference during your visit. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Nissan Grimsby Team
  • Rating 5.0
    Amazing! No problems was explained everything run over of the cars couldn’t thank Oliver enough ☺️
    Response from Stoneacre Nissan Grimsby
    Hello Hannah,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at Stoneacre Nissan Grimsby. It's fantastic to know that Oliver was able to provide you with all the information you needed and that everything was explained clearly. Your feedback means a lot to us, and we're grateful for your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Nissan Grimsby Team
  • Rating 5.0
    Very friendly and welcoming
    Response from Stoneacre Nissan Grimsby
    Hello Lynn D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be friendly and welcoming. Providing a positive experience for our customers is our top priority, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Nissan Grimsby Team
  • Rating 5.0
    Fantastic nice and easy
    Response from Stoneacre Nissan Grimsby
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was fantastic and easy. Our team at Stoneacre Nissan Grimsby is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Nissan Grimsby Team
  • Rating 5.0
    Oliver was a great help and made it very easy for me
    Response from Stoneacre Nissan Grimsby
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Oliver was able to assist you effectively and make your experience with us an easy one. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Stoneacre Nissan Grimsby.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Nissan Grimsby Team
  • Rating 5.0
    Great service, even when I was running late still had the time for me to pick my car up
    Response from Stoneacre Nissan Grimsby
    Hello Laura R.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service, even when you were running late. Our team always strives to accommodate our customers' needs, and it's fantastic to know we could assist you in picking up your car smoothly.

    Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Stoneacre Nissan Grimsby
  • Rating 5.0
    Eden is absolutely lovely..so friendly and helpful. She's been great.
    Response from Stoneacre Nissan Grimsby
    Dear Louis,

    Thank you for taking the time to leave such a wonderful review for Eden. We are thrilled to hear that she was able to provide you with friendly and helpful service. Your feedback is greatly appreciated and will be shared with Eden and the team at the Motability Scheme at Stoneacre Nissan Grimsby.

    We strive to offer the best possible experience for our customers, and your positive rating of 5 out of 5 is a testament to our efforts. If you have any further comments or need assistance in the future, please do not hesitate to reach out.

    Thank you once again for your kind words.

    Best regards,

    The Motability Scheme Team at Stoneacre Nissan Grimsby
  • Rating 2.0
    Booked waiting appointment due to mobility issues. Sat for 2 and half hours in totalfreezing. When I asked would i be waiting much longer as it had been almost 2 hours and I told them I was freezing I was then told heating was not working and wasnt even offered a hot drink.
    Service was completed with no concerns
    Response from Stoneacre Nissan Grimsby
    H Carol, we're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding of your experience. Please reach out to us via https://stoneac.re/scYnHmG so that we can take a look into this. Best wishes, HM - Stoneacre Head Office
  • Rating 4.0
    Hand over was ok, but felt rushed.
    Response from Stoneacre Nissan Grimsby
    Hi Andrea, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


  • Rating 5.0
    Mustafa was very helpful and took a great deal of care and time in answering all of my questions.
    He was polite and courteous.
    Response from Stoneacre Nissan Grimsby
    Hello Andrea and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. We would appreciate it if you could share your experience with your friends and family, too. Best Wishes, HM ^ @ Stoneacre Head Office


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