Motability Scheme at Stoneacre Kia Grimsby

4.8
Rating 4.8
(116 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Welcome to Stoneacre Kia Grimsby

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Stoneacre Kia Grimsby can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Stoneacre Kia Grimsby on 01472340484 to make an appointment with our Motability specialist.

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Contact information

Address
Rendel Street
Grimsby DN31 1SF
GB
Get directions
Phone Number
Call Stoneacre Kia Grimsby on 01472 340484
01472 340484
01472 340484
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Daniel Burn
  • Leanne Kennedy
  • Taylor Davies
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Dave Harris
  • Aidan Stockdale
  • Robert Burton
  • Lucy Bell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stoneacre Kia Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stoneacre Kia Grimsby

  • Rating 5.0
    All the team were so helpful. Especially Terry, he went above and beyond what he needed to do and really helped when I had been let down from a different dealer.
    Response from Stoneacre Kia Grimsby
    Dear Natasha,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team at Stoneacre Kia Grimsby. It's fantastic to know that Terry was able to go above and beyond to assist you, especially after your previous experience with another dealer.

    We strive to provide exceptional service to all our customers, and your kind words are a great testament to the hard work and dedication of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme with us.

    Best regards,

    Stoneacre Kia Grimsby Team
  • Rating 5.0
    Fantastic. All was sorted swiftly and quickly. Car was clean and 20 quid worth of petrol in the tank was appreciated.
    Response from Stoneacre Kia Grimsby
    Hello Gareth,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a fantastic experience with us at Stoneacre Kia Grimsby. It's great to know that everything was sorted swiftly and that you appreciated the clean car and the petrol in the tank. Your satisfaction is our top priority, and your feedback truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Polite friendly
    Response from Stoneacre Kia Grimsby
    Hello Samantha,

    Thank you for taking the time to leave us a review. We're delighted to hear that you found our team polite and friendly. Your feedback is important to us, and we're always striving to improve our services. If there's anything specific you think we could do better to earn that fifth star, please feel free to let us know. We look forward to welcoming you back to Stoneacre Kia Grimsby in the future.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Grimsby
  • Rating 5.0
    Absolutely fantastic experience tge gentleman that dealt with my application was very polite and helpful answered all my questions couldn't of asked for better service
    Response from Stoneacre Kia Grimsby
    Dear Karen,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an absolutely fantastic experience at Stoneacre Kia Grimsby. It's great to know that our team member was able to assist you with politeness and helpfulness, answering all your questions to your satisfaction.

    Providing excellent service is our top priority, and your kind words are a testament to the hard work and dedication of our staff. We truly appreciate your 5-star rating and are delighted that we could meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Stoneacre Kia Grimsby Team
  • Rating 5.0
    The person I dealt with Taylor made the process very seamless and helped me select the right vehicle. It was a very easy and well managed experience.
    Response from Stoneacre Kia Grimsby
    Hello Gareth,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Taylor was able to assist you in selecting the right vehicle and that the process was seamless for you. Providing an easy and well-managed experience is what we strive for, and your feedback is incredibly rewarding. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Really approachable staff, felt at ease whilst waiting, very good service.
    Response from Stoneacre Kia Grimsby
    Hello Jack,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff approachable and that you felt at ease during your visit. Providing excellent service is our top priority, and it's great to know that we met your expectations. Your feedback is incredibly valuable to us, and we look forward to welcoming you back to Stoneacre Kia Grimsby in the future.

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    So easy excellent service
    Response from Stoneacre Kia Grimsby
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service easy and excellent. Providing top-notch service is our priority, and it's always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Grimsby.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Grimsby
  • Rating 5.0
    There always there to help
    Response from Stoneacre Kia Grimsby
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you find our team always ready to help. Providing excellent service is our top priority, and it's rewarding to know that we are meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to continuing to serve you in the future.

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Excellent
    Response from Stoneacre Kia Grimsby
    Hello Carol,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Kia Grimsby. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Very satisfied and poeple was very helpful
    Response from Stoneacre Kia Grimsby
    Hello Dawn,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were very satisfied with your experience at Stoneacre Kia Grimsby and that our team was able to be of great help to you. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 1.0
    Ben was great, Leanne not so much and still waiting for a phone call from her as to whether I can actually have the Kia
    It's now Tuesday and Leanne still hasn't rung me. I've found this experience quite unnerving and the fact that I'm still waiting to find out if I can have the niro, I think I will decide to get the Skoda instead as I feel like Kia aren't interested in helping me get the car I wanted. I will not be recommending this showroom
    Response from Stoneacre Kia Grimsby
    Hello Samantha,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a positive experience with Ben. However, we're sorry to learn that your interaction with Leanne did not meet your expectations and that you're still waiting for a follow-up call regarding the Kia.

