The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Stratstone MINI Harrogate
At Stratstone MINI Harrogate our fully trained Motability Scheme specialist Edward is here to offer expert advice and help you choose the right car for your needs.
Here at Stratstone MINI Harrgogate, we are incredibly proud of our knowledgeable and fully trained Motability Specialist Edward Hall, who will ensure the most seamless, best quality service for you right from the first moment you enquire.
We have been supplying Motability vehicles for over 10 years and have had incredible responses from the scheme users. Our team here will be by your side every step of the way, right from your first enquiry to the last day of your Motability vehicle agreement, ensuring all the questions are answered and queries are taken care of for your peace of mind and comfort.
Contact Stratstone MINl Harrogate on 01423 855515 to make an appointment with our Motability specialist.
Contact information
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Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 09:00 - 18:00 |
Tuesday | 09:00 - 18:00 |
Wednesday | 09:00 - 18:00 |
Thursday | 09:00 - 18:00 |
Friday | 09:00 - 18:00 |
Saturday | 09:00 - 18:00 |
Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Matthew Mason
- Jordan Chippendale
- Claire Brooks
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Neil Dade
- Richard Evans
Accessibility features at Stratstone MINI Harrogate
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Stratstone MINI Harrogate
- Rating 5.0Apr 9, 2024Leslie r
- Rating 5.0Jan 31, 2024Absoloutly amazing experience!
I got my dream car but also a car suitable for mine and my son’s needs.
The car is safe, comfortable, and spacious. I suffer terribly with anxiety and panick attacks and the car has given me the independence and confidence to take my son out of the house.
It’s improved mine and my son’s quality of life.
Thank you so much.Response from Stratstone MINI HarrogateJan 31, 2024Hello Jazmine,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services - Rating 5.0Sep 25, 2023Great service very helpful both sale and handoverResponse from Stratstone MINI HarrogateSep 26, 2023Hi Stephen,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services - Rating 5.0Sep 19, 2023I couldn’t have wished for a better salesperson than Jordan, from order to delivery, a pleasure to deal withResponse from Stratstone MINI HarrogateSep 20, 2023Hi Steven,
Jordan will appreciate you leaving this a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Sep 13, 2023Absolutely amazing service I couldn’t fault it at all, my experience was made easy and very comfortable. It was a very exciting experience and was overwhelmed how I was showed around the car and what everything did, even help setting up the mini ap. Thankyou for making experience with you an enjoyable one 5 stars isn’t enough ..Response from Stratstone MINI HarrogateSep 13, 2023Hi Jasmin,
Thanks so much for the review!
The management team take pride in providing excellent customer service.
Take care,
Customer Services - Rating 5.0Aug 18, 2023Jordan was excellent. Explained everything in detail; kept me up to date; great handover. Fantastic experience.Response from Stratstone MINI HarrogateAug 18, 2023Hello Jonathan,
A big thank you for leaving us a 5* review for Jordan.
Have a lovely day!
Customer Services - Rating 5.0Aug 9, 2023Excellent service in all areas .Response from Stratstone MINI HarrogateAug 10, 2023Hi Marjorie,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services - Rating 5.0Jul 19, 2023Guys at your service department are a pleasure to deal with, efficient and helpful, many thanksResponse from Stratstone MINI HarrogateJul 19, 2023Hi Steven,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0Jul 3, 2023brilliant service was a problem at the beginning but went the extra mile to sort it out. Thank you very muchResponse from Stratstone MINI HarrogateJul 4, 2023Hello Scott,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services - Rating 5.0Jun 8, 2023Wet good service and patient with us when we asked stupid questionsResponse from Stratstone MINI HarrogateJun 8, 2023Hi Jonathan,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0May 11, 2023Absolutely great customer serviceResponse from Stratstone MINI HarrogateMay 12, 2023Hi Mandy,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services - Rating 5.0Apr 28, 2023Everything explained clearly by JordanResponse from Stratstone MINI HarrogateMay 3, 2023Hi Roger,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services - Rating 5.0Mar 23, 2023Very helpful and friendly staffResponse from Stratstone MINI HarrogateMar 23, 2023Hi Denise,
Thank you for your positive review.
Have a great day!
Customer Services - Rating 5.0Feb 14, 2023Fantastic customer service especially with my son who has a disability. Thank you Claire xResponse from Stratstone MINI HarrogateFeb 15, 2023Hello Huey,
Thank you very much for your 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services - Rating 5.0Jan 5, 2023Getting are first mobility car we had no idea about the proses.Jordan are sales representative was so professional and made us feel at ease and explained everything to us. No rushing. Just a really good customer experience for us.can’t thank Jordan enough.Response from Stratstone MINI HarrogateJan 6, 2023Hi Roger,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services - Rating 4.0Dec 30, 2022Claire was brilliant at the handover, only reason for not giving 5 stars was the car collection was delayed by 2 days due to a problem with the compound.Response from Stratstone MINI HarrogateJan 3, 2023Hello David,
Thank you very much for taking the time to leave us this review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services - Rating 5.0Nov 22, 2022Well looked after, booking in and collecting my carResponse from Stratstone MINI HarrogateNov 23, 2022Hi Steven,
Thank you very much for leaving a review!
Have a nice day!
Customer Services - Rating 5.0Nov 16, 2022Great friendly service, lovely sales lady. Very smooth and hassle free!Response from Stratstone MINI HarrogateNov 17, 2022Hi David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services - Rating 5.0Nov 2, 2022Great customer service very friendly staff nice and a stress free handoverResponse from Stratstone MINI HarrogateNov 2, 2022Hi Susan,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services - Rating 5.0Sep 2, 2022Excellent serviceResponse from Stratstone MINI HarrogateSep 5, 2022Hi Christine,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Thank you for such a positive review.
Have a wonderful day!
Customer Services