Motability Scheme at Stratstone MINI Harrogate

4.8
Rating 4.8
(26 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Welcome to Stratstone MINI Harrogate

Motability Scheme at Stratstone MINI Harrogate

At Stratstone MINI Harrogate our fully trained Motability Scheme specialist Edward is here to offer expert advice and help you choose the right car for your needs.

Here at Stratstone MINI Harrgogate, we are incredibly proud of our knowledgeable and fully trained Motability Specialist Edward Hall, who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.

Contact Stratstone MINl Harrogate on 01423 855515 to make an appointment with our Motability specialist.

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Contact information

Address
Wetherby Road
Harrogate HG3 1DH
GB
Get directions
Phone Number
Call Stratstone MINI Harrogate on 01423 855515
01423 855515
01423 855515
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jordan Chippendale
  • Claire Brooks
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Neil Dade
  • Richard Evans
We recommend calling and booking an appointment before visiting.
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Accessibility features at Stratstone MINI Harrogate

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Stratstone MINI Harrogate

  • Rating 5.0
    Great service and very helpful staff
    Response from Stratstone MINI Harrogate
    Hi Denise,

    Thank you for the great review!

    We really appreciate you taking the time to feedback your experience.

    We look forward to welcoming you back.

    Customer Services
  • Rating 5.0
    Quality service friendly customer service
    Response from Stratstone MINI Harrogate
    Hi Susan,

    A big thank you for leaving us a 5* review!

    Have a lovely day!
    Customer Services
  • Rating 5.0
    😊
    Response from Stratstone MINI Harrogate
    Hi David,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    From booking in my service, organising the courtesy car and the being informed through the process, love the staff, all friendly and welcoming
    Response from Stratstone MINI Harrogate
    Hello Steven,

    Thank you very much for leaving a 5* review.

    We really appreciate it!

    Have a great day!
    Customer Services
  • Rating 5.0
    Always excellent
    Response from Stratstone MINI Harrogate
    Hi Denise,

    Thank you very much for leaving a review!

    Have a nice day!
    Customer Services
  • Rating 1.0
    Terrible
    Response from Stratstone MINI Harrogate
    Hi Kathleen,

    Thank you for taking the time to review.

    I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

    If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

    Thank you,
    Customer Services
  • Rating 5.0
    Leslie r
    Response from Stratstone MINI Harrogate
    Hi Leslie,

    Thank you for such a positive review.

    Have a wonderful day!
    Customer Services
  • Rating 5.0
    Absoloutly amazing experience!
    I got my dream car but also a car suitable for mine and my son’s needs.
    The car is safe, comfortable, and spacious. I suffer terribly with anxiety and panick attacks and the car has given me the independence and confidence to take my son out of the house.
    It’s improved mine and my son’s quality of life.
    Thank you so much.
    Response from Stratstone MINI Harrogate
    Hello Jazmine,

    A huge thanks for taking the time to rate your recent experience with us.

    The leadership team love to see such great feedback!

    Have a nice day.
    Customer Services
  • Rating 5.0
    Great service very helpful both sale and handover
    Response from Stratstone MINI Harrogate
    Hi Stephen,

    Thank you for your positive review.

    We're always happy to help!

    Have a great day!
    Customer Services
  • Rating 5.0
    I couldn’t have wished for a better salesperson than Jordan, from order to delivery, a pleasure to deal with
    Response from Stratstone MINI Harrogate
    Hi Steven,

    Jordan will appreciate you leaving this a review - thank you!

    Have a nice day!
    Customer Services
  • Rating 5.0
    Absolutely amazing service I couldn’t fault it at all, my experience was made easy and very comfortable. It was a very exciting experience and was overwhelmed how I was showed around the car and what everything did, even help setting up the mini ap. Thankyou for making experience with you an enjoyable one 5 stars isn’t enough ..
    Response from Stratstone MINI Harrogate
    Hi Jasmin,

    Thanks so much for the review!

    The management team take pride in providing excellent customer service.

    Take care,
    Customer Services
  • Rating 5.0
    Jordan was excellent. Explained everything in detail; kept me up to date; great handover. Fantastic experience.
    Response from Stratstone MINI Harrogate
    Hello Jonathan,

    A big thank you for leaving us a 5* review for Jordan.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Excellent service in all areas .
    Response from Stratstone MINI Harrogate
    Hi Marjorie,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Guys at your service department are a pleasure to deal with, efficient and helpful, many thanks
    Response from Stratstone MINI Harrogate
    Hi Steven,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    brilliant service was a problem at the beginning but went the extra mile to sort it out. Thank you very much
    Response from Stratstone MINI Harrogate
    Hello Scott,

    Thank you so much for your great review!

    Your review is very important to us, as our goal is to deliver an outstanding customer experience.

    Best wishes,
    Evans Halshaw Customer Services
  • Rating 5.0
    Wet good service and patient with us when we asked stupid questions
    Response from Stratstone MINI Harrogate
    Hi Jonathan,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Absolutely great customer service
    Response from Stratstone MINI Harrogate
    Hi Mandy,

    Thank you for reviewing us!

    We appreciate you taking the time to do this and hope you have a great day!
    Evans Halshaw Customer Services
  • Rating 5.0
    Everything explained clearly by Jordan
    Response from Stratstone MINI Harrogate
    Hi Roger,

    Thank you so much for leaving us this great review.

    Have a lovely day!
    Customer Services
  • Rating 5.0
    Very helpful and friendly staff
    Response from Stratstone MINI Harrogate
    Hi Denise,

    Thank you for your positive review.

    Have a great day!
    Customer Services
  • Rating 5.0
    Fantastic customer service especially with my son who has a disability. Thank you Claire x
    Response from Stratstone MINI Harrogate
    Hello Huey,

    Thank you very much for your 5* review!

    We value your feedback and take pride in providing the best possible customer service!

    Thanks again!
    Customer Services

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