Motability Scheme at Vertu Nissan Halifax

4.9
Rating 4.9
(365 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Nissan Halifax

Motability Scheme at Vertu Nissan Halifax

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Nissan Halifax can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Nissan Halifax on 01422520630 to make an appointment with our Motability specialist.

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Contact information

Address
Shay Syke
Halifax
Halifax HX1 2ND
GB
Get directions
Phone Number
Call Vertu Nissan Halifax on 01422 520630
01422 520630
01422 520630
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • John Daly
  • Eleanor Janion-Key
  • Sean Clarke
  • Jack Cunningham
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Keeley Gray
  • Haris Zohabe
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Nissan Halifax

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Nissan Halifax

  • Rating 3.0
    All a bit rushed, car still had delivery wax crayon writing on dirty mirrors didn't feel special
    Response from Vertu Nissan Halifax
    Dear John

    Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your recent visit. It's important to us that every customer feels valued and receives the highest standard of service, and it seems we fell short in your case.

    We understand how important it is for your new car to feel special and ready for you, and we regret that the delivery process felt rushed and that the car was not presented in pristine condition. Please be assured that we are addressing this with our team to ensure improvements are made.

    Your feedback is invaluable in helping us enhance our services, and we hope to have the opportunity to provide you with a better experience in the future. If there's anything further we can do to assist you, please don't hesitate to reach out.

    Thank you once again for your feedback.

    Best regards,

    Keith
  • Rating 5.0
    Very helpful, quick was the best experience we’ve had when purchasing a Motability car .
    Response from Vertu Nissan Halifax
    Dear Madison

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service helpful and quick, and that it was the best experience you've had when purchasing a Motability car. Your kind words and perfect rating mean a lot to our team here at Vertu Nissan Halifax. We are committed to providing excellent service and are delighted to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 4.0
    Car wasn’t ready when I asked for it to be had from 9am asked for at back for 2pm wasn’t ready until 5
    Response from Vertu Nissan Halifax
    Good afternoon Kerrie.

    Thank you for taking your time to leave this feedback. We strive to provide the best possible experience for our customers therefore if there is any dissatisfaction you would like to discuss, please email us at digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you.

    Please quote ref YXT4KB2601

    Kind regards
    Dean
  • Rating 4.0
    Hi the dealer was okay but a bit surprised that the dealer didn’t give the car a service
    Response from Vertu Nissan Halifax
    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT4MC2601 Kind regards, Liza.
  • Rating 5.0
    Extremely helpful and quick
    Response from Vertu Nissan Halifax
    Hello Colin M.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service extremely helpful and quick. At Vertu Nissan Halifax, we strive to provide the best experience for our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    First class
    Response from Vertu Nissan Halifax
    Hello Jeanette,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a first-class experience with us at Vertu Nissan Halifax. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    First time getting a motability car and the staff were so helpful.
    Response from Vertu Nissan Halifax
    Hello Malachy,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your first experience with getting a Motability car was a positive one and that our staff were able to assist you effectively. Providing excellent service to our customers is our top priority, and it's great to know we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Nissan Halifax.

    Best regards,
    Matthew
  • Rating 5.0
    Amazing customer service from Nissan Halifax, accommodated all our needs with a courtesy car until the car was fully serviced.
    Response from Vertu Nissan Halifax
    Dear Maqsood,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our customer service at Vertu Nissan Halifax. Our team is dedicated to accommodating all our customers' needs, and it's great to know that the courtesy car was helpful while your vehicle was being serviced. Your feedback is incredibly valuable to us, and we look forward to assisting you again in the future.

    Best regards,
    Kerry
  • Rating 5.0
    Great communication and well aware of any after support required.
    Response from Vertu Nissan Halifax
    Hello Kane,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were pleased with our communication and the after-support we provide. At Vertu Nissan Halifax, we strive to ensure that all our customers feel supported and informed throughout their experience with us. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Kerry
  • Rating 5.0
    Good service for the mot polite staff and helpful
    Response from Vertu Nissan Halifax
    Dear Yvonne
    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received good service and found our staff to be polite and helpful. At Vertu Nissan Halifax, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards, Dawn
  • Rating 5.0
    Advisor was really helpful and made sure we knew the process to make the application and what timeframe to expect for our new vehicle
    Response from Vertu Nissan Halifax
    Hello Darren,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that our advisor was able to assist you effectively and provide clarity on the application process and expected timeframe for your new vehicle. At Vertu Nissan Halifax, we strive to ensure our customers have a seamless experience, and your feedback is greatly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    All ways top class
    Response from Vertu Nissan Halifax
    Hello Dale,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you consistently receive top-class service at Vertu Nissan Halifax. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best experience possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    Absolutely excellent thank you
    Response from Vertu Nissan Halifax
    Hello Naomi,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Nissan Halifax. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    They were very helpful and explained everything
    Response from Vertu Nissan Halifax
    Hello Diane,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful and that everything was explained clearly during your visit. Providing excellent service is our top priority, and your feedback is truly appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Vertu Nissan Halifax.

    Best regards,
    Dean
  • Rating 5.0
    Sean was very helpful and kind. He talked to us through their procedure and form filling. Talk through the controls in the car. He was very professional.
    Response from Vertu Nissan Halifax
    Hello John

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Sean was able to assist you effectively and that you found his guidance through the procedure and form filling helpful. It's great to know that his professionalism and kindness made your experience with us a positive one.

    Your feedback is invaluable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,

    Dean
  • Rating 5.0
    Absolutely brilliant, first class service off Jack.
    Response from Vertu Nissan Halifax
    Hello Sally,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received first-class service from Jack. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza.
  • Rating 5.0
    Excellent service no complaints whatsoever from start to finish
    Response from Vertu Nissan Halifax
    Dear Terence

    Thank you so much for taking the time to share your positive experience with us at Vertu Nissan Halifax. We are thrilled to hear that you received excellent service from start to finish. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    We strive to provide the best possible service to all our customers, and your kind words are a great encouragement to our team. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Vertu Nissan Halifax.

    Best regards,

    Dean
  • Rating 5.0
    Everything was great from start to finish.
    Very professional and very attentive.
    Couldn’t be happier.
    Everything was explained and shown about the car before we left
    Response from Vertu Nissan Halifax
    Dear Matthew

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us at Vertu Nissan Halifax was great from start to finish. Our team takes pride in being professional and attentive, and it's fantastic to know that we met your expectations.

    We are also pleased that everything about the car was clearly explained and demonstrated before you left. Your satisfaction is our top priority, and your kind words are truly appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Keith
  • Rating 5.0
    Great service.

    Sean was lovely
    Response from Vertu Nissan Halifax
    Hello Samantha,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience with our service and that Sean was able to assist you in a lovely manner. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations.

    If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Liza
  • Rating 5.0
    Lovely service. Easy process. Beautiful car.
    Response from Vertu Nissan Halifax
    Hello Neil

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service lovely and the process easy. It's wonderful to know that you're enjoying your beautiful car. At Vertu Nissan Halifax, we strive to provide the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Dean

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