    We value your feedback and are committed to improving our service. I will ensure that your concerns are addressed promptly and that Leanne reaches out to you as soon as possible to provide the information you need.

    Thank you for bringing this to our attention, and we appreciate your patience. If there's anything else we can assist you with, please feel free to let us know.

    Best regards,
    Stoneacre Kia Grimsby Team
  • Rating 5.0
    Ben was very helpful and informed me of everything I needed to know about the car.
    Response from Stoneacre Kia Grimsby
    Dear Zoe,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Ben was able to assist you effectively and provide all the information you needed about the car. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience at Stoneacre Kia Grimsby. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Excellent and also big thank you to Ben who looked after me
    Response from Stoneacre Kia Grimsby
    Hello Stephen,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Stoneacre Kia Grimsby. Ben will be delighted to know that his efforts were appreciated and that he was able to look after you so well. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the perfect rating. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Super cool and friendly and
    Helpful...they did all the work..
    Response from Stoneacre Kia Grimsby
    Hello Paul,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team super cool, friendly, and helpful. It's our goal to make the process as smooth and enjoyable as possible for our customers, and we're delighted that we could do all the work for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Dealt with Ben Bordas from day 1, absolutely spot on and makes a good cuppa 🤣
    Thanks for your help and time, really was appreciated 👍
    Response from Stoneacre Kia Grimsby
    Hi Jemma,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Ben provided you with excellent service from the very beginning. It's great to know that he made your experience with us enjoyable, and we're glad you appreciated his tea-making skills too! Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    I went to Stoneacre Grimsby to get a Kia Sportage. I test drove the spec of car that I wanted, sat down with Ben Bordas to go through it all and order the car. When the car arrived Ben rang to arrange picking it up and a date and time was arranged. On the day of picking it up Ben talked me through all the controls, set my bluetooth up and set the Kia connect app up for me. Ben was a pleasure to deal with from start to finish, not pushy like some salesmen, he was real down to earth and easy to get on with, making the whole experience less stressful for myself. I highly recommend Ben and Stoneacre Grimsby
    Response from Stoneacre Kia Grimsby
    Hello Daniel,

    Thank you so much for taking the time to share your experience with us at Stoneacre Kia Grimsby. We are thrilled to hear that you had such a positive experience with Ben and that he was able to make the process of purchasing your Kia Sportage smooth and enjoyable. It's wonderful to know that Ben's approach made you feel comfortable and at ease throughout the entire process. Your recommendation means a lot to us, and we are delighted to have been able to assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Stoneacre Kia Grimsby Team
  • Rating 5.0
    Very friendly and knowledgeable staff, and very quick process.
    Response from Stoneacre Kia Grimsby
    Hello Kenneth,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and knowledgeable, and that the process was quick for you. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Stoneacre Kia Grimsby.

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Grimsby
  • Rating 5.0
    Everything from check in until collection was excellent, staff very welcoming and courteous.
    Response from Stoneacre Kia Grimsby
    Dear Elaine,

    Thank you so much for your wonderful review! We are thrilled to hear that your experience from check-in to collection was excellent and that our staff made you feel welcomed and treated you courteously. At the Motability Scheme at Stoneacre Kia Grimsby, we strive to provide the best service possible, and your feedback is a great affirmation of our efforts.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    The Motability Scheme Team at Stoneacre Kia Grimsby
  • Rating 5.0
    Brilliant
    Response from Stoneacre Kia Grimsby
    Dear Linda C.,

    Thank you so much for your brilliant review and for giving us a perfect 5.0 rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Stoneacre Kia Grimsby. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Stoneacre Kia Grimsby
  • Rating 5.0
    Excellent service as always
    Response from Stoneacre Kia Grimsby
    Hello Stephen,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you consistently receive excellent service from our team at Stoneacre Kia Grimsby. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best possible experience for all our customers. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Stoneacre Kia Grimsby Team

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