Motability Scheme at D. M. Keith Škoda Grimsby

4.9
Rating 4.9
(190 reviews)
09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 19:00 10:30 - 19:00
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Contact information

Address
Westcoates Road
Grimsby DN31 2SU
GB
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Phone Number
Call D. M. Keith Škoda Grimsby on 01472 348348
01472 348348
01472 348348
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 21:00 09:00 - 19:00 10:30 - 19:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 21:00
Tuesday09:00 - 21:00
Wednesday09:00 - 21:00
Thursday09:00 - 21:00
Friday09:00 - 21:00
Saturday09:00 - 19:00
Sunday10:30 - 19:00

Motability Scheme specialists:

  • Paul Buffey
  • Matthew Gee
  • Liam Shakespeare
  • Frankie Johnson
  • James Bryan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Robert Dodsworth
  • Samantha Franklin
  • Joe Mitchell
  • Lewis Bradford
  • Jensen Ridge
We recommend calling and booking an appointment before visiting.
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Accessibility features at D. M. Keith Škoda Grimsby

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to D. M. Keith Škoda Grimsby

At D. M. Keith Škoda Grimsby we have a strong team of trained Motability specialists.

Our award-winning team have the knowledge to answer all your questions and are proud to always deliver the best service to Motability customers. Test drives are available and if you choose to place an application, we ensure you are kept informed every step of the way.

D. M. Keith host a Quite Time on Sundays from opening until 12pm. Adapting our environment means that all customers including those with non-visible disabilities can feel safe and enjoy browsing our vehicles in comfort.

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Reviews at D. M. Keith Škoda Grimsby

  • Rating 5.0
    Great service
    Response from D. M. Keith Škoda Grimsby
    Hello Lisa,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you had a great experience with our service at D. M. Keith Škoda Grimsby. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Really helpful and went above and beyond to suit my needs.
    Response from D. M. Keith Škoda Grimsby
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon. We pride ourselves on our customer services We are delighted to hear that you had a positive experience that the staff were friendly and helpful. We think you might have left this review on the wrong listing. If you meant for it to be left for the dealership, you can do so on the dealership's listing here:
  • Rating 5.0
    Straightforward, fast, friendly and helpful
    Response from D. M. Keith Škoda Grimsby
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon. We pride ourselves on our customer services We think you might have left this review on the wrong listing. If you meant for it to be left for the dealership, you can do so on the dealership's listing here:
  • Rating 5.0
    The handover process was very easy and controls on the new vehicle were fully explained. The manager thanked us personally for our custom and presented my wife with a bouquet of flowers; a thoughtful gesture that was much appreciated. Having been looked after by DM Keith for the last three years we cannot commend them highly enough.
    Response from D. M. Keith Škoda Grimsby
    Dear Philip O.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found the handover process easy and that the explanation of the vehicle controls met your expectations. It’s also heartwarming to know that the gesture of presenting your wife with a bouquet was appreciated.

    We are incredibly grateful for your loyalty over the past three years and are delighted to have been able to serve you to your satisfaction. Your commendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future.

    Thank you once again for your kind words and for choosing D. M. Keith Škoda Grimsby.

    Best regards,

    [Your Name]
    D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    So easy as someone new to the scheme Frankie explained everything along the way , talked about out different options and made the whole experience simple and easy
    Response from D. M. Keith Škoda Grimsby
    Hello Jasmine,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Frankie was able to make your introduction to the Motability Scheme smooth and straightforward. It's wonderful to know that you felt informed and comfortable with the options presented to you. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Excellent
    Response from D. M. Keith Škoda Grimsby
    Hello John F.,

    Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had an excellent experience with us at D. M. Keith Škoda Grimsby. Your feedback is incredibly valuable and motivates our team to continue providing top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    On all visits, people were ki d and welcoming. They had knowledge and could answer any questions asked
    Response from D. M. Keith Škoda Grimsby
    Dear Nicola L.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you found our team kind, welcoming, and knowledgeable during your visits. Providing excellent service and ensuring all your questions are answered is our top priority, and your kind words affirm that we are on the right track.

    Your perfect rating of 5.0 is greatly appreciated and motivates us to continue delivering the best possible experience to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your support.

    Best regards,
    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Excellent throughout, from test drive, ordering and pickup.
    Everything explained and also helped with the app
    Response from D. M. Keith Škoda Grimsby
    Hello Robert,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us, from the test drive to ordering and pickup, was excellent. It's great to know that everything was clearly explained and that we could assist you with the app. Your feedback is incredibly valuable to us, and your kind words motivate our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Excellent
    Response from D. M. Keith Škoda Grimsby
    Hello Peter M.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at D. M. Keith Škoda Grimsby. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Amazing ! After my motab is all finished I’ll be going back to Skoda and use Paul
    Response from D. M. Keith Škoda Grimsby
    Hello Mason,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at D. M. Keith Škoda Grimsby. It's fantastic to know that Paul was able to assist you effectively, and we truly appreciate your kind words.

    We look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to reach out.

    Best regards,

    The D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Very professional,kept informed throughput, great service
    Response from D. M. Keith Škoda Grimsby
    Dear Alison D.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service professional and that you were kept informed throughout your experience with us. Providing great service is our top priority, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at D. M. Keith Škoda Grimsby.

    Best regards,

    [Your Name]
    D. M. Keith Škoda Grimsby Team
  • Rating 5.0
    Great service and very quickly with sourcing the car and fantastic customer service. Hand over was a dream
  • Rating 5.0
    Very efficient and professional throughout. Felt really valued as a customer and received car 2 months earlier than first anticipated.
  • Rating 5.0
    Fantastic service with a smile and great customer service/knowledge from Liam. Easy way to choose next car with great stock.
  • Rating 5.0
    Kind friendly great customer care and service
  • Rating 5.0
    Everything went to plan, a very smooth experience
  • Rating 5.0
    Very good. Frankie from the dealership was brilliant throughout
  • Rating 5.0
    Will recommend.
    Response from D. M. Keith Škoda Grimsby
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Will recommend to othets.
  • Rating 5.0
    Amazing all staff were very helpful

